I would not recommend this mechanic company to anyone. I trusted Josh and Justin to install a new…read morerear end and driveshaft in my truck, and they assured me everything would be done right and I'd be "ready to ride." That couldn't be further from the truth. They called me around 2 AM saying the job was complete and asked me to send the remaining balance. Just minutes later, my driver reported that the truck was shaking extremely bad. When I called them back, they told my driver to meet them about 10 miles away--only to then say there was nothing they could do. Since then, I have been calling them all morning with no answer. On top of that, my toolbox was stolen off my truck while it was in their possession. This entire experience has been unprofessional, dishonest, and unacceptable. I paid $4,000 for work that was clearly not done correctly, and now I'm left dealing with additional damage and missing property. If they do not communicate with me ASAP, I will be filing a civil suit and taking this matter to court. Do yourself a favor and take your business elsewhere.

Justin responded to my request within 10-15 minutes and from that point forward, went above and…read morebeyond in every way. My daughters car wasnt running well and she took it to a local shop. We got the estimate and it was ridiculous. I know how to work on cars for the most part, but since Im in Maryland I was kind of stuck either paying the ridiculous prices or going to fix it myself 6 hours away. Justin agreed to do the work for an extremely reasonable and fair price, and did it the same day. I ordered the part from the local auto store and he picked it up and put it in withing an hour or so. He sent me videos of what he was doing as well as constant updates along the way. There is NO REASON to find anyone else to work on this car for me anymore, as I know he knows what hes doing and is reliable and reasonably priced. Very Satisfied

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

My experience at honest automotive was smooth and hassle free. I originally came in for an oil…read morechange and to get my tires checked out and was quoted $105 which I felt was a fair price. I ended up needing more work done and while it was expensive as cars are it didn't cost an arm and a leg. Gia the manager was also just pleasant to talk to and very communicative overall. She even offered to let me come around the desk to type in my credit card number for privacy which I felt was a thoughtful gesture. Overall my experience was great and my car feels better! Thanks honest automotive!

After AAA repeatedly (three trips) failed to deliver a working battery for my 2023 Honda Odyssey, I…read moregave up and found Sean Gordon online. He was working on a job but came later the same day. He picked up the battery from AutoZone and quickly installed it. The back story is that I am in a power wheelchair and require this modified van to get in and drive anywhere. Wheelchair transport trips are $100+. After a 3 day delay caused by AAA, Gordon's Mobile Repair got me on the road again.

DO NOT hire them for A/C (or ANY) service. It was close to impossible to get them to come do the…read morework. They told me on more than one occasion that they would be able to come and then told me they couldn't make it, or they failed to reply at all. I had to lend them some of my tools and they lost a torx bit of mine. My first contact was on 5/30 (over a week ago) and my A/C is still not working. The last straw was yesterday when I was told around 11AM that they should be free around 3PM and could come finish the job. I waited until 4:30 and messaged both of them and they never showed up or replied to my messgaes.

J was arrived on time despite the short notice he was given for an alternator replacement. He did…read morean excellent job, was courteous and offered a competitive pricing.

J knows cars!! Brought my Benz in to have the AC fixed. The price was reasonable so I gave him a…read moreshot. It was finished in one day. He is fully trained car specialist whose passion shines through. He loves what he does. Needless to say, the Ac works fine. I want to add that prior to this, I had brought it to a popular repairs shop specializing in Benz, and they did not fix the problem. It pays to use a new person, like I did. I gave him a chance and he shined through. I encourage you to contact J with any car problems you might have. His communication is top notch. All my questions answer. Thank you, J.

Awesome quick and fast service. Would def use services again. John was on time, efficient and knew…read moreeverything that needed to be done. Thanks!

I set up a brake repair for the rear brakes on my truck for the next week and John responded (copy…read morethat) , He didn't show up when he said he would but called and told me that got held up making another repair and apologized and came over later and replaced the brake parts

Robert is a pro. He answered on a Saturday morning and was onsite by late morning. My alternator…read morebelt had broken on my way home Friday night. Robert replaced my alternator belt and had me road capable in under 30 mins. Great work! Pricing for his service was within reason and fair. I'll definitely save his information for future vehicle service needs.

I needed a new alternator repair and I contacted him about services and he said he would come out…read moreon Sunday, on sunday when I tried to message about confirmation of him coming he didn't message back until a hour before he was supposed to show. When I tried rescheduling he didn't reply to my messages and didn't message the following day either. Huge inconvenience and wasted 3 days waiting on him when I could've contacted someone else to order the alternator and fix it within that time frame. very unprofessional and caused me more Of an inconvenience then I was already in. Will not recommend

They have been great. I started out just getting my inspections here, but now I trust them with all…read moremy maintenance.

I requested a quote for replacing spark plugs on my suv. The quote that I received from Spencer's…read morewas $700 best case scenario. He went on to explain how expensive the plugs are and the difficulty of removing. He also said that if the plug broke during the process the price could increase significantly. I bought the motor craft platinum plugs off Amazon for $38. A mobile mechanic installed in less than 45 minutes for $200. The other quote I received was $250. What a rip off.

Super impressed with entire process, people, and business…read more Brought our 2013 F150 for 60k maintenance and an engine light. We got tires, transmission drain and fill, brake fluid, spark plugs, fuel induction cleaning, and inspection. There was no pressure in trying to sell us- we planned on these important maintenance steps for our truck. Diagnostic process for the engine light was refreshing and didn't just try to throw new parts at the problem. First suggested to try a new battery. The digital inspection photos were awesome to get by text. Communication was excellent. The owner Kevin was a phone call away if we had any questions- very knowledgeable, kind, and honest. They kept us updated by text with the progress. They excelled in every aspect of communication and kindness. We are honored to support this local business that is very highly recommend for a reason. Every step of the process was impressive and clearly see why Champion Tire and Automotive are named Durham's Best. The best part was the good, kind, honest and knowledgeable people. A phenomenal business model that we hope spreads to other businesses in the area. We loved how supporting the local community and food pantries is an integral aspect of how they care for the community. If you can- Don't forget to bring a nonperishable food donation Highly skilled technicians made our truck run like the day we bought him. It is clear by the way our truck drives that the master mechanics and technicians have a vast knowledge base and talented skills gained through years of experience. You could feel it in the handling, shifting, and power from the pedal.

paid $300 for ac recharge that lasted one day. took it back and now I'm told the compressor is…read morebad. There has to be a better solution than charging for something to last 1 day.

I simply do not trust anyone else to take care of my Honda. They are honest, they do excellent…read morework, they communicate really well and they don't charge a fortune.

I scheduled my car inspection and had a great experience. They were friendly and efficient. With an…read moreappointment and being willing to wait, they said I would be done in about an hour. I was in and out in under 45 minutes. I plan to return when I need car repairs. They impressed me.