WARNING: AVOID ASPEN DENTAL AT ALL COSTS -- INCOMPETENT, RUDE, AND COMPLETELY UNPROFESSIONAL!…read more Aspen Dental is an absolute disgrace. This company should NOT be in business. The people who work here are rude, careless, and totally incompetent. They do not care about patients at all, especially not the ones in pain. Here's what happened: I called with my dental insurance provider on the line (a 3-way call) to verify that my daughter's insurance was accepted at this Aspen Dental location. They confirmed it. So I scheduled an appointment a month in advance. A week before the appointment, they randomly called asking for the insurance info again -- weird, but I gave it. THEN, the night before the appointment, I get a call from a nasty, unprofessional woman saying they don't accept the insurance after all. So after multiple documented calls, including one with the insurance company on the phone, they drop this on us less than 24 hours before the appointment -- with ZERO apology or accountability. Meanwhile, my daughter has been waiting in pain and with missing front teeth for a month thinking she had an appointment coming up. Now we're back to square one and likely have to wait another month for someone who actually cares. There is no excuse for this. None. This company is a JOKE. They wasted our time, caused emotional stress, and couldn't care less. Everyone we spoke to acted like it was no big deal. It IS a big deal when you're treating people like garbage. DO NOT go to Aspen Dental. Not this location. Not any location. They will lie to you, waste your time, and leave you hanging. Go literally anywhere else.

I was beyond scared when I saw the reviews on YELP. HOWEVER... It was an emergency situation, I…read moredidn't have insurance, and they fixed it. Not only that, but they presented me with alternative options, and insurance care. I chose to pay out of pocket, and they were still just as great. As I am in sales, (and health insurance) isn't really Included? This is definitely somewhere I will call before choosing to call another place that makes you feel like an inconvenience...

Office neat and clean but all of the Hudec offices I have been to have a horrible revolving door…read moresyndrome with employees! The dentists I feel very comfortable with come and leave VERRRY quickly. This new dentist very hard with his instruments and while examining me I kept telling him it was hurting and he continued to do so!! I DO NOT recommend this location if you are fearful of dentistry.... Period!

I just moved back to cleveland and my uncle recommended Hudec Dental. I went to the Brooklyn…read morelocation and was seen by Dr. Moh Dameri. He was very courteous, knowledgeable and made me feel at ease. He replaced my old fillings and we discussed a few new cavities. I am happy that I found a reliable dentist to go back to... I Highly recommend this dentist if you ever try this location!

Thank you for your service judith. Initially i was nervous but the hygienist was very calming and…read morethorough

dr Tiffany Vu is inexperienced, neglectful and left me with 9 cavaties overlooked that cost me…read moreTHOUSANDS

Helpful from beginning of consultation to end of procedure and beyond. I had all 4 wisdom teeth…read moretaken out today. As an adult who has been avoiding this for years, this could have been traumatic. Dr. Picard and his extremely helpful staff made me feel at ease and explained things in detail so I could make the best decisions about my care. I ended up going with just a local anesthesia and it was more than fine. They did everything you'd expect from an oral surgeon's office, sending me home with a bag of gauze, instructions, when to call, etc as well as a new soft toothbrush. The receptionist even called me a few hours after I got home just to see how I was holding up. Classy and appreciated! The address is on Madison, but it's actually best to park behind the building (between Morrison and Carabel) and enter that way.

I had my four wisdom teeth out here. I had a consult and X-ray appointment and was able to be…read morescheduled for the procedure just about 20 days later. Had I wanted it done sooner, they actually had an appointment opening within a week as well. Day of the procedure everything went fine. Everyone was really nice and since I didn't have to be put to sleep, the doctor and his two surgical assistants communicated to me throughout the duration of the procedure as to what was going on. I was sent home with a soft toothbrush, Sockit gel wound dressing and clear instructions on icing, care, etc. I was also given a pain prescription, but ended up not needing it. Afterwards I was able to get an appointment on the same day I called when I was experiencing after surgery pain. Everyone in the office was really nice and friendly and genuinely seemed caring and concerned about how I felt. I never felt rushed or an inconvenience. The two surgical assistants were super friendly and approachable and were willing to answer lots of questions. They were both genuine conversationalists which worked wonders for getting your mind off why you were there. Dr Picard himself was very personable and willing to answer any questions as well. He came off as very knowledgeable and confident which made trusting him to do what was needed easy. If I ever have any oral concerns in the future, I will definitely keep this friendly practice in mind.

