I tried to use them for years their website and their call center says something different than…read morewhen you get to the physical location they're not open and they don't take walk-ins anymore. This looks like a company in chaos and disarray the staff is nice but I have a feeling that this company won't be around long the availability for customers is horrible. I never had this kind of problem with LabCorp

The website won't let me sign in. Doesn't recognize my email. I looped thru the phone prompts and…read moregot nowhere.

This is my 3rd visit 2 with appointments and 1 walk in. The staff are friendly professionals, who…read morekeep this lab running smoothly. Both times I made an appointment I was called in at the time I chose, no waiting. I would recommend this lab to anyone looking to get their blood drawn without hassle and long waits. I am always greeted with a smile.

There is another large lab provider in the area but they are inconsistent with their hours and are…read moreoften closed due to staffing issues. My husband and I started going to Sonora quest and were very pleased with the experience. Place was clean and staff friendly and efficient. My frustration is with the billing... we have been with the same insurance for 36 years and labs are at no cost. Yet we receive bills... not much but odd. Contacted billing who said insurance rejected due to co-insurance which there isn't. So it appears the billing dept is providing that. Last blood draw I confirmed with the staff that they just have the one primary insurance and she confirmed. Both Sonora and our insurance confirm that they are a network provider. I'm not going to dispute the bills, not worth it as they will turn them over to collection and harm our credit. All we can do is go elsewhere.

Why is this building even open when a business could make far more use of the space inside. I…read morecalled up LabCorp and made an appointment for Wednesday 2-4-26 quite some time ago for the Prescott, location. I then made an appointment for my doctors 12 days later so that the results of the blood draw could be evaluated. Not only do I get an email but I also get a text saying that they're closed now for the whole month of February. Absolutely useless!

SEVERELY Understaffed. Took me 2 days of trying to have my LABS completed before my annual…read moreappointment next week. LABCORP Online appointments confirmed , 2 consecutive days to have lab work completed at GailGarner Prescott AZ. Ridiculously long lines and full waiting room of fasting frustrated folks. Why make an online appointment for 9 AM??? When you may be seen 2 hours later while FASTING. A very Unpleasant experience. My complaint is with MANAGEMENT NOT with the staff, doing their job the best they can under THESE conditions. HIRE more experienced staff . . 1 LAB TECH and 1 front desk personnel is NOT enough staff to call your business a LAB.

I've been to the Dignity YRMC Outpatient Draw Center a couple of times for blood draws. Both…read moretimes, the staff has been friendly, courteous, businesslike, and competent. If you need a fasting blood draw, prepare to show up by 7:00 a.m. for their 7:30 a.m. opening, because that's when the line begins to form. I find it much easier and faster to get blood work done there than at the SQ facility on Willow Creek Road.

HDDL has shut down unexpectedly. What a shame. Yelp wants more words in this review, so…read more.. "Baby, you don't have to rush You can leave a toothbrush At my place At my place We don't need to keep it hush You can leave a toothbrush At my place At my place"

This is the best lab in town. The wait time is non-existent... they take you back immediately and…read moreyou are out the door in less than 5 minutes. It is also the cheapest lab in town if you do not have insurance. I wouldn't go anywhere else.

This WAS a good place to get blood labs done. The phlebotomists have been good at keeping the…read moreexperience non-painful and efficient. Management / admin is sorely lacking. Unfortunately a while back they stopped having a receptionist. So if you have a problem, a question, any trouble with the computer check-in, TOO BAD. More than once, the kiosk didn't work and we waited forever until the entire waiting room cleared and refilled. So, if you MUST go here, be sure your (partial) name appears on the TV screen. Some people have resorted to entering their names multiple times just to be sure. So inefficient. Another issue is if you need to drop off a specimen, you also need to sign in and wait. So if the room is full, you SIT and WAIT just to DROP OFF a specimen! When there was a receptionist, it took a minute. Now it can be 30+ minutes! Ridiculous. And OMG after that wait, they CANCELLED the culture from the drop off. How much you bet they CHARGE $$ for that lost test. Useless! Another issue happened when my elderly family member got into the back when I ran out to get paperwork. Returned to a door slammed locked shut. He and the phlebotomist did one lab but didn't remember/know there were two. So he had to get poked 2x. I complained about the lack of receptionist and she said oh just knock (no sign says that's OK!). AND she said it's better without a receptionist and they plan to remove the windows and just make it all walls. So much for HUMAN customer care. Time for us to go elsewhere. There IS another lab right around the corner on Florence.

Simple blood draw. No reason on earth for this. I have good veins. So it's an untrained or…read moreuncaring phlebotomist. Go elsewhere if you can.

I had blood taken oin 5-4-26 for a blood test. Today 5-11-26 I went to the Lab Corp location in…read morePV. Allan looked in their system data and located my lab results. He faxed them to Optum. Here is some background. On the Lab Corp web site, my account shows no results for the lab test. Optum says they are able to locate a report in the Lab Corp system that the lab results are still pending. Lab Corp system shows they faxed the blood report on 5-5-26 to Optum. The next day from my appointment. Allan at Lab Corp did me good.

Just overall a poorly run business. I went for blood draw on July 1st for a full panel, they only…read moreperformed one test. I went back for another blood draw on Mon, July 12th, with an "urgent" request added by my dr since I had an appt that Friday, the 17th. It's Friday, my appt is at 12:40. No results. Don't bother calling because they don't answer tge phone and they don't check messages until after 3:00pm -- that is directly from one of the desk attendants. Really, a terrible business.

I can only comment on my own experiences. All was great. Very short waits. All personnel were…read morecordial and professional. Negatives....? Well, some of them did a better job making painless needle sticks than others. But no biggie in any case. I highly recommend.

This is now my second time here and having THE worst customer service by Kristin Williams. The…read morefirst time I chalked it up to maybe she was having a bad day and had a bad attitude. She didn't have on closed toed shoes and was flinging them around and kept sticking her long nails in her ears and wiping it on the table and playing with her earrings. She was huffing and mumbling under her breath this second visit as well. She then continued to have an extremely rude and condescending tone when I kept mine polite and friendly. She had to give me a sticky with her email and tossed it at me. After she printed out orders that she was visibly annoyed I had to email her she yelled at me for not reading the directions and not fasting. I politely told her no problem I will come back and left crying. She is horrid and should not be dealing with patience when she is obviously so upset and angry with something and taking it out on patients. Maybe I look like someone she doesn't like or she hates her job either way 2 out of 2 times I would not recommend lab draws by her.

From getting appointment made by FNP PC, Labcorp has been excellent…read more Great communication via text and email. Greeted by Alma at front desk and she was excellent as well getting me registered and set up. Julie was the phlebotomist who drew my blood and she was superb. Greatly appreciated her. All went very well.

The front desk person has a weird attitude about paperwork, I'm here for a pre employment drug test…read moreand apparently it's my fault that the employer didn't coordinate with them... I'm just here to pee in a cup man, I didn't ask for this.