When we dropped off our rental once our own car was repaired, the customer service rep. (a…read morewonderful young woman, whose name sounds like Euvla), got us processed and driven over to Caliber Collison really quickly. Best rental return we've ever had!

Horribly horrible pickup service. Avoid at all costs and don't pay with a debit card. Took over two…read morehours to get the car and general rudeness and incompetence all around. Except for Mitch who was great this place is a dump.

I had an absolute blast in Alyson's car Bianka (toyota camry) on my trip to Olympic Park! I didn't…read moreeven expect a 2009 car to be so comfortable and powerful. And the gas economy is simply unbelievable! Alyson is an amazing host, she's fun and pleasure to deal with. She takes a real good care of her cars. She urgently changed the car that I initially booked a day before the trip, because that car turned out to have some mechanical issues. I was really glad that it was all resolved before the trip and not on the road. Besides, this shows that Alyson has her cars mechanically checked before every trip, so I felt safe driving Bianka. Check in and check out process were contactless and easy. I'm definitely going to rent one of Alyson's cars next time i'm in Seattle! Thank you Ava!

From the owner: Looking for the best economy rental car option in Seattle? Click the website link & book one of…read moreour 5-star cars on Turo 24/7! Long term & short term trips welcome. We specifically design our fleet to be budget rental cars for you in the greater Seattle / Seatac region. All are gas-minimal to save you money at the pump. All our cars are in excellent condition & fully insured. We wash, detail & sanitize each car between trips. We use a contact-free pickup system for ultimate peace of mind & flexibility. DISCOUNTS are available: Book your trip ahead of time for an Early Bird discount. There are discounts for 3+ 7+ & 30+ day rentals. And 5-star guests earn themselves an additional discount for repeat trips! If you have any questions or want advice about Seattle or the surrounding region, we're here for you personally. When you book our cars, you also have a friendly local in your pocket to help unlock the best treasures of the great Pacific Northwest. Let's get you on the road!

I had a few bad instances of Budget in Los Angeles. I had a reservation booked at another Budget…read morelocation, but decided to go with this one, since there were a few reviews mentioning how Paul was the go-to guy! I couldn't agree more. I rented the car for pick up by the Space Needle, and drop off at the airport. Paul quickly brought up my reservation. He even offered an upgrade to an available SUV he had, but I decided to keep the sedan since I didn't have a need for a bigger car, but appreciate the kind gesture! After signing the normal documents and paying, Paul led me to the parking garage in the back. We had a quick chat and he mentioned he had been working a lot and that Budget is his family run business. It was good to hear more about him...hopefully you can take a well-deserved break soon Paul! I got a 2021 Subaru which was definitely fun to drive! There were some scuffs and some damage along the side, but Paul re-assured me that it was already marked in the system. The car did use up more gas then I had hoped, but was definitely driving a new-ish car! Paul gave me paper slip to get out of the parking garage and it was easy sailing from there! Drop off at the airport was easy as well . Thank you Paul for the great service. Will definitely rent from Paul's location whenever I'm back in Seattle. Highly recommend!

Budget Rental Car turned what should have been a simple vehicle return into a two-hour ordeal that…read moreconsumed a significant portion of my vacation. I was informed that returning the vehicle downtown would result in an unexpected additional charge of approximately $200. Despite attempting to resolve the issue through customer service, I spent nearly two hours being transferred, waiting on hold, and receiving conflicting information. During that time, I was unable to enjoy the activities I had planned for my trip. The most frustrating part was not the fee itself--it was the complete lack of ownership, consistency, and customer service. Every representative seemed to provide different information, and no one appeared empowered to solve the problem. Vacation time is valuable. I can earn back money; I cannot get back two hours of a once-a-year trip. A company that depends on travelers should understand that. Based on this experience, I would strongly recommend that anyone renting from Budget obtain written confirmation of every aspect of their reservation and return arrangements. Had I known how difficult this would be, I would have chosen a different rental company. This was one of the most frustrating customer service experiences I have had in years.

Phantasy is the best way to rent a car in Seattle. My years of using rental companies like…read moreenterprise, hertz, and Budget are all over! I couldn't have experienced more reliability, responsiveness, and attentiveness from any other service. I needed a car quickly and only for a few hours. Instead of paying for a bunch of Uber rides, I was able to book an amazingly well kept car through Phantasy's Turo account and get around town with affordability and fashion. Highly recommend!

