as referred to Christy's after my vehicle was severely damaged by a tree, I could not be happier…read morewith every aspect of this operation. Pick up was very easy and efficient, the vehicle was ready for the time I reserved it and Brian was incredibly helpful and professional for the entire process. He clearly explained charges and limits to mileage so there was no uncertainty in the future. The one standout moment among many incredible ones was when my insurance company began to put a time restriction on my rental car due to my vehicle being totaled. Nathan was extremely helpful in this situation. He was extraordinarily empathetic to the circumstance and he and I were able to communicate clearly and come up with a wonderful plan for extending the vehicle in the short term to fit my needs. I would be remiss if I didn't mention Joe who aided in this process and carried on the same level of professionalism as Nathan and Brian. Drop off was a cinch, I arrived literally two minutes after they opened and Brian was ready to go to complete drop off just as easily as we completed pick up. Long review short, if you go to Christy's you'll be treated with the highest level of courtesy and professionalism. I will tell anyone who is in need of a rental vehicle to visit this place, you won't be disappointed

Terribly unprofessional from the young, untrained boys who deliver your car to the owner. Very…read morepoor customer communication. Don't bother to contact you and learn of your preferences. Brought me one of the most expensive vehicles and had it leased to me for two weeks when I only needed a compact for two to three days. Why assume the type of vehicle and length of time needed??? The owner was so rude over the phone, I set down the receiver and simply walked away! Will never do business with these folks again.

Our cars were being serviced and we needed to rent a car on a Sunday. Most places closed so we went…read moredown to the airport site on Jefferson blvd. Claudio and staff were so helpful with my husband and me. We needed a car for at least a week and ended up extending to 2 weeks since both of our cars were being serviced at the same time. Claudio helped us and we were able to return the car to the Enterprise closer to our house. The staff at the north Prov location were also very helpful with the extension/return. Thank you for helping us out on a Sunday! We will definitely use Enterprise again!

I had a great experience. Lexi was SO helpful and personable. I had to drive to the location and…read morethere was a place for me to park my car. I travel for work a lot and this was on of the smoothest experiences thanks to Lexi!

Staff was very helpful and courteous. They were the only ones where we could rent a van for out of…read morestate travel...everyone else was in state only. And the price was comparable to renting a large SUV. I would definitely use them again!

Professional staff with very good rates for rental. Our go-to choice when we need a cargo vanread more

I was deeply insulted being told by your employee that Pawtucket is "full of rats" insuating I live…read morea certain way. We have lived in our home that we bought for two years now and never once found a rat dead on the engine of either of our cars... The customer service for this company is atrocious. I was using one of their rental cars after a fender bender and could smell something horrible from inside the car get worse and worse each day. It was my dog who then ran to the hood of it and fixated on that area which then prompted me to check under the hood. Under the hood was a dead rat. I then called for a simple switch of a car and got put through the most insane run around I could ever imagine. They questioned why I would need a switch after already having the car for a week and it felt like I was being questioned for doing something wrong. There was more back and forth than there should have been about this. All i wanted was another car without a dead rat on the engine. I felt as if he was insulating that I was the problem even though he told me during the conversation that the rental car was sitting in the woods for six months before me so It is obvious where this rat came from. Eventually I was told to be at Richmond to pick up another rental. My fiancee drove me over and stayed in the car over on the sidewalk because the lot was filled with cars and this was where she was called a retarded bitch by another employee who was taking photos of the rental cars but was never once was told to move the car in a professional manner first. Instant aggression and name calling by EMPLOYEES. but for sure five stars though

Bobby and the staff are awesome!! Nice to deal with people who realize you're a human being and…read moredon't beat around the bush!! Stand up over there they are. Thank you

I couldn't wait to write this review tonight. I spent all day with Dave and Jay purchasing my new…read moreJeep. I am so happy with the deal I got, with the quality of my new Jeep and most of all with the way my husband and I were treated. I usually DREAD purchasing a car because of the BS. From the moment I stepped on the lot, I felt like a red carpet was rolled right to the door for me. It's New Years Eve and I thought we would be rushed, not at all. Quite the opposite, Dave went to Dunkin and bought me a coffee, Sam, the owner, came over to make sure we were be treated like royalty. I was so impressed. Needless to say, I bought my Jeep and I'm am taking it out on the town with my husband, VIP at the New Years Eve Gala, Convention Center in Providence. I am so happy that I will NEVER purchase a car anywhere else, Happy New Year...Richell Thank You So Much, Sam, Dave and Jay

So I took in my new Tesla Model 3 to fix the back bumper as someone hit it, only to realize that…read more Sam's auto scratched the top trim cap while fixing the car and denied it. They had the audacity to claim that a 2 week old brand new Tesla was magically scratched. Luckily I do have recorders of them doing it as the Tesla comes with a DashCam that records its surroundings. After a debate, Sam the owner says okay just find a Tesla certified body shop to fix and I'll pay for it and after the item arrived he basically said screw yourself I wont pay for it lol. Such a scam. This shop is nothing but a bunch of liars who cant keep their word and are terrible at their job and most importantly, they are people who wont own up to them screwing you over. SO BE AWARE & NEVER DO BUSINESS WITH SAM.

Not professional can possibly scam your insurance be careful with this rental businessread more

Honestly A waste of time. The receptionist gives out false information & the owner is just a dick…read more They false advertise. Youll ask them "hey is insurance required?" Theyll say no yet try to make you pay $750 for a monthly quote just to renttttttt a vehicle for a week. Fraudulent. Scammers. Go to richmond. They would NEVER. terrible service. Terrible everything. Jus dont go here.