Alamo car rental has been very efficient on all of your travels. I am a member of their "Insiders"…read moreprogram and often utilize their Skip the Counter option when we travel. Our rentals are great the majority of the time but on the few occasions we have had an issue we have contacted their customer service via text and email and they have always worked with us to resolved any issue we have. I will rent from Alamo again in the future.

"I'm Going Slightly Mad" - Queen…read more This location was our return for the rental from SEATAC to downtown Seattle, for a 6-hour rental. We forked out the $69.00 rental for the day as we wanted to explore the city before checking into our hotel, and go shopping. It was also nice as my husband and son used the car as a crash pad to catch some ZzzzS while I was parked at Pike Market Place and went shopping alone. The return wasn't as smooth as the pick-up from the airport as the street signs were CONFUSING as heck. No left turn except for buses onto 3rd, what??? We circled around and around using Waze app due to multiple one-way streets. The entrance to Alamo for the garage wasn't really marked, either. It was the Twilight Zone. After about a stupid and ridiculous 20- minute drive being stuck on one-way streets and circling around and around, I said, "screw this! I am turning LEFT!" Once into the building, there were no signs, so we drove up a few flights to an Alamo booth and idled the car, wondering what to do. There were no signs, did I already say that? There was a lone woman in a booth talking to what appeared to be a customer. I had to get out of the car to ask her what to do, and she said we could just park the car. She was nice, though. You need sleuthing skills to return a car here. Convenient, but only if you know what you are doing.

When we dropped off our rental once our own car was repaired, the customer service rep. (a…read morewonderful young woman, whose name sounds like Euvla), got us processed and driven over to Caliber Collison really quickly. Best rental return we've ever had!

Pretty much the worst service I have received in a long time. I reserved a small SUV and to be…read morepicked up at my home. No one came to pick me up or called. When I called the location near me, which I called initially, they blamed the reservation department for not letting them know. So it is my fault their departments don't communicate? Well then they said they no longer had the SUV available that I reserved. Doesn't a reservation mean they are holding a car for you? They asked if I would accept a car, which I would not. I asked if they could give a discount or a free day for the huge inconvenience and they said no. The best they could maybe do is drive to another location to see if they had something similar i what I had reserved. Then they hung up on me. I have to say their service has really declined and even though their company failed me as a customer, they weren't willing to provide anything to make up for it.

I'm writing about the car we upgraded to @ the Seattle Budget lot; a Toyota 4x4 from a small…read morecompact, which Agent John at desk suggested for our business/ personal trip. However, after leaving the lot we began to notice it was full of personal receipts, snacks, masks and a permeating, sharp sour odor. Although it had the seal of approval of the previous cleaner on the dash, ( which I gave to the second cleaner when returned), she took the original, hand-signed authorization( that he had completed his job) to her office, never to return. We were unable to settle this situation at the lot, but have pictures, including the personal papers. We left the snacks and masks as is, but I have pics if you would like to see them. Honestly, we had to wipe everything down, but couldn't eradicate the smell! I'm glad that we all had our vaccinations because, this is a Pandemic!!!!! I have spent much more time on this than it should have taken to resolve this. The other portal would not accept information and bounced me 4 times, and agents have rerouted me 5 times. No one seemed to be able to help. Sent from my iPad

I rented a car through expedia for the month of may and picked up at this location. I got a car…read morewith only 400 miles on it and Bill and the team at the office were extremely accommodating and friendly throughout: 1) They worked with me to extend my rental for a few days at a much cheaper rate than expedia 2) They let me return my car a few hours past the return time 3) They tolerated my calls and were helpful when I thought I might've locked they keys inside on the way to return Highly recommend this location!

This was a horrible experience...800 miles into road trip..I see front tire has lost a lot of air…read moreonly to notice both front tires almost bald. Had to take to Firestone in Las Vegas (100 miles put of my way) to replace tires on the hopes I get reimbursed. Even if I get reimbursed for the tires I am out for 200 miles gas money plus an entire day wasted. Plus Budget charged me for not having exactly a full tank (off by 1.5 gallons)...I will never ever rent from this place again..and never will I rent from Budget. This car never should have been rented...it's the fault of the people who work there.

Oh how I long for the days that Yelp has 0 stars! Because if so, Budget/Avis would be on my hit…read morelist! This location sucks, go somewhere else. The guy "helping" us was so apathetic, wouldn't make eye contact nor do a "walk around" the car with us like every car place does. He filled it out himself then told me to initial it then once my fiancé and I got to the car, found at least eight other dings on the car--scrapes, dents, chips--what not. So I had to go back into the office, tell him and mark everything down again while he just initialed it. Once we got to driving, we smelled gasoline and saw that the passenger side seat has multiple gas marks on it along with scrapes on the radio. No mention of that on his report either--funny. We returned to a different location and that went smoothly and get this--we even got a smile and greeting from the guy helping us--like customer service or something. Pass on the Roosevelt location!

Easy pick up and drop off in downtown parking garage. Street level office was closed at 8am, but…read moreattendant on 6th floor checked me out. Pretty seamless

We reserved a car, but that didn't mean anything, because there were no cars available at the time…read moreof pick-up. You had to wait an indefinite amount of time to see if maybe someone will return the car before the place closes, and the queue is like 20 people long. The woman working the booth was a patient gem, but Hertz is an inexcusable excuse for a car rental company. Never rent from here unless you wish for your trip plans to be derailed before they even begin. Luckily we live in the area, so we could just go home, but folks were waiting with ALL their luggage in tow and were SOL! What a horrible system.

I had an absolute blast in Alyson's car Bianka (toyota camry) on my trip to Olympic Park! I didn't…read moreeven expect a 2009 car to be so comfortable and powerful. And the gas economy is simply unbelievable! Alyson is an amazing host, she's fun and pleasure to deal with. She takes a real good care of her cars. She urgently changed the car that I initially booked a day before the trip, because that car turned out to have some mechanical issues. I was really glad that it was all resolved before the trip and not on the road. Besides, this shows that Alyson has her cars mechanically checked before every trip, so I felt safe driving Bianka. Check in and check out process were contactless and easy. I'm definitely going to rent one of Alyson's cars next time i'm in Seattle! Thank you Ava!

From the owner: Looking for the best economy rental car option in Seattle? Click the website link & book one of…read moreour 5-star cars on Turo 24/7! Long term & short term trips welcome. We specifically design our fleet to be budget rental cars for you in the greater Seattle / Seatac region. All are gas-minimal to save you money at the pump. All our cars are in excellent condition & fully insured. We wash, detail & sanitize each car between trips. We use a contact-free pickup system for ultimate peace of mind & flexibility. DISCOUNTS are available: Book your trip ahead of time for an Early Bird discount. There are discounts for 3+ 7+ & 30+ day rentals. And 5-star guests earn themselves an additional discount for repeat trips! If you have any questions or want advice about Seattle or the surrounding region, we're here for you personally. When you book our cars, you also have a friendly local in your pocket to help unlock the best treasures of the great Pacific Northwest. Let's get you on the road!