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    Hex HVAC

    4.8 (16 reviews)
    Closed 8:00 am - 8:00 pm

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    Low ambient thermostat
    Jason L.

    An update on my past review of this company. I was very dissatisfied with the treatment and the service I received upon calling back this company to check on my Hvac system. I replaced a few components that were suggested by the Technician. However, I made the mistake of not reversing the fan to my condensing unit causing my compressor to blow. I called out the Technician to confirm he worked on the unit for roughly 15 minutes then I was approached by him with a hard sell to replace my heating and air conditioning with prices ranging from 15,000 to 32,000 I received a hard sale for longer than the Technician worked on the unit, then after not agreeing to make a purchase, I was charged $200 which I feel was very unfair for the amount of time that Technician spent on the unit . Like I mentioned that Technician tried to sell me a whole new system longer than he actually did any work on my condensing unit. I had another company come out and give me a price to replace my compressor. Upon that company coming out I noticed two things that were disturbing to me. I've included pictures. Lesson learned.

    Before picture: The pipe that wasn't properly connected that they brought to our attention, possibly saving our lives!
    Gavin K.

    My Grandma had a shady contractor install a heater/ac prior to reaching out to Landon and they came out and showed us we had a serious health hazard with carbon monoxide because stuff wasn't done correctly. We didn't have the money yet and they were patient with us getting started because they understood our situation. Landon and Andrew are an awesome pair of honest hard working men, they made my grandma feel comfortable and they didn't give her any inflated prices, everything was very reasonable especially for the quality of work you're getting. Thank you guys so much everything is working amazing and she is stoked! You guys did not come into an easy job, but made it look easy!

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    4 days ago

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    Landon C.

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    2 months ago

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    1 month ago

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    Landon C.

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    4 months ago

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    Landon C.

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    1 month ago

    It was amazing job! Really quick and high quality. Communication was really good, value for money is reasonable!

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    Landon C.

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    10 months ago

    Good customer service support and will recommend knowledgeable of the product issues and solutions

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    Landon C.

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    11 months ago

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    Landon C.

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    2 years ago

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    Landon C.

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    1 year ago

    As a licensed contractor I've used Hex to make several Duct repairs for me and they have done a great job

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    Landon C.

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    2 years ago

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    Landon C.

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    2 years ago

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    Landon C.

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    2 years ago

    Hex HVAC, under Landon, is a very professional company and provided a excellent service for my moms home.

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    Landon C.

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    2 years ago

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    Landon C.

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    3 years ago

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    Landon C.

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    3 years ago

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    3 years ago

    Hex HVAC is awesome! I can count on them to always provide quality service plus they offer amazing value for all of their services!

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    Landon C.

    Thank you for your continued support Jason!

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    Review Highlights - Hex HVAC

    Andrew showed up on time and proceeded to perform a thorough assessment of both my central cooling (on the roof) and furnace (in the attic).

    Mentioned in 2 reviews

    Read more highlights

    Lakewood Heating and Air Conditioning - Mini split wall mount offers custom comfort

    Lakewood Heating and Air Conditioning

    (4 reviews)

    Our air conditioning went out in the middle of a heat wave. I was expecting we'd have to wait at…read moreleast a week or two before we'd even be able to get an estimate. Instead, not only did did Juan and Jeff come out the same day we called, they were able to diagnose AND fix our problem that same evening. Both were great, very knowledge, professional, and courteous. And I know they could have charged more given the circumstances, but their price was extremely reasonable. If anything, it was a bargain. They are definitely our go-to guys for any HVAC issues we have from now on.

    I begin with this note: When I booked my appointment, I called a company operating under a…read moredifferent name and telephone number. I noticed the discrepancy on the invoice pad and asked the technician about it. He explained that the two firms were affiliated. Because "Lakewood Heating & Air Conditioning" fulfilled the appointment, I am reviewing Lakewood--not the company I booked the appointment through. I recently had the house fumigated. If you are unaware, the gas company shuts off gas to the house before tenting; turns the gas back on after fumigation; and inspects appliances (heaters, stove, water heater, etc.). After all this, it's a good time to have the heater serviced, especially if the gas company inspection uncovered concerns. The Lakewood technician did a thorough job testing the heater, making sure it was operating safely and efficiently. As the unit did not need repairs, my cost was limited to the basic service fee of $100 quoted at the time I set the appointment.

