I had to return a pair of running shoes. however, I had them formsix weeks and had no receipt. the…read morestore manager helped me. he found my transation and we worked out an exchange. I could not ask for better support, and this from a discount store. i highly recommend this great price, huge stock and great support.

First time at this location, but they had what I needed for the Coachella weekend. The selection…read morewas pretty big and they had some deals. I feel the customer service was good too.

Don't come here ! Staff is very hostile at front and doesn't speak up. Asked for a DSG shoe drop I…read moresaw online and they made me feel like I was talking gibberish. I called before hand to confirm and made the trip, just to be told otherwise! They even denied talking to me on the phone when arriving. That's why this place is rated 2.5/5 stars. Don't expect much Now, let's wait for the excuse comment...

*Best Dick's in Town"…read more Dick's is a mega-corporate chain that's now the #1 sporting goods retailer in the U.S, with over 700 locations as of 2024. Dicks had an IPO back in 2002 and trades on the NYSE under the ticket symbol DKS. Their retail prices are standard. But also some very reasonable pricing and great discounts & sales too. I still miss Sport Chalet and Sports Authority that unfortunately filed for Bankruptcy back in 2016. I also prefer to shop local and support the Mom & Pop shops. But brick and mortar sporting goods stores have become dinosaurs...so I've grown to like Dick's. It's become one of my go-to's when I prefer to try something on or experience the product prior, opposed to online shopping. And Dick's has much better quality brands and inventory compared to Big 5. Been to this location a handful of times, and each time made a purchase. I've also ordered from their website once because the size of the item I wanted wasn't in stock. The layout here is decent but the store itself is always clean and pretty well-stocked. There's usually a fair amount of store team members wandering around either stocking or tidying the sleeves & racks. A few of the Team Members here are very helpful & kind and seem to care about customer service and experiences. Reason for knocking off a star? Some of the team members here, as well as the ones at the check-out register, appear as what I call "dialing-it-in and punching a time clock" because they act as tho they don't wanna be here...and are too cool for the room. I wonder if this stems from management here...or they haven't a clue and my reason for pointing this out. Because some of Dick's Team Members need to be better Team Players or go take a seat on the bench.

Great store. The owner Mark was cool. Knows a lot about guns! Seems like a community staple…read more Go check it out.

I went to this location with the intention to buy a firearm women with black hair, long pink nails…read moreand has tattoos attended me. Her customer service energy was awful I would ask her question she would respond with just one word her nails were to long to even un clip the safety button and I asked her does she need my passport ID or California ID and she responded where in California we need California ID with such an awful tone small things like that made me go elsewhere please manager or store owner fix her before yall loose more potential clients like myself

*Big Fan of Fanzz*…read more I'm always drawn to stores like this. I even worked at a place like this, called The Complete Athlete, for a summer job when I was in high school. I was immediately warmly greeted by Alex, and his big wide genuine smile. Very charismatic and friendly young man. We struck up a nice convo about sports and life, and I found out that Alex is a QB and playing football for College of the Desert. Looking forward to seeing him in action this coming season. Fanzz has something for everyone. Jerseys, jackets, t-shirts galore & more from most major professional & college sports teams. Their prices are competitive for sports apparel and gadgets. Whether you're a sports enthusiast like me or a band-wagon fan looking for a great gift...you can't go wrong with Fanzz. {{{Big~High~5}}} Huge Fan Game Over

Fannz is also owned by Lids. This company is one of largest sports apparel stores in western United…read moreStates. They have licensed professional and college sports team apparel. They also sew on customized hats. This is a beautiful store. Very bright and cheerful. The items on display are neatly done. Plenty of tee shirts, jerseys, and hats of your favorite team. Great staff members. You will love this store.

Came here because they said they curve hats here ..don't come if you want your hat curved all they…read moredid was bend the rim of hat over a cup I could've done that myself if I knew they were going to do that and could've saved 7$ and my time I even asked if they steam it they lied to me Very disappointed Save your money and time

A great place to buy your next hat. I wear a hat every day in the sunny weather for protection…read more This store has them all. All your favorite teams included. No matter your sport, they are sure to carry it, or they can get it for you..you will love this place.

Great boutique! Very fashion forward. The girls are so friendly…read more They have a nice little area where you can sit down while you shop have a little cold water just a very friendly atmosphere. EVERY TIME I SHOP IN PALM SPRINGS IT'S LIKE COMING HOME WHEN I GET TO THE FASHION FIX. BARB,Sun Lakes CC

Take note that when purchasing shoes from a WSS location if the shoes are defective/ or have a…read moremanufacture defect the store will not honor an even exchange nor return. After speaking with Alex from WSS customer service team he confirmed that if the shoes are defective the customer will be told to 1. contact customer service who then will determine if it is a defect and then 2. communicate back to the store to honor an even exchange. 3. After waiting for who knows how long you will be told to return to the store for the exchange. That is horrible customer service ! So if you're ok with throwing away your money by all means make your shoe purchases at the WSS locations. Do not take your frustration on the employees of these locations they have nothing to do with this policy, they just help reinforce it. Take your business to a shoe store who is more customer oriented, and won't make you feel robbed after your purchase.

Happy to have stumbled into this cool store which has all things tennis, padel, pickleball & much…read moremore. The staff are hella friendly & helpful.

Great service & some awesome shoes on sale - running, tennis & pickleball. They also have a great…read moreselection of tennis & pickleball rackets & balls. Sports apparel selection isn't a good but some great deals.

The store is clean and it is very well organized. They have a good selection of everything, shoes,…read morebags, accessories and toys. The prices are very reasonable. The staff are very nice and helpful. We always stop by to check for new styles and random sales. The clearance sections have many good styles too. You have to spend times to look around and to try on :)

Everyone here is friendly and helpful (when needed). The selection is always good as are the…read moreprices. Yesterday I actually found 2 pairs of name brand sandals on the clearance rack. Bonus. I do wish they carried a higher end selection of boots, but there are other stores for that.