I discovered this location when I needed an urgent care (they have one attached), and dang is it…read morethe best decision I've ever made. For context, I'm a medical school professor and very comfortable in a medical setting and know what is and is not acceptable behavior. The PA I saw, Maddie, was personable, very informative, and actually listened... I know that should be what you expect at every doctor's office, but with privatization of insurance that's not always what you get. Heck, she listened and cared more than my students who are REQUIRED to to pass (ha!). She was thorough, listened to all concerned addressed them properly and provided all necessary important information including referrals and follow-ups. She was also incredibly smart and knowledgeable about a lot of topics, and you can tell because she doesn't throw a ton of big words at you to seem smart, it was demonstrated in her ability to describe things at a level that people without medical experience could understand. HIGHLY recommend. The medical assistant, Keniesha, who came in to draw blood and run an EKG was polite, knowledgeable and professional while making me feel at ease during understandably uncomfortable tests. Office staff is friendly, polite, helpful, and great at getting you all set up and going. I was taken back on time for my appointment, no unnecessary waiting (although it's totally understandable when it happens) and a very proficient & excellent overall experience

I went to Primary Care Indy on Friday, Nov. 13, 2020 before it opened, for a Covid-19 antigen…read morescreening test. There was a line formed and the clinic did not open until 8:00 a.m. Allyson was at the front door in the cold, allowing patients to sign up for their clinic visit. Allyson called me by phone, as I waited in my warm car, when it was time for my appointment. You are required to wash your hands before coming into the waiting area; and, of course wear a mask which must cover your mouth AND your nose. Conrad was the associate who administered my Covid-19 test. Conrad explained the procedure (he also took my temperature and pulse oximetry measurements) and performed my nasal Covid-19 test. Conrad was professional, reassuring and kind as was Allyson. The pandemic has been horrible but these two associates made this process easy and stress free. I thank them for their hard work and dedication for risking their lives to assist the public.

Horrible care and experience! Had a appointment and still had to wait 2 1/2 hrs!! No doctor on duty…read morea useless nurse practitioner was the so call personal on duty seeing patients. They would take one patient back per hour!! If they don't have the staff or they don't care about the patients than they need to close there doors. The lady at the desk is rude and lied to your face how many people are ahead of you! St. Vincent's should be ashamed of your self for this poor quality of care!!

I might be bias since I do work here in the evenings and weekends, but from the feedback we get…read morefrom patients, this place is a great place to go if you can't get in to see your primary care doctor right away. The immediate care doctors, nurses, and MAs are very knowledgeable and always give great patient education. If you're lucky I'll be one of the gals taking care of you. You do not need an appointment for the Immediate care, but here are some tips: * Immediate care does not mean ER or URGENT. If you bleeding to death, have chest pains, spiking a fever over 103 or have something life threatening, GO TO THE ER. * The immediate care does not do followup maintenance for things like hypertension, diabetes, or any type of conditions that need to be monitored. But lucky for you, this location has a wonderful family practice/internal med and pediatric primary care doctors. So if you are sick or have conditions we can take care of, stop on by! I promise I am the best throat swabber and I give painless shots! :P

the little clinic has, in the past, been great. however, the PA who was there the day I got my flu…read moreand Covid shot, looked sick or drunk. his hair was greasy and he kept touching his nose with his gloved hands. I had to ask him to change his gloves after seeing him do that 4 times. further, someone really sick was in the room before me and they didn't clean it. I get that sick people will be coming in but these employees are careless. I feel sick today, and I've never had reactions to either shot. he couldn't even put the bandaid on the wound! he said he couldn't see it. on top of that he gave me a shot without telling me what he was doing....it seems common courtesy to tell someone first. I won't go back there. I had asked before how the employees liked working there, and every time they said it was horrible...so I'm guessing they can't keep reliable staff. it's a great concept, but the guy wasn't even wearing a mask! SMH

Awesome experience getting my vaccine today!! Everything was quick and so easy, starting from…read moremaking an appointment online (quick, easy and no login required) then the ease of the location. The lady working check in was the most friendly person, so wonderful and made check-in easy and delightful. Everyone was so friendly and it was about the greatest experience I could have asked for for a vaccine!

Minute Clinic NP spent less than 5 minutes with my son. Declared that his 1 sided sudden ear pain…read morewas allergies. Less than 24 hrs later he has puss draining from his ear and a severe ear canal infection. I felt she was dismissive and didn't really pay attention to what we were saying. It was a complete waste of money and made something worse that could have been treated.

For heart health awareness during the month of February, CVS's Minute Clinic is providing free…read moreheart health screening only on Thursdays. Some locations will allow you to preregister online with the reason for your visit as "Wellness, Screening Monitoring" for a code. However, you will also need to provide a voucher from their website near the bottom under "heart health." Once you are at the clinic for your appt., you enter their code during sign-in and provide the nurse practitioner your voucher. Like all doctor appointments, arrive about 15 minutes early to go through the registration process (there at the kiosk). Here is a link to learn more about the event: https://www.cvs.com/minuteclinic/resources/blood-pressure?WT.ac=MC-Home-Center1-Link4-HeartHealth If you are not a computer geek, you can call into their 1-800 number to preregister. The exam is like a physical but includes blood work of blood pressure, cholesterol, glucose, etc. So be sure to fast about 12 hrs. to get your best results. My nurse practitioner was excellent. I was not expecting her to measure my waist circumference. Thankfully, I am not considered too big in that area. It is so important to know your numbers. Eat healthy and exercise or be actively moving are key to improving your numbers and preventing the need for a lifetime of medicine. So next Thursday Feb. 28, 2019 is your last chance this year to go for this offer.

