It's not often you come across someone in business who reminds you that basic human kindness still…read moreexists. Jake at Barker Tech did that for my wife and me. Our home has an older AV system installed years ago by another contractor. Over time, the system became outdated, complicated, and the contractor became harder to reach and increasingly expensive. My wife and I separated several years ago, but she still lives in the home and has always struggled with the universal remote and the setup's complexity. Recently, she called me in distress because she couldn't turn on the television in the living room. Under normal circumstances, that would be a small inconvenience. But my wife is currently battling stage-four ovarian cancer and only has a few months left. All she wanted was the simple comfort of sitting on the couch and watching TV. I called Jake and explained the situation. Without hesitation, he said he would come take a look. The next day, he and one of his technicians, Wilson, showed up and spent over an hour patiently troubleshooting the system until they got everything working again. When the work was finished, I asked what I owed him. Jake said there would be no charge given my wife's condition. I was honestly taken back. In a world where it often feels like everything is transactional, Jake chose compassion instead. This wasn't just good service, it was humanity, and I'll never forget that kindness. If you're looking for someone who truly cares about his clients and takes pride in his work, Barker Tech is the real deal.

I'm torn writing this because I honestly want to keep Barker Tech a secret so they're always…read moreavailable when I have an issue! But the work Jake has done is too good not to share. I previously used a big Bay Area AV/home automation company. I spent over six figures on the initial install when I was rebuilding my house, and after that, every "fix" cost thousands. They had me on a Savant system where even a simple upgrade--like adding a new Apple TV 4K--was quoted at $4,000 because I needed new video cards. I was tired of the "gatekeeping" and not being able to make simple changes myself. I hired Jake to fix the mess, and Barker Tech has been incredible. He didn't just patch things up. he completely updated my network and AV, removed the bloated Savant system, and simplified my entire home automation setup. The result? A system that is high-end, significantly more dependable and simple, I'm able to DIY some things and I don't need to worry about explaining to my wife why a simple change to the system costs more than our first car we bought. The responsiveness is what really sets them apart. I recently had a troubleshooting issue: Jake responded within 5 minutes and had it totally resolved in 15 minutes. Barker Tech feels "too good to be true" because the knowledge and attention to detail are world-class, but the prices are actually reasonable. If you're tired of being overcharged by the big firms, call Jake. (Just don't take up all his time!)

The Security System that Richard and his team set-up is working well. They were really great to…read morework with and explained things as they went along. Thanks for all your help!

UPDATE: After my…read moreoriginal review, the company's CEO personally reached out to discuss the situation. Although the project did not meet my expectations and my original concerns remain, I appreciate that he took the feedback seriously, worked to resolve outstanding issues, and refunded the design fee. I am updating my review to reflect the company's efforts to make things right.

Another good experience with First Tech Networks and John Jiang…read more He installed a Doorbird entry system for us a few years ago and it was malfunctioning. John responded to my emails on a Sunday evening and he even power-cycled the system for us, which temporarily restored functionality. John contacted Doorbird on our behalf; happily, Doorbird were able to make a remote fix for us.

As the building manager of a 25-unit condominium building, I…read morehighly recommend this company--particularly to other building managers and property professionals. Their combination of technical expertise and customer-focused service is exceptional; | doubt you could find a more qualified or responsive team. From start to finish, their professionalism, punctuality, and attention to detail were evident. They arrived precisely as scheduled and took the time to consult with us on optimal camera placement before completing a flawless installation of our new security camera system. The resulting video quality is exceptionally clear and sharp, exceeding our expectations. The entire experience was five-star in every respect. The only suggestion I would offer is to review your Wi-Fi upload capacity with them in advance to ensure the best system performance.

I found Bay Area Tech Hero while searching for a network specialist to install Ethernet wired…read morebackhaul in our older (1950s-60s) home that had been renovated but still lacked proper networking. Since they seem to handle a lot of corporate-scale installations, I initially wondered if my project might be too small--but that concern disappeared pretty quickly. The team was already very familiar with Ubiquiti systems and was incredibly patient working with me despite my fairly basic understanding. They walked me through the tradeoffs and ultimately recommended stepping up from mid-range equipment to more professional-grade options. The reasoning was clear, the cost/benefit made sense, and at no point did I feel pressured--just well-advised. The actual Ethernet installation work was top-notch--smurf tubing, recessed (not sticking out!) enclosures, and everything. The level of craftsmanship and attention to detail is honestly beyond what I would normally expect (or even feel comfortable demanding from contractors). They went above and beyond without being asked, and the cable organization is immaculate. Huge thanks to Justin and John for their precision and quality of work, and to Jim and Rodrigo for their thoughtful recommendations on equipment and access point placement. If you're looking for a team that combines technical expertise with professionalism and genuine care, I'd absolutely recommend them.

