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    Western Farm Center

    4.6 (266 reviews)
    Closed 9:00 am - 6:00 pm

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    40 minutes

    Response rate

    100%

    Western Farm Center Photos

    Recommended Reviews - Western Farm Center

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    Pig Ear
    Jane L.

    Theodore's first visit to WFC. I usually stop to get his treats on my way home but this time he got to come. We were greeted by multiple team members outside and inside the store. This visit we grabbed Holistic Tails CBD treats. Since it was his first trip I let him pick out a toy or treat, only caveat was he has to be able to carry it. He was eyeing the knuckles but settled with a pig ear. He happily carried his ear to the register, and here John greeted us and checked us out. I've been coming here since I was a toddler, happy it's still around and thriving. Team members are always warm and welcoming. Store is well lit, clean and well stocked.

    Kyah

    While sitting in the middle of a smoked out Crowley Lake. Our daughter called and said Bentley wasn't eating the food that our son had bought from Costco. ( he has eaten it in the past but doesn't like it) Immediately panic set in, our fur babies our such huge part of our lives and we def don't like to hear their not eating. I remembered that I read that Western Farm delivered so I called them and explained to them our issue. Usually they want an order before noon for delivery that day & I was a little past that but she made it happen! The transaction was easy, friendly and in less than two hours Bentley was eating his delicious Orijen that he loves. An added bonus was a little box of sample treats for the doggos and me! Love me some Wallaby Licorice bites! Thank you Western Farm for putting this lab Mamas heart at ease! We continued fishing and Bentleys belly was full! It was a great day smoke and all!

    Plumette love this place.

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    22 days ago

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    Trevor F.

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    8 months ago

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    Photo of Dennis S.
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    11 months ago

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    Trevor F.

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    Photo of Tina S.
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    11 months ago

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    Trevor F.

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    2 years ago

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    Trevor F.

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    2 years ago

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    Trevor F.

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    8 months ago

    Friendly service They special order our alpaca feed with a simple phone call. Great selection in store too

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    Trevor F.

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    10 months ago

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    Trevor F.

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    3 years ago

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    Trevor F.

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    2 years ago

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    Trevor F.

    Helpful 2
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    2 years ago

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    Trevor F.

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    3 years ago

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    Trevor F.

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    7 months ago

    Great product selection and service. Been shopping here for years - highly recommend.

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    Trevor F.

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    1 year ago

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    Trevor F.

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    9 months ago

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    Trevor F.

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    9 months ago

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    Trevor F.

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    2 years ago

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    Trevor F.

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    11 months ago

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    Trevor F.

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    2 years ago

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    Trevor F.

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    1 year ago

    Better customer service. I had someone being a smartass towards me and I did not appreciate the way they were talking to me

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    2 years ago

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    Trevor F.

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    1 year ago

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    Trevor F.

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    1 year ago

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    Trevor F.

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    3 years ago

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    Trevor F.

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    5 years ago

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    Trevor F.

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    3 years ago

    Great outdoor stations for washing your dog that rolled in turkey poop. A very helpful staff

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    Trevor F.

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    2 years ago

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    Trevor F.

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    2 years ago

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    Trevor F.

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    2 years ago

    Excellent inventory and customer service!!! Knowledgeable employees that are friendly and upbeat.

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    Trevor F.

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    4 years ago

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    Trevor F.

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    4 years ago

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    Trevor F.

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    4 years ago

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    Trevor F.

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    Photo of Rob K.
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    2 years ago

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    Trevor F.

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    2 years ago

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    Trevor F.

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    2 years ago

    Feels like your neighborhood tractor supply! The selection is fantastic, there are numerous staff to help carry out heavy items as well.

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    Trevor F.

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    2 years ago

    This is the only place I will by my pet supplies, the owner is always sweet and welcoming to me.

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    Trevor F.

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    6 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    Page 1 of 7

    Ask the Community - Western Farm Center

    Do you offer self-service dog washes? What is the price?

