I lived at Springwood from 2013 to 2017, and then moved in again, living there from March 2018 to…read moreSeptember 2022. I wish I could write a better review but I'm so disappointed by what was previously a great place to rent. The buildings are quite dated and the updates that have been made are of the cheapest quality. The old carpeting in the buildings was replaced last year...we all thought what had been placed was the liner and the installation people would be returning to lay the actual carpet. No...the carpet is just that thin and it causes sound to reverberate through the halls. The vinyl flooring in some units is cheap quality and poorly installed, so that it's constantly lifting. They continue to permit cigarette smoking on patios and balconies, and public areas around the site, which means there's smoke coming in through the windows, patio/balcony doors, and vents, regardless of whether you smoke. The complex spent three years and a lot of money to update the property, with the pool and hot tub, bbq area, and clubhouse were all unavailable during this time. The big reveal after all the work reflected that the only thing changed for residents was a nicer bbq area. The pool and hot tub, and all the chaises, tables, and umbrellas are the same that have been there since my initial residency. The clubhouse, which is only open during the management's working hours (unless reserved for a private event), is gorgeous but the main change is a remodel of the office space. The management and facilities staff are the only people who use the "clubhouse," and in great part due to the hours it's accessible as well as the fact that whenever someone goes in there, it feels as if you're interrupting the office staff having their breaks, hanging out and snacking, etc. All the parking spots were redesignated this past year as "assigned" spots, in a clear attempt to increase income for the management company. Residents must pay an additional fee monthly to reserve a spot, covered or not, and there are virtually no unassigned spots for additional resident cars or guests. The office staff regularly "patrol" the parking area for parkers who aren't "registered" and when discovering someone, send an email blast to the entire community calling out the car's identifying details and threatening to have the vehicle towed within a certain number of minutes if it's not moved. During weekends, the Springwood staff tend to park in the spots reserved for "new residents." Management sends email frequently admonishing residents that they've "been told" they cannot have anything on their balconies/patios, hallways, lobbies, etc. as if the residents are young children. I don't like when people break rules meant to ensure people's enjoyment of their rented home either, but there's a way to do this respectfully and a way to make people feel bad. When there are problems with the laundry room machines, the office staff will not assist. The response is that they haven't been trained on how to use the equipment or its software and residents have to contact the vendor (which never seems to result in a response). A dryer has been non-functional for months but despite numerous requests, the management staff have done nothing to ensure that it's repaired or replaced. With only 4 washers and 4 dryers per building, having one out of order creates a difficult situation for residents trying to do their laundry. On the plus side, the maintenance staff are without exception friendly and responsive. The apartments are in a great location and the people living there are generally quite nice, but there are few amenities and the management staff sometimes make residents feel like interlopers.

I really loved living at SpringWood apartments and I'm so grateful for the experience. Ron and…read moreAustin were always super friendly and helpful - they made a big difference in our stay, especially when we had some issues with our move-out date. Ron was really understanding and worked with us to find a solution that worked for everyone. It's clear that he genuinely cares about the people who live here, and that makes all the difference. Overall, I'd definitely recommend SpringWood to anyone looking for a great place to live. -- from Kehan and Yuwei

Best place and location. Good thing - washer and dryer included. No additional chargers for water…read moreand garbage. Few things - rent is expected to increase at 7% YOY. Check on sunlight if it's important for you. Because the community is with redwood trees, certain apartments might not get enough sunlight during the day.

I previously lived in The Meadows for 7 years until I bought a house and moved out. My workplace is…read moreclose-by, and sometimes after lunch we walk through the outside ring parking to reach Middlefield and return to the office. Today, two of us were walking through chatting, and a Meadows property manager/worker yelled at us from across the parking lot, maybe 40 yards away, asking who we were. Thinking he had mental issues or a salesman, we kept walking. He then approached and harassed us, screaming about how we were trespassing, continuing verbal abuse and harassment and followed us until we left the property. We talked quietly, did not approach anyone, hang door tags, play music, or toss trash. We didn't go into the center apartment area. We're both computer professionals. This employee could have gotten on his golf cart and quietly told us sorry we cannot walk thru his parking lot and to kindly exit the premises. Instead, he chose to yell threateningly across a parking lot and come after us with verbal abuse. A good way to judge apartment management is how they treat visitors. Because as residents, you're going to get more of that - or worse. Stay away from this complex.

