Told me that they sold the unit I was looking at, not only is it still on the lot, and website, they have 2 of them, almost identical. They simply do not want to deal with me, and that's fine. This just shows me that they would rather lie, and tell me they sold it, which they may have sold one, but still have 2 on the lot. They know I don't want to know what my payment will be, like most car buyers, I want the OTD price, with my trade. They don't make money off of me in the finance department, or in the service department. They are looking for people who only care about how much a month the note is, and don't even care about the length of the term, just the monthly note. NEVER believe that they are a FAMILY oriented business, unless their business is about making their family millionaires! read more

Great experience with friendly, helpful staff here! They were efficient and didn't push too hard like other places tend to. I was able to complete the buying process quickly compared to past experiences. read more

The car buying experience is miserable wherever you go but worse here. Felt like i got a terrible price and haggled down some but still ended up overpaying. The car warranty guy took us not getting a warranty as a personal choice against him. He got extremely sarcastic and said some under the breath things. Granted everyone has a bad day. But when i left a bad review on their internal feedback the manager called me and ultimately asked me to change it. To his credit he also said the warranty guy was going to do some more training but I wasnt convinced. Seems like he was CYA. So top to bottom seems like everyone is out to get you and only concerned for their pockets. Im fine overpaying if it is a pleasant experience for a car we will have a long time. But we spent 3 and a half hours there and it was nothing but unpleasant the whole time. The only bright spot was an older man who was the owner i think? He asked us for coffee 3 times, i think he had dementia but was really kind and gave us a business card three times too. Idk, love that guy though. Also had to go back multiple times to help fix mistakes in the paperwork they should have caught. Each time i went back the service waiting room was packed full. People standing everywhere waiting on their vehicles to get fixed or serviced. I would go anywhere else if i had to do it again. read more

I called to ask if they were interested in being in my local softball music video and I was met with a rude lady and very quick hang up. I simply asked "can I speak to the person over marketing about an opportunity in my.... BEFORE I COULD GET IT OUT... Lady cut me off to say...."we already have a marketing agency that runs that..Good Bye" He proceeds to hang up on me! Wow..... They literally missed an opportunity to be in a National positive Music Video shot in Brandon, Mississippi. Im a national recording artist too (CJ Beatty) I took my idea to Noel Daniels Motor Company down the road and was met with open arms and top notch service. Bob Boyte should be ashamed smh read more

I have been in the auto business for a long time. I have never been in a dealership like this. The whole experience was like floating on air. First of all Chris Browder is the hardest working salesperson I've ever encountered. I was trying to decide on a vehicle and asked to drive a few. He never hesitated once. He never pushed me towards any car or price. Instead of "selling" me a car, he was a friend helping me pick one out. once I chose my 2026 civic we headed inside for the "Dreaded" paperwork. We sat down with a lender in mind. Chris and Wes worked on it for maybe a half hour. Offered me a much better deal than I had. The experience was fantastic and I think Chris should be teaching a class on how to treat customers!! read more

If you're a young woman like me, you've previously entered dealerships feeling confused about what you want and left feeling swindled. The folks at Bob Boyte Honda, however, have completely changed my entire outlook on car shopping for the better. Not only was my salesman, Mark, informative, entertaining, patient, and kind, but so were all the other salesmen and managers I spoke with. When the unimaginable happened, and the sunroof of my brand-new car spontaneously shattered the day after I drove it off the lot, the folks at Bob Boyte listened to my concerns, gave me a loaner vehicle, and worked magic to get it fixed at no cost to me. Bob Boyte Honda really cares about customer satisfaction, and with that, they've won over yet another loyal customer. A special thank you to Lewis and Jesse in the service department for their diligence in getting me my car back in better-than-new condition. I won't be getting it fixed anywhere else for as long as I own it! read more

the used car sales manager is rude. the service team act like they didn't know what they were doing. I bought a 2024 Buick Envista. we had to bring it back for an oil change because oil life was at 18%. service dept said that doesn't mean anything. now I'm having other issues and they act like I'm a problem. I will not buy another car from this dealer. read more

