After checking with other repair shops, I found Autoplex. I knew the problem was a bad alternator…read more Other shops wanted to charge me a diagnosis fee for something I already knew. Took to Autoplex and was given an estimate. Took my car in one day and it was completed the next. The final cost was exactly what the estimate was. Just wish there wasn't a fee for using a credit card but that's disclosed up front. For my experience, I would recommend.

I brought my work vehicle in May 14, 2024. I called several times to check on the progress and was…read moretold they were working on it but couldn't tell me what they found yet. At 4:30pm I called again and Brandi said they didn't have anything to tell me and it wouldn't be finished. At 7:00pm we were driving by their shop and my vehicle was still parked in the same place I had parked it before they opened that morning. We stopped so I could check that it was secure, since it has several thousand dollars worth in tools and supplies inside. I found the door was not locked and upon checking, I could see it had not been in the shop at all, although I had been led to believe work was in progress. I got in and drove it to my secure location. This "am" I called and Brandi was not aware my vehicle was no longer on their premises as Brandi said, "I didn't realize," then she was at a loss for words. I told her I would come by to get my key later, but I would not be back for service again. Billy Wade

Candace will take excellent care of you. She went the extra mile to get me into a rental so I could…read morecontinue my journey to see family in Tennessee. I had been involved in an accident in Ruston stopping to get gas. My vehicle was totaled leaving me stranded but Candace worked with me and was so personable. I'll always be grateful to her.

Absolutely, here's a more professional, respectful, and impactful version of your review that…read moremaintains the facts and your experience while making it clear and strong: Review: I have purchased four vehicles from this dealership over the past five years, and up until recently, my experiences had been positive--especially working with Raymond Benton and the general manager, Joel. However, my most recent visits have been deeply disappointing due to interactions with two employees, Julie and Komona. Over the past three weeks, I visited the dealership twice and encountered significant difficulties dealing with Julie and Komona. Despite my strong credit history and proven track record as a customer, I was misinformed and treated unfairly. Julie incorrectly told me that my FICO score was significantly lower than it actually is--something I know firsthand, as I have been working diligently for two years to improve it. She also stated that I would need a cosigner, which turned out to be false. Frustrated, I decided to take my business elsewhere and went to another location of the same brand. Within an hour and a half, I was approved for the exact same vehicle--without a cosigner and with a better interest rate. That vehicle is now being allocated to me, and I'll be picking it up in the next 10 days. What disappoints me most is that I've been a loyal customer, and I've even helped this dealership with sponsorship opportunities in the past. I expected honesty, transparency, and a level of respect that simply wasn't given during my last two visits. Unfortunately, this experience has made it clear that I will not be returning to this location, nor will I refer others here as I have in the past. I'll be sending them to the Eldorado location instead, where I was treated fairly and professionally. To be clear, I still highly recommend working with Raymond Benton--he's an exceptional salesman--and Joel, the general manager, has always been great. Unfortunately, neither of them was available when I visited, and the experience I had in their absence was unacceptable. I hope this feedback leads to improvements in how customers are treated. Every customer deserves to be treated with honesty and respect, especially loyal ones. Eldorado Karl Malone Toyota will forever have my business. MNH

By far the best experience we've ever had buying a car. Would highly recommend JT and especially…read moreDarren! We were in and out in less than 2 hours! Unreal! And Darren had the vehicles we were interested in pulled up and ready before we got there! When the time comes around again, we won't hesitate with where to go!

I was told mechanic knew what was wrong before testing and didn't want job. So I assume they didn't…read moretest but charged me over $200 to tell me what was wrong!

Took our vehicle here to identify exactly what was going on when other places were unable to…read morediagnose the problem. ABC quickly found the problem and got our car is back on the road. I am very impressed with the mechanic's ability, fair pricing, and service. Highly recommend this business.

I waited almost 2 days before I got my car back. I drove it back home and it started smoking. I…read morefound out that there was no Oil in my car. Also had a new Noise. My front end was popping whenever I made a right turn. I took it back to them and they did NOTHING. They told me to take it to ANOTHER SHOP

You cannot go wrong doing any kind of service with DSD. Daniel is an honest, trustworthy, and…read moremeticulous guy who does nothing but the best for his customers. He has worked on several of my trucks over the years and there is no one else I trust with my vehicles!

