Rudy is accommodating and amazing. He works very hard often as a one man show. Much better than…read moreother local Avis locations. Highly recommend I give him 10 stars!!!!!

Horrible experience! I would leave zero stars if I could. This week was my first time using Avis…read more I have used other rental car companies many times with no issues even worth mentioning. But this experience with Avis is definitely worth mentioning. Here is a summary of my experience; My company told me they prefer Avis so I decided to give them a try. I downloaded the app and signed up to be a preferred member. When I got off my plane, I went to their counter but saw a sign to continue to the parking garage if I'm "preferred". So, I went to their counter parking garage. When I arrived there, I saw a sign that said to see the leaderboard to find my assigned car. I looked all around for a leaderboard but couldn't find it. So, I grabbed a car that matched my reservation and drove to the exit kiosk. This is when it really got fun (sarcasm). A lady came out of the kiosk and asked for my rental documents. I told her I'd never used Avis and was unsure of how the process worked and asked for her help. She turned to another woman sitting inside the kiosk and explained my situation. That woman began speaking to me, using a low voice that I could barely hear. She did not get out of her chair to help me. She was very rude and accusatory. She used esoteric verbiage that I did not understand. She told me that someone else had rented the car I was in. I wasn't surprised because I figured I wasn't the first person to drive it. I asked her if that meant I couldn't rent the car to which she responded very rudely, "NO!" She said I should have rental documents, and that I should have gone to the original kiosk inside the airport where I saw the sign that said I should proceed to the garage. I explained to her that I was a preferred member and thought that meant I should proceed onto the garage. She asked me to prove that I was a preferred member and I gave her my preferred member ID number. After sometime, she handed me my drivers license back and asked me if I wanted to keep the second driver option that I had signed up for. I said I did. She then said that that driver would have to be with me at the time of checkout, or I could not sign up for the second driver option. Since the second driver was not with me, I asked her to remove it after some time and some typing on her computer, she told me she could not remove the second driver option, and that I would need to return to the preferred area. However, I did not know what she meant because of the language that she was using that was specific to Avis. I kept explaining that I didn't understand the terminology she was using, but she kept using it anyway. Eventually, I said I can't have the second driver option without the second driver being here so what do I need to do to remove the second driver? She said again you need to return to the preferred area. I asked her where this was she said I will have to open the gate and then you will go through the gate on the left and then make a right. I tried this but the arrows in the parking garage indicated that you have to make left-hand turns only so I ended up back at her kiosk I was apologetic and said I ended up back at her kiosk, and she rolled her eyes, groaned, and said in a very harsh tone," you were supposed to make a right I told you to make a right!" again, I apologized and proceeded back through the gate. I did eventually find the preferred area where I parked my car and walked up to the women behind the glass. I explained that I had just been through a very difficult and poor customer service experience and was very frustrated. The ladies told me that the woman at the kiosk had already called them and explained the issue. I tried to offer my side, but they would not listen. They were both rolling their eyes and making comments like, "we're nothing like national", (no joke), and, "that's not how we do it here". I asked them if they could help me. Eventually, they said they could. I was given a parking spot number and sent on my way. No apologies, no empathy, just there to get a paycheck. I hope they get it. The only other comment I have is the car I was given is terrible. It has about 20,000 miles on it, which isn't bad, but the door locks click constantly at a very fast rate, and the check engine light goes off while you're driving it. Needless to say, I did not like this experience, and will not be using Avis again. In the end, I really didn't see much cost savings and for all the issues I had just not worth it. So much for the customer always being right.

Wonderful customer service the trailer was very clean and equipped with everything we neededread more

The owner is so friendly and the rv was well kept and very clean. I will definitely rent from them…read moreagain. We stayed in fort wilderness they even came and picked up the rv for us

1000 percent recommend. The guide was amazing, the boats ran great and the scenery was…read moreoutstanding. We showed up at 8:30 for the first trip of the day. We got out a few minutes early and the weather was great. They give you a ton of information about the area and let you spend about 15 minutes driving the boats around without limit. The boats get up to 30-35 miles per hour and are easy to control. They hand out waters and life jackets. Even an unskilled boater can handle it. I will 100% be back

Nate was a fantastic tour guide! I found this trip online in a travel app. I was pleasantly…read moresurprised that they allow booking through their website at a lower price. I paid for two people so I could come by myself. It was totally worth it. Definitely worth the drive from Orlando. The rivers, canals, and lakes are so beautiful and diverse. It was great to get a chance to just ride around and explore the lake on our own. I was definitely go back on another tour. Nate said they have several different routes. I went when the high was about 65° they provide seat warmers so as long as you have a jacket you'll be fine.

Great work! They come to our house to wash and wax our motorhome. Nice guys! Good job! Reasonable…read moreprices. Highly recommended!

2023 Ace washed and orbital waxed by Danny and crew today…read more Very pleased with new shine look like brand new.

National Auto rental is a very professional car rental place with high quality customer service to…read moreprovide you. I rented from here several times and still keep coming back because of the customer service and the price is just right recommend national Auto rental anytime

I had a great experience from over the phone & in person! The whole team was amazing! It was a…read moregreat experience. Super friendly and helpful! The van was super clean and spacious, everyone loved it! The renting experience was super easy! Our rental van from another company had broken down & it wasn't easy to find a new rental. Luckily we found bandago and I couldn't have been happier we did. Next time we will be renting from Bandago!

Recently picked up a van there for a family vacation. Location was a little difficult to find but…read moreonce there. The guys were friendly and had excellent customer service. The condition of the van was great and drove smooth. First time using them for a van rental and will definitely do it again.

In all honesty, I think this is one of the best things to ever come to Orlando. If anything, we…read moreneed to have more bike stations available around town because this is truly fantastic! What is this and how does it work you ask? The what - There are various Bike Sharing stations in Orlando, you can find out exactly where when you download the app by typing in "Social bicycles" Once you find out where the nearest bike station is at, you're one step closer to renting out a bike. The how - Everything is done through the app. You create an account that will ask for your information, and monetary means, and you'll be given codes to type onto the keypad located on the bike. It took literally only about 6 minutes to get underway on our bikes. There are several account types to choose from and it ranges from one time use, to monthly. I personally thought the bikes were in great condition, and its such a fun way to spend time with friends and really see Orlando in a different, and healthier way. You can bet I'm definitely using bike share again in the future!

Took my wife to work one day and decided to ride the bikes. A friend of mine who helps run the bike…read moreshare Peter Martinez told me to give it a try. I met Peter years ago when I owned my Spanish restaurant in Altamonte Springs. I have always been known for my chicken. We did rude around town and had a good time. You can rent the bikes and ride and lock them up a different stations. They are a good way to get around downtown. They have made the roads alot more bycicle friendly. Post your picks if your experience and enjoy. I

I am having a wonderful time! The atmosphere is great yielding a relaxing experience with family…read moreand friends. The food is absolutely amazing all home cooked!

All and all It's was a BIRTHDAY TO REMEMBER!! Disney…read moreBirthday Trip was a success and she had a ball I wish I could post more my baby girl enjoyed her 3rd birthdayand first time trip she did amazing ..the booking of everything all inclusive made It much easier for us they even had a arcade in the resort where she stayed and roasted marshmallows as well on the resort ..