Missing cash I took my car in for a recall and was told it would take 3-4 hours. However, they had my car from 9 AM until 5:30 PM. When I picked it up, I discovered that someone had gone through my compartment and stolen cash. Before speaking to anyone, I thoroughly looked through my car because I would hate to wrongly blame someone from a company I have spent time and money on. I spoke to the manager, who was polite and professional. He assured me this had never happened before, though I found that hard to believe. We both agreed that there was no reason for anyone to go through my middle console since the tire key wasn't needed for the service. The tire key was still at the bottom, untouched. A few hours later, the manager called me back, saying he had reviewed several hours of footage. He noted that my car had been sitting in the employee parking lot for hours before the work even started. Unfortunately, he found nothing suspicious, and the employees who had access to my car denied any wrongdoing. He promised to keep investigating but offered me a free oil change, which felt like an attempt to "right the wrong" and may be the end of it. I haven't heard anything since. I will not be returning, knowing that someone went through my car and took my money without consequences. I'm confident I'm not the first or the last victim. I hope the issue is found before someone else gets taken from. Beware of this place. read more

ABSOLUTELY HORRIBLE!!!!!! Came in to buy a car, our salesman was Paul Berrong. After a long period of time finally got to test drive. I have never heard someone in a "professional" setting talk the way he did. Underhanded racial slurs, the political bigotry. We just couldn't take it anymore. WILL BE TAKING OUR BUSINESS ANYWHERE BUT HERE!!!!! read more

I had been to several dealerships including New Orleans, Brookhaven and Jackson MS. I went to Bob Boyte Honda expecting the same old thing. What a terrific experience! Everyone was nice, polite and my salesman Alexander McDowell was exceptional! He was honest informative very accommodating and in no way pushy. I bought a car on the spot and am very pleased with everything. read more

Bob Boyte Honda - Car Dealers Near Me - Brandon, Mississippi

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Saved the day and our Christmas trip! Our trip was interrupted due to alternator issues and Arthur guessed the problem with the first report of symptoms. He confirmed with tech and tests and ordered the part and got us ready to continue our trip in record time. Happy with the expertise and courtesy! Merry Christmas! read more

I've been taking my car to Bob Boyte for 10 years- I've had great service and the service reps are very helpful! I mostly see Greg and Lewis but recently met Arthur! They are thorough and I've never had a problem they couldn't handle!! Vickie G read more

I live in Lafayette, Louisiana but was looking for a specific vehicle and came across Bob Boyte Honda because they had the car available. Let me tell you, well worth the 3.5 hour drive. Milton picked us up himself from the rental car place at the airport to bring us to the dealership. He had all of the paperwork set up with the price we discussed and we were in and out. Highly, highly recommend you check them out, whether you're local to Jackson or not. read more

I cannot thank the team at Bob Boyte Honda enough. Everyone, including David, Kendall, Dan, and others went above and beyond to help my mother and I purchase her new Honda HR-V. We are so very grateful for the personal and attentive service that we received. Mom is so happy and thrilled with her new car! THANK YOU! read more

Bob Boyte Honda - Car Dealers Near Me - Brandon, Mississippi

Service guys have no idea what they're doing. Only went because I had 2 free oil changes. Should have just done it myself. Worst experiences ever BOTH times. read more

Our 16 year old traveled 5 hours to see his sister and a bunch of lights popped up, called Bob Boyte and they got him in the same day, fixed the issue and he had the 2020 Ridgeline back the next day with no issues . Spoke with greg in service and he was super great and accommodating. Wish we had a great Honda place close to us . Would def recommend going there. Oh and they didn't charge us an arm and a leg. read more

Had my questions and concerns at first but after talking with Dee and going through the process with him we were able to make a deal. Great customer service all across the floor. Very happy to be able to get into a brand new car at affordable price read more

Bob Boyte Honda - Car Dealers Near Me - Brandon, Mississippi

Fantastic and easy experience buying a used Ridgeline. This place was below Kelley Blue book value. Our sales guy Mitchell Foreman knew the product inside and out. Never once felt pressured. The paperwork was super fast. They even took extra time to detail my vehicle and delivered it to Hattiesburg. Above and beyond! read more

Very impressed - service staff very friendly - car serviced and all work completed fast - car vacuumed and washed - price was reasonable. Thanks - I will be back. Nice waiting area. Tried calling another Honda dealer for an appointment- and it was so frustrating gave up and called Bob Boyte When I first took the car in mentioned that a rubber strip on the car read more

