1. HI Grade Plumbing

    1. HI Grade Plumbing

    0

    ,

    HI Grade Plumbing

    5.0 (15 reviews)
    Closed 8:00 am - 5:00 pm

    Get pricing & availability

    You can now request a quote from this business directly from Yelp

    Covered by Yelp Guaranteed

    Your project with this business is eligible for coverage up to $2,500 when you hire through 'Get pricing & availability.' Terms apply. Learn more

    Services - HI Grade Plumbing

    HI Grade Plumbing Photos

    Portfolio From The Business

    Sponsored

    Recommended Reviews - HI Grade Plumbing

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    New handle!
    Susan J.

    The hot water in my shower started leaking overnight and my regular plumber was too busy to come in on an emergency basis, so he recommended Jacob Peterson of HI Grade Plumbing, who was able to come later the same day. Jacob was fitting me in his busy schedule, and he was good at keeping me updated on when he was going to be able to come over. After checking out the valve, he determined that the problem was corrosion in one of the pipes inside the shower (my house is over 100 years old, so sudden repairs are not unexpected) and that he was going to need to drill into the tile and fix the problem at the source. He recommended a single handle model and was very professional in installing it, including cleaning up the mess from cutting through the tile. Because he needed to go out and buy the hardware, he was not able to complete the repair in one day, so he showed me how to turn the hot water off at the heater so the leak would stop until he could come back. He pointed out to me that the pipe leading off of the water heater was corroded and leaking slightly. I asked him to give me an estimate on fixing that too. I thought the prices that I was quoted were reasonable, especially considering that it was on an emergency basis and so I greenlighted the hot water pipe repair too. My shower looks great and the leak is history. Here are the before and after photos. I am very happy with the completed work, and would not hesitate to hire Jacob again!

    Ugly white spout, poor job at caulking by 1st plumbing company
    Lisa H.

    I highly recommend Jacob of HI Grade Plumbing. There are many plumbers we used throughout the years, and so far, he is the BEST. We had a well known plumbing company do some work on our shower, and gave us a hideous white spout which didn't match our shower and did even a more hideous caulk job. Jacob fixed our leak and replaced our shower fixtures and they all look like we just bought our 27 year old home! He also fixed a leak under our kitchen sink. Pros: 1. PROMPT: tells you in advance when he is on his way, and gives ETA. If he is tied up at an earlier job, he will contact you to notify you as to when he'll be able to make it to your home. 2. THOROUGH: checks EVERYTHING that could be wrong, and informs you of good and bad news. 3. HONEST: I trust him in my home!! He tells you exactly what is needed, and gives a good estimate. 4. NEAT: He had to make an access hole on the other side of our shower. No debris, clean and tidy! He removed shower head, spout and valve, and our bathroom was clean after all the work he did! 5. COURTEOUS and HELPFUL and OTHER THINGS: Graciously gives tips on how to prolong life of valves. He is born and raised on Oahu, and youthful, so I imagine he will be around for many years to come. 6. REASONABLE PRICES: Yes. Need I say more? CONS: None.

    the finished bathroom

    See all

    Photo of Reid T.
    55
    12
    4

    3 months ago

    Jacob was great. Helpful. And accommodated our schedule as best he could. The price was reasonable too.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Jacob does excellent work. Timely response, professional, punctual and reasonable. Highly recommend.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Fast response at an odd hour. Good upfront communication. Solid work solved our plumbing (drainage) issue. Recommend.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Fong
    0
    1
    0

    8 months ago

    Great business. They were very accommodating working with me and recommending affordable options.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    I met the sales rep on site and will be having them install a water meter later this year when tenants have moved out. Quick response!

    Business owner information

    Photo of Jacob P.

    Jacob P.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Jacob P.

    Jacob P.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Jacob P.

    Jacob P.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - HI Grade Plumbing

    Review Highlights - HI Grade Plumbing

    Jacob fixed our leak and replaced our shower fixtures and they all look like we just bought our 27 year old home!

