We've made a number of custom purchases at Blue Heron over the years and have been extremely happy…read morewith their work. From wedding rings to other jewelry we cannot recommend this business more. They not only do custom work, but they have a nice array of ready-made jewelry from top notch companies

In a world where nobody seems to ever call me back. The owner was super helpful on the phone. She…read morespoke with me for a while about how to liquidate jewelry from an estate.

I had a wonderful experience when I walked into to this Jewelry store. I needed an extension on a…read morenecklace and Frank the owner was very helpful, friendly and delightful in helping me. He took care of it while I waited and browsed his store. Beautiful Jewelry! Next time I am on the Island, I will definitely be stopping by to shop.

I've done business with this establishment for many years. Always been reasonable pricing and great…read moreservice. I highly recommend you deal with Frank to buy, sell or repair!

I had an unbelievably heartbreaking experience involving Castellano Jewelers and a family heirloom…read morea year ago that I feel is my responsibility to share. It has sincerely taken me a year to process the grief from what transpired in order to be able to write this review. My mother and I took my grandmother's ring (her late mother's) to Connie at Castellano's, looking to resize it as my engagement ring and to replace one of the stones, since a large gouge was in one of them. This gouge is very important to the unfolding of our experience. Initially, Connie and her staff seemed incredibly knowledgeable. They explained that the vintage stones that were in the ring weren't genuine emeralds, but had value due to the fact they were no longer manufactured in the same way, so Connie recommended against exposing them to heat and preserving them along with the flaw, which my mother and I appreciated. They also explained that the delicate nature of the setting would make it virtually impossible to replace the stones without significantly altering the appearance of the ring, adding to their recommendation to preserve it aside from a resize. I am a deeply sentimental person, and therefore I appreciated and trusted this careful and conservative assessment by the jeweler. When I went back to drop off the ring for service, the jeweler insisted I also have it "re-tipped so that the stones don't fall out." I asked if this was in line with keeping the stones preserved and protected from heat, and she said yes. We trusted her professional judgment, thinking it would complement the previous assessment about preserving the ring. We did not hear from Castellano's for almost six months. When I called in to inquire about the ring, they could not find it. Thankfully, they did find it, said it was ready for pickup. It was an emotional rollercoaster to think they had lost it, and I found it odd they had never called me to tell me it was ready, but I was just excited for my fiancé and I to finally have our ring. When my fiancé and I picked up the ring, I immediately felt that something was very wrong. The gouge was no longer in the top stone and the emeralds were a distinctly different color; surely they had not replaced my grandmother's original stones without informing me? I did not want to make such a large accusation after just having back it my hands for a few minutes. I was in utter shock, so we left after signing off on the work. It took me until my fiancé and I had driven a couple blocks before I called back right away to ask how the gouge had managed to disappear, since we were explicitly told nothing could be done about it, and that it would be preserving the ring to keep it as is. The woman who we picked up the ring from at the front desk (not Connie), insisted that the color change was from cleaning (which seems totally reasonable to me) and the gouge was "buffed out from polishing." I asked if it was filled, since it didn't make sense for such a deep gouge to suddenly be level with the rest of the stone. She insisted - and I quote - that the stones were "1000% the original stones." This turned out to be far from the truth. We arranged to meet with the owner, Connie, hoping for some explanation. She was incredibly defensive and unprofessional. Instead of addressing my concerns, she started divulging, in great detail, her personal struggles, which I will not share here. I truly sympathize with anyone going through a hard time, but it was absolutely inappropriate given our professional relationship. When I explained what I felt was wrong with the ring, her response left me speechless. She casually mentioned and confirmed that the old stones had shattered when exposed heat during repairs, and she had used - and I quote directly here - "whatever five dollar stones they had on hand and did not charge for them." A far cry from the insistence that they were "1000% the original stones." She suggested she would "look for and gather any leftover dust." I never heard from her again. I feel like I lost a piece of my family's history and had no say in now what is a permanent installation of "five dollar stones" in the ring. We took the ring to another local jeweler who was astonished as to how they managed to replace the stones -- and were aghast when learning Castellano's denied us the chance to choose our own replacements. The monetary value doesn't matter to me at all. The lack of honesty, professionalism, and care left a scar on my family an heirloom bigger than the one we came in hoping to fix. Stay away from Castellano's.

