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    Western Farm Center

    4.6 (267 reviews)
    Closed 9:00 am - 6:00 pm

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    Reviews With Photos

    Pig Ear
    Jane L.

    Theodore's first visit to WFC. I usually stop to get his treats on my way home but this time he got to come. We were greeted by multiple team members outside and inside the store. This visit we grabbed Holistic Tails CBD treats. Since it was his first trip I let him pick out a toy or treat, only caveat was he has to be able to carry it. He was eyeing the knuckles but settled with a pig ear. He happily carried his ear to the register, and here John greeted us and checked us out. I've been coming here since I was a toddler, happy it's still around and thriving. Team members are always warm and welcoming. Store is well lit, clean and well stocked.

    Plumette love this place.
    Elizabeth S.

    A pets wonderland Our favorite Pet supply store. This locally owned Pet and Farm Center, known as the "Farm in the City" is one of the major pet and farm supply stores in the North Bay. It offers a diverse range of pet food selections, garden supplies, and so much more. We stock up on dog and cat food, pet toys, and treats. They always have what we need without the hassle of ordering. Staff and service: The staff is welcoming, knowledgeable, and go above and beyond to make sure you get what you need.

    Kyah

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    13 days ago

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    Trevor F.

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    2 months ago

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    Trevor F.

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    21 days ago

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    Trevor F.

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    9 months ago

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    Photo of Dennis S.
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    1 year ago

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    Trevor F.

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    1 year ago

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    Trevor F.

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    2 years ago

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    Trevor F.

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    2 years ago

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    Trevor F.

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    10 months ago

    Friendly service They special order our alpaca feed with a simple phone call. Great selection in store too

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    Trevor F.

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    4 years ago

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    Trevor F.

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    11 months ago

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    Trevor F.

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    3 years ago

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    Trevor F.

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    2 years ago

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    Trevor F.

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    3 years ago

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    Trevor F.

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    9 months ago

    Great product selection and service. Been shopping here for years - highly recommend.

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    Trevor F.

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    1 year ago

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    Trevor F.

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    10 months ago

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    11 months ago

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    2 years ago

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    1 year ago

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    2 years ago

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    Trevor F.

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    3 years ago

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    Trevor F.

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    1 year ago

    Better customer service. I had someone being a smartass towards me and I did not appreciate the way they were talking to me

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    1 year ago

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    5 years ago

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    Trevor F.

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    1 year ago

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    Trevor F.

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    3 years ago

    Great outdoor stations for washing your dog that rolled in turkey poop. A very helpful staff

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    Trevor F.

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    3 years ago

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    Trevor F.

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    2 years ago

    Excellent inventory and customer service!!! Knowledgeable employees that are friendly and upbeat.

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    Trevor F.

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    4 years ago

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    Trevor F.

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    4 years ago

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    Trevor F.

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    2 years ago

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    Trevor F.

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    4 years ago

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    Trevor F.

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    3 years ago

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    Trevor F.

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    3 years ago

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    Trevor F.

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    3 years ago

    Feels like your neighborhood tractor supply! The selection is fantastic, there are numerous staff to help carry out heavy items as well.

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    6 years ago

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    2 years ago

    This is the only place I will by my pet supplies, the owner is always sweet and welcoming to me.

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    Trevor F.

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    5 years ago

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    3 years ago

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    Page 1 of 7

    Ask the Community - Western Farm Center

    Do you offer self-service dog washes? What is the price?

    We do. They are $12 for 15 minutes. Come into the store to get a token and 2 towels. They are first come, first serve. We do close them 15minutes before we close for the night...could be earlier if there is a line forming.… 

    Do you sell gift cards?

    Hello Laura, Thanks for choosing us for all of you animals needs, we appreciate your business! We… 

    Hi, do you offer cat claw trim services?

    We do not. We sell the clippers for you to do it yourself, but grooming and nail trimming is not a service we provide. Thank you,… 

    Do you provide Rabies immunizations?

    Hi Noma, We do not. However we host a clinic (VIPPetCare) on Sundays from 9:30 to 11:30 that does.… 

    I'm looking for a hobby . Bird is my choice. " cacatail bird baby" do u have it?

    Don't get a bird as just a hobby. Birds require a lot of care, though most people ignore that. If you do get a bird, it is a huge commitment.

    View All 6 Questions

    Review Highlights - Western Farm Center

    Helpful, knowledgable staff who willingly answer all my questions and give advice on all my weird farm/ranch problems.