    Thomson Air Conditioning - Enjoying another beautiful day working on a/c installation!

    Thomson Air Conditioning

    (643 reviews)

    I was having a heater issue. My heater would come on when it wanted to. But of course it wouldn't…read morework during the cold nights. Thanks to yelp, I found Thomson Hvac The tech and I thought it should be a simple fix. He inspected my entire system, diagnosed the problem, and quoted the job. We moved forward with the fix, and it worked fine, and then it didn't. After a few more visits, and some more parts and tinkering, it finally started working properly. Although it was a strange and difficult situation, they stuck to it until the problem was resolved. The techs Danny and Mark went above and beyond to make sure everything was good. Another thing to add, the way the company communicated back and forth with me was great. They answered every call and every text. Most of the time I spoke with Stacey and she was great. If you're looking for an honest and professional company, this is it.

    My mother recently engaged a service provider for routine maintenance on her air conditioning unit,…read morewhich included the installation of a new Honeywell thermostat. Subsequent to this service, she has reported that the air conditioning is not effectively cooling the premises, with only the fan operating. I advised her to adjust the thermostat to a lower setting. Given her advanced age of 90, her discomfort with the warm air became increasingly pronounced. Today, in collaboration with my brother-in-law, we investigated the issue. We observed that while the unit appeared to be functioning, it was not producing cool air, despite the outdoor fan operating correctly. During our investigation, we contacted the service provider, Thomson. A representative stated that only the thermostat had been replaced and that a service technician could be dispatched for a fee of $159, suggesting a potential wiring issue. Upon reviewing the Honeywell thermostat instructions and wiring diagram, we identified that the thermostat had been incorrectly wired to the "W" terminal. After rectifying this wiring error, the air conditioning unit resumed normal operation, producing cool air. I subsequently contacted Thomson for clarification regarding the initial service. Their response repeatedly referenced a previous replacement 14 months prior. While their online reviews are predominantly five-star, our experience suggests a lack of professionalism. This incident raises concerns about the necessity of recommended services and the quality of workmanship, potentially indicating errors or intentional oversights during the initial installation.

    Southwest HVAC - Working the Pasadena trade show this weekend

    Southwest HVAC

    (651 reviews)

    Our A/C stopped working during this horrible heat wave, and after calling 11 different HVAC…read morecompanies, this was the only company that was able to get me scheduled the soonest. They originally booked me for Saturday but told me they would call if an earlier appointment became available. To my surprise, they contacted me the very next day because of a cancellation. Our technician, Fabian, was outstanding. He was extremely knowledgeable, professional, and thorough. He took the time to explain what was causing the issue and also educated us on the importance of routine A/C maintenance to help prevent future problems. I really appreciated that he answered all of our questions without making us feel rushed. The entire experience, from scheduling to the repair, was excellent. It's hard to find a company that's responsive, honest, and reliable, but this one exceeded our expectations. We will definitely continue using them for all of our future heating and air conditioning needs. Highly recommend!

    Don't think twice; just hire Southwest!…read more Our AC was leaking water in our attic and several vendors came out to diagnose. All of the basic fixes failed, and they all said we needed a full replacement. We gave Southwest a call for one last opinion based on a friend's recommendation, and Erick saved us. He spent 2+ hours in our sweltering attic troubleshooting every possible issue, until he found a quirk in our condensate drainage that no one else figured out. Once he accounted for that, it was quick work to purge our line and clear a clog that was responsible for the overflow in our attic. He knew we were resigned to replace the AC and easily could have told us the same. But he worked extra hard on our behalf, provided an affordable fix, and stayed longer to clean up the shoddy work from the past vendors. Admittedly it took a little longer to get Southwest out to our home, but I now know it's because they're going to take their time and really solve your problem. Not just rush through the call and upsell you on work you don't need. Heroes.

    Shalom Heating & Air - Brand New job completion

    Shalom Heating & Air

    (226 reviews)

    Outstanding. Top-tier contractor. I hired Shalom Hearing &…read moreAir to install a brand new heating and air-conditioning unit for entire home of above 1500 ft.² back in 2019. We've loved having central air every single second today nearly 7 years later I needed to have the coolant line and some gas lines moved about 4 feet over pr because we're doing a remodel. The technician Malachi came out and after doing some EXCELLENT work, he told me that he was the one that originally ran everything seven years ago and then he's been working there for 20 years. I don't know how you can do any better than that. EXCELLENT craftsmanship competitive prices what more can ask for??!! Thanks Jose!!!

    Orlando from Shalom HVAC was excellent from start to finish. After we moved into our new home, he…read morecame out and did a thorough assessment of our HVAC system, which had several issues: asbestos insulation, leaky and crushed ducts, an undersized 2.5-ton condenser, and an aging furnace. He clearly explained what was going on and laid out multiple options, including just replacing the ductwork or doing a full system install. What stood out was how honest and non-pushy he was. He took the time to educate me and let me make the decision without any pressure. I initially leaned toward just replacing the ducts, but ultimately chose a full system replacement for long-term reliability and peace of mind. Orlando and his crew worked hard and were very professional throughout the install. They walked me through the new system, explained each component, answered all my questions, and made sure everything was running properly end to end. They also corrected issues with the previous condensate line, handled permits, and were flexible with financing options. Overall, a great experience. I would highly recommend Orlando and Shalom HVAC.

    Air Flow Bros - 5 ton package unit installed per Corner Bakery

    Air Flow Bros

    (237 reviews)

    My AC went out at the end of this August heat wave. At least it was starting to cool down...well,…read moreneedless to say I still wanted working climate control. I called my normal AC company who installed the 5yr old unit. They said they'd see me on Friday (it was Monday). Not acceptable. So I go onto yelp and find Air Flow Bros. They tell me they can see me same day between 2-4pm. Awesome! Booked! About 11:30 I get a text saying a technician can be at my house EARLY at 12:15. Yup! Booked! Roman gets there at 12:15 on the dot. Professional, communicative and just a nice guy. He tells me what's wrong and my options. On top of that, he had what he needed to fix the issue. Had it handled and had my AC working again in under 2 hours. Bottom Line: Air Flow Bros has a new customer for life. Shout out to Roman!

    We had such a great experience with Kol from Air Flow Bros! After having three different HVAC…read moretechnicians from other companies come out and tell us that everything was working fine, we were incredibly frustrated because we knew something was clearly wrong with our AC. Kol was the first person who took the time to actually investigate the problem thoroughly. He was professional, knowledgeable, honest, and transparent throughout the entire process. He ran the proper diagnostics, identified the issue, and explained everything clearly so we understood exactly what was happening with our system. It was such a relief to finally have someone figure out what was wrong instead of simply telling us everything was fine after being charged service fees. We really appreciated Kol's honesty and attention to detail. Highly recommend Kol and Air Flow Bros -- truly 5-star service!

    Metric Hvac - Daikin Fit Heat Pump Condenser

    Metric Hvac

    (56 reviews)

    I have an older home in Norwalk that has gas wall heaters. These heaters have need shot off for…read moreseveral years and in preparation of selling the home I was looking for a company to come out to evaluate/fix/service them to ensure they safely work. After reaching out for this service, I received contact from several companies, most of whom never responded directly to the job and questions I posted in the request. Even after asking them again about specifics on my equipment type, age, and whether the parts were accessible most stick with the generic that it will cost $ for a tech to come out. Metric HVAC was different, they read what was written, answered all questions, and provided a reasonable tech cost to check out the system. He quickly determined the problem and fixed it within an hour...and his total cost was amazing (even cheaper than some of the tech inspection fees that were offered on my initial request. I will always reach out to Metric HVAC for all my HVAC needs in the future.

    The service tech, Jonathan, was great. He was professional and mindful of my wife's idiosyncrasies…read moreabout the house. He did a great job cleaning and servicing the mini-split we have in the bedroom. I couldn't be happier with Jonathan. I knew that the system needed to be recharged with coolant. That part of the price was not disclosed in advance, and it was quite pricey - $120 a pound. But it needed to be done and we wanted the bedroom a/c to work. So there it is. Jonathan was open about the cost when he concluded the system needed recharging. The reasons for rating are both the hidden cost of the coolant and a couple of issues with scheduling on Yelp. But the overall experience was very good, mostly because of Jonathan.

    Hex HVAC - hvac - Updated September 2026

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