We scheduled an appointment with High Performance to assess whether our roof needed replacement. While we haven't had any work done yet, our experience so far has been excellent. Brad arrived on time and clearly explained each step of the roof evaluation. We received a detailed report with photos and explanations the same day, followed by a prompt price quote. During our phone discussion, Brad reviewed the findings, explained available roofing options, shingle types, and described the TX Proof hail-rated roof they offer. He also noted that their team can assist with HOA approvals if needed. Overall, Brad was professional, informative, and a great representative of High Performance Roofing. read more

Just had our roof replaced today after serious hail damage from storms earlier this year. Marciano P. was amazing to work with. He walked us through the process and was very knowledgeable and professional. Our roof was completed in one day per our request. The crew that came was respectful of our property and did a great job of cleaning up after. Glad to have this huge project out of the way. Would highly recommend HPR! read more

Paul W. was great! He did my roof a few years ago and just did my parents roof this year. Great customer service as well as quality roof work and he knows his craft. Very helpful and knowledgeable about the industry. He loves what he does and it shows! read more

Just finished our 4th project with HPR and as always, we were very satisfied. We highly recommend Brad Black and his team. Leona R read more

These guys were fantastic from start to finish! Dominic was our project manager. He and his team were personable and friendly. Dominic kept us informed every step through the HPR process. If you also wish to be a happy customer HPR is the company for you! read more

Paul Wilkerson at High Performance Restoration did an excellent job replacing my roof! He was so easy to work and very efficient and detailed oriented. Definitely customer focused! I highly recommend them!!! read more

We recently upgraded all windows in our 25 year old home. Brad Back and team at High Performance Restoration get 5 stars from us for professionalism, recommendation of products, and guidance with selections. We were most impressed with the efficiency, cleanliness and quality of the expert installation. We have recommended HPR to several neighbors and passers by who compliment our new windows! read more

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Firstly, this is my second roof due to hail damage since buying the house. This experience was dramatically different. Paul W. Handled my latest replacement of the roof, gutters, windows, and screens as well as the minor things that needed to be done. I actually enjoyed working with him, he's knowledgeable, strait forward and honest. I had many questions and he was quick to respond to anything that came up. The roofing team and the subs that did the work were great and left my home better than it's been in years. My first roofer cut corners, didn't do a great job and Paul made sure I knew exactly what they were doing and why. The folks at HP front office made sure that the insurance company was informed and all the negotiations for a job done right were taken care of. I will not hesitate to call them and more specifically Paul when I need anything done. It's unnerving to say the least when 20 people a day knock on your door after a storm like we had. So get ahead of it. No stone was unturned, no call was unreturned, no email and no question unanswered. And the roof and house look great. Thanks Paul and HP. read more

We needed new windows installed. A friend recommended High Oerformance Restoration to us Paul Wilkerson of High Performance Restoration was very helpful. The team who installed the windows was efficient, professional and courteous. They did a great job, taking care of our home, our landscaping and cleaning up the mess. The windows were installed in one day! Thanks, Paul and High Performance Restoration. We appreciate your great work! read more

Quick to come out and check out our roof! Great company & staff. Seth was easy to work with and made a stressful process run smooth!

I had the best experience working with High Performance!! I had both hail damage and a water leak on my roof which required the entire roof and gutters to be replaced. After meeting with Brad and his team, they quickly provided me with an estimate after the inspection and worked with my insurance company for processing the claim. Not only were they quick in getting the work completed and cleaning up, they exceeded my expectation in their level of professionalism and follow-up. From their customer service, sales team and variety of products and services that they offer, they can't be beat. I definitely recommend them and will be using them again for any additional projects around my home. Thank you!! read more

We are extremely pleased, impressed and thankful for this roofing company "High Performance Restoration"! We had some difficulties with our insurance company, but Adam Pusateri and his company High Performance Restoration, worked diligently and faithfully to help us resolve them! Also, they did an absolutely wonderful job with our roof! Their team was amazing, they were professional, hard working and did an awesome quality job! Also, If anything wasn't done quite right, Adam had it fixed immediately! He was always quick to respond and never needed to be reminded of anything! He was always kind, patient and professional! Even after we had paid in full, Adam made sure the final details of the job were finished perfectly, which is rare for companies to be that honorable! We are so satisfied with High Performance Roofing and would recommend always using them! read more

Tyler Brown with High Performance Restoration has taken care of many of my clients. An arm to my company is home & auto insurance. My clients call me to find out the best company to use post hail storms, water damage and the like. Every client and I've sent over 15 now, have had a great experience! I highly recommend HPR to anyone needing roofing, gutters, windows, etc. read more

High Performance Restoration (Hprtexas.com; # 214.396.7772) completed our roofing project for our Frisco residence. Jaime Michel, (Cell: 214 540 2163; Jaime@hprtexas.com; ) was our project manager. He was very professional and friendly. He answered our questions, brought samples, and gave us a good idea of what the process would be and timed everything accordingly. We needed some painting work done due to water damage through the old roof and that was completed by them as well. The roof and ceiling look great. We are very happy with the company and would definitely use them again. read more

Brad and his team were quick to come and inspect our roof after a storm. Highly professional and very thorough inspection. Provided pictures and a talked with us in detail. read more

Horrible. Moved my appointment back several times and then just didn't show up. Wouldn't even return my call when I tried to reach them to see if they still wanted the job. Do yourself a favor AND DO NOT CALL THIS COMPANY. The worst!!!! read more

Be very cautious when doing business with Brad! He put a lien on my property illegally and is refusing to remove the lien even though he realizes the way he filed it is fraudulent! read more

Dominic and Aaron were great. They were friendly and quick to act. I highly recommend this company!

High Performance Restoration was recommended by a friend who had used them in the past and was very satisfied.They did some excellent work on my home so I can highly recommend HPR. They worked with my insurance company to insure all damaged areas were covered. They replaced my roof, all of my rain gutters, and several window screens that were damaged from hail. All their work was professionally done and of outstanding quality. read more

These guys are amazing. They walked us though the whole process and explained everything they were doing to help us. Our roof came out great and we were able to upgrade to a much better roof. This company is surely a A++ in my book from there sales team to there installers to all the people in their office. Their insurance specialist are the best in the business and got the most out of our claim for us. read more

Steve and the team did a great job. I was about to go with another roofer, but I got HPR's contact info from my next door neighbour and the rest was nothing but great experiences. Thanks team. read more

Donnie was our rep, he was very thorough and professional. Donnie worked with our insurance company, took care of all of the details. We now have an upgraded beautiful roof. read more

Doug and Chris came out and fixed leaking roof. Very prompt and courteous. Several contractors before HPR tried to fix the issue but were unable to locate the source of the leak. read more

I'm pleased to recommend High Performance Restoration. We worked with Donnie to repair hail damage to our roof, gutters, fence, window screens and beading, and external air conditioning unit. Donnie was very knowledgeable about the insurance claims process and managed all of our projects to completion. The workers were well-managed and cleaned up nicely. Our home looks great! We plan to continue to work with HPR in the future, as we update our home. read more

We had our roof replaced by HPR in August 2017, due to hail damage. We went with them because they assured us that they would also handle all supplemental repairs (gutters, staining, paint, etc.) so that we wouldn't have to worry about it. A few days into the roof install, the crew left with no explanation, the unfinished roof was exposed and a rain storm was coming. I had to call them and they explained that they sent the crew to another project because they ran out of shingles. They didn't believe me that the roof was exposed until I sent them pictures. Multiple storms came, then comes the water intrusion into the house. I ended up crawling around my attic with the only person from HPR who wasn't out of town, trying to identify the source of the leaks for multiple days; through multiple storms. The roof was incorrectly installed and it caused severe water damage to our home, including buckling hardwood floors and mushed dry walls on both stories, etc. Our project manager was out of town on multiple trips, even though he assured us he would personally oversee the roof work. We had to deal with the owners directly, but they couldn't figure out where the leaks were and were going to simply give up. They suggested we get another roofer over to repair our roof... They also said it was probably a preexisting issue, even though our home was dry inside before they replaced the roof.. After I insisted they try harder to fix the leak, and as they were walking away to leave, I had them do a water leak test which identified the leak. Thus, the nightmare continues. A disaster recovery service installed 15 massive fans and dehumidifiers that droned on for a week and got us very sick. At this point we were on our own to repair all the damages and spent several months and hundreds of hours of our time to find contractors, negotiate pricing, and work with multiple insurance companies and loss adjusters to repair our home. It took five months of our lives to deal with this. During this time HPR sent us a bill for a lump sum with no line items describing what was even completed. There was no empathy, and certainly no apology. I wouldn't wish this on anyone, which is why I'm writing this review. read more

High Performance inspected my roof and indicated that a new roof was needed and the fence needed to be refurbished (power-washed and re-stained). Filed a claim with insurance and the High Performance rep was here to meet with the claims adjuster. Adjuster indicated the same thing. Discussed some options with the rep (to have gutters added) and emailed him a copy of the adjusters report. He emailed back that he received it. After eight days I emailed the rep to see if an estimate was ready, no response. Two days later I called the rep who seemed surprised that I hadn't been contacted by the gutter company to get some info needed for the estimate. He indicated that he would contact the main office and get back with me. Another eleven days with no response, I called the rep again, he was at an appointment and indicated he would give me a call when he was done. Ten days later, still no call back. Thirty days total and still no estimate. Returned their advertising sign that has been in my yard for the last six weeks. Time to find someone who wants to do the work. read more