Our experience thus far has been no less than amazing. We don't know how the moving out experience…read moreis yet but we took tons of photos and they are time stamped. My wife and I really love the place, and wanted to renew our contract when it is time to. That is until today. I'm not a great cook but I'm adequate and know my way around the kitchen. I tried to fry a scallion pancake with an egg today, and turned on the range hood under the microwave, that is also above the stove to the lower setting; like how I always have done over the years for the same food. It's not deep fry, so normally no need to turn it to the biggest setting. A few minutes later, the fire alarm rang. I looked up and saw light white smoke, which the range hood should have sucked up. My food was just turning a golden brown color, which means it's perfectly cooked. I am really pissed off that the range didn't do its job and that in turn made the fire alarm go off. This is just one of those things that makes or breaks the experience. Why the hell would you have a gas based stove paired with such a low suction powered range hood?! It's common sense that when you have a lower powered range hood, you should pair it with an electric stove top. When you have a gas based real fire stove top, you need to have a higher powered range hood. Who designed this shit for the apartment!? That individual/company need to be fired! That is just unsafe practice and a lack of common sense.

It's been a few months since my move out but I want to thank Jose for making the process as easy as…read morepossible. He was very professional and kind! Definitely deserves to be recognized for his service to the community at Redwood Place!

Loved living here! It is in prime location in Santa Clara-walking distance to Target, Peet's…read moreCoffee, The Habit, Panera and Sprouts! The Landlord was a delight to rent from and he was always very responsive to anything that needed attention in the unit. The private backyard is something you won't find anywhere else. There's a wonderful avocado tree that provides amazing shade all summer. The one bedroom one bath we rented was spacious and had a nice floor plan that made the apartment feel so much bigger. Our unit had wood flooring throughout and had great AC/heating units in the bedroom and living room. We loved having access to a laundry room and all the neighbors were always very respectful. This is a nice and quiet duplex and highly recommend!

The units here are great! Each unit is unique and has their own character. I like that each unit…read morehas a private/spacious patio. The landlord is nice and communicates really well with his tenants. You can tell that he wants his tenants to be happy with their living situation. The neighborhood is peaceful too and centralized near Kaiser and a few shopping centers. I feel very comfortable living here and grateful to have found this unit.

Over the past two weeks, I had couple of package theft incidents from the building's delivery room…read morearea. Editing my review to reflect response and action from building management. They took prompt action to secure the area and working with SCPD which feels reassuring. Thank you!

Great 5-year+ experience living here, staff is always prompt, courteous and professional…read more Public/common areas are always kept in excellent condition. The property is safe and has security in the evening. The local team cares and it shows!!

Stayed here for 2 years. Marketplaces, parks, schools and bus stops at walking distance.read more

Stayed here for 5 years. Hands down the best community out there for the price. Has almost all the…read moreutilities that any community can offer, also has a freaking car wash! Marketplaces, parks, schools and bus stops at walking distance. Thanks guys for hosting me for a good half decade.

First day here. Angel was amazing in showing me around the apartment complex and helping me figure…read moreout the layout. Seems a great place to stay.

I did a tour but I was very disappointed with the leasing office staff (I even didn't get her name…read moreinfo). She wasn't motivated to help me at all. She never smiled, her interaction was very unfriendly, she only answered me with short answers to my questions. I left her one question to follow up but there was no follow up. She rushed me to leave, also I had to do self guided tour which was very confusing although I made an appointment for a tour. This was very unpleasant encounter, made me think not to choose your property to move in. Overall I liked your place but due to her attitude, I am highly reluctant to choose this place.

I've now lived here for a moment and I must say it's been a dream. Facilities really do keep up…read morewith everything here they're always cleaning the elevators and I always see them maintaining the front lobbies. Greg in the front is very informative and friendly. A+ customer service. Molly, the manager here has been very understanding and great with everyone. We are truly grateful to live here now and look forward to being a part of this place..