    We do. They are $12 for 15 minutes. Come into the store to get a token and 2 towels. They are first come, first serve. We do close them 15minutes before we close for the night...could be earlier if there is a line forming.… Read more

    Do you sell gift cards?

    Hello Laura, Thanks for choosing us for all of you animals needs, we appreciate your business! We… Read more

    Hi, do you offer cat claw trim services?

    We do not. We sell the clippers for you to do it yourself, but grooming and nail trimming is not a service we provide. Thank you,… Read more

    Do you provide Rabies immunizations?

    Hi Noma, We do not. However we host a clinic (VIPPetCare) on Sundays from 9:30 to 11:30 that does.… Read more

    I'm looking for a hobby . Bird is my choice. " cacatail bird baby" do u have it?

    Don't get a bird as just a hobby. Birds require a lot of care, though most people ignore that. If you do get a bird, it is a huge commitment.

    View All 6 Questions

    Review Highlights - Western Farm Center

    Helpful, knowledgable staff who willingly answer all my questions and give advice on all my weird farm/ranch problems.

    Mentioned in 12 reviews

    Read more highlights

    PetSmart

    PetSmart

    2.5
    (103 reviews)

    This PetSmart is conveniently located in the same shopping strip as Marshall's, Sports Basement,…read moreand Target (and shares a parking lot with Trader Joes and many more shops...suburbia!). I'm surprised to read all the negative reviews. I only went in to buy a crate and a few supplies for my puppy (note: we did not use the grooming services). Found a crate (a puppy den), a gate, a collar/harness/lead, and training treats. The treats, toys, food, and other supplies were all well-stocked. The employee at check-out was pleasant. The gate didn't work for us, so I went back a few days later to return it, and that was quick and easy. I definitely like to support the smaller local pet shops, but this was the right stop for a crate. Thanks!

    It won't let me give 0 stars so I have to give 1. But, understand I'd give 0 or even negative if I…read morecould. Went to adopt a cat. Was told to wait a few days to review the applications and we were the only ones interested in the cat. Come back a few days later as instructed to check on the status of our application. Was told we were approved and the cat was ours. I told them I will go collect the money and come back to get her. When I came back to get here the same day as I said I was going to they had given her to someone else. Extremely unprofessional. No one accepted responsibility for the massive errors in the process of adoption. Instead we get told "just get another cat." As if it's like grabbing the gallon of milk behind the one we were reaching for. We fell in love with that cat. We wanted her specifically. A simple "just get another one" is absolutely horrible. Completely unprofessional and unsympathetic to the situation that was caused by them. What they did was the equivalent of giving away a newborn to the wrong family and telling them to just choose another one from the nursery. No, I want my child! Just horrible and callous. We fell in love with GiGi and we prepared to bring her into our lives and love her for years to come and now we are heartbroken and given a disingenuous apology and a snarky "get a different one."

    Petco

    Petco

    2.6
    (160 reviews)

    Santa Rosa PETCO on Santa Rosa Ave. is awful!!! Untrained staff. Poor customer service…read more A groomer mishandle my dog in front of me. (Caitlin) the manager was accusatory and rude and would not listen to what I witnessed. My pups had went to PETCO since they were pups for training, grooming and shopping for well over 10 years and one untrained groomer that was left alone on a busy day mishandled my dog . They changed a policy for allowing dog and owner to enter the small area before going to the groomer stations. The new groomer In training should have never been left alone with no supervision especially on a busy morning . She placed a choke lead on my dog when I requested for a non choke lead due to a sensitive trachea . My pup didn't take her pulling and choking him by the neck so he laid on the ground the groomer pinned my dog to the ground against the door while she yelled for help from her colleagues no one came to assist for a few minutes. It's was awful. I ask if I could enter the gate and help and the new groomer would not allow me to assist. I am totally disgusted in the way PETCO employees handled this. I am also less impressed with the Manager Caitlin and the manner in which she spoke to me and her lack of professionalism. I do not recommended PETCO grooming. Corporate needs to watch the video of how the groomer handled my dog. Corporate should also assign Caitlin to customer service classes .They have lost a good customer because an employee lied and a manager decided to not listen to the customer. I spend a few hundred dollars each month at PETCO .Definitely not anymore I will be going to Petsmart for pet products. PETCO has a 2 star rating at Santa Rosa Ave PETCO which is very low and well deserved. It's the customers who the Corporation should listen to.