    Mentioned in 6 reviews

    Read more highlights

    First Class Plumbing

    First Class Plumbing

    4.9
    (53 reviews)

    Last night the pipe under my kitchen faucet burst and water started gushing out at a phenomenal…read morerate. I couldn't even figure out how to stop the water from coming out and within minutes water was pouring down the stairs and leaking into the floors below the kitchen. After calling everyone I could think of, including the board of water supply, with no one providing any help, I typed in "plumbers" into Yelp and started cold calling down the list. First Class Plumbing was the third company listed but the first one that seemed to care. I was warned that I was calling after hours so I'd have an emergency fee if I wanted service now... I joked "fine - this is an emergency" and was told I'd get a call back as soon as they could get ahold of one of their plumbers. I went back to trying to heave buckets of water into a nearby sink and received a call back 15 minutes later. The plumber was so calm, and after hearing that I was still dealing with gushing water, explained to me how to stop the water flow. He asked me to send him pictures of the burst pipe and the faucet and got off the phone to price everything out including replacing the pipes and faucet. After doing all that work he told me what the cost would be and then said it was no worries if given the price I didn't want to continue on - or at least wait until it wasn't an emergency (an extra $150 charge). I said I definitely wanted the service and he came right out and fixed the burst pipe. I would already have been raving about this place for their competent service if it had been a normal scheduled appointment. But the fact that this company and the plumber were there for me when no one else was, and went above and beyond walk me through how to stop the problems and extremely quickly look into part costs for me before I ever even agreed to the service has made me a loyal customer forever!

    I reached out to several plumbing companies for quotes, and First Class Plumbing was priced right…read morefrom the start. I spoke with Ana and explained my plumbing issue, then emailed her a photo of the problem area. She quickly identified that it involved replacing my PRV, isolation valve, and irrigation valve. They provided a clear quote over the phone, scheduled the appointment within a few days, and completed the job seamlessly. Whitley arrived on time, was professional, courteous, and a pleasure to talk to. It was fun chatting football with him -- he comes from an impressive football family! His dad, Vili, was the University of Hawai'i football team's official Warrior mascot during the Colt Brennan era. Highly recommend this company for their fair pricing, excellent communication, and top-notch workmanship.

    JGR Plumbing

    JGR Plumbing

    5.0
    (46 reviews)

    JGR Plumbing did an excellent job capping off the water line on my existing water softener system,…read moreincluding sealing the drain and testing everything thoroughly for leaks. The work was done cleanly and correctly, which gave me immediate peace of mind. I'll admit I was a little nervous about the cost at first, but it was absolutely worth it for the quality of work and the reassurance that everything was handled properly. He was prompt, professional, and very organized throughout the entire process. I also appreciated that he took the time to spot-check my water heater and share helpful maintenance insight without any pressure. I've added JGR Plumbing to my go-to list and would highly recommend them to anyone looking for reliable, honest plumbing work.

    I initially reached out because I needed my unit's main water shut-off valve and my washer shut-off…read morevalve replaced. Replacing my water heater wasn't even part of the plan. But after Jaren took a careful look and walked me through what he was seeing, I decided to move forward with it--and I'm genuinely glad I did. What stood out right away was how professional, thorough, and patient Jaren was from start to finish. Like many of the Yelp reviews say, he doesn't rush, he doesn't cut corners, and he doesn't talk down to you. He took the time to answer my questions in a way I could fully understand--even as someone who knows almost nothing about plumbing. That kind of clear communication matters, because it turns a stressful situation into something manageable. And here's the part that really earned my respect: he didn't oversell. When it came to the water heater, he didn't just point to the age and say, "Replace it." He explained why it mattered, what could happen if I waited, and how upgrading certain older plastic/PVC materials to brass could save me money and headaches down the line. It wasn't pressure--it was education. It felt honest, practical, and grounded in what was best for my home. He was also incredibly flexible. On the same day he worked in my unit, the building complex was dealing with additional plumbing repairs by another company, and it created delays and coordination challenges. Still, he stayed calm and professional. He was at my place from about 8:00 AM to 6:30 PM, and while I felt bad that it was such a long day, it reassured me even more--because it was clear he wasn't rushing. He was making sure it was done right. The results speak for themselves. His work is clean, organized, and flawless, and the difference is obvious when I compare my updated plumbing setup to other units I looked at before he worked on mine. His attention to detail is on another level. I also want to give a big shout-out to Arley for her help when I first reached out to JGR Plumbing. She kept me updated, provided clear estimates, and communicated Jaren's arrival time for the initial unit check. That kind of responsiveness makes a big difference when you're trying to coordinate repairs. Finally, I have to mention the pricing: for the amount of work completed and the level of quality and professionalism Jaren delivered, the cost was very reasonable and fairly priced for this type of work. If you want a plumber who shows up with skill, integrity, and pride in their work--someone who treats your home the way they'd want theirs treated--I strongly recommend JGR Plumbing.

    HI Grade Plumbing - plumbing - Updated July 2026

    Loading...
    Loading...
    Loading...