Scheduled to have window shades fixed. After sitting for over two hours and getting the car back, neither window shade was fixed. We called and they stated that we should have told them what needed to be fixed, after they hung up stating we were making a prank call. They ordered the window shades two months ago to fix them. They put the blame on their customers instead of their service department. read more

I took my car into be serviced. I needed an oil change. Matt greeted me, with enthusiasm! He was wonderful. I told him I was worried about the recalls, and wasn't getting any cool air. He checked everything out. He told me I had too much Freon. They had to get rid of the Freon, and add the required amount. I didn't recognize my car. It was spotless. I turned on the air, for the first time my car was cool. I was ecstatic! Especially since Mississippi has the hottest summers. Thanks Beth read more

My husband took my 2018 Honda crv there because my battery wasn't working. Had to buy one up the road then had it looked at here. The battery and serves fee was going to get reimbursed. I only got reimbursed back for the battery. They are very nice to help out. Saved us Cissy Bass read more

I went in on a Saturday mainly just to look around and get some ideas on what they had. Saw a couple of cars in my budget. Salesperson said he was call me back on Monday. Never heard a word from him. Needless to say I NEVER went back. read more

I purchased Honda Ex-L Odyssey. We agreed on price and when I took delivery two days later few accessories was missing. They promised they will take care later. Next Manager told me they are not going to get me accessories. Do not trust this people. Manager told me bring the car back after all paper work everything is done. Absolutely not trustworthy. read more

I can honesty say this was one of the best service experiences I have had at a Honda dealer. I have used another Honda dealer since I purchased the car new and always chocked up the bad service to, well this is not a luxury car so don't expect great service. I was so wrong for thinking like this. Bob Boyte's service department rocks! It was very close to what I experience at Lexus. I look forward to using you for years to come. Thanks! read more

When I purchased my car, the salesman was great. I told him my price range and about what size vehicle I was looking for. He helped me narrow down my search. I test drove 3 cars before going home empty handed. Then I got online and did a little more research. I called the salesman back and asked about a car that was on their website. I drove right back up there and he had the car ready for me to test drive. I fell in love! After purchasing the vehicle, a week later I found a chip under my seat. I called Steven Wright the car salesman and explained to him that I had not eaten in the car since I drove it off the lot! He told me to come back up there and had it detailed for me! Then we get a letter in the mail 2 months afterwards about a recall, basically the computer needed an update. I was told, to set aside a whole day for the repairs. Surprisingly only took about 1-2 hours to do the software update. These guys get you taken care of as quickly as possible. My time is valuable and they understood that! Thanks Bob Boyte Honda! read more

We have purchased 4 hondas from this dealership and always been happy except for the past couple of years. The service dept is very lazy and unconcerned. It seems like since since the storm damage and remodel things have def gone downhill. Huge turnover of employees. We will be looking for something better! read more

I have used Boyle for my service on my 2012 Accord. I have received excellent service. Getting ready to purchase a new vehicle there because of their service. read more

Bob Boyte Honda is the best local Honda dealer. Their sales team and service team are professionals and their customer service is outstanding. I never had any problem with my car or with them in past 5 years. They make me and my car happy. read more

This is one special dealership. I've been buying cars off dealer lots since 1966 when I got my first car at the age of 16. I've never been treated to more kind, expertly proficient, and available staff as I have with this Bob Boyte Honda dealership. These are the special people who really helped me in my recent purchase of a new Honda: Brock Chapman, Sales Consultant Jordan Holland, Internet Facilitator Phillip Lewis, Business Manager Wade Folmer, Business Manager In addition, I went to the Service Department and introduced myself to the two following men so that I would know them when my car needs service. They were such wonderful people and gave me their direct phone number: Sid Stewart, Service Mgr. Bubba Holley, Service Mgr. I need to especially thank Dan Powell, Internet Sales Mgr. (who Used to be the General Sales Mgr. before he decided to head up the Internet Division.) Dan has helped me with so many questions and special issues I've had. He is even working on an upgrade deal to purchase a newer car, even though I just purchased one a few months ago. He's a real jewel and a pleasure to work with. Thank you, Bob Boyte! If you, as a customer, are looking for a dealership who will go the extra mile (or five or twenty five miles!), go to Bob Boyte Honda, NO MATTER WHAT MAKE/MODEL OF CAR YOU WANT. They can get any kind of car for you, in any color, from anywhere in the U.S.--and in just a few days. They will make sure it has all the features you want, and they will work with you to make your payments fit your budget. I can't speak highly enough of Bob Boyte Honda! read more

