horrible customer service. car was stolen stripped and burnt to the ground leaving only the…read moreframe.chp had it towed by b and k...they charged me over $300 to tow it less than 10 miles.. told them to keep it and now they're trying to charge me almost 4k for storage. what a racket...taking advantage of their local community. old lady on phone was very unprofessional

Thank you for rescuing me early this morning when I had a flat tire. I called very early in the…read moremorning and you were on-site within a half hour. Highly recommend B and K Towing!!

Original Wheels & Accessories in Rocklin is hands down the best customer service I've ever…read moreexperienced at a tire shop or auto mechanic shop--no contest. From the moment you walk in, the team is friendly, knowledgeable, and just easy to work with. You can tell they actually know their stuff and take pride in what they do. Pricing on wheels and tires was very reasonable, and everything was explained clearly--what was wrong, what needed to be done, and what could wait. No pressure, no surprises. I think the head suspension tech/owner (Jim) might be the Michael Jordan of tire, wheel, and suspension installation. When I had an issue with something in my suspension, he showed me the part and explained why it needs to be addressed. I know a little bit about cars but Jim would explain an issue in a digestible way that someone with no car knowledge or mechanical aptitude could understand. That's a rare gift in the automotive repair industry. What really stood out to me is they don't move forward with any additional work unless you give the green light. That level of transparency and respect is rare. Also--random but worth mentioning--they have the cleanest restroom I've ever seen in any mechanic or retail shop. That alone says a lot about how they run their business. I'll be honest, I spent a bit more than I expected on both visits--but I left feeling 100% confident my vehicles were safe and the work was done right. That peace of mind is worth it. I trust the guys there, I trust their work, and I'll absolutely keep going back for wheels and tires. Already recommending them to friends and family. 6 out of 5 stars

Big thank you to Jim and everyone at Original Wheels! I first spoke with Jim over the phone and…read morelet him know I was considering a 2.5-3 lift for my 4th gen 4Runner and also needed CV replaced. I came in the following week and spoke with him in person. Jim was transparent, honest and had a lot of knowledge to offer. When I didn't understand something, he showed me actual parts to help me visualize and understand (clamshell bushing). After going over options, I opted for Bilstein 6112s (3 inches)/5100s (1.5 inches) + rear springs, SPC UCAs, clamshell bushing and CV replacement. Labor cost and prices for lift kit/parts were are very fair here. Original Wheels also had everything I needed in stock for same day service so it was very accommodating. My 4Runner is a little beefier now and I just love the stance. Ride quality is very smooth with the 6112s considering I drive about 40 miles daily for work. I'll definitely be back in the near future for some 33's or 35's. Come check them out for wheels and tires as well, they have a huge selection, definitely something for everyone. I previously purchased Method wheels and Falken Wildpeaks AT4Ws from these guys a year ago as well. Absolutely my new go-to shop and would definitely recommend them to others!

Joe deserves all the stars in the world! Ran into an unexpected, sudden car issue one late evening…read moreand had to leave town in a couple of days, so granted this was a bit stressful for us. Joe answered my call quickly and provided an estimate, and could be available as early as next day. I was initially a tiny bit worried about some of the reviews I read about scheduling/showing up, but Joe put my worries at ease and communicated with me within a reasonable amount of time and showed up when he said he would. He and his partner were communicative, kind, trustworthy, knowledgeable and skilled at what they do. They worked on our car repair in the pouring rain with no complaints! I would recommend them again and again and again. The mobile aspect was extremely appreciated and so valuable - we didn't need to worry about a tow or timing logistics to get the car to a shop before they close (because come on, most people work!) Excellent value, fabulous service, terrific work. Thank you Joe, and happy holidays!

The worst....my wife scheduled him twice. He came out to a small Repair never followed up never…read morecame back to do the additional repairs we needed done said he was coming three times. We waited for him did not show up. Completely wasted our time I would've paid someone more who has reliability integrity. This guy is only concerned with his own schedule and his mismanagement of it. Totally inconsiderate.

We requested for a total to come since I locked my keys in the car with my kitten. Adam came very…read morefast and worked swiftly to gain access to my vehicle. He was very polite and kind! I would recommend this business anytime. They're a great affiliate with AAA.

Worked with Fabian and Natalie they were both extremely helpful and professional. I was able to…read morepurchase one of the vehicles from their tow yard and I am very pleased with this vehicle. I feel like I definitely got a good deal great vehicle

Called at night time and get his great support. Really fast response and professional!…read moreThank you for your service!

Great and easy service. Friendly customer service and excellent communication. They called us when…read morethey were on their way and once they dropped our car off at the tire shop. Would highly recommend and use again!

I had my Fenders rolled. Overall job quality was great. Definitely would recommend. Price increased…read morefrom quote which was unexpected, but there was valid reason. He had to do some cutting into the plastic under the fender to make a flawless roll.

Came in for a fender roll on my bmw me e36 and Aron provided the best customer service ,quick and…read moreefficient. The work he put in was outstanding and I'm very pleased with the outcome you can trust his work on your car guaranteed. Will come to him again if I need another fender roll .

Michael provided excellent service. Arrived fast, very helpful, and went above and beyond to make…read moresure everything went smoothly.

Absolutely best experience I've ever had with a tow service…read more Roger was so professional and kind. It was a rough day. Thank you so much!

What a great experience dealing with GillsMotorworks. My wife drove up to Chico from Southern…read moreCalifornia when her brake lights started flashing that she needed immediate service. I was out of town so I wasn't much help. I called Patrick at 5 o'clock on a Sunday. Patrick didn't answer the phone because they were closed, but he immediately called me back. I told him the situation that my wife needed to have her brakes done immediately. My wife had a prior appointment at 8 AM that she couldn't miss so Patrick worked around her schedule and met her at 7 AM. By 12 o'clock my wife's brakes were completely redone and she was back on the road. Can't thank Patrick enough..

Custom Interior damaged with ZERO reimbursement after a month…read more I brought my vehicle in and payed over $2,000 for some simple motor work and keep in mind that this is how I was treated after paying so much; Upon returning home with my car that day I noticed that my brand new custom shift boot was covered in grease and had been attempted to be cleaned resulting in even more damage. It was installed about 3 weeks before this incident and was in perfect condition. It is a $50 custom made shift boot that took a $75 trim piece to make so this is going to cost me about $150 out of pocket to replace myself which is totally not cool. I took it upon myself to get in touch over the phone, where I was first accused about lying in regards to the damages, and was then mocked and made fun of by the owned Patrick for supposedly "just being all butt-hurt about it" I really want others to avoid such a bad experience, especially encountering damages and losing money when you are already having to pay for work on your car. I do also have images of my car on their lift as proof to the date that this occurred.

Now don't tell anyone, but when it comes to service ..... these guys are tops! My parents came to…read morethem and so do I! But .... keep it secret will you! this place is already busy!

From the owner: Specializing in: - Auto Repair & Service…read more- Automobile Inspection Stations & Services