My childhood elderly cat was wrongfully picked up at the same location his chip had attached to it,…read morethe number on it was outdated so we weren't contacted about it until we received a letter via mail at the 7 day mark when they initiate euthanasia. They claimed he had a "mass in his stomach" we were unaware of. When we asked if it was terminal, they said they didn't even test it to see what it was. We found out after he was already put down. My family is heartbroken and crying over this. That was our boy. He was out front of his home. He was put down in a pound; had none of his humans around him to comfort him. I cannot believe this happened. Looking into suing this place. Please do not go here unless you're trying to save the animals they have from facing the same fate. We'll miss you forever my Jack.

Great wonderful experience! Great staff! Wonderful resources of help to create a great relationship…read morewith your new family member! Thank you!!

Kim Johnson at Countryside Rescue was very helpful and informative. My husband and I are looking to…read moreadopt a puppy and she's been very communicative about the options we have and what the steps would be. Her manager Nancy Dami was also very kind to us when we were there looking at dogs. I highly recommend this adoption center if you want people who know what they're talking about.

Lucky to find them. A nice facility with great people. Very patient with me as i took forever to…read moremake a decision. thanks so much

This place is truly amazing. Saving so many dogs from Mexico and giving them a new life full love…read moreand compassion. They make sure each dog goes to best best family possible. The staff is amazing as well. They offer clinics with low prices for vaccines as well as neutering/spaying services. They actually care more about taking care of the dogs than making a buck like the human society. That place used to be affordable but now it's all about making a profit. I hope to volunteer at these place one day and be a part of such a great establishment.

We started the journey to adopting a dog as our last one passed a year ago. We wanted a smaller…read moredog and have heard very good things about Compassion Without Borders. We went to an adoption event with quite a few dogs available. After walking around and talking to the volunteers, who were all fantastic, we were drawn to a small white and beige dog. We wanted an adult dog, and we found out, the young pup was 6 years old. She was initially shy, but could tell she was very sweet. We picked her and she picked us. We adopted her, and Miss Rita is the sweetest dog we have ever had living with us. The entire adoption process and care they give the dogs were fantastic. You can tell they have compassion and love with all the dogs. I would highly recommend you take a look at them for adoption of these wonderful furry friends.

Freaking Amazing!!! Prompt ,compassionate,caring staff! AND super knowledgeable veterinarian!!! If…read moreI could give 10 stars I would .Lola is a happy fixed girl .

Plusses were... getting an appointment much sooner than expected. They actually called back after…read morefilling out the request form. Checking in my cat and picking him up was relatively simple aside from the wait time. I suggest showing up early to get ahead in line. A few things i noted was general treatment of myself and certain things i heard others asked regarding after care that i apparently did not need, but find myself needing as i get home. Like a sedative prescription for my high energy cat. Also, if you have a common looking cat, please make sure they are the correct cat upon pick up. If my assumption of what i walked into when picking him up is correct, they almost switched him with someone else's. Ease of appointment checking/drop off/pickup was tops, he seems to have been in good care while receiving treatment. Realizing some people have trouble speaking up and making sure everyone is receiving the same amount of care regardless of masculine of feminine appearance is my only critique. Sonoma county seems to have a problem with this, which is understandable since most of the men here are overbearing and surly.

Heather and her team take the best care of my Maltipoo, London. My pup was a rehome situation and…read moreher early life was challenging. She came to us scared to death at 4 months old. Heather made a plan to gently help London understand and get accustomed to the grooming process. Heather has helped me and my family understand London, her breed, her needs, and tips tricks and hacks that make caring for her at home a breeze. I love that The Bark Side is so on it that they give me London's groom schedule for the whole year so I never have to wonder when her next appointment is or have to keep up with booking it myself. Highly recommend.

I've been taking my dog's to Heather for many years. Up until now, she was professional and…read morefriendly. She made a scheduling error ( confirmed 10:30 apt. but was actually 8:30. ) She offered to get us in at 12:30 which was going to be difficult for my schedule. Upon me sharing my concerns, she basically responded saying if we didn't show up, we would still have to pay for the apt. I made changes to my schedule and took my dog in. Heather was so condescending when I dropped off and picked up my dog. I left thinking she must just not want my business anymore. As I've read other reviews in here, apparently I'm not the only customer that she is condescending to. And, if she is like that with customers, how is she treating your pet? I'm at peace with my decision to move on.

Lots of parking available for these thrift store that supports spay and neutering of cats…read more From the friendly welcome as you enter this clean and well organized shop has so much to offer. my time was limited but I will return when I have more time for shopping. Everything is sorted and the prices seem very fair. There is something for everyone and even a small selection for your pets. Your money is going to a very good cause.

Drove up on Saturday morning to donate some household items. Great non profit that supports spay…read moreand neuter of cats. Easy to find with plenty of parking. Donation area is a drive through on the side of the main building and was easy to navigate. We walked through the store once donation was complete. Store is clean and well organized, with lots of good quality items for sale. I'll definitely be donating here in the future.

2 stars because the concept could be good and my child loves cats…read more The scene - 2:25pm Monday, Santa Rosa Plaza, 4 employees, 4 customers (a family - mom, gma, 2 little girls). $35 for 1 adult and 2 kids for 30 min. Pros - there were a lot cats Cons - every cat was pretty much asleep. 4 employees pretty much ignored us the whole time except one girl who made the most minimal effort to help us. Since you can't pick up the cats, you need them to bring a cat to you, esp if they are sleeping. I asked and she said the cats were most active when they open a at 12pm. I am not a cat owner so only in hindsight does that make sense. But then why are they open 2 hours later after they are all tired out? Another girl came over after 20 min and said our time was almost up. We stayed 10 more minutes, on principle. I felt bad for the kiddos. They are very easy going so they seemed ok but I was annoyed at the whole experience. We'd been looking forward to it for a long time and had had a positive experience at the one in Palo Alto previously. Will not come back.

Truly the best cat cafe experience of my life! This is peak cat cafe with over a dozen friendly and…read moreplayful cuties running around, playing with toys, and peacefully napping. They were so friendly with both people and other cats that they had no problem getting right into chasing rainbow-worm and feather-stick toys. There's a mesh pen off to the side for cats that are still acclimating to the environment but even those cats accepted gentle pets without issue. The staff was very friendly and would allow me and my friend to hold cats that they knew were snuggle bugs (the staff picked up the cat and put it in our arms - picking up the cats on your own is against the rules!) Even though their food and litter were out in the open, there was no smell which is impressive given how many cats were sharing the space! The price was very reasonable for the quality of the experience and it's obvious these cats are looked after well. I would love to visit their other locations some time and consider adopting from here!