You never know what kind of experience you'll get when going to any dealership, but I am happy to…read moresay that overall, the Findlay Chevrolet experience was pretty solid. Our salesman Johnny was very patient, listened to my requests and really did work to make the deal happen. Each time we counteroffered, he did come back with a better deal that was closer to what I wanted. I really didn't have an expectation to buy or not buy when I entered the dealership. I was in the market for another vehicle, but not pressured to have to get another one. This helped me also be patient with the process since I didn't have to do any deal at the end of the day and still have my car to keep rolling in. As the dealership was starting to close, the sales manager did come with a final deal that really did suit what I wanted. I signed for the truck. The finance portion went smooth and was straightforward. As it was night time, I did return on another day to actually inspect the car. During the inspection/on boarding we noticed a few things that needed correction. The PPF on the door panels were already peeling and there was a scratch, paint flaws and a misaligned door. We asked for the corrections. I also found that even though the window sticker says ceramic coated, upon self washing the truck, it really appears to be a lackluster job on the ceramic coat. The water completely sticks to the car and there's no beading action as a ceramic coated vehicle should have. I do have to say I like their coffee and hot beverage bar a lot. It's nice to go in there and to make a beverage as you're waiting for or working with a team member. All in all - the sales and finance process was very good. The correction of flaws took longer than I expected.

I needed help with my Silverado Trail Boss with a brake issue and asked that they try to get the…read moretruck completed as quickly as possible because it's my primary transportation. After they took in my truck they told me that it would take 2-3 days to diagnose the problem. I waited the asked period and never heard from them. I called and did not get a call back. I texted and still did not get a response back. Finally I took an Uber to the dealership to talk to the service advisor after 5 days of them having the vehicle. When I spoke to the service advisor she explained that they could not work on the vehicle because I have aftermarket brake rotors. I asked to speak to the Service Manager and as he tried to explain the reason for the delay he brought the service technician. The service technician explained that with out OEM brake pads that he could not verify that my brakes would be safe. That is when I turned to the Service Manager and said "the only reason you won't work on my truck is a policy and not a mechnical reason?" he said "Yes". There are many people who use aftermarket parts becasue they work better than OEM parts and I saw this as a very short sighted policy that they have. They wasted several days of my time and the lack of communication by the service advisor was just unacceptable and the Service Manager was just unwilling to compromise and help me get my truck back on the road. I had it towed to another shop this morning and I had to pay their "diagnostic fee" to get them to release my truck. Very unprofessional shop and will never do business again with this dealership.

They sold me one of the best vehicles I ever owned! It's my first truck and I'm very happy with it…read more It's a 2001 Ford F150 Lariat 4 by 4 and it's in great shape. It did need most of the fluids changed and the AC charged. It is 25 years old and I expected to have to do some work on it, but the body and inside is in beautiful condition. These guys were super nice and even had someone I could call for a good deal in insurance! Highly recommend!

I bought a car here from Jerome. The experience was fast and easy. Jerome was very knowledgeable,…read morehelpful, and didn't try to pressure me. I'll definitely be back if I ever need to buy or sell a vehicle!

I used to bring my Toyota's here for service but I had not made a purchase from this dealership…read moreuntil this past Labor Day. I had the pleasure of working with Toby to locate and purchase the Tacoma I've always wanted. He helped secure just the right one for my needs, he was patient and informative throughout the process, and made sure I understood everything and got exactly what I needed. A smooth process from start to finish, Toby is a top notch salesman, friendly and I'm very happy I was able to work with him. Findlay Toyota is very streamlined with everything in one spot, a truly comfortable car buying experience and I wish I would've bought a vehicle here sooner. If you're looking for a Toyota or need good service by professionals in a great location, I highly recommend stopping by and be sure to ask for Toby!

I waited almost 2 months for my 2026 Toyota RAV4 Hybrid, and what should have been an exciting…read moreexperience turned into one where I genuinely felt lied to and scammed. We worked with Kody Manalo and were very clear about what we wanted: a white AWD RAV4 Hybrid with no unnecessary extras. We agreed on a price, received it in writing, paid a $500 deposit, and were given a VIN for the vehicle we were waiting for. On August 26, Kody told us our car had arrived. When we came in the next morning, we immediately noticed extras we had specifically said we didn't want. I checked the VIN and discovered THIS WAS NOT THE CAR WE HAD BEEN GIVEN THE VIN FOR. It was a different vehicle with a higher price. We immediately questioned Kody about it. He told us not to worry and that our agreed price would stay the same. Based on that assurance, I signed paperwork reflecting the original price. About 30 minutes later, he came back and told us the price was changing because this was a different vehicle -- almost $3,000 more. I asked what happened to the RAV4 we had waited two months for, and I never received a clear explanation beyond an "internal miscommunication." We asked for a manager. Remi Chun (Remington) came to our table. We specifically asked if he was a manager, and he confirmed that he was. He acknowledged that this was their internal mistake but said they would not honor our original price. I later discovered that Findlay Toyota's own website lists Remi Chun as a "Sales Associate," not a Sales Manager. The whole experience honestly felt like a well-organized scam. People told us things directly to our faces, only to change the story shortly afterward. We were basically given two options: pay almost $3,000 more for a different vehicle with extras we never wanted, or start over and wait potentially another two months. Unfortunately, my previous car had broken down and I had already been paying for a rental for about a month. After almost 4 hours of arguing and feeling completely misled, I finally gave up and signed. I love my RAV4, but there was zero excitement left when I bought it. I just wanted to get out of that dealership. Please be aware of this SCAM inside the dealership!!!!!

My Mitsubishi had recalls on it in two different ares of my car. I made an appointment for today…read morewhich it only took a hour our less then a hour. i am so glad I went the people where very nice they fix the recalls and more I had a problem with my car door for about a year,whom ever worked my car 311 fixed the door it no longer has a wired sound Thank you I would go back, I might even buy my next car from there. Thanks again

Do not trust their mechanics, if you feel something is wrong return the vehicle as they will make…read moreit look like they fixed it and keep the car for weeks so after a month or so you can't return the vehicle. We purchased a ford cargo van, we told the sales person they the car was kicking when changing shifts and they kept taking the car up until they said that they couldn't do anything else. We ended up changing transmission, battery and tire sensor.

Alex (Sales) and Huber Lopez (Finance Manager) were both outstanding!…read moreThey never pressured us into buying any extra products and worked within the down payment we could comfortably afford. We were in and out in less than two hours, and they did everything they could to get us the best interest rate possible despite my credit score. They also thanked us for our military service, which meant a lot. Most importantly, they treated us with genuine respect throughout the entire process. I highly recommend this dealership to anyone looking to buy their next vehicle. If you want an honest, respectful, and hassle-free experience, this is the place to go! Thank you, Rodrigo Gomez

My husband's Toyota Tundra had a check engine light on so he took it to Centennial Toyota they…read morereplaced his the spark plugs to fix a cylinder 4 misfire. Toyota is now telling us the engine might need replacing and there is a lack of compression on cylinder 4. A Toyota is a completely sealed system. The only time cylinder 4 is opened to the air was when the technician removed the spark plug. If dirt or debris got inside that cylinder and destroyed the engine, its because the deck failed to properly clear the debris from the spark plug well before opening it. It has to be cleaned before changing the spark plugs to prevent a blown engine! Spoke to the service mgr. Jason and he said it's speculation. I will be meeting a forensic mechanic so he can take the engine apart and find the debris inside the cylinder. The invoice noted they cleared the " carbon" if they used a harsh chemical or a tool to scape carbon away from the valves or plugs, they may have dropped large chunk of hard carbon directly onto the piston , which will also destroy an engine in a matter of days. It was exactly 2 days later the car stalled, towed it back to Toyota and they gave us an invoice of $18,029.99. Which they are not taking accountability for and with proven documentation in court they will be paying for a new engine. If anyone had a similar situation and would like to join in a civil lawsuit please contact JR at 702-562-0497. Thank you Buyer beware of Mechcanical Negligence allegedly ... It's like going to a hospital with a broken arm and coming out in a body bag. Took the truck to Toyota with a running engine and now the engine is dead !

I had an amazing experience at Prestige, and I can't recommend our salesman Jovan enough! He was…read moreknowledgeable, kind, and truly went above and beyond to make the entire car-buying process as smooth and stress-free as possible. He took the time to answer all of my questions, explaining everything clearly so that I felt comfortable every step of the way. Jovan exceeded my expectations and along with every one I was introduced to at Prestige. Great customer service, & I highly recommend!

‼BUYER BEWARE - DO NOT TRUST THIS DEALERSHIP WITH YOUR PERSONAL INFORMATION.‼…read more My experience with Prestige Chrysler Dodge Jeep Ram was beyond unacceptable, and I believe every potential customer deserves to know what happened. We purchased a vehicle for $100,000 and paid for it outright. We wrote a personal check, which the dealership accepted without issue, and the vehicle was purchased in the name of our trust. As part of the trust paperwork, I had to provide my Social Security number for tax purposes. The following day, the dealership called asking to run my credit to "verify my identity." I told them absolutely not. I made it crystal clear that I did not authorize a credit inquiry. I even offered to immediately replace the personal check with a cashier's check if accepting it had suddenly become an issue. The very next morning, as soon as they opened, I was there with a cashier's check and exchanged it for my personal check. Despite my explicit refusal and despite receiving the cashier's check, I later received an official Notice of Adverse Action showing that my credit had been accessed. What happened next was even worse. When I called the dealership, I was repeatedly told that no one had run my credit. After I sent them the official letter proving otherwise, they didn't apologize. They didn't explain what happened. They didn't investigate. They simply ended the conversation, refused to take responsibility, and I never heard from anyone again. That told me everything I needed to know about how this dealership treats its customers. In my opinion, if they are willing to use personal information that was provided for one purpose after I expressly refused permission for a credit inquiry, I have serious concerns about how they safeguard customer information. If they'll ignore a clear "no" from one customer, ask yourself how they might handle yours. To make matters worse, we never signed a single document authorizing them to run our credit or use our personal information for that purpose. Because of this experience, I have filed complaints with the Consumer Financial Protection Bureau (CFPB), the Federal Trade Commission (FTC), the Nevada Attorney General's Bureau of Consumer Protection, the Nevada DMV Compliance Enforcement Division, the Better Business Bureau, Chrysler/Dodge/Jeep/Ram Corporate Customer Care, 700Credit, and Experian so this matter can be independently investigated and this dealership can be held accountable. I hope no one else has to go through what I did. Protect yourself. Monitor your credit. Get everything in writing--that documentation is what is supporting my case right now. Think twice before trusting this dealership with your personal information. The worst part is that we were already in the process of purchasing another vehicle from this dealership when this happened. Not only did they lose another sale, but now I'm left dealing with the consequences of their actions. Ironically, all of this could have been avoided. If someone in management had simply been honest, accepted responsibility, apologized, and had a conversation with me, I never would have felt the need to file complaints with multiple agencies or leave this review. Instead, they chose denial, silence, and avoidance. That, more than anything else, is the true reflection of this dealership's management and how they value their customers. Potential buyers deserve to know exactly how this situation was handled before deciding to do business here.

That's fantastic! I think we can build around that. How about something like this: "I had an…read moreexceptional experience at the dealership. I began my service with Alex, who was great, but it was Isaiah who truly blew me away. He went above and beyond--listened carefully to my needs, addressed everything quickly, and left me truly impressed. From start to finish, the service was top-notch. I give them 100% and would absolutely recommend them." Ask for Isaiah you'll see for yourself .. thank you fellows for your great service!!!!! Keep up the great work!!!! All the b

Purchased a Civic type R on October just never got to posting my experience which was awful from…read morestart to finish. Went to buy a 2018 Gray Honda civic type R, however when I was being shown one the color which was Black & was definitely not right but the sales rep. was certain it was just color difference in online photos, I took the car for a test drive clutch felt like it was slipping in first gear but she was insisting that it was just my imagination and it went through their inspection and passed. After half way through signing the sales manager introduced himself to me only to tell me then that the car I test drove was not the 2018 but the 2021. when I asked to go see the car I was half way through signing for I was in disbelief. The 2018 in the right color was in terrible condition it needed to replace the Driver side fender, Battery, Brake pads, and all 4 tires!?!? I ended up buying the 2021 after that. A month of ownership the fork throwout bearing for the clutch goes out, Their is no clutch face left, oxygen sensor needed to be replaced as a check engine light was thrown on the dash and my serpentine belt was cracked!? After I had all of those taken cared of I