Only praise and thanks to give to Castellano Fine Jewelry! Truly beautiful creations by helpful and…read moreknowledgeable Jeweler, Connie Castellano! What an incredible artist! I've had jewelry repaired, created my own lovely piece with Connie's expertise & have requested specific pieces to select from. I've referred friends to Castellano Fine Jewelry who are as happy as I am to have discovered Connie Castellan!

If you're exploring Bainbridge Island, Millstream is one of those places you absolutely HAVE to…read morestep into. This place is a really fun little shop packed with all kinds of unique things. Thank local artwork, hand blown glass pieces, jewelry, home decor, and a bunch of quirky things you didn't know you needed until you see them. The store feels a bit like a small art gallery mixed with a gift shop. There are beautiful paintings on the walls, colorful glass pieces hanging from the ceiling. (See pics, the jellyfish was absolutely STUNNING) Somebody please buy this for Cody!!! I went in thinking I'll just take a quick look, then suddenly I had spent twenty minutes wandering around noticing new things on every shelf. If you're visiting Bainbridge, or even a local you must definitely stop in. It's a great spot to find something unique and a good reminder of how creative the local artist community is on Bainbridge! Support local businesses folks!

After having lunch at Proper Fish, I wanted to check out the local shops. Millstream was one of the…read morefirst shops we went into and I was so happy we did. Everyone was so friendly and I found the cutest little souvenirs, I picked up a magnet and ornament for next years Christmas trees. The prices are really fair and my little gifts to myself are actually nicely made, definitely worth the cost. They have a couple stores connected so there are fun photos, clothes and definitely Bainbridge/Seattle and Washington souvenirs. Definitely check them out when you're on the island.

Staff was kind and respectful! I went in to get my bracelet fixed, was ready a week later and…read morewasn't too expensive! Would definitely come back to shop and/or repair jewelry again.

Everything about this experience was wonderful. I came in with one earring, having lost the other…read more They matched it in just a few weeks and shipped it to me. Great service.

This is a very strange shop, but I always find something here that I love and end up buying. From…read morethe entryway, it really looks like a huge hodge-podge of women's clothes and accessories, all jumbled together. And some things look dinky or tacky, for lack of other descriptive adjectives. (If you browsed the store, you'd understand. There are strange purse accessories and toys, even, that seem poorly made). But then, voila! I always stumble upon something really cool! Like, they have an area of socks for sale on a wall display that are really well-made, in many different unique and funky themes and colors (I always find the best socks for gifts here for everyone I know!). There are some beautiful scarves. The clothing is not my personal style (seems like more of a matronly aestheic in the clothing department), but they have a really great selection of laser-cut dangling earrings in a TON of different designs and motifs (the details are amazing), beautiful pens and note-pads, nice bath lotions and potions, and more. At my last visit here, I found a unique clunky black and white bracelet that clicks together around my wrist with heavy-duty magnets (it's SO cool. I've gotten a lot of compliments on it!). If you can sift through the incenses and strange toys, there are treasures to be found here that you won't find elsewhere.

and your little dog Toby too!…read more funky jewelry from around the world, colorful clothes, hats and socks galore. cool reading glasses - if you need that sorta thing (the median age on Bainbridge Island is 44 - this is a hot item) great selection of the elusive well made cotton tee shirt or tank top - my go to place for these all sorts of doo-daas that make great little "just thinking of you" gifts (free gift wrap) smelly nice lotions and bath products a few frilly lingerie type pieces new merchandise often as the owner is always off on some trip to an exotic locale and best of all - Toby the Portugeuse water dog, who keeps Ferghal occupied while I shop

Exceptional service and very knowledgeable. I'm very happy with the repairs to 2 of my rings. The…read morecost is very reasonable and Michael is great to work with and would highly recommend. You won't be disappointed.

My husband and I stopped in today to get our wedding rings cleaned and polished (purchased at…read moreClark's, which was an amazing experience all on its own, see my prior review). He does such a great job cleaning, polishing and in my case throughly inspecting my diamond. It makes me feel really good about not only our original purchase, but about the maintenance they receive there. As a bonus I walked out with the most beautiful pair of sapphire earrings ever. I'd been hinting that I wanted new earrings and these were just waiting for me. My husband is amazing, but so is the selection at Clark's. And the owner makes it so easy and pleasant to do business, truly stressless. It makes me happy to support such a great local business and I'm always thrilled with the outcome of any visit.