I did not wind up using their services but they were beyond helpful listening to my issues and…read morediscussing the options to fix it. I will def use them in the future !

Cesar upgraded our home Internet network and did a fantastic job - very conscientious of our home…read moreand worked quickly. We brought him back to upgrade our home entertainment system. We love the upgrades and Cesar made it very easy.

Our new home has tons of networking problems. It was super complicated and very very confuse…read moresystem. Cesar and his wife went to my home to work on home networking system with my husband. Cesar was very knowledgeable and knew exactly what need to be done for our system. He was onetime , hard working , polite, careful and honest. He is doing a great work. If you ever need a person to set up your network, you should give him a call.

Hi everybody! To tell long story short: For several days I…read morewas trying to connect my SAMSUNG Smart TV to the INTERNET through WIFI & I was unable to do that because of inability to run virtual keypad. During next hour of placing my order on YELP Christopher from Virtual AV contacted me & clearly step by step instructed me what to do to establish INTERNET connection. It was a success... after 3 days of useless long conversations with SAMSUNG Call Center agents... Highly recommend contact Chris to resolve any smart TV issues. Many thanks, Chris! Good Job! Best, Serguei

Fantastic service for home internet setup!…read more Had an initial call with Chris to provide my input on the home layout and the coverage we were looking for in the different areas. Chris was super knowledgeable about the different setup options including Ubiquiti, Eeros, etc. Chris informed that they will take care of bringing all the potential devices to install including the network controller, Netgear switch board, Access Points, etc. Jake was the team member who visited our home for the appointment. I did an initial walkthrough with him sharing all the relevant details including the Xfinity Internet input, preexisting wiring, etc. Jake was quite friendly and shared his knowledge on the different Eero Access Points he brought with him. Jake noticed the possibility of cleaner LAN cord management in the garage using wall plates for which he made a Home Depot visit during the appointment. Overall, all the Access Points were up and running within the time budget discussed prior to the call. Also, Jake helped with the Eero app setup for monitoring the usage. Been using for a couple of weeks now and things are looking pretty good so far in all locations of our home. Strongly recommend this service!

I had an incredibly weird issue where some of my home outlets work and some do not and some were…read moreflickering in and out. The breaking point was when the internet became unreliable because the power was unreliable and the stove stopped working. I contacted Alex and he said he could send someone over that same day. He was transparent about the pricing before the job began. When his team member (Ming) came over he was thorough and transparent about what he found and Alex came over to assess himself. Turns out one of the main line coming into the house on the verge of burning out and thus the other 110v line was trying to compensate which caused it to also overload. This explained why the 240 outlets were not functioning. Our electrical was just old and the age caught up. He gave a reasonable estimate and fixed it by the end of the day. In passing, I also mentioned that although our stove worked, it seemed that it's power fades as I use it more and he was able to determine that line was under gauged for the load and was a fire hazard. Looking up the prior setup before my recent renovation, I see that they had incorrectly reduced the stove line from 40amps to 30amps. Alex and team was able to solved that problem as well, giving me updates along the way and providing very easy to understand explanations. This was an annoying problem plaguing us for years! Again, the pricing is very reasonable and the quality of work is exceptional. I highly recommend Alex Tong and his team.

Alex was very knowledgable and responsive when it came to assessing the project's scope. We…read moreultimately couldn't go with him due to scheduling issues but it was a pleasure and I will definitely consider Alex again for future work.

These are great guys. They are not the cheapest but they get the job done right and will come back…read moreif they missed anything. Don't go for the cheapest. Get the job done right with Wistech!

Very professional and a pleasure to work with. We worked together on the right equipment for…read moreupgrading my wifi and cameras around the house, they ordered it for a small fee and came and installed it. Highly recommended.