Touhy repairs came to our rescue when we needed a door replaced hours before the appraiser of our…read morehome came by. I can't say enough how happy I am with Shannon's services. He was able to fit us into his schedule, get the job done and do it well, all while easily explaining the process and cost of the repair. He made the entire repair very easy on us and did a great job. I will definitely use Shannon again for future repairs.

I am in a 100+ year-old Chicago bungalow, the gutters needed work. Shannon came out, gave an…read morehonest, clear estimate for cleaning, repair and adding downspouts in a couple places. He described the issues and the proposed solutions clearly, and completed the work on time as planned. Also, given the 'much unfinished business' nature of living in an older house, Shannon noticed a couple of needed fixes around the garden and did those as well. Highly recommended.

I have zero experience with this company. I left them a crappy review initially, mistaking them for…read moreUS Home Restorations Inc. out of Glendale Heights those guys suck! My bad. U.S. Home restoration was contracted to do some work on our home. The work at the time was subcontracted from them, to some guys who seemed really unprepared and unprofessional. They took weeks between tearing the siding off our house and putting the new sidding back on. They left nails and siding all over the yard which I had to clean up myself. They were also supposed to replace two skylights. Instead of replacing them, they took advantage of me being out of town, and my mother law being alone at the house to do half the job. Saying they don't do skylights, and replacing only the flashing and the dome over the skylight. Even though had accepted the job and the check. Since the work has been done I found nails everywhere including places I am not even sure how they got to, three different pieces of siding have just come off. Which never happened in the 20years the old siding was on. Worst of all the skylight that had a slight leak before has now apparently been leaking into the wall to the point that a small flood of water came pouring out a lower area and there is mold in the wall. When my wife called the company to try and rectify the situation, they told her that the sales guy we dealt with didn't work for them anymore, and hadn't handled the warrantee paperwork properly in the first place. There was nothing they would be willing to do for us. I tried to call back and reason with the representative I was speaking to. He was rude and would not even discuss the possibility of helping us rectify the mistakes made. It rather quickly devolved into an argument which ended with him hanging up on me. Nobody from this company ever did there job properly or fealt the need to make any apology for doing a crappy job. Then as thing have gone wrong with the crappy work they have basically told us it is not there problem. Stay as far away from these people as possible. You will regret it otherwise.

This is a top notch crew. From Kevin, who has been on top of the project since we first met, to…read morethe crew that did the roof, to the crew that did the siding and the crew, who today are doing the gutters and downspouts-- professional from the time they pull up, to the time they clean up and pull out each evening... I couldn't ask for better service. They understand the stress levels the homeowners are under in dealing with the Insurance company adjusters and work with us to make sure all the i's are dotted and the t's are crossed. I rejected 15 other companies for a variety of reasons, before finding the best fit for our situation.

Castino did an amazing job repairing water damage on our plaster ceilings & walls. Alberto came…read moreout, explained the process, and let us know we would need to be out of the house during the repairs due to all the dust, fumes & the need to cover much of the furniture in the house to protect it. Alberto & his team were on time, they finished before the estimated date of completion, and the ceilings and walls looked brand new when they were done. They also painstakenly protected all our furniture and belongings, and put all the furniture back in place exactly where it had originally been prior to the project. They left our home spick-n-span and much improved.

Covid safe. Fantastic response and service. Had foundation crack and minor water carpet damage. In…read morethree days they cleaned up and removed carpet and underlayment, epoxy polymer injected into crack to seal it, drywall and paint. I'm now waiting for Empire carpet to finish.

Please do not use Nat-Cat Inc., / Restoration out of Schaumburg. The owner is Miguel Ramirez. We…read morehave had the most agonizing experience and now need to go through it all again because they did not restore our home, instead they damaged it and left work unfinished, abandon the job. Total scam artists, shotty work, unprofessional unskilled workers, invalid workers, constant deceit, misleading, acts of fraud, website is 100% misleading. Icing on the cake - insurance referred us to them so we thought we were in good hands. Just trying to save someone else the hardship.

