I hadn't cleaned my dryer vent in several years. The way they ran our vent when our house was…read morebuilt, the vent is quite long with a couple 90 degree bends. I called Dryer Vent Squad and was offered several different appointments. DVS stayed in communication right up until my appointment. Upon arriving he went straight to work also answering several of my questions. As far as I can tell, he did a great job and made a couple suggestions. One of the suggestions was to replace/upgrade my current flexible tubing. I agreed to replace it. He also put a sticker on my dryer showing the date it was cleaned. I would use them again.

They were very friendly and quick. Gave us some recommendations for cleaning out the lint catcher…read more Our dryer is definitely drying faster now.

Without doubt, the finest service to be had anywhere. These folks are pros from the techs and…read moreservice engineers to the office and support staff. We won't have anyone else in our house. We've been using Chris and his team for many years.

We own rental properties and this company is very responsive, a good value and gets the job done…read morequickly. They replaced a chimney exhaust insert at a great value and I would highly recommend them!

This company installed a brand new air conditioner for me back less than a year ago. The air…read moreconditioner stopped working stop heating cooling. I tried calling this person Aaron the owner several times. I had no air conditioning so I called Maeser plumbing and air-conditioning. Maeser came out and discovered that I had a burned out compressor. It was not installed correctly. After reaching out to Aaron at Sauer. He went on to blame me and accused Mazer of "" breaking it so they could fix it . He was rude. Most unprofessional company I've ever ever dealt with. Do not use this company when I asked him if he would replace it he said it would take 3 1/2 weeks for him to come in and it would cost me thousands of dollars for labor. I ended up having Maeser come out and then installed a brand new system for me for $2000. That's including labor. I am Denny Crum's daughter and I would never use this company again or recommend it

I see a lot of people ask about who they go to for Heating and Cooling…read more Sauer Heating & Cooling should be your first call. Period. Aaron lives right in the neighborhood. Last week during the heatwave our AC went out. All the way out. Aaron was out at our house 15 minutes after I messaged him (first time I've ever reached out to them btw) at 9:30 at night working on my compressor. There was no fixing it but he looked at our set up and gave us a soft quote for a new system because it was the only option. We had a very old system. No charge to come out and do all the stuff he did to try to get us up and running again. (*Btw that night ours died I sent requests to Thompson, Dr. P, and Kinser/Kinser - didn't hear back from a single one of them.*) Woke up the next morning with a text from him and an official quote. Gave him the green light and as soon as the equipment came in he was over at our house installing. It took him literally 4 hours to get it installed (perfectly btw). Wrote him a check for the amount we agreed on. None of that "well we had to do this and there was that and this was a little worn out too and we had to get an extra...". Nothing. No bullshit. The amount he said was what we paid. Our house has never been cooler and more comfortable. Not even when our old system was running correctly. I'm really not a review writer but the service we got from Sauer was outstanding and I would never go to anyone else after my experience with him. It's a no brainer.

Well our basement flooded and we were concerned that it might have damaged our HVAC system. They…read morecame right out on Tuesday (we called them late on Monday). They inspected it and said we caught things right on time and our system was fine. I'm sure that some companies would have taken advantage of us and have charged us to replace it. I love honest companies and will continue to use them for all my HVAC needs.

I was very impressed with "All About You" heating and air. My furnace died on a bitter cold night…read moreof 27 Jan 2026 and I called them. No call center, just a direct call to those who actually do the work. It is a family business. Mitchell, one of 2 brothers running the company (the other is Chase) came at around 8pm. (Jim, their father, actually owns the company). It was obvious that my furnace was no longer safe (and over 20 years old) and I asked if they could install a new one the next day. He gave me a quote and I went ahead with it. The next day Mitchell and Chase came on time and removed the old furnace and installed the new one. They had it up and running in about 3 hrs. Mitchell waived the bill for the after hours house call the previous evening. The bill was exactly what the quote was, no surprises, no complaints. They cleaned up debris in the work area. I highly recommend this company. -John

I always get uncomfortable when contractors that I do not know come into my home. Dillon was a…read moreknowledgeable, trustworthy and, most importantly, very knowledgeable about HVAC! He immediately diagnosed the problem and our air conditioner was fixed within 20 minutes. I called in for servicing our non working air conditioner at 7 pm, Dillon came at 10 AM the next morning...He also gave us a good tip as far as the type of filters that we should be using. I strongly suggest that if anyone is looking for a very nice, trusting and knowledgeable individual for HVAC needs, this company is definitely your best bet...You should also request Dillon!!!!!

I give them zero stars.... BEWARE!!! I dont recommend this…read morecompany!!!! Be careful with Air Support Repair. They came to my home through HomeServe and immediately claimed my unit needed to be replaced. They even convinced HomeServe of this. I trusted my instincts and got a second opinion -- and guess what? My system only needed a motor. They tried to pressure me into buying a whole new unit I didn't need. That's not just unprofessional, it's predatory. I will never use them!

New HVAC system installed. They were very professional and detail oriented. Everyone I've talked…read moreto has had the same experience.

Put in a request for service last night and got a call promptly this morning, that's where the good…read morenews ends. I let the lady know that we had turned off our heater to prevent any further damage and we're using space heaters to get by. She was 100% willing and helpful to get us booked until I mentioned that when she was available to send someone out. I had already requested another company because I anticipated this to be an expensive repair and I would like to get some estimates quickly. It was at this point that suddenly I could no longer fit on their schedule and I was directly told that I should just let the other company come out. When I asked if there was an issue that I was getting quotes, she said well. Let us know when you want to replace the unit and then offered to send someone out, but only if I was willing to tell them I was going to replace the unit right now. They had no intentions of even looking at the unit to try and repair it and are very obviously not looking for other companies to contradict their pricing or their desire to push you into the most expensive path. I am thoroughly glad they were not the first people to call because I very well probably would have ended up with a overinflated bill for what probably could have just been fixed. Do not use them!!!! Response to comment: your response may hold some merit as long as no one asked the simple question. Then why were you willing to send someone out to my house as long as I was willing to commit to replacing the entire unit sight unseen?

Super grateful for the affordable and professional inspection and house vent duct cleanings, we've…read morehad last 2 yrs. The tech identified a gas leak near our furnace. When LG&E tech came by 2nd time, even after repairs, a whole new gas pipe with multiple connectors changed, there was STILL a gas leak. In all ~4 gas leaks identified. YIKES! We hadn't noticed a smell or anything! Very grateful for the safety pickup from a "routine" but very value and safety-added HVAC service w/ duct cleaning. Thank you for keeping my family safer! Appreciative of all your help!

Warranty repair was fixed by Justin in just a couple hours. Nice and cool again…read more Personable and polite.

Service agent, Peyton Coffey, did outstanding job. Professional and polite. Gave explanation of…read moreservices given. Will use again in future.

Tech came out 12/26/25 for $120 to diagnose 1 hp vs ecm blower motor replacement. On 12/29 they…read moresent quote for $2895 Includes labor. I figured had to be a mistake, its not a car motor, so i asked for clarification. i called another company authorized on my unit for 2nd opinion, cost $98. Diagnosed the same issue, 1 hp variable speed ecm motor replacement, got a price on motor from mfg while on phone and quoted $1370. I authorized the work and signed an annual contract. I appreciate honest work at a fair price. My $30k unit is 15 yr old, i know who i am not calling. I still have not heard back from Algeier, who i used many times in past, to let them know it was a little bit shady. So my advise, price gouging exist, be aware.