Kaiser Permanente patients are being sent here!!! Unacceptable. The nurses were great but the…read morefacility not at all. No cafeteria. Microvawe in the basement. Elevators seem to be falling apart.

The CNA Anna from night shift was very helpful and kind with our family member she is a very good…read moreworker went above and beyond

Everything They need to have integrity…read more Good at taking your money but even better of maximizing cause they find excuses so you pay as if you don't have insurance Someone needs to investigate into this company only opinion

I didn't know what to expect…read more I learned much more than I ever anticipated. The staff were knowledgeable, attentive, and surprisingly caring. Even with the influx of recently incarcerated participants, it was generally a safe environment. Take the program seriously if you want the optimal return on investment.

Most poorly run facility I've ever been to in all my 68 years! No respect to patients every step of…read morethe way. From losing my belongings in their laundry and offering less than full price replacement, to hair in the food numerous times and then refusing me replacement meals, I was there two weeks and fell and never saw a Dr, very loud staff that makes fun of the patients, and management who doesn't manage but plays the blame game and lies. Management puts off execution just as staff passes the buck. I do not recommend them.

This facilty is incredible! The new ownership has made amazing improvements and the patients are…read moresuper happy! I am so happy this place has become a leader in care. Keep up the great work.

I have to admit, after reading some of the Yelp reviews, I was hesitant about bringing my dad to…read moreAlcott. A friend of mine had a good experience there with her mother, though, so we decided to give it a chance. I'm glad we did. My dad stayed at Alcott for about 4 months, and overall we had a very positive experience. The nurses, caregivers, PT, and OT staff were wonderful with him. They were patient, attentive, and genuinely caring toward my 90-year-old dad. Most importantly, he left much stronger and in much better physical condition than when he arrived. One thing that really stood out to me was how clean the facility was. There always seemed to be someone cleaning, and the staff truly tried their best to care for the residents. I know people complain about the food, but realistically it's hospital-style food, and they have to prepare meals that work for elderly residents with different health needs. We ended up bringing some of my dad's favorite foods whenever we visited, which helped. I also want to give a special thank you to Ms. Fern from Social Services. She was incredibly helpful in guiding me through the process of finding an assisted living facility for my dad, and she even followed up after his discharge to check on how he was doing. That meant a lot to our family. My dad was lucky and ended up having great roommates who looked out for each other, which was really sweet to see. Thank you to the entire Alcott team for taking care of my dad and helping our family through a difficult time.

On multiple occasions, I've asked simple questions regarding my family members well-being or care…read moreroutine and have been met with rudeness, dismissiveness, or even raised voices. Most recently, I was spoken to in a tone that felt condescending and unprofessional, which was upsetting and completely uncalled for. I fully understand that this is a high-stress environment, and I always try to be respectful in my interactions. However, I believe every family deserves to be treated with courtesy and dignity--especially when advocating for a loved one's care.

The woman in charge of intake is horribly rude. Bad feeling from the beginning of the call…read more I was set up to be there on Tuesday the 17th and when I called to verify I was met with hostility. Also, I was told that there are no openings available on that date. Stay away from this place

My first impression as I entered the front lobby was hostility not any kind it positive expressions…read more. Just seemed jaded and lost the compassion the program pushes in there groups. Honestly the The employee s or " counselors" seen to be one of the most disrespectful staff I have ever met. I attended family group and the facilitators of the group seemed unknowledgeable on the subject matter. They also seemed to struggle to keep the group on topic.Why would a family member drive all day to then proceed to have to sit through a negative message. Have positive message if you want to get your point across.Life is good. Well there doing the best they can with what they have been through. Congratulations but the staff is more burnt than the residents hmmmmm... Yours truly pie manager

Melrose isn't like any other facility, they have completely changed my life. They have allowed me…read moreto see a life that I never thought was possible. When i didn't believe in myself they did. They gave me the courage, strength, and motivation. Melrose is the true definition of fellowship and a family that shares love and compassion, that is all about growth. I could never thank them a enough for the life I live today, I know it wouldn't be possible without the guidance love and faith they have ingrained in me.

From the owner: The mission of Melrose Recovery is to provide effective and progressive drug and alcohol treatment…read moreto people with dignity and respect. We believe that all people have the right to quality care. We believe people should be cut off from their addictions and not their life. We see individuals as people rather than addicts and believe there is hope for every person we serve. We believe that recovery is different for everyone so individuality in the plan of care is always our main focus. We believe that lives can change, relationships can be healed and futures restored.

They took very good care of my grandma, after her major knee surgery. They helped her get back on…read moreher feet, and taking small steps after her surgery. She was in their care for about 2 weeks after her surgery, and was able to come home faster due to them helping her with her recovery. She is feeling better after being discharged, and they showed us what activities we can do at home in order to help her in her recovery.

If you have foot pain especially planterfasciatis this is the place I can walk normal again! Thank…read moreyou so much I can walk way better with less pain ! Almost none !

Omg I have been having plantar fasciitis for over 8 months i came across PT-RN care on tik -tok and…read morebook an appt and came in I met Brain and expressed all my concerns and everything that was going on with my foot my first session I felt instant relief and am now able to bend and squat down which I wasn't able to do before my second session I feel even better than the first it's almost all the way gone yall I this man he is a 10/10 and his staff are very welcoming as well

Great PT! I came here before and after an MPFL surgery and couldn't have had a better experience…read more The staff is awesome, especially Eric, Mo, and Kahriz, who have helped me recover and rebuild my strength after my injury. They are extremely knowledgeable, always making sure to explain why things are done in xyz way and giving you the tools to reach your recovery goals. They genuinely care about your recovery, the vibes are immaculate, and I am so very happy with the results of my recovery! I couldn't have done it without them!

Quality care by a professional and knowledgeable staff. I would recommend to my friends and family!read more

Staff was really cool and helpful. Only issues was w the sober living aspect. One of the house…read moremanagers was on a power trip and very unprofessional. Besides that this is a good place to get clean

Great program great staff. I loved it there, but I came in as a couple and they split me up when I…read morewas going to get a haircut. I was OK with that until I found out. They put them in a room with another man then I lost my shit, but Ritz was there to take me in so guys take learning experience but Ritz is the shit.