So we have had a sewage backup in my home and unfortunately my homeowners told me they work with…read morethis company called national catastrophe. I said ok I looked at that review my insurance adjuster had issued and part of the check belonged to me. They had an addendum for the opening and closing of the concrete which I believe was $2300. John turner said I should hand him the check plus my deductible and if there was anything left when they were done I'd get my portion of the check back via check or cash (strike 1) All the floor got cleaned the paneling and drywall cut, I'm assuming the framing cleaned as well. Concrete poured, dumpster filled. Dehumidifier going. I received check from insurance company and told john turner I had to send it which I overnighted it to my mortgage company and he said and we gonna keep charging and keep going. Friday was the last day their crew was here, Saturday they poured concrete (paid $700 for outside concrete guy, (said concrete would be completely dry I. 24-36 hours) charged me $1000 for making a phone call) nobody came Monday Tuesday Wednesday Thursday Friday Saturday Monday then a lone woman came prolly to clean up dust from concrete work. Nobody told me nothing that nobody was coming out for over a week. Strike 2 and 3. This Job started end of October my house is flipped upside down inside out. Their crew I understand in and out they propped screen door open but for like 3 days while taking out trash left the prop on and unfortunately bent my rear screen door. I'm hoping they sell the door closer at Home Depot because it's completely bent. I told them if they are waiting for the check to complete the job then don't come back. I don't pay my auto mechanic before they do repairs. I don't pay carpet cleaners before they clean carpets. Why would I pay for a $19,000 job + after deductible when the demo isn't even completed. Hell they didn't even tear the carpet off the stairs. I'm sure I paid for the dumpster. I received check on Saturday deposited it cleared on Wednesday. John turner picked up check for the demo work they did (over $7000) picked up check and told my wife the dumpster was being picked up tomorrow. Is that his call? Or is it because he was fired for job abandonment without telling homeowners hey we're not coming back for over a week (not the week of thanksgiving probably 2nd week in November) Don't get me wrong they did a phenomenal job with the demo work. Just to much negatives to continue with this company. I got guys coming out to hang drywall at $16 a sheet. Flooring im gonna do as well as painting. Gonna have to order a new dumpster and pay for another 1 because NatCat thinks my adjuster is their liaison and my adjuster is gonna contact me. You'd think you open your home to this company and homeowners have your company here when homeowners aren't home but do not have the decency to say hey Mr---- or Mrs ----- we ain't gonna be here next week. I got nothing but crickets. Then once paid they call to pickup dumpster and yet leave garbage bags of clothes trashed still in basement.

Very disappointed. We had our roof and gutters replaced in 2022. A leak developed in January…read more2025. Someone came out and indicated that there was an area that was done incorrectly and that they would come out to fix the issue when it got warmer. We called in April to follow up, but no one returned our call. We continued to call, but where unable to leave a message because the voicemail box was full. In June, we were finally able to leave a message. Someone called and made an appointment to come out. No one showed up. We have left multiple messages, but have not been called back.

Originally a bit of a rocky start, but when they started? Oh my gosh. We have an older stucco home…read moreand wanted siding done. There were some issues with their original siding guys, but when he got his crew there? Very professional, answered all our questions, did a great job, cleaned up really great. We were very happy with the results.

Tom was great. Very responsive, friendly, and excellent pricing for gutter work. I had several…read moreestimates done on my gutter and found that many contractors have a high minimum price and my job was smaller, only on the garage and not the house. Tom had an excellent team take care of what we needed. Scheduling was fast and the work performed was high quality. I will definitely work with Tomkat Restoration again the next time I need something done on the house.

Since I've never had to replace a roof before, it was very reassuring having someone as…read moreknowledgeable as Tom, walk us through the process. Before the job, Tom came by to inspect the roof and even recommended changes to the ventilation to ensure it was as efficient as possible. On the day of the installation, the team and materials arrived on schedule. Tom also came by to ensure everything was going smoothly. Once the project was completed, it was thoroughly cleaned. We're very happy with the new roof shingles installed on our home by TomKat Restoration and highly recommend them!

Brian is a man of his word and does exceptional work. Came out gave an estimate that was…read morereasonable. Called the following week to set up a date and time as promised. Showed up 15 min before the proposed 8am time but patiently waited in his truck till 8. ( wow ! ) He and his partner knocked out the job in a timely fashion and even did a few extras w/out asking. How awesome. If you need any type of tuck point work done do not look any further and be sure to lock in w/ him. 10 stars id give if it was an option. One more thing ...Brian and his partner are very personable and really fun to talk with! Genuine great men! Thanks guys!

I thought he was good for a reasonable price but the mortar joints blew out the first cold day…read more Approximately 30% was on the ground with the remainder ready to fall out. His comments were moisture caused it or the flute or cap was bad except i didnt have any issues prior to this to include a roof and chimeny inspection. Then it was my liner. The interesting part was we had crazy storms and i had no signs of water, moisture or mold in the house or crawl space. He clearly didnt want to guarantee his work. If any of this were issues, he should have offered to fix but i got nothing but text messages. Oh,He didnt have the decency to call back. Stay clear of shady contractors that just take the money and run. Too many out there to deal with this crap. You get what you pay for!

We had a sprinkler break in the basement of our condo building last summer, and needed remediation…read morequickly. 2nd City came to me via recommendation - already a good sign. They contacted me promptly, sent a crew quickly. The crew explained their recommended approach in detail, and the schedulers followed up with me while the job was in process. We were kept in the loop the whole time. Easy and well-coordinated followup visits to check the progress of drying things out, and retrieve their equipment. Some minor snafus with post-project email communication- sounded like a system email problem- but it was resolved in time, and didn't impact the quality of the work. Strong recommend.

Representative was totally non-responsive. We had to hound them for weeks to take next steps. When…read morethey sent us the demo invoice it included visits to "monitor the drying equipment" that never happened. When we tried to move things forward with the company, the representative blatantly lied about previous conversations and requested next steps. We are now shifting to have other companies bid on this project, meanwhile our roof is leaking and we have no drywall and insulation in our living room.