No call no show. My appointment was confirmed and he was supposed to show up between 10-12. Never…read moreheard from him

My GE front load washer had a small leak from the rear of the machine. I called JP and he came out…read morethe same day. Did some adjustments on the washer and said it was fixed. I used my washer that day and it flooded the room it was in. Called JP back. After 2 months and 3 different parts he said it was fixed. Less than 2 months later the washer started leaking the same way it was before. There were several no calls no show incidents and he was always late when he did show up.

We used Worx Appliance Services twice now and had such a great experience both times. He's always…read morequick to respond, takes the time to explain what was wrong, and has reasonable prices! I also love that he's able to send invoices through e-mail so we can have an immediate receipt upon paying. Its hard to find reliable, trustworthy, honest people nowadays so I'm definitely happy I found someone we can count on thanks to other yelp reviewers!

Poor business and poor communication. I scheduled an appointment on Monday for services on…read moreWednesday. Wednesday arrived no call, no show, and no text. When I did a reach out surrounding my service they said I put you down for a different date but, the verification text confirmed Wednesday. Didn't accept responsibility, didn't apologize, nor tried to solve the miscommunication on their end. Then because I wrote a review surrounding their miscommunication he texted me called it slander and refuse my appointment. Making threats after I said I'll speak to the supervisor

Mike is great! I needed two appliances fixed and Mike got the job done. Fast, friendly, and…read moreprofessional. I will definitely use his services again and I will be referring him to others.

Mike is nothing short of amazing! He went above and beyond with fixing my dryer. I would recommend…read morehim 7 days a week, 365 days a year if you want your repair done the right way!

I had a European LG washer/dryer single unit with a front door gasket leak. Called them and Higher…read moreStandard sent out a technician the next day on time, with the estimated time window given. Appliance pro Rick order the part, which took 4 days to arrive. A 40 minute installation and some above and beyond service to the LG washer/dryer combo, problem solved. A no question referral for using this company for front door washer issues.

Today we contacted Higher Standard Appliance Repair regarding a malfunctioning Samsung…read moreRefrigerator. Cary the person we spoke with was very helpful! Not only was she able to schedule a repair appointment for the very next morning but she also advised us to call back with the Model number and Error code to see if she could help us reset the refrigerator over the phone and thus save a service call.With her guidance we were successful with our reset and thus were able to avoid the cost and inconvenience of a service call. This company has certainly earned our loyalty for any future appliance repairs we may have!

Not a legitimate business. He will say his payment method is not set up. He will ask you to cashapp…read morehis wife/girlfriend Marcella. He never shows up to make the repair even though he has charged you for "parts". Brad is a crook, thief, scammer. He will be caught.

no show for appointment then rescheduled for next day without checking with customer first. Also…read moreonly payment in Cash, Cash App or Chime. Very unprofessional!! Found another repair service as I feel the quality of how this was handled led me to believe not a legit company!!

Derrick was great and affordable! He knew what was wrong with our stove immediately and showed me…read more He had it fixed in a 1/2 hour. Again, thank you Derrick!

He's a life saver. My washer died on me on Sunday night. Right in the middle of a load of laundry…read more I called on Monday and had Derrick out within 3 hours. He fixed the washer's problem and another I didn't know about but got it working better than it ever had been. If anyone needs a quality trustworthy appliance repairman there's no one better to call.

This repairman was great! The service was excellent and the bill was affordable. I would highly…read morerecommend this appliance repairman.

From the owner: Al Long's Home Appliance Repair is backed with 50 years of experience in the industry. Our…read morequality work is back with warranties on parts and repairs. We put our clients first and it shows in our work. Al Long specializes and only services washers, dryers, stoves. Unfortunately, at this time, we are no longer servicing refrigerators.

They always have the part I need in stock, or they can get it in the next day, NEVER longer. The…read moretechnicians behind the service counter are very knowledgeable and extremely helpful; there are no dumb questions. They want to sell you the RIGHT part.

Requested service online and was responded to quickly and given an appointment for the next day…read more Brian diagnosed the problem and suggested we might want to consider a purchase of a new washer rather than to put the money into a 7 year old appliance. He suggested a quality replacement brand we had never heard of but were able to quickly find. Bought it and love it! A&E was suggested to us by a neighbor who had used their services for 15 years!