Great alternative to big companies like hertz or enterprise. Surprisingly affordable and excellent…read moreservice!

We had such a great experience with Trevor! We rented a car over Christmas, and when the car we…read moreoriginally wanted wasn't available, Trevor called us to walk through backup option which we really appreciated. When we arrived to pick up the car, there were no vehicles in the lot and we got a little nervous, but Trevor explained before we could even ask that he had parked the SUV on the street so people wouldn't ask about it. That level of attention to detail truly felt above and beyond. His communication was excellent, he was incredibly kind, and he made the entire experience seamless and stress-free. I will absolutely come back to this location specifically because of him.

Trevor and Nick were amazing! I was planning to move and they assisted me the whole way. Trevor…read moremade sure to have really good communication throughout the whole process. We really appreciate all of the help and assistance! I have rented here multiple times, Nick and Trevor have been extremely kind each visit!

100% yes! I had been having a tire pressure issue with my rental and needed immediate assistance. I…read moream so glad I stopped by this AVIS because I have never been helped so well by a rental car store. The gentleman behind the counter stated they dont have a mechanic there, but he went out to check my tire with me. He said the gas station nearby has air for free and helped me backup to use a side entrance to it. Then! He even walked over to help as I was arriving to use the pump. Incredibly kind, never condescending and super helpful.

Booked a rental in advance. Had an infant car seat. They tried to give me a forward facing booster…read moreseat. The solution? Send ME to another store. Not one of their reps? Get in the car, rental agreement says tank is full. It's at 3/4. I take pictures call Avis they give me a case ID tell me to call back when I return. The whole company and their franchise partners are incompetent and scammers. If I had returned the vehicle with less than a full tank they would have charged me. Why does a company of this size allow such poor franchisees.

Car pick up was fairly straight forward and uneventful. The car we used fit our needs and was…read morepretty comfy, good gas mileage, etc. However, our rental was set to end on a Saturday and I didn't find out until the day of that this location is closed on weekends and doesn't have an after-hours procedure for returns. I ended up spending an hour on the phone with corporate with 3 separate agents, 2 dropped calls, and over half of that was waiting on hold to be told my only option was to drop off the car at the airport for an additional $55 (which would also mean either 2ish hours on the bus to return home to the north end of Seattle, or an additional Lyft fee). My major issue here was with the agents not the location, but I am frustrated that the person who helped me with pick up didn't note to me that there would be any issue with my return on a Saturday. Luckily Larry at the 8th ave location downtown confirmed they were open and able to help me with a return at no extra charge. Props to Larry at the downtown location.

Complete lack of organization. Took me an hour to pick up a rental car. The agent went to grab the…read morecar for me and was gone for at least 20-30 min "taking pictures" which seemed as if they were cleaning the car instead. A large bag of trash was left in the trunk of the car. Very nice staff who seem overworked and flustered. This location needs better management and I would highly recommend just going to the airport location to save time and frustration. Will not come here again.

Pickup confirmation details sent via text. Morning of pickup received text notification that driver…read morewas enroute with estimated arrival time. Driver arrived early for our transport to airport at 3am. Hubby was impressed with the luxurious SUV and the entire process/transaction.

Never showed up. I had a flight departure at 7am and scheduled a pick up for earlier that morning…read more Called several times and left messages. Never so much as a call back. I was fortunate to find a Lyft at that time but could have been a problem otherwise. When going to the airport and a timely taxi is needed, don't trust these guys.

Highly recommend Loyal!!! I scheduled an appointment over the phone, and they started working on my…read morecar as soon as I got there. Never have I ever had somebody fix a car problem for me so fast!! I was shocked! Jesse is the best, hands down.

My husband & I have been going to Loyal for many many years and I never have that sense of dread of…read morewhat shenanigans are they going to try and pull over on me when I bring one of our cars in. Reasonable, trustworthy, and they will make time for example to do a diagnostic on say the dreaded 'check engine light' so that you can determine if urgent or not. Love that I can walk to/from their shop as well but they are also on a bus line.