    UPDATE: Since I made a big stink and submitted photos of neglect, I went back in today, 24hrs later…read moreto check on the baby dragons and animals and the problem was resolved (for now, for today). We are in the 21st Century and I was really hoping to see Petco do better. Today, I walked into the store for my first time in a few years only to see starving bearded dragons, reptiles with dirty fecal contaminated water, some animals with no water, bearded dragons on sand that causes impaction that will lead to death and dead betta fish. YOU GUYS....NEED....TO....GET...IT....TOGETHER. APPALLING !!!!!!! Part of me wanted to save a betta from the conditions but couldn't do it because I know it will only continue to support the mass factory breeding operations in horrific conditions and corporate greed. Regarding the bearded dragons, as a dragon owner myself, these guys need fresh veggies at all times. It was only 11am when I arrived and they had nothing. The dragons were on sand which causes impaction. Their habitat covered in fecal. I returned to the store a couple of hours later to see if they were fed. No, no they weren't. I then came back a couple of hours after that and they still were starving with empty dishes and fecal water into the late afternoon. Regarding the bettas, many were dead and please don't tell me they were sleeping. They were unresponsive. I told the associate one was missing an eye (see attached pic) and she said, "ohhhh....sometimes they get eye infections." Okay, this one's eye rotted out of its head. And you're openly admitting eye infections. Again, thats pure neglect. You guys really need to do better. Try harder. Be responsible for the animals in your care. You are doing the bare minimum and it shows. The public notices. We are in the year 2025 !

    Village Pets & Supplies

    Village Pets & Supplies

    3.5
    (52 reviews)

    Very friendly staff with a great selection of dog food, treats, and supplies. The staff have always…read moregreeted me warmly and helped with any questions I've had. They also are super nice with offering to order anything they might not carry in store. Their prices for my dog's food is currently cheaper than the official company's website, and they have a rewards program so I'll be regularly coming here until anything changes.

    I've been periodically shopping at Village Pets for about 3 years now and my experiences have been…read moremediocre. It's a tiny store jammed with stuff, so if there's anyone else in there, it's really hard to move around. Prices are relatively high compared to other pet stores, both brick-and-mortar as well as online. Inventory is unpredictable - they are often out of the dog food I use. They also have some weird rules, like you only get the case discount on canned food if you buy a case of all the same food. They tried to explain that the discount can't work if you buy different cans because they're different prices. Huh? 10% off the total price is 10% off the total price. The only reason I shop there sometimes is because they aren't far from my house. The last straw was tonight when I had just driven 2 hours back from a meeting in Sacramento and I was trying to get there to buy dog food before they closed at 6:30 (there were no other stores still open on my way home). It was 6:29 so I called to let them know I was literally 2 minutes away and to ask if I could run in and grab a bag of dog food. To their credit they did answer the phone, but they told me that they couldn't allow me to come in and buy the food. I was sitting at the stoplight right in front of the shopping center. While I understand that they want to go home, give me a break. They would have been there an extra 3 minutes. Customer service is clearly not their priority. I love to purchase from local businesses, but ones that are friendly, high quality and well-run. If you're looking for great local pet stores, I suggest The Feed Store in Sebastopol, Pet Food Express in Sonoma or Petaluma, or Western Farm in Santa Rosa. Not Village Pets!

    Western Farm Center - petstore - Updated July 2026

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