After not going to a dentist for 23 years, I had a tooth come loose and had to have it checked out…read more With advice from a good friend, my wife and I both now go to Dr Beer. He, and his entire staff, are excellent. Dr Beer is kind, gentle, straight-forward, compassionate, and top notch! He does great work, and I am proof. Do not fear, Dr Beer is here!

Third visit. And just as 'painless' as the past two times. Dr Beers and his staff are topnotch. I…read morewould recommend him to anybody who asked! And open later than most.

I've never had any wisdoms out before so this was a first experience for me and the staff made me…read morefeel very comfortable and I'm glad to have went there for dental care.

Dr Shapiro is the first dentist in my 60 years of going to a dentist that I have positive things to…read moresay. He has a very soft touch. No pain when giving a shot and absolutely the best at pulling a wisdom tooth. Took himunder a minute to pull mine with ZERO pain! This guy I'd fly from NC to see. moving there soon. If you have a mouth issue don't go anywhere else. JUST AMAZING! Oh yeah did I say he was a real card very entertaining! His staff is very polite and friendly. 10 star rating

I went in with an emergent impacted wisdom tooth and painful swelling. Every other oral surgeon…read moresaid they couldn't even see me until June. Dr. Warren took me the same day, was unbelievably kind & took out my tooth. It couldn't stay in the way it was swollen and impacted and they were the only ones who cared to help. It was a pain free procedure & the whole staff was so friendly and accommodating, thank you!

My experience was horrific. He put a hole in my sinus pulling an upper molar and I had to go to…read moreanother surgeon to get it fixed. The staff and doctor were rude and preoccupied with everything but their patients. Be smart and learn from my experience, find another doctor.

Find another surgeon. Don't let this happen to you. Especially to a child…read more The receptionist was incredibly rude and extremely unwelcoming. She is the face of their officrle. The first impression a patoent has. I should have turned around and left based solely on her. She did not acknowledge me until I said hello. Was busy chit chatting with another staff member. Even then she did not bother to look up from the computer and make eye contact or welcome me. She asked for information that had already been provided and it wasn't until I said they already had it did she bother to look in the file. Additionally, she was also rude when I asked if this is where I checked out. Said "where else would it be". Not that any staff member gave us a tour or directed us to the checkout area when the appointment was finished. I was not provided with pre appointment instructions. Did not receive any advanced paperwork or phone call. I did ask upon arriving if our appointment was today because I did mot receive a call in advance or any instructions. The response was "We do not call out. It is your responsibility to know when your appointment is". The Doctor was upset that steps had not been followed prior to appointment. As a result not all pain options were an option. Post appointment and after speaking with several other medical professionals as well as another oral surgeons office, it quickly became apparent that I was lied to. My son was put through unnecessary pain and trama as a result. All options should have been made available. My child begged me not to take him back. Cried because I did not stand up for him when he said he was in pain. Looking back I should have advocated for him. I didn't realize that he actually was in pain. I thought he was just scared. First oral surgery and being a child, or any age for that matter, I trusted the Doctor to do what was in my child's best interest and to reassure me that he was okay and not in pain. Do your research. Don't take a referral from another Doctor at face value. Ask questions. Find out if they have personally used them. If they would take their family to them. My referral came from an office who did not know them. Their staff was applaud at the way we were treated and apologized profusely. Please don't let this happen to you or anyone you love.

I was referred to this office by my sister who has been going there for many many years, like 30 my…read moredentist has soon been diagnosed with cancer so I was in need of a good dentist. My expectations were met in my experience was above great. Very friendly staff I felt very comfortable in the dentist he was way too gentle... it was a very nice clean quiet facility. Thank you for the great experience and I think I found my new dentist for life. Keep up the good work and I will see you soon. Thank you very much for your kindness and your professionalism.

From the owner: Patients are very excited about the treatment they are receiving at this dental office! They can…read moretransform ordinary teeth into beautiful smiles. If you are looking for a place where you can have comfortable, high quality dental work at a reasonable price then this is the dental facility for you. They can help to create the look and comfort you've always wanted. The doctor and well-trained, friendly staff will help you accomplish this goal in a warm, caring atmosphere. This office takes pride in bringing comprehensive, quality dental care to Brooklyn, Ohio and its surrounding suburbs on Cleveland's west side. It's a unique experience because the focus is on you and your family. Give the office a call. You'll be happy you did.