My girlfriend purchased a Honda Pilot 2017 brand new, a year later with 40k miles in. The car has a problem starting up. I had to jump start the car and get the battery analyzed at Battery Plus, they told me the battery is still GREAT! Well guess what, we got stranded again because it wouldnt start. I called the Honda Boyte service team and they gave me a tow truck number that is out of commission because his truck broke..........and unfortunately Honda Boyte wont cover her car because warranty is 3yrs 30k miles whichever comes first. Come home to find out my niece has a problem starting up with her new 2017 Honda CRV as well!!! They said her battery was also good!! I did some studying and come to find alot of people are having issues starting up their Honda 2016/2017 push start. Does anyone else have this problem? We invested over 20k in a brand new car and not even 2 years old we have maintenance problems? i have 4yr Toyota 100k with ZERO problems. Something is wrong with this picture, if you have this same problem Call or txt me at (601)595-1261. read more

Absolute worst customer service from the service department. We brought our Odyssey in for service and minor warranty repairs. Our vehicle was retuned dirty, without all the repairs completed, and damaged. We are now a month into fixing previous damage and have yet to have every thing fixed. We have been given a number of ill fitting loaner vehicles ( Honda civic for a family of 5 with 3 small children) and a mountain of excuses and finger pointing. I was told by Bob Boyte himself that he will personally be seeing to our repairs. We have found more issues and now cannot get Mr Boyte to call us back after 2 more visits. I am not sure if his service department is trying to cover their issues of if Mr Boyte truly doesn't care about his business. I do not write poor reviews and I generally give everyone the benefit of the doubt. I cannot sit back and let others be tricked into giving this establishment business while the service department does its best to destroy the Honda name. Great front of house and buying experience but good luck getting that new purchase taken care of! read more

In 2012 I leased a brand new, off the truck Honda Civic. Within the 1st year it was in and out of the shop 6 times, 6 different rental cars.. 3 times for a trunk leak that mildewed everything in my trunk, and 3 times for a light that came on saying check airbag system, kind of worried me. Regardless, I wanted out of the car because it was obviously a lemon and I could not continue to take off work to get it fixed. They told me to call Honda Corporate, but Honda Corporate said it was up to the dealer if they wanted to trade me out of it or not... They were willing to trade me out of it, but at a higher cost to me.. Finally in December of that year I got a call from my salesman that they were "able" to finally work something out for me and had my exact car on the lot they would just swap out for me (side note, this was only after I wrote a couple other reviews). So I went in being told EVERYTHING about my contract would be the exact same just minus 1 year that I had already driven the other car. Apparently I was an idiot for falling for that one. After signing everything I learned they had dropped the "gas and go" plan I originally paid for on my lease, it cost somewhere between an extra $20-$40 per month, and to make up for it they gave me 4 free oil changes, do the math there! Now 3 years later I am looking to buy the car at the end of the lease and guess what else has changed?! The buyback price is higher.. In our original contract we had to initial the buyback price, but in the new one we did not...wonder why?! Lastly and most importantly, when I traded the car in that I considered a lemon my sales rep told me they weren't even going to try and sell the car they were sending it back to the factory. Well guess what was on the lot and on their website a couple weeks later, MY CAR. And guess what else, all the work they did on it the 6 times in the shop didn't shop up on the CARFAX report, so it looked like a great, clean used car that they were selling at a normal price!! I tried reporting it through carfax because I had all of the maintenance records that weren't listed on the carfax but their website was glitchy and never worked... Some people have great experiences here, so maybe it was just my salesperson and finance guy that took advantage of a first time car buyer... Regardless, I will share my story in hopes to warn people to approach this place cautiously! In my opinion, there are much more reputable Honda places in the Jackson area! read more