No one answers the phone. Cars are filthy. Rented two cars from them and both of them were filthy…read moreunfortunately the insurance company made me go to them.

After 30 minutes on the phone, getting put on hold with no end in sight. The wise ass transfers me…read moreto another office that never showed to pick me up.

Cliff provided outstanding customer service and went above and beyond to assist me. I highly…read morerecommend him for any auto repair needs or when choosing an auto repair shop.

In regards to my recent experience with the repairs performed on my truck. I chose this shop in…read moregood faith, despite my insurance company's recommendations, because of the reputation and the positive reviews I had read. Unfortunately, my experience has been the complete opposite. From the beginning, I have had to return my truck multiple times because the work was not completed with the level of care and attention I expected. After my initial repairs, I chose to bring my truck back for scratches that I chose to have fixed on my own accord. While I was there, I asked about having my decals installed. I was assured the shop would take care of them, but they were installed incorrectly. I then had to purchase an entirely new set of decals at my own expense which I had no issue doing providing they'd be done correctly again in good faith, postpone my appointment for my aftermarket parts, and rearrange my schedule to return yet again so the paint marks and decal issues could be corrected. What concerns me most is the repeated lack of care shown toward my vehicle. These were not isolated mistakes--they reflect a pattern of carelessness and disregard for both the quality of the work being performed and the time and money I have invested. Having to return my truck twice to correct preventable issues has been frustrating and unacceptable. To make matters worse, I made one very specific request: please do not wash my truck, as it had recently been professionally tinted. This request was clearly communicated and should have been simple to honor. Instead, it was completely disregarded, and my truck was washed anyway. As a result, I now have to pay to have my window tint redone--an expense and inconvenience that exists solely because my instructions were ignored. At every step, I have been the one inconvenienced. I have had to take additional time out of my schedule, make multiple trips back to the shop, delay other appointments for my truck, purchase replacement decals, and now pay to have my tint redone--all because of preventable mistakes and a lack of attention to detail. I trusted this shop with my vehicle based on its reputation, but instead I have experienced repeated examples of poor workmanship, disregard for my explicit instructions, and unnecessary inconvenience. While I understand that mistakes can happen, the number of preventable issues and the costs they have caused me extend far beyond what any customer should reasonably be expected to accept

Excellent service. The staff is extremely responsive and was able to help us right away. Cars…read moreare clean and the drivers are great. Highly recommend Jack and Sheila

I've been using Monmouth iRide for several years. They are very professional and reliable,…read moreproviding beautiful, upscale cars.

I used Enterprise to rent 2 cars over the past month because Enterprise is the preferred partner…read morefor Allstate insurance. This team at the Enterprise location in Res Bank NJ is excellent. The hours of operation are great and the team goes the extra mile. You are given business cards for the personnel you are working with. The cars are all in good shape and clean with no mechanical issues. I wouldn't hesitate to use them again if needed. The management team is looking out for their customers.

There is no sense in turning this into too much for you to read...just DON'T use this location…read more Car was dirty with streaks down the exterior. Interior had obviously just been given a cursory cleaning because you could clearly see the "wipe" trails between what was clean and what was still very dusty. They gave us the car with half a tank of gas. WORST of all, the car reeked of cigarette smoke. Go somewhere else than this location for your rental if at all possible.

I've rented from this location a few times over the years. Joe and Hector were great to work with…read more Better than prior teams. I didn't have issues with them either. No issues with service.

I rented a car one way from Maryland to Keyport, NJ. My car broke down in Maryland. I drove it…read morestraight up to NJ. The Keyport Enterprise called me wanting to know when I can return the car because they had "someone looking for this model to rent". I returned the car a couple hours early only to have the rep tell me "there is noticable damage to the rear tire well" . I said I don't see anything. She said there is a "gap". I Still couldn't see any obvious damage. She said she would have to notify the Maryland store and pulled out a flimsy ruler and took pictures. The car I rented had over 36k miles. I looked 4 times at the "gap" and it's was minuscule. Not noticeable unless you are 2 inches away at the base of the wheel well. I took pictures from 12 inches away and you can't see anything. I don't know what type of business they are running here. I have rented from them a few times, but now I am not sure if I can rent or even recommend Enterpeise to anyone.

Do not buy a car from A-Kar Auto Sales, Middletown, NJ. My experience is identical to Beau M.'s…read moreexperience, dated Nov 15, 2024. I bought a 2013 Ram from A-Kar and at first glance all looked well. Charlie gave me a CARFAX report stating it had only Minor Damage. On my 84 mile trip back home I noticed a very wobbly front end and it bounced repeatedly from the smallest bump in the road. Exceeding 60 mph was life threatening. I couldn't help but recall Charlie's statement, "This, vehicle has passed the A-Kar 42 point inspection." The following week I took it to two separate, trusted, independent local repair centers and each had the same report. The front struts on both sides, Sway Bars both sides, Upper Ball Joints {Control Arms} both sides were damaged and must be replaced. Wire was used to hold the gas tank in place and the rear section of the frame was severely rotted and the frame was heavily rusted. Someone tried to cover the rust using Bondo and sprayed it black. The following day I called Charlie at A-Kar with the repair center reports. He was apologetic and told me to bring it back and he would have all the repairs completed. He said he did not personally inspect the truck before it was released and he was sorry for the inconvenience. Because of the danger in driving , I contracted AAA towing to pick the truck up at my home and take it back on that 84 mile to Middletown. At the same time I followed up in my car to speak to Charlie but it was Wednesday, his day off. The following day we spoke and he said the A-Kar service shop had it up on the lift and had started the work. He said I would be able to pick it up in 5 to 7 days. They had the truck seven weeks. I would call weekly to get a progress report. Each time Charlie would say they are making progress. Finally on July 11 Charlie said the truck was ready. Once back home, I took it back to the same repair shops to learn the only thing that was done in the seven weeks they had it was the gas tank strap was replaced. A summary of my experience at A-Kar is this, it's an environment of Lies, Deceit, Fraud and Trickery. I wish I had read the reviews of others before I bought there. Maybe perhaps my experience will help someone else. Run away from this place as fast as you can.

DO NOT BUY ANYTHING FROM THESE CROOKS! THEY ARE LIARS!…read more I had the massive misfortune of trusting David and Haz at Akar auto with a cross country purchase at a very sensitive time in my life. The first question I asked was ' is there any severe rust or rust issues? To which David said - no not at all. Simply some surface rust.. Turns out - after picking the vehicle up and taking it in for an oil change, the entire bottom of the car was corroded and rusted out. The vehicle needed $5,000 in repairs ASIDE from the rust and on top of that they tacked on a $3,000 warranty never verbalized to me and my payments went from the promised $320 a month to $480 for a vehicle that needs over $5,000 in repairs to get on the road. I have never been screwed over so bad in my life. They have refused to work with me in any fashion. Im sure one of them will pop on here and say "we told you to bring it in the same day". Ya, Not to return it as i tried to do, for their mechanics to look at it again (the same mechanics who passed it). So no i didnt bring it back in. I ended up paying $20,000 for a 2013 nissan frontier that had a check engine light come on in the first 1,000 miles, needed all new tires, needed brakes and rotors (TO A DANGEROUS EXTENT), needed all new suspension, the hood flew up after leaving the dealership, needed everything serviced among other things. DO NOT BUY HERE!!!