I talked to Bill this am and he got together the supplies we needed and put them at the front desk…read moreso my husband could pick them up. He was so nice and very effecient. Thank you for making this easier for us older people in our late 80's. Pat and Billy Tumlinson

Low experience associate - not well organized the offices section - inventory limited - no enough…read morechoices

Roy was awesome! He figured out the problem quickly and resolved the issue. He is very patient,…read morefriendly, and professional. He figured out the issue and had me up and running quickly. All techs that we have interacted with have been very helpful and knowledgeable.

As usual, I had a great experience at Impress computers. Was thinking of replacing my old desktop…read more(purchased at Impress years ago)and stopped by to see what they had. Talked to Bruce who was extremely helpful and not pushy at all. Fast forward, a couple of weeks later, I went in to ask about a printer. Again Bruce was very helpful and I purchased a Canon printer from Impress. Took it home and could not get the printer drivers to interface with old desktop. Went to what I believed to be Canon's website (yes, I typed in their site info) for help and somehow got a pop up of a help screen. I stated my problem and they asked for my phone number to better assist me. I hate to admit that I was scammed. I let them take control of my computer to see if they could correct the issue. When it failed for them, they offered to refund me. They wanted for me to go to my bank account to see if the refund had been posted. It was then, a light bulb came on in my head and I thought, I have been scammed. Fortunately, I had logged them out twice. I immediately went to bank and told my story, changed account password just in case. I don't keep account password info in my computer. I went straight to Impress computer with my old desktop and Bruce helped me again. I Bought another refurbished desktop and is having them move data from old to new after they have gone in and removed any viruses that may have been added by the scammers. One quick note. I know we do not like it when they tell us it will take a week or two to get our computers back to us, but we need to give them some slack. They are doing their best to do it right. A small business trying to accommodate a bunch of folks. All Impress folks that I have dealt with have been extremely friendly and accommodating to me. I didn't mean to write a novel.

Took in an Epson EcoTank all-in-one that had been flipped to the ground and the scanning bar was…read moreoff track. I had checked in advance with Nerds-to-Go and sent a photo of how far off the scanning bar was before I brought it in to confirm they could work on it. I understood that once they got into the machine it might be too expensive to repair and there were no guarantees. After taking it in and paying the $99.00 diagnostic fee, I got a call a couple of days later saying. It seems that they had done some more research and realized that given how far off the track the bar was, this was something they were not comfortable fixing and needed to go to an Epson-certified tech as it would require going into the motherboard of the machine. Although I realized that this might not work out from the get-go, from what I can tell, they did not even look inside. I am frustrated I paid $99.00 when they knew the machine, had a photo of the issue, and only did research after I brought it in. The people seem lovely and professional and I REALLY hope this was a one-off for the company and not the way they normally operate.

Tony and Whit at NerdsToGo took very good care of me and my laptop! I got fast and friendly…read moreservice. My laptop had been suffering from neglect as I've been spending more time with my desktop and iPad. So it started rebelling and functioning at half the speed of backwards. The guys at NerdsToGo waved their magic wand over it, and now it's like a brand new computer. The relationship with my laptop is rekindled! Thanks NerdsToGo!

I knew exactly what I wanted.... I was greeted upon entering and was guided to the department I…read moreneeded. A sales person helped me right away and helped me to decide on Which brand to go with based on my needs. He grabbed the product and rung me up and I was out the door. It was not crowded at all and I came at a great time. They were fully stocked for this Christmas Season. Happy with my purchase.

I left my wallet on the counter and wanted to talk to a manager right away. They said the manager…read moredon't take calls, I said I left my wallet they said I could make an appointment, this is ridiculous, unfortunately with this type of customer service and high prices they will be out of business soon.

Phones and laptops become a lifeline when your sons and daughters go off to college…read more We ran into a huge problem with a laptop a couple of weeks before school started. Quick Fix not only took care of the problem, they also took time to explain what went wrong, how they fixed it, and how to avoid it happening again. I only take my electronics here for diagnosis and repair.

Great guy very nice he fixed my ps5 hdmi port in only 30 minutes when everyone else said 2-3 days…read more Also the cheapest by far out of everyone within a 100 mile radius. 10 stars!

I'm a disabled veteran on a fixed income. My computer stopped working and I was sick dreading a…read more$200-$600 repair. The guy that runs the shop was kind and thoughtful. He asked for some extra time to make sure he could properly fix my computer. I agreed thinking his request Indicated my computer was seriously busted. The repair ended up costing $85. He identified the problem, sourced the parts to match the original specs while making it as cheap as possible and repaired my PC. I dropped off my PC on a Monday and it was ready Tuesday afternoon. Just clarifying that "extra time" didn't mean several days. The owner/operator is an honest man and I recommend Emax Computers to anyone in need of PC related services. Good prices, great service and integrity that you can't buy.

My desktop computer's hard drive crashed Thursday afternoon. Unfortunately this was a hard crash…read moreand the drive wasn't' recoverable no matter what I tried. A few years ago I had used EMAX Computer Repair on Fry Rd & Saums Rd so I called them again. By Friday afternoon they had a new hard drive installed and had all my files recovered. I was shocked at how reasonable they were too. I couldn't recommend this company more.

Sam was so helpful on the phone and said he could get to my phone when I arrived. Thinking I had a…read moreshattered screen, Sam pulled the protector off (which had been hurting my fingers since dropping it twice in 1 week) and showed me it was just the screen protector! Thank you for your honesty and help! I highly recommend you go see Sam!

They were very nice and kind and helped me out with my iPhone 13. Identified the issue and fixed it…read morewithin a hour. I appreciate their help and kindness and will go back if I have an issue in the future.