, -- --…read more , , ! Management here has shown , represented by community manager Molly. My unit was while the same unit was listed cheaper on their own website. After exchanging information with other tenants, we learned that all - were subjected to the same treatment. When caught, management . On top of that, the garage doors frequently malfunction, sometimes allowing ; all laundry machine sensors had to be replaced after only six months; refrigerators frequently break, causing food loss with no compensation; and police cars show up outside fairly often for unknown reasons. The building may look fancy from the outside, but ! If I could, I'd rate negative stars. !

BE AWARE OF ANTS IN THIS APARTMENT!!!…read more We moved here in August 2025. Everything went fine and we even already renewed our lease, but just recently ANTS started to appear massively in our unit. I'm very particular about the cleanliness, so I'm pretty sure our unit is clean as we do the dishes immediately, take out the garbage daily, and clean the floor weekly. Ants started to appear since around last month in our bathroom. At first, we did reach out to the leasing office, and they sent the pest control team. However, the pest control team said they could only spray some chemicals into our units to eliminate the ants, but it won't be a permanent solution and ants will reappear over the whole summer - June to October. Once the ants find a trail to your unit, they will find you again and again. The pest control team suggested not to use chemical spray and just use some cleaning liquids to kill the ants and wipe them out. I asked them if they would do the apartment-wide pest control. They said they would do it, but it WON'T keep ants from coming, and there's NOTHING more they can do about it. We used the cleaning liquids and wipe the ants out afterwards. Also since the leasing office and the pest control team seemed to be passive about this problem we felt like we could only deal with this ourselves. We decided to buy the ant gel and planned to seal the gap. However, before we got the gel, we've observed that ants appear more, more consistently, and in different places - in our bathroom, living room, and even bedroom. We're still contacting the leasing office. We wish we could find a better solution soon.

I wouldn't recommend this apartment, mainly because of the location. The neighborhood feels unsafe,…read moreespecially at night, and there's constant traffic noise at all hours. Sirens, honking, and loud engines make it hard to sleep or even relax during the day. I think it is because it's located right across from several abandoned plazas such as the old Hokkodai Japanese Buffet and the old Garden City which is all flooded with RVs and an entire homeless community now. This homeless community causes a lot of disturbance on the daily from loitering, package theft and constant car break ins. If you value quiet, safety, or a sense of community, this is probably not the place for you. I regret not spending more time checking out the neighborhood before moving in.

Talk about pride in renting and quality of living with not a lot of fuss. I love living at Balmoral…read moreApartments and so does my son, who calls it our "treehouse". Here are some of the reasons for our appreciation: 1) super helpful during our move across the country. 2) The Staff Team, what staff! They are a gem! Almost, your daily family that you can count on. If something needs fixing, it is quickly fixed before you can bat an eyelash. 3) YOU ARE SAFE! For those of us with a little anxiety about safety - when you lay awake at night, you can sleep knowing you are safe, I do indeed count my blessings (and the locks). They take security seriously, and that's why I absolutely could live at Balmoral forever. 4) I echo the other reviews, they treat their tenants with the utmost respect and their warmth, just makes you feel happy to have landed in this spot of the universe. 4. A bit about the building: its surroundings are always kept clean and beautifully manicured. The interiors have top trimmings, from self-closing toilet lids, to timers for the ceiling fan, to perfectly sealed storage units, bike locker and your very own parking spot! 5. Proximity - TO EVERYTHING! take a stroll to Monticello - and you have a good variety of food, the quaint Nob Hill store, Orange Theory, Vitality Bowls, Hair Cuts, KonJoe Burger, Indian Cuisine, CPK and Starbucks. Best of luck in your search, although if you are reading this, then you are already in the right place.

one of the worst experiences i ever had. me and several got HUGE move out bills…read more The building manager was using a shell company to service the apartment. He use to create artificial issues and then use his shell company to fix them. so basically he was ripping off both the renters and investors at the same time. There are several cases against him both for balmoral and other apartments he managed.