Definitely a business I would recommend. They picked me up and got me into a comparable rental…read more Very nice polite people. Any questions I had were answered immediately. They explained the hybrid and how it functioned so had no questions. Oh their chauffeur that picked me up at the body shop was so sweet. Great conversationalist

I have used the Gulf Breeze, FL location in the past but have NEVER had to try to call this office…read moreuntil now. I cannot get through no matter when I call. I wonder if they just take their phones off the hook as they are too busy to answer. when I was in this office the young man who helped me asked us, several times, to please wait while he answered the phone. It leaves a great impression. I wish someone would answer their phones! Their 850-916-0999 number is either wrong or broken! I hope someone sees this and responds to me soon. Thx, Nelly PS 5 stars for the in person service but not so good on the phone

Terrible drop off policy! Saturdays and Sundays only open a few hours. No drop box or ability to…read morechange locations. Must drop off before 3 on Sunday cutting our trip short

Worst rental car company ever dealt with. Reserved vehicle and showed up to be told they gave our…read morecar away. Employees then leave after closing in rental vehicles after saying none was available. Employee was extremely disrespectful and rude, needs to be fired immediately. I wouldn't never do business with these scum bags. They will cuss you out and make you feel like you're in the wrong for their mistakes. This location needs to be shut down asap. Shorter guy, short black hair, and black beard is the worst employee I have ever dealt with at any company.

Okay folks, true story. I was traveling to Panama City Beach for Operation BBQ Relief during…read moreHurricane Michael. Cancelled flight finds me, 24 hours after departing SFO, in front of the Thrifty Rental counter in Pensacola Airport at roughly 7:00 am. Nary a rental car to be found anywhere. I meet Kelvin, a man among men and a car rental genius as far as I'm concerned. Sr Rep for Thrifty, Kelvin finds me a Dodge Caravan, the most deluxe mom van I've ever seen. I was on my way and into the zone where I spent the next 10+ days. I cannot recommend these good people highly enough. They came to my aid in a time of real need and did it with a smile. Great job one and all.

Rental car return to Thrifty at PNS (Pensacola) is always a breeze and the agents have always been…read morehelpful and courteous. The walk to/from their cars to the ticket counters or from arrival is a bit longer, but worth it!

Recently had to travel for an out of state doctors appointment and needed something reliable and…read moresafe to get us there. We got a beautiful rental car, great customer service and communication. We will definitely be renting again and highly recommend!

From the owner: Emerald Coast Experience is the #1 option for quality rental vehicles from Destin - 30A - PCB. We…read morebelieve transportation should be the easiest part of your trip. We'll ensure a smooth vacation from start to finish. So why wait? Book with us today for memories that’ll last a lifetime!

Four Lane Auto Rental is my goto for when we fly our Mooney into Foley, Alabama for a beach…read moregetaway. I've never had a rental experience so smooth and pleasant as I do when them. Love 4-Lane!

The lady whom sells the cars came up to me smoking a cigarette and then when asking about buying a…read morecar and asking about how they do things she mumbled and was very rude. I have never experienced this at a place ur trying to give them your business especially in sales. It was mind blowing and crazy she walk up to me while actively smoking a cigarette with my child with me whom HATES to be around cigarettes. So unprofessional and will never go back nor recommend this place to anyone. I will be sure to warn EVERYONE I know to stay far far far away from this place for sure!!!!! They lost a great customer and whom was willing to give them tons of business. I was looking to buy 3 cars at the time. I only gave them 1 star bc I could t leave none or I would have

Came to drop the rental car off from a one way from MS and they had moved up the street. So I…read morecalled and the girl told me where it was. I said ok be there in a min. Been here for 35 mins waiting. Sign on the door says be right back. So I call and call and call and finally she answers and told me oh we will send some one there in 15 mins. I said you could have told me that. She was like oh sorry in a smart azz way. Unprofessional ! This is why I always use Enterprise Rent A Car !!! Oh and picking up the car was a hour long ordeal. Not again. Fail !

The sales staff are very friendly. I received very good treatment on both occasions I rented there,…read morethey even matched the price I would have received from their competitor, which made it way more convenient for me

I've been traveling the world for business since about 1980, taking an average of about 25 trips…read moreper year. I almost always need a rental car, whenever and wherever I go. I've rented cars in about a dozen different countries, and in probably 50 or more cities in the US over that period. I've seen what I consider to be good rental agencies, and a lot of marginal outfits...and worse. As a resident of Northwest Florida it's really nice to be able to say that I've found the best car rental location I've ever used, right here in the Niceville/Fort Walton Beach area. I've rented cars and vans from Advantage Rent-A-Car at the VPS airport over the past year. And I remember thinking to myself what a great experience it was, the first time I did business with them, and in every succeeding experience I've had with them. The customer service at the counter has been fantastic. The ladies who work there are always very friendly and helpful, they always offer me options that allow me to limit my costs while getting the best vehicle I can for the money I spent. Every time I've rented a vehicle from Advantage the cars and vans have been in top condition, and with low mileage. As someone who spends thousands of dollars a year on rental cars it's important to me to get good value and service. The Advance Rent-A-Car office at Northwest Florida Regional Airport is the friendliest, most professional business of it's kind I've ever had the pleasure to spend money with, and they've convinced me to look for Advantage offices wherever I travel. I wish I could find that kind of service and attitude at every airport and rent-a-car agency I use. ***** - Five Stars...absolutely top-notch!

Car was breaking down headed to the airport from pcb and within 20 minutes they got us switched out…read moreand back on the road so we don't miss our flight. Nice young lady at the front was very helpful. Apologies for not getting her name. 10/10 service. We're very thankful

Moving my aunt from North Carolina to Florida we had reservations a week ahead of time. The…read morecomputer asked me to pick a time we showed up an hour and 17 minutes late. The two young ladies at the front desk told me my car was sent to a different location and that my reservation was canceled and that I could come back later that night and pick up another car. I explained that I'd already put down a deposit and that I had a confirmation number she said her store policy was they only keep a car for 60 minutes and send it back if the person doesn't show up