I made a reservation for $115 for 3 days. In the morning I come in, the man at the desk speaks very…read morequickly, adds a few things to my total, and asks me to swipe my card. At least twice I asked how much I was swiping for. He wouldn't tell me. Finally he asked me to sign for a total of $462. He told me the increase came from insurance, toll access, and 2 more days for renting. I asked for my original deal which he did provide, but then he asked me for my car insurance. Of course I was uncomfortable providing that, and decided to leave, and I'm glad I did, because now a pending charge of more than $462 is on my credit card. Almost double that. I advise people renting here to be on their A game when going in and to not back down. Or of course, you can go to some honest salespeople or half decent location.

Abdul azies. Best service given from Avis. Airport is horrible but Abdul knocked it out of the…read morepart. Thank you Avis team you need to make him manager /owner.

First time using a local Hertz location, and my experience was very professional ,on time ,and very…read moreeasy. The car was clean and exactly as pictured. Being a gold member definitely has its perks and although I may have gotten a better rate at the airport, I would prefer, this location due to having a more personal touch to it when it comes to customer service. This location can get very due to being the only one here but pack your patience if necessary it beats going all the way to the airport

First of all, the address is wrong because they moved to 602 State Rd 50 in Clermont from this…read morelocation. They probably moved and didn't change it online because this is a terrible business. I had to rent a car through no fault of my own through Ford because they had an issue with my truck. Ford paid for the rental. Ford and this Hertz have a contract which allows the person renting the car to leave the car with Ford for convienence, which is nice. However, what they don't tell you at Hertz is that if they are short staffed and have nobody to pick up the car the day you drop it off at Ford they charge you the customer a daily charge until they pick it up and put it back in their system. This is bad business. I spoke to the manager there named, Jamal Harris, and he basically tried to rush me out like they didn't do anything wrong. Customers shouldn't have to pay for their shortcomings. If I hadn't had the money I would have overdrafted and then I would have to pay my bank because they can't keep a staff of drivers at a car rental place. Ridiculous. If you don't want a headache, please don't rent from this location. Terrible.

This is the new updated building that replaced the one over by Winn Dixie in Clermont. It is so…read moremuch cleaner, bigger, and nicer. The staff is still very helpful and do a great job. Christian especially has been great. I rent from enterprise often because of work and I love the perks!

Cory and Aleyah were wonderful. Cory showed me everything about the car I was picking up. That was…read moreextremely helpful. And when I brought the car back, many days past original booking, Aleyah reviewed my bill and changed it to save me a lot of money. She also decorated the showroom for Halloween. What a great job she did. Go visit just to see it!! And don't forget to bring Candy!!! Renting here was a very good experience. I appreciate all their time and attention. Thank you guys.

We booked a car for the same day and as it is the spring break they were out of stock. But in this…read moreagency, there is a real customer service and a real care about customers being happy. They helped us with our issue and gave us some advices to rent a car in U.S. as we are foreigners. Thank to everyone, we find a solution. ​

Update from one month later:…read more I'm still giving the place one star. They clearly have someone copying and pasting replies to any bad reviews pretending like they want additional information to follow up on the issue, but they never do. The responses are all exactly the same on Yelp, Google, and other review platforms. And I can attest that there is no further follow up. Also, there is no contact information anywhere on their website except for the phone number, which, even today, Enterprise does not answer. I got a phone call from enterprise today asking me to call them back. Lo and behold, I called them back within minutes, and I've been sitting on hold since then.

Horrible service!!!! I selected this drop off because it was closest to our new home. I was told…read morethey have 24 hr drop off. We went to drop off the truck Friday night at 6:30 and the gates were locked. A worker was inside. We asked him if he could open the gate. He stated he didn't have a key and that we could park the truck right outside the gate and bring the keys Monday. We went to drop off the keys and Omar was checking us in. I told him we needed to get fuel. He went out and looked at the fuel and he told me he was charging my credit card $450!!! I told him I only had cash due to the equifax breach. He gave the keys to the truck to one of the workers who took off in it before we were given the opportunity to take it to fill it. He proceeded to call me a fraud and a scam artist as well as a stupid bitch while he was calling Penske. He lied to them and told them that we weren't told to leave the truck there and that he was on the phone with the employee the entire time and he wasn't!! He continued to call me names and I walked out. I called Penske and they told me I could go to a different location to pay for fuel and that the employee would be written up. Now I have to go back to Penske a THIRD time and pay for gas at a further away location. What a joke!!! Next time we will use U-Haul!!!!

From the owner: Save Up To 20% When You Reserve Online Today!…read more Free unlimited miles on one-way rentals and savings with our moving supplies. We offer clean, newer trucks, professional assistance and guaranteed reservations for your moving or business needs.

Cleaned the carpets in our car and the next day it smelled like a dog pooped in our car. I've…read morecleaned carpets professionally for over 30 years and that happens when you don't use a high quality deodorant in your rinse water. My wife politely asked him to come fix it. He never returned her request. I ended up cleaning our interior carpets the CORRECT way and now it smells fresh and clean. $200 so I can clean my own car? Steer clear of this company.

I took my wife's car here for PPF. We did not have a good experience and ended up with damaged…read morepaint on the car. This shop had lots of good reviews and David ( the owner ) is a friendly guy, but our experience was met with issues at every turn. Mistaken appointment times, Film not fitting, Razor cuts in the paint, you name it. The owner was very adamant about letting him attempt to fix his mistakes, but the fact that he never admitted to cutting the paint with a razor blade even after I sent videos and pictures just led me to ask for a full refund and remove the film. It was honestly not even stuck on there very well when it was removed, only the hood took any actual effort to remove. While his prices are a couple hundred bucks less then competing shops... the final product left us worse off then if we had never gone there at all. Save yourself the headahce and look elsewhere.