PA was incredible, very thorough and knowledgeable medical care and took the time to read through…read moremy record. I came in a little late but I didn't feel rushed at all, kind staff.

I know healthcare facilities rarely get good reviews but this location is an exception! We walked…read morein and got in right away. The staff were so kind and thoughtful, and the doctor was so great! She answered every question we had and didn't rush us out of there. They also followed up via phone a few days later to make sure we were okay. Highly recommend!

this is a big scam from CVS, they will have a nurse give you the vaccine in place of the…read morepharmacist, and charge $300 for that service more than a real doctor visit. they will not disclose this to you in advance and you are liable for the charges per the fine print since insurance does not approve this un-necessary service. big scam and lousy service. CVS is a big con artist AVOID AT ALL COST

My appointment started on time and only took a couple of minutes. The nurse was friendly and made…read moresure I was aware of options to get the cheaper version of the prescribed treatment. Waiting for the prescription to be filled took longer than the appointment itself. Overall impressive experience than can compete with telehealth depending on where you are and if you're going to need to go to a pharmacy anyway.

My baby boy was running a fever and I looked up places that take 10 month olds and luckily this…read morefacility did! When I walked in, they were very nice and accommodating. I checked him in on a tablet (which kinda freaked me out with all the germs not gonna lie) but it was super convenient and quick. We waited for about 15 minutes maybe 20 and they called us back! We got to see Dr. Vanatta I think that's how you spell it and she was a pediatrician. I really loved how great of a job she did with my bubba and how nice she was! She was very knowledgeable about what was going on with him and I left out feeling much better. The waiting room was really nice and accommodating for babies and children as they have toys and sensory activities out. Although it was kinda far as we live in the downtown area we will be back. Pros Nice facility Knowledgeable Helpful Toys in waiting room Cons Na

I do not think I could have had a worse experience at an immediate care center in my life. From…read morechecking in where 3 people were behind the counter and 1 person it the huge waiting room, it took all three people to finally get me checked in with my ID and insurance card. After I sat down I got the txt to check in and had to dig my phone out and take a picture front and back of the ins. card and ID, after 2 people at the checkin desk had already entered all of the info. (appalling). Another 15 minutes before being called back, then 2 different people had to come in and get my entire rundown, which was such a minor problem that I was there for. Absolutely so unprofessional, did not have confidence in the people that saw me. They were not Dr.s, PA's that I was very skeptical about. I will never step foot back in that place! I basically told them what I needed, from past experience, as they did not want to give me what I knew would help. The only positive I can say is that they Called in the script that I needed. Uf you have the option, go elsewhere!!!!!!!!

Had a friend that needed to be here for surgery. First, it's easy to find this place. Parking was…read morenice, and easy to maneuver. Entering the building, there are plenty of handicap accessible doors. We were greeted by the staff immediately. My friend was called to get paperwork done. Ms. Sharon was so beautiful, and patient. Such a beautiful spirited woman. I feel thankful to have had her. Ms Sharon was so informative, and let me know there was a coffee/tea station close by. Check in only took 10 minutes! They text your phone for family updates, talk about "High tech!" The best part is that, Indianapolis is way more advanced than Las Vegas, in my opinion! Definitely MORE FRIENDLIER! I had the total pleasure to have a "LONG" conversation worh a beautiful older lady, waiting on her loved one. She is 85 years old, and she told me that at least 3 times. Bless her soul. Keep up the amazing work, Community North! Thank you, Dr. Philip Sailer, Ortho, and Spine surgeon, and your beautiful staff!!!! They use the latest medical technology and surgical techniques to provide better outcomes. 5 star rated!!Final shout out to Nikki, and Susan, and the other RN's

Indiana Surgery Center is part of the Community Hospital North. It is in the same general location…read moreexcept in a separate building. It has its own parking lot. It has its own cafe, but if you want to eat warm food. You will need to walk over to Community Hospital North to their cafteria. My big brother had been seeing Dr Jon Janson, who is a general surgeon for about 6 months now. We finally decided to do surgery to remove a large mass. This is in addition to removal of his spleen. This was a nerve wrecking and daunting experience . As someone working in the number one trauma center in California. I researched and consulted with two hospitals and several specialists before allowing my brother to complete this surgery. As the over protective sister, I came from California to ensure the surgery and recovering was done to my satisfaction. We are so lucky to have met Dr Janson. He was extremely capable, compassionate, skillful, professional and is a great communicator. He not ony made me comfortable in allowing him to cut my brother, but he was empathic toward my ever long list of questions. He was confident in his skills and it made us all more comfortable. The surgery was done on the first floor. You will check in at the front desk. They will provide a pager,which the famiy member will keep. The pager will allow hospital staff to reach you. It will remain with you until the surgery is over. Once the surgery is done, you are paged again. They will put you in a room, which Dr Janson, took time to explain surgery procedure and outcome. He also provided pictures of the mass he removed. He also educated me about my brother's recovery needs. Later on, my brother was moved to the second floor to be observed overnight. The nursing staff were extremely caring, helpful and sweet toward myself and my brother. I really appreciated the exceptional care my brother received from the surgery center. Special shout out to nursing staff: Michelle, Lisa, Alison and Nancy Dr Janson not only checked on my brother about 2-3 hours after the surgerey. He came early the next morning to check his wounds again. He provided their 24/hour line to call upon discharge. Talk about awesome customer service. I did actually called few days later with some questions, ex : my brother symptons, pain and fever. I was lucky enough to received a call back from Dr Vincent Delumpa. He was more than professional and reassuring. He was also the other awesome surgeon in the operating room for my brother. I just want to take the time to thank everyone at the Surgery center for a job well done. Thank you for keeping my brother safe and well taken care of. I highly recommend this group of extraordinary staff for your surgerical needs!