Avoid Jim Taylor Chevrolet in Rayville, LA. I deeply feel sorry for the community of Rayville for…read morethe manipulative frauds at their Chevrolet dealership, as I didn't know either until having to take it to another Chevrolet dealership. I would seriously consider investigating any work done at their dealership. Completely PATHETIC. I had my car towed to Jim Taylor Chevrolet in Rayville after it broke down while we were traveling. We made it clear the vehicle had a new transmission recently installed by our hometown Chevy dealership as we were in shock that it was broken down. This was communicated the day we broke down and the FIRST Monday that the service department was called. To continue our family trip, I ended up buying a Tahoe from them and left my broken-down vehicle with their service department. Obviously they were happy to get a sale and we were told their service department is really good at reaching out to other Chevrolet service departments-as they continued to ask the name of our dealership just in case they had any questions on the previous work. The service department at Jim Taylor Chevrolet misdiagnosed the issue twice. The first time we drove 3 hours to retrieve the vehicle, it broke down AGAIN just 30 miles down the road-leaving us stranded on the side of the interstate. The vehicle was towed back to Jim Taylor. After two 6-hour round trips, two failed service visits, and nearly $9,400 later, the car still wasn't fixed as we barely made it home the second time. I took it to my local dealership, where it was properly diagnosed and repaired for only $435. What makes this even worse is that our hometown Chevrolet dealership reached out to Jim Taylor multiple times, providing receipts and clear documentation of the new transmission and certified work already completed- not understanding why they missed/refused to acknowledge the diagnostic history report that every service department is to run that shows all previous work already been done at other Chevrolet dealerships. Our dealership was completely appalled on Jim Taylor's service team refusing to process the repairs under the GM warranty, and their own manager admitted they "don't make as much money on warranty work." Also, Jim Taylor Chevrolet service clerk stated to our hometown dealership that she didn't know to click on the diagnostic that stated transmission work previously done. I don't know if this is their game of playing ignorant or just completely desperate to rip people off. The fact that they lied and said we did not tell them and then ignoring the diagnostic report. We contacted the owner of the dealership directly-no response. Instead, we were met with employees who responded with lies and continued to dodge responsibility. Their behavior was not only unprofessional, but downright unethical. I deeply regret ever trusting them with my vehicle and let alone giving them my business by purchasing a vehicle from them. I deeply feel sorry for the community of Rayville for the manipulative frauds at their Chevrolet dealership, as I didn't either until having to take it to another Chevrolet dealership. I would seriously consider investigating any work done at their dealership.

Worst sales experience of my life. I was told my offer for a car which was done over the phone was…read moreaccepted. I asked the car salesperson to confirm because I would be traveling 2 hours to pick up the car and had to leave work early and pay for child care. She assured me yes. When I got there they first pulled out the wrong car for me which is the least of my concerns. Then they told me they were "really busy" and had numerous customers to attend to so I waited and waited. Finally she sat down with me to complete the sale and paperwork. At this point I saw the numbers were much higher than what we had agreed to over the phone both through text and verbal conversations. The manager came over and said he thought my offer of "X" plus trade in meant that I would give him my offer and the amount of my trade in! Why would I pay you for my own car that I'm trading in?! Obviously this was some ridiculous sales tactic and I left without a car and with a bill for gas there and a babysitting fee. Do not recommend!!!

I needed an antique vehicle moved from a storage facility in Ruston to where it could be picked up…read moreby a transport and contacted Brad at American Towing to see if he could handle that for me, no problem just call me when ready was his response. I called him on a Sunday afternoon and asked him if he might could do it then, once again no problem. He was there is less than 20 minutes with the correct equipment and handled the job with ease at a very reasonable price. I highly recommend American Towing!

Towed me twice and put on a spare tire once. Nice guys, very helpful.read more

The owner is a genuinely great person you can tell he actually cares about his customers and not…read morejust making a sale. What sets Automax apart from other used car lots is where their inventory comes from. Their vehicles are sourced directly from Billy Wood Honda and Billy Wood Ford over in Arkansas, meaning you're typically getting a 1-2 owner trade-in rather than some mystery car bought at an auction. That's a huge deal when it comes to knowing the history of what you're buying. On top of that, they only put vehicles on the lot that are in good mechanical condition. And if there happens to be any issue with a vehicle, they're more than happy to take care of it. Highly recommend checking them out before you go anywhere else!