The car I got was filthy. There wasn't any washer fluid to clean the windows. And it needed it. Went to work car was running shut the door and it locked me out. Was not told that it would lock while running. Was not even 5min away from where I rented the car, and they sent triple a asked if they could bring spare key was told they dont have one. read more

No stars. Failed on picking me up from the auto body store. Rent from enterprise. First and only time I rent from hertz read more

I normally try to give people the benefit of the doubt, especially when it comes to customer service. Customer service was shot, and the car that we received was filthy. I thought that the CSR behind the counter was just being biased towards that's because he was having a bad day. To be honest I thought he was racist. He seemed uncomfortable and didn't say a word. After reading the other reviews, I see that it was not just us. I wonder if it was the same guy? We contacted customer service to complain about our unfortunate experience because it was just unethical in every sense. We asked for cleaner car, but the guy stated that was all they had. The passenger seat had makeup smeared all in the seat. It was like a liquid foundation or something. Why are they even in business? Things that make you go hmm? read more

The cars were dirty, but when I called to switch it out they were more than happy to! Thanks Daniel!!!

The only reason I am giving it one star is because I couldn't give it zero. Do not, I repeat rent from this location. I am not sure how Hertz allows this location to be there. I arrive early at 8:30am and no one is there. He arrive late and just decided to come in and say nothing. Me and another customer sat there and he just began checking email, walking around, feeding his dog, doing other things. Keep in mind he still hasn't said a word! 12 minutes passed by until the other customer asked if he worked at hertz and he said "oh yea how can I help, I didn't know you were here for hertz reservation" which is bullshit because this location has no other business except a gas station and a body which has no cars. Hmmm I wonder why. I never write reviews but I had to for this one since I have never gotten such poor customer service ever in my life. I will never rent for hertz and I would seriously recommend hertz to look at this location and close it. read more

So we rent a Ford from this Hertz Mannas Service Center for the last one week. Car had 50,000 miles, noisy and has damages around corners. When I picked up the car, fuel level was only a little bit over 7/8 full. When I returned car this morning, Dan at this location insisted they filled up the gas before I picked up the car. I had to show him a photo I took to persuade him that they did not. They did not do their job in double-checking. During the return, Dan's attitude was not professional at all. I have rent from Hertz during previous business trips and have not had a car that bad or front desk person that lack of training. I not only will call Hertz main customer service line, but will also complain to AAA, who referred this location, not to assign to this location anymore. Please DON'T rent from this location. I am giving ZERO rating. read more

Excellent Service, Was picked up and dropped back off after finishing the rental period - everything went very smoothly. Thank you Dan

If you are looking for poor service and a horrible attitude this is the place for you. The condition of the car was fifthly and one of the workers laughed at us picked up a single blue berry and walked away. When I asked if I could have his name he asked why and I said because I'm doing business with you. He walked away I had bags in my hands because I moving everything from the vehicle that was too small to a larger vehicle. It took over 3 hours just to get the correct vehicle. This 40 year old male with sunglasses with tattoos on his legs was the worst service I have ever had. Every comment we made he laughed at and everything was a joke to this person. I would never rent a car from this place again and defiantly think twice about using this location. If you want to be made fun of for asking questions about your rental car being fifthly and have people who work there walk away from you good luck. This place should be closed down the manager should be fired and they should remove the hertz name because this location does not deserve to carry it. It is not a place of business but a place of neglect to its customers. read more