    Mentioned in 12 reviews

    Read more highlights

    Pet Club

    Pet Club

    3.7
    (138 reviews)

    I can't give pet club enough praise. The staff is always welcoming. They have rescued animals from…read morethe neighboring trailer park that has abandoned/stopped taking care of their animals. The staff is also knowledgeable concerning food etc. the few times I've had issues with my picky eaters at home, they have let me return the food and given me a refund. Rosie is the store cat, who is super sweet and sort of the mascot of the store, but she is not dog friendly, and the staff immediately warns you of it when trying to pet her, or have your animal come near her. I just keep my pups away from her and no issue there. I get it not all cats are dog friendly. The prices here are also fair. They don't overcharge which is nice in comparison to the big stores like Petco/pet smart. Also the cat grass is like $3.99 compared to Petco / pet smart where you're paying $10+. I feel this place is genuinely more affordable than the other big stores.

    I have been to other Pet Club locations before but today was my first time visiting the Santa Rosa…read morelocation. My experience was wonderful! When I walked in I was immediately greeted by a very kind/friendly employee. I inquired as to where could find pet water fountain filters. Not only did she know the exact aisle number, she knew what they had in stock off the top of her head without skipping a beat. While they were sold out of one of the filters I needed, I was very impressed by her knowledge and willingness to help. I met some of the sweet resident cats (Mama and Bruce) which was such a pleasure. The store was clean, well organized, and had great prices. I'll definitely be back to do more of my pet's shopping here instead of the usual big box stores I go to. Hard to find such great customer service these days.

    Petco

    Petco

    2.6
    (161 reviews)

    Santa Rosa PETCO on Santa Rosa Ave. is awful!!! Untrained staff. Poor customer service…read more A groomer mishandle my dog in front of me. (Caitlin) the manager was accusatory and rude and would not listen to what I witnessed. My pups had went to PETCO since they were pups for training, grooming and shopping for well over 10 years and one untrained groomer that was left alone on a busy day mishandled my dog . They changed a policy for allowing dog and owner to enter the small area before going to the groomer stations. The new groomer In training should have never been left alone with no supervision especially on a busy morning . She placed a choke lead on my dog when I requested for a non choke lead due to a sensitive trachea . My pup didn't take her pulling and choking him by the neck so he laid on the ground the groomer pinned my dog to the ground against the door while she yelled for help from her colleagues no one came to assist for a few minutes. It's was awful. I ask if I could enter the gate and help and the new groomer would not allow me to assist. I am totally disgusted in the way PETCO employees handled this. I am also less impressed with the Manager Caitlin and the manner in which she spoke to me and her lack of professionalism. I do not recommended PETCO grooming. Corporate needs to watch the video of how the groomer handled my dog. Corporate should also assign Caitlin to customer service classes .They have lost a good customer because an employee lied and a manager decided to not listen to the customer. I spend a few hundred dollars each month at PETCO .Definitely not anymore I will be going to Petsmart for pet products. PETCO has a 2 star rating at Santa Rosa Ave PETCO which is very low and well deserved. It's the customers who the Corporation should listen to.

    Having been a long time satisfied customer of Petco and using the grooming service I have never…read morechecked the reviews. After being treated terribly by Caitlin and being told to leave her store and never come back, I read the past reviews and come to find out that I'm not the first one to be treated this way. What is even more disturbing is the response to these complaints is completely unacceptable. And Caitlin continues to abuse long term customers. When is Petco going to step up? You won't see my business again until you do.

    Village Pets & Supplies

    Village Pets & Supplies

    3.5
    (52 reviews)

    I've been periodically shopping at Village Pets for about 3 years now and my experiences have been…read moremediocre. It's a tiny store jammed with stuff, so if there's anyone else in there, it's really hard to move around. Prices are relatively high compared to other pet stores, both brick-and-mortar as well as online. Inventory is unpredictable - they are often out of the dog food I use. They also have some weird rules, like you only get the case discount on canned food if you buy a case of all the same food. They tried to explain that the discount can't work if you buy different cans because they're different prices. Huh? 10% off the total price is 10% off the total price. The only reason I shop there sometimes is because they aren't far from my house. The last straw was tonight when I had just driven 2 hours back from a meeting in Sacramento and I was trying to get there to buy dog food before they closed at 6:30 (there were no other stores still open on my way home). It was 6:29 so I called to let them know I was literally 2 minutes away and to ask if I could run in and grab a bag of dog food. To their credit they did answer the phone, but they told me that they couldn't allow me to come in and buy the food. I was sitting at the stoplight right in front of the shopping center. While I understand that they want to go home, give me a break. They would have been there an extra 3 minutes. Customer service is clearly not their priority. I love to purchase from local businesses, but ones that are friendly, high quality and well-run. If you're looking for great local pet stores, I suggest The Feed Store in Sebastopol, Pet Food Express in Sonoma or Petaluma, or Western Farm in Santa Rosa. Not Village Pets!

    Very friendly staff with a great selection of dog food, treats, and supplies. The staff have always…read moregreeted me warmly and helped with any questions I've had. They also are super nice with offering to order anything they might not carry in store. Their prices for my dog's food is currently cheaper than the official company's website, and they have a rewards program so I'll be regularly coming here until anything changes.

    Western Farm Center - petstore - Updated August 2026

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