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    Hertz Rent A Car

    4.0 (1 review)
    Closed 7:30 am - 6:00 pm

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    10 years ago

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    Tom's Auto Repair

    Tom's Auto Repair

    4.8(22 reviews)
    4.1 mi

    Update to my review from 7 years ago…read more Tom of Tom's Auto sold his business last year to Bayside Auto, another family-owned business with another location in Port Orange. The good news is that the name remains the same, and Tom and his mechanics continue to service autos as before. The best news is that they still only recommend repair and replacement for what is necessary at the time I bring my vehicle. The pricing is still fair and reasonable. My family and I have been dropping our cars off at Tom's for over 12 years, and I'm thankful to say that we will continue to do so whenever we need vehicle maintenance and repairs.

    If I could give Tom's Auto Shop and a -1010293738198 star rating, I would…read more I am absolutely furious. This place is a nightmare. Do NOT go here unless you want to be scammed, ignored, and left with a broken car and a lighter wallet. RUN AWAY they do not care! The new owner ZACH is completely unprofessional. If I was lying, I would've just left a negative star review but I'm taking time out of my day to write this so read it if you want. Do not let these five star reviews fool you. This shop was bought recently! I brought my car in for an AC issue. I clearly explained to Zach that the AC blows cold air for about 10-15 minutes after starting the car, then switches to hot air while driving. That's a specific symptom. I trusted them to listen and assess it properly. Instead, they called me and said the Freon was "halfway full," which might mean a leak. They said they'd install new valves and inject dye to check for leaks. Fine. I agreed. Then they called back and said they saw no dye. So... no leak, right? Not only that there was no leak that they saw before they even did anything or touched the car they just assumed! But anyways that should've been the end of it. But no. My boyfriend picked up the car, and within FIVE MINUTES of driving, the AC was blowing hot air again. Clearly, they didn't test drive it. Clearly, they didn't verify if the issue was resolved. That alone is unacceptable. I brought the car back. I showed a mechanic the AC wasn't blowing cold. He felt the air, popped the hood, and immediately said, "It's probably the compressor." Just like that. No diagnostics. No testing. Just a guess. I left the car again. An hour later, they called and said it's the compressor and now it's $900. Excuse me? Why wasn't this mentioned in the first place? Why wasn't a full diagnostic done before charging me for Freon and valves? If I had known it was the compressor, I could've gotten quotes elsewhere to make my decision. But they didn't give me that chance. They piecemealed the problem, charged me for absolutely NOTHING, and then dropped a $900 bomb after the fact. Let's talk about the Freon. I asked for proof that it was low. They had NONE. No before-and-after photos. No data from their $10,000 machine. Apparently, this fancy machine doesn't even keep a history log. So I have zero proof that Freon was ever low or even added. That's shady. Then they tried to take ALL the Freon out of my car when I asked for a refund. I told them, "If it was halfway full, leave half in." They said they couldn't do that. So I told them to suck it out and put half back in. They charged me $105 for that five-minute task. I got a partial refund of $237, but I'm still out $105 for something THAT TOOK 5 mins! and have no proof that my car was even low of Freon. I'm 25 years old. I didn't know much about AC systems, and I trusted their word. But after doing my own research, I learned that if the AC blows cold and then hot, it's likely NOT a Freon issue. It's something deeper--like the compressor. They should've known that. They should've told me that. Instead, they took advantage of my trust and lack of technical knowledge. This shop is untrustworthy, unprofessional, and underhanded. I'm speaking with lawyers to see what can be done. The way they treated me was awful. And don't be fooled by the good reviews--they're from the previous owner. This place is under new management now, and it shows. They don't test your car. They don't assess the full issue. They just guess, charge you, and send you on your way. Then when it doesn't work, they hit you with another bill. It's a scam. Avoid Tom's Auto Shop at ALL costs. Protect your money, your car, and your sanity.

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    Tom's Auto Repair - New sign. New Owners. Same service.

    New sign. New Owners. Same service.

    Tom's Auto Repair
    Tom's Auto Repair - Sign out front. Short distance off 17/92

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    Sign out front. Short distance off 17/92

    Avis Car Rental - You suck at running your business and providing good customer service, when you have to write reviews about your self on Google.

    Avis Car Rental

    1.0(3 reviews)
    6.4 mi

    Worse experience ever. The owner cj is hate black people. He saw me and pretended to be so busy…read more Nobody was around. 20 mins later he said he couldn't rent me a car. After making me wait. Super rude. I see why he works alone and hate his job.

    Have you ever met the "that's not my job" or "you need to do that yourself online" guy? We THAT GUY…read moreis CJ Costello the franchise owner of this location. If I were Avis or Budget corporate headquarters I would be ashamed and embarrassed to know a franchisee like CJ has my company name associated with his level of poor customer service. My entire experience renting a car from this location and having CJ be the only employee there to check me out was horrible. The worst part of this story didn't even happen to me, it was just what I observed. Can you imagine someone in the customer service field or a small business owner look at someone's T-shirt, see that it has a certain politicians name on it and then make that person wearing the shirt who had a reservation, stand off to the side while CJ continued to call other people ahead of that person in line. As a business owner why do you even care what political candidate somebody supports or not? So you decide to make them wait and basically discriminate against them for being polite, waiting in line, giving you their business, and just because they have a T-shirt on that you don't like that person's political affiliation you punish them with bad service and a longer wait. My experience was not that but I observed it. What I dealt with was a rude, bad attitude, and a customer service experience which basically boils down to do it all yourself online. - I made the reservation on the app on my phone while logged in to my account and here is how it went. Do you have my credit card or drivers license information? No, your rewards number isn't associated with the reservation. Well that's weird, since I made the reservation online via the app while logged into my account with my rewards number. You need to go online and update it yourself. - Since you can't find my drivers license information on the account even though I've rented from here before, can you update it in the system please? You can do that yourself online. Ok... There were numerous interactions like these two above, my experience of poor customer service and a bad attitude went on and on, so do yourself a favor and just take your business somewhere else.

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    Avis Car Rental - Sporty Toyota Corolla

    Sporty Toyota Corolla

    Avis Car Rental
    Avis Car Rental - Small stain on the seat but otherwise clean car

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    Small stain on the seat but otherwise clean car

    Hertz Rent A Car - carrental - Updated August 2026

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