My daughter took her Honda crv in to have it fixed they had it 2 weeks couldn't fix it but they put…read morea battery in it without telling her first then today their car wouldn't start I told her to take it to auto zone to have it checked and it was exactly what I thought they didn't tighten the battery cables to the terminals and didn't tighten the battery in the car are you kidding me and on top of that they had to take it to Honda to get the original problem fixed this shop it a damn joke and the old man is rude don't take anything to these incompetent people how sad James hufford thanks

This place is great have taken my cars there over last 2…read moreyears. They are very reasonable in price . The whole staff is very friendly and upfront about what cost are . Would recommend

I dropped my car off at the North Olmsted location, for an oil change; a free tire rotation and…read morealignment check. They never asked what level of oil change I preferred so I assumed they would do the cheaper one; but when i got there they charged me $90 for "the best" oil change without even asking. I guess next time I will make sure to let them know which one i can afford. Then they tell ya that ya really need break fluid changed and the coolant changed too. Almost had me at $300 today! Not happy.

I have painted rims. I had to take them to court to get my rims replaced after they dinged them up…read morerotating tires. They replaced them, but now they dinged one again fixing a flat. They are up-charging specialists. Especially with the wheel alignment scam. Also not recommended by local auto suppliers in-the-know. Proceed at your own risk!

I just purchased four brand new tires from Berea tire (Sam and staff) they were always very…read moreproficient very trustworthy I would recommend this tire shop to anybody!!!!!! I will always take my business to Sam!!!!!

Without going into detail we have had mixed experiences here. Our most recent experience was…read moremaddening. They fixed my daughter's oil leaking problem to the tune of $800. But when she drove the car home, there was outrageous and unsafe steering problems. Yes, it's a very old Camry with a lot of miles, and she had already decided this would be her final big investment prior to buying her next car. She's 25 now, and got it used while in college. When we brought it back up there, they were basically like, Oh, yeah she needs a steering alignment, as well as x, y and z. They never said a word, and she had been so relieved she would have a repaired car for her 40 minute work commute the next day. Nope. Just kept the car there for another couple days, while making arrangements again to get to work. Two days later, we pick up the car along with another bill for 5 or 6 hundred. Prior to this, we had good experiences, but I'm undecided whether I'll go back after they returned the car in that condition, knowing full well it was a big problem, instead of of giving her a call about it. They are fast, and have convenient hours.

They were amazingly responsive. They gave us multiple options to fix what needed fixing. They…read moredidn't push anything off on us. They explained the ins and outs of every option in detail. And they were fast. We were traveling from South Carolina to Ohio, had problems on the way there , and needed to return home. They explained what needed to be done for safety to get home safe. And then other things that we needed to address in the near future. But also gave us a really detailed list of things we needed to look at when we get home.

I needed a tire sensor replaced and one of my tires was making a weird bell like noise at low…read morespeeds. Made an appointment for 8am on a Sunday. Found out the cover cap for a barring had broken off and was just rolling around causing the bell noise. They replaced my sensor and I was on my way in a couple of hours. I got a couple of updates during the process but it wasn't overwhelming.

I bought my car used picked it up two days later the right front spring broke I called and talked…read moreto Rob in service they looked it over and replaced both front springs and shock towers for no charge. That's awesome customer service in my book also my salesman Mark was very helpful as well I highly recommend this business if your in need of a car or service

This family-owned business makes you feel like you and your vehicle are in trusted hands. From the…read moreminute I arrived, it felt like white-gloved service!!! I was greeted by name, and they knew my car (year and model). We reviewed what was being done, and I was offered a beverage. Every person on staff made eye contact and spoke or waved. When work commenced, I received a text, and when they were wrapping up, I was provided with an update and recommendations. Oil change, rotated tires, all resets completed, and follow-ups on things I inquired about in 90 minutes. If you're looking for either a mechanic or in the market for a car (because they also restore and sell excellent vehicles), this is the place for you!!! Let them know I sent you!

I am so impressed with my tire service that I received! Hazell, the assistant manager, was very…read moreknowledgeable & explained everything to me thoroughly. The staff that serviced my vehicle was kind and timely! Thank you for a great experience, I will be back!

Had to have all 4 tires broken down to have rim leaks sealed, one tire had come off the rim. I was…read moreable to walk in and they began the work immediately and it was done in a few hours. While it was there I added an oil change too and they got that done as well. Very professional and the pricing was fair.

If you need anything motorcycle wise this will be your place to go they have alot of helmets that…read morehave a pretty good variety to choose from to clothes and miscellaneous things you might need

A+ Exceeded my expectations on every level. The staff are welcoming and extremely knowledgeable…read more The store is packed with the latest gear, clothing and accessories. Helpful in every area. Ordering parts is easy and staff are friendly and assist you in every way possible. There is ample parking and easy to find off of the highway. Stop in and you will be AMAZED like I was with this Super Store! 5 STARS!!!

I just want to give a massive shoutout to store manager Josh. I came in with my Kia Forte having…read morepurchased a daylight/fog light and needed it replaced. Since I was in the area I figured I'd give them a shot having called other stores It turns out the bulb I had was the incorrect part, and Josh had an extra piece necessary which he offered to replace for free. This allowed me to return the original product and also not pay for labor. I offered Josh money in exchange for his kind act but he politely declined. This gives me a little bit of faith in the ones in corporate America these days. If I need anything done in the future I will highly and strongly consider returning.

This place is hands down the BEST! Josh and his team are incredibly knowledgeable, honest, and…read moregenuinely care about their customers. As a woman, I really appreciate having an auto shop I can trust--they take the time to explain everything, never try to upsell or price gouge, and are always upfront, even when it's not the news you want to hear. They do amazing work, try their best to fit you in on short notice, and truly have your back. If you're looking for a trustworthy shop with great people who know what they're doing, look no further. I can't recommend them enough!

Annie's Auto did a great job repairing our Subaru Impreza. Their prices were fair for the work…read moreneeded, they got me in literally the next day and were extremely professional! It's so hard to find good mechanics and we felt they were truly transparent and helpful!

They are always quick, fair and honest. They send you a detailed list of items they found to fix on…read moreyour car, giving you the chance to confirm or deny any services. You can pay online, they can leave your key hidden in your car so you can come back and get it when they are closed. This is convenient considering they are open 8AM-5PM and that matches most work schedules.