I went in for an oil change and ended up needing a lot of additional work. They were very thorough…read moreand detailed in letting me know what repairs were necessary. I felt like prices and options were fair and services were professional.

UPDATE: Lonnie's took a look at the car again, and even drove with me to help identify the sound…read more They meticulously went through different components of the front suspension to try to determine what the issue was. It ended up being a stripped bolt on the front left sway bar link that attached to the subframe. I am impressed with their attention to detail on this, and I appreciate that they really wanted to get it resolved. They also didn't charge me for any of the work, which included a brake flush to fix the brake issue I noticed after the first repair. I highly recommend them, and I think it says a lot about a business when they own a mistake and fix it. Thanks guys!

I've used their services and recommended them to many friends. They do fantastic work! Family owned…read moreand run so they put their blood sweat and tears into the job and great customer service.

Derrick and Quality Transmissions did a excellent job rebuilding my transmission on my 95 Mustang…read moreGT. I recommend these guys if you have a problem with your transmission Posted by Nate

I don't usually write reviews but really wanted to show my appreciation for a job well done. I…read morewaited a few weeks after getting my car repaired to make sure it continued to run well before writing a review about it. I kept waiting for it to struggle up a hill as it did before, but it is running smoothly. Accurate Transmissions in Durham was a little out of my way, but they came highly recommended. I have an older model Honda and was afraid that my car had completely died and that I would have to buy another car, for which I didn't want to have a car payment. The mechanic (and I believe the owner) offered to have me towed. He told me some other things needed repaired along with the transmission work. I knew that his assessment was authentic because he didn't want to take a chance on making some of the other repairs himself, so I knew he wasn't trying to sell those repairs to me. My Honda is running great! I'm so excited that I took a chance to have my car repaired and didn't give up hope on it. It was a much better option having the transmission repairs instead of having another car payment, or forking out cash on another car. Accurate Transmissions also kept me current on the repair process. I highly recommend this shop.

I won't be too hard on Accurate because they did fix our transmission at the end of the day. I…read morewould like to give a 3.5 but it isn't available. The worst part about our experience with Accurate is that they did not listen to what we were asking them to repair. We understand that mechanics have to get their own diagnostics but we took it to the dealership AND another reputable service center and both places gave us the same reading (many repair shops including dealer won't work on transmissions). Accurate decided to do what they wanted, most likely to save $$ on their end. Then William, who takes the calls, got an attitude with me after Accurate had our car for 2 months, when I asked when we could expect our car back. I will say, Accurate ended up paying for our rental car which was a huge help after paying $3k to get our transmission fixed. I will keep you posted on our cars progress as we've had it for about 3 weeks now and all is well.

These guys are honest and hard working! I felt safe and well cared for. They explained the work and…read moreactually charged a lot less than I had expected. When I thought the transmission was going to need to be replaced- they showed me a small -$100 part that needed to be fixed.

This place is fantastic. I pulled in without an appointment needing major work (a complete…read moreoverhaul of my transmission fluid lines) and they couldn't have been more helpful and accommodating. Work was actually complete by the end of the day for a nominal cost ($200) and my 2010 Forester with 140k miles on it has run great ever since. I highly recommend Charlie's!

Horrible experience, guy behind the counter needs lesson in customer service. Stop overcharging…read morepeople or they will go elsewhere (like many others have after coming here). I didn't even end up getting anything done; I just spoke to him on the phone and he was very rude.

Took my nissan pickup here for a 100k service. No…read moreappointments, so had to leave it. It was a busy place, but plenty of stalls, and I had it back at the end of the second day. Required fairly extensive maintenance, so I was expecting to drop some coin. The counter man was friendly, helpful, and gave me a quote I was pretty happy with. In the end, it was unusually spot on, and when I came to pay and fetch, a different counter lady saw my work ID and gave me a discount for working at Duke. Overall, fair, efficient and would definitely be comfortable going back there again.

Great experience all around for a transmission fluid and filter change on my Mini Cooper. I…read moredropped the car off the night prior and dropped the key through the door slot. They called me the next day around noon pickup. Price was reasonable (sub $300 - which is way less than Mini dealership) and everyone I interacted with were professional, friendly and helpful.

Yesterday I stopped by Jiffy Lube because they had forgotten to reset my oil light after my last…read moreoil change. While I was there I mentioned I had smelled a burning rubber smell recently so asked them to check it. They said it looked like my transmission was leaking so they referred me to Cottman's. I didn't know they normally require appointments so I just went in yesterday afternoon and explained the situation to the woman at the front desk. The owner was in the back and heard what I said and told her I needed to be moved to the front of the line. If I truly had a leak it was extremely flammable so he wanted them to immediately check it instead of sending me away to come back later because there was a chance my car could catch on fire and he didn't want to risk that happening. A mechanic immediately came and checked my car. After their inspection they said I had a few oil leaks, it wasn't my transmission and I could drive it without risk of it catching on fire. They referred me to the mechanic next door since they don't fix oil leaks there. While I didn't end up getting anything done, I really appreciated their sense of urgency and concern. The inspection they did was free which was nice. If I have any transmission issues in the future (which fingers crossed I don't) I would absolutely come back here.

Have trusted this business for the past few years and received excellent customer service and work…read moreevery time! Justin and his crew are very efficient and quick to respond with diagnosis and fixes. They always go the extra mile to make sure you are treated well and taken care of. Highly recommend their services! And a big thanks again for your previous work on my family's vehicles!!!

Recently had an oil leak. I was able to have it looked at & repaired quickly & efficiently. He also…read moreprovided regular updates. I can really appreciate his professionalism & he is very knowledgeable! I won't be going anywhere else for anything car related!