2 stars because the concept could be good and my child loves cats…read more The scene - 2:25pm Monday, Santa Rosa Plaza, 4 employees, 4 customers (a family - mom, gma, 2 little girls). $35 for 1 adult and 2 kids for 30 min. Pros - there were a lot cats Cons - every cat was pretty much asleep. 4 employees pretty much ignored us the whole time except one girl who made the most minimal effort to help us. Since you can't pick up the cats, you need them to bring a cat to you, esp if they are sleeping. I asked and she said the cats were most active when they open a at 12pm. I am not a cat owner so only in hindsight does that make sense. But then why are they open 2 hours later after they are all tired out? Another girl came over after 20 min and said our time was almost up. We stayed 10 more minutes, on principle. I felt bad for the kiddos. They are very easy going so they seemed ok but I was annoyed at the whole experience. We'd been looking forward to it for a long time and had had a positive experience at the one in Palo Alto previously. Will not come back.

Truly the best cat cafe experience of my life! This is peak cat cafe with over a dozen friendly and…read moreplayful cuties running around, playing with toys, and peacefully napping. They were so friendly with both people and other cats that they had no problem getting right into chasing rainbow-worm and feather-stick toys. There's a mesh pen off to the side for cats that are still acclimating to the environment but even those cats accepted gentle pets without issue. The staff was very friendly and would allow me and my friend to hold cats that they knew were snuggle bugs (the staff picked up the cat and put it in our arms - picking up the cats on your own is against the rules!) Even though their food and litter were out in the open, there was no smell which is impressive given how many cats were sharing the space! The price was very reasonable for the quality of the experience and it's obvious these cats are looked after well. I would love to visit their other locations some time and consider adopting from here!

I warned people to not patronize this organization in an earlier review (in 2022). I posted a…read morewarning after concerning interactions with Soft Paws but Yelp just removed the image I had attached citing it violated their privacy rules. The image was from a public database that anyone can access and contains public information. I include the link to this PUBLIC database here. Just fill in "soft paws rescue" under organization and "CA" for state, and you will see that the nonprofit license is suspended. https://rct.doj.ca.gov/Verification/Web/Search.aspx?facility=Y Soft Paws wanted us to pay the entire adoption fee without having met the dog, and it wouldn't be refundable. I understand people don't show up to appointments, but charging the full amount is not only absurd, it shows the organization doesn't care if the dog and the adopter are not a good fit. IE the dogs welfare is not being prioritized.

Can't get a hold of.you.but I love my baby. He's such a love…read morebug.but I can't get a hold of someone to have him fixed.

You should never buy a puppy from a retailer. These puppies have their origins in puppy mills…read more(breed enthusiasts will never sell to a retailer) and will not have had the right care and attention a small puppy needs in order to flourish. There is no way of knowing their background or health. A recent study has shown that such puppies are more likely to be aggressive, and by purchasing them you are perpetuating the puppy mill system which causes great distress to animals. I rescued a "puppy" from Noah's B'Ark and had the worst experience. Aggressiveness signs showed up right away and we wanted to give the puppy back after trying for months! We left endless voicemails and we never got one call back! Don't be tempted to buy a puppy from outside a pet supermarket or any other kind of store! Reputable breeders do not provide puppies in this way, and no reputable dog breeder would ever have to sell puppies through pet shops.

They have a 2 week trial policy for their adoptions. If you spend time with a dog, like him/her,…read morefill out the application and somehow prove you're not going to sell the dog to some animal testing facility or dog fighting ring, you can take the dog home for 2 weeks and they'll hold your fee check. If, after the 2 weeks, it doesn't work out, you can hang your head low and bring the dog back. Worst case -- the dog wonders WTF happened but at least you got the dog out of a cage for 2 weeks. That way, if it doesn't work out, you don't panic and take him/her to a kill shelter where they'll kill him/her because they happen to be overcrowded that day. Seriously. I like that Noah's B'Ark rescues dogs from shelters. It sucks that they don't take dogs from Lake County because I know they're desperate for help, but Noah's does take dogs from other shelters in the area, and in general I think that's an absolutely HEROIC thing to do. Especially since there are so many dogs out there who DO get euthanized due to overpopulation in shelters. A lot of the dogs that come to Noah's are placed in foster homes and their foster parents work with them on behavior, potty training, overcoming anxiety, etc. I've talked with Rawna several times, as well as a few of the foster parents who were at Petsmart on the weekends. It really seems like these people love the animals and want them to be okay. That's another thing I love about this place. They bring some of the adoptable animals to Petsmart in Rohnert Park on Saturdays and Sundays from 12 to 4pm. It gives the animals exposure, and the reps from Noah's are always there to answer questions. I'd definitely recommend going there to meet the animals and fill out an application (or fill one out online before hand -- it's quicker!) if you're thinking of adopting a dog. They have puppies and purebreds if that's your thing! Yay!

Heather and her team take the best care of my Maltipoo, London. My pup was a rehome situation and…read moreher early life was challenging. She came to us scared to death at 4 months old. Heather made a plan to gently help London understand and get accustomed to the grooming process. Heather has helped me and my family understand London, her breed, her needs, and tips tricks and hacks that make caring for her at home a breeze. I love that The Bark Side is so on it that they give me London's groom schedule for the whole year so I never have to wonder when her next appointment is or have to keep up with booking it myself. Highly recommend.

I've been taking my dog's to Heather for many years. Up until now, she was professional and…read morefriendly. She made a scheduling error ( confirmed 10:30 apt. but was actually 8:30. ) She offered to get us in at 12:30 which was going to be difficult for my schedule. Upon me sharing my concerns, she basically responded saying if we didn't show up, we would still have to pay for the apt. I made changes to my schedule and took my dog in. Heather was so condescending when I dropped off and picked up my dog. I left thinking she must just not want my business anymore. As I've read other reviews in here, apparently I'm not the only customer that she is condescending to. And, if she is like that with customers, how is she treating your pet? I'm at peace with my decision to move on.

Any dog that gets to come live at the Big Dog Rescue has hit the jackpot. Although it's not a…read moreforever home, it is a gorgeous sanctuary for dogs to leave the streets and shelter for some decompression in Sonoma County. My dog Cherly was a homeless hound from Oklahoma who lived at the Big Dog Rescue for a year and a half of her life. Cheryl saved my girl and gave her a chance even though no one wanted her as she was one of their long term residents. This peaceful palace is a fully fenced sanctuary. Cheryl (the owner) and staff has put so much love and care into her passions. They dogs she's rehabilitated, the care they receive, they support they get. You have to be one lucky pup to be at the Big Dog. My dog loves coming back to the Big Dog for visits. She's super excited and happy. Cheryl wants to make sure her dogs are going to the home that is the perfect match. She will carefully screen as every rescue should do. I've read some of the 1 star reviews on here. And Cheryl is right, dogs are not ment to spend hours outside. What if it's hot? She is correct and has every right to be concerned where her dogs are placed. If you are not a good fit of she is not comfortable with your household, then I'm sure there is another match out there waiting for you to save them.

We have been thinking about adopting a dog for a long time. When we thought we were ready, we…read morelooked online and found a dog we liked. He was listed as available at Big Dog Rescue. I filled up the application and I received a one-liner response: "he is gone". I asked for a different dog and the answer was "gone too". I believe my application was a disaster, because I had no clue of what you are supposed to do with a dog and I wrote what I thought we would do. After researching the topic, I can see why they would not consider us for adoption with that application ;-) However, I wrote back asking to speak with them to understand why they did not spend more than a second to reply (I was looking for some suggestions on if we are ok to adopt or if we should not even bother). They never answered. I guess they are great with dogs but have a problem with humans.

High cost of living for the contributors. The local government tacitly approves of bums ruining the…read morepublic right of ways and private property by allowing them to operate with impunity. They defecate on private property, litter, use drugs and leave the used needles and then force the tax paying public to foot the bill for removal. Moved here roughly 7 years ago and can't wait to relocate and take my family business of 30+ years elsewhere to a community that appreciates and enforces quality of life laws.

Great city, love that I get to come here to visit family!read more

Spontaneous errands with friends turned into a fun stop at Village Pet Supplies!…read more Picked up some organic treats and fun toys for my picky Schnoodle and cats. They have a wide selection of innovative toys and unique treats with healthy options. Love supporting local shops with helpful and welcoming staff.

I've been doing business with Village Pets for over 20 years. They have great quality pets, great…read moreservice! Pictures of my bunnies as babies! A #1 pet shop!

Cute little store with a fun variety of animals, including live chickens, quails, and more. It's…read morealways enjoyable to walk around, browse, and see all the different animals and products they have available. We came here to buy soil for our bamboo plants and were impressed by the large selection of gardening supplies. The staff was very friendly and helpful, answering our questions and helping us find what we needed. The store is conveniently located across from Stark's Steak & Seafood, so whenever we're waiting for a table, we like to stop by and browse while passing the time. Overall, it's a charming store with great service, plenty of selection, and a unique atmosphere. Highly recommend checking it out!

We've been buying feed there for years. It's always been the highest quality with friendly service…read more We've also purchased pullers there and they've been swell additions to our coop. With a wide variety of backyard farm goods, we love just wandering the aisles.