We were in the water for ten minutes then we were kicked out so we asked for a refund they said no…read morethey gave us tickets to get in for free that expired at the end of the end of the season. We won't be coming back till next year . We paid 700 dollars for ten minutes of swim time we went into the wave pool they kicked us out of the pool before the waves came on they come on every 15 minutes we paid extra for a cabana we sat there for three hours waiting for them to allow us to go back in the water . Our waiter said that we could get a refund for our cabana the manager said we couldn't get one the food was ok at best it was insane would not go again

They don't tell you they only hire school kids. so when you buy a season pass, expect half the…read morepark to be closed while school is in session. Tourist trap. I wouldn't suggest this for locals. they can give a rats ass about you.

They have a new very young giraffe named Dorothy that came from Kansas, she is so sweet and gave my…read moredaughter all the licks!!!! This zoo is still one of our favorites, I love how close up the animals are. It is so intimate! They offer animal encounters as well. Staff will walk around with reptiles to pet. They have a small concessions stand that sells cold drinks, popcorn, pretzels & nachos. They sell bird feed sticks, goat feed, alligator feed & lettuce for Dorthy. We have memberships. Unfortunately, there is NO member line. So when there is a LONG line, yes you have to wait for anyone who is buying tickets to enter. Hoping they can change that in the near future. We absolutely loved our alligator encounter! So many baby alligators! Staff is so knowledgeable and take great care of the animals here. We learn so much from the staff. I love their enthusiasm for teaching the public about the animals. Definitely come support this amazing small zoo, you won't regret it.

Overall, a pretty average to slightly above average Zoo that you would expert in a beach area…read more The prices are similar to prices of a large zoo, which is where the minus one star comes in. $26 for an adult seems a little pricey for what you get. And of course there is an upcharge for the animal feeding experiences, but would say the money you pay is appropriate for what you get. The animals look well taken care of. The bird feeding experience was interesting, as they are pretty used to humans, and will fly up on you. It seemed like half of the zoo was under construction, which is where the other minus one star comes from. Tons of "work in progress" signs. Overall, would return in the future after they finish with the construction, and if the prices don't rise after it.

Great small experience zoo, this isn't your big zoo where they really push spending on you and…read moreeating places. 1/4 of it is designed for you to feed all sorts of animals and have an alpaca cut all the other animals off when feeding them lol. The giraffe feeding was fun and they have a great small display of all sorts of animals. If you want a quick 2 hours zoo and have some kind people to talk to where your time is yours alone. This place is perfect and local.

We loved this zoo! It looks small from the outside but it really is amazing and full of a lot of…read morecool animals on the inside. I recommend buying food to feed the animals. It is not expensive but enhances the experience. I loved that they keep their prices low but that you get a top notch experience! The staff is friendly, the animals seem happy. They were very active and we were able to see them close up! Well done Emerald Coast Zoo!

Today my daughter and I were dropped off on shell island by a fisherman that my husband was going…read morefishing with. Being from WV, we had no idea how the shuttles or ferry works. Come to find out, we needed to buy a ticket at the park in order to have a way off the island. A few hours later, I am starting to panic wondering if I'd be able to get my daughter off the island or not. I'd seen some people who rented boats and asked them for a ride back to the dock at their convenience, but nobody was willing to help us. Then I googled St. Andrew's ferry's and got ahold of a lovely lady named Kim, I explained our situation and she tried to get us on the next available ferry, unfortunately we were on the other side of the island. I had all but given up when Kim called me back to let me know her entire team had been working together to help get us safely off the island. When Captain Scott showed up on his boat, his reassuring smile was exactly what we needed after being stranded for 4 hours. He pulled up onto the bank and helped my daughter and I board his boat and he even let me vent about the anger I had for my husband and the fisherman who just left us there. To all the people with guest services at St. Andrew's state park, you all will never know how much it means to me that you all helped and went above and beyond. After Captain Scott dropped us off at our vehicle, the employees even came up to us to make sure we were okay and to see if we needed anything while we were waiting for my selfish husband to get back from fishing. If I could leave more than 5 stars I would. Kim, Kelsey, Chad and Captain Scott, as my grandmother would say, I would dance at your wedding if I could. God bless you all and thank you. If it wasn't for you guys we'd still be over there on the island. It's beautiful but I don't know when I'll be going back. If I do I will be sure to have a ticket and go through you guys. The park is beautiful and the staff are a blessing.

Drove all the way from Santa Rosa Beach where I am very familiar with two State Parks, Grayton…read moreBeach State Park and Topsail Hill Preserve State Park and the Ranger at the gate would not allow us to get in to check the campsites so we could make an intelligent decision for booking next year. When I asked her if we could just drive around OR walk, she refused even when I said we had driven 40 miles just for that purpose. I will have to reserve BLINDLY for next year and be content with whatever site we get shaded or not. Looks like she had a bad night and hope that Karma comes around, it wasn't like we were going to sneak in and spend the night in the car when we were staying in Topsail which I am almost sure is better than this other one. I am sure that if I was a politician she would've extended the red carpet. So this review is not about the Park itself but about the Ranger at the gate and her attitude towards potential customers

Fun experience with Captain Jimbo. We took our young adult kids out to parasail with Panama City…read moreParasail. They had a great time. We were lucky enough to have the boat to ourselves so the crew took their time and made sure kids had plenty of time"Air Time". We got a ton of pics and really was the highlight of our trip to PCB. Would recommend Capt Jimbo. He's a really nice guy.

Our family had a blast parasailing with Captian Jimbo and Makena. They took great care of us,…read moreespecially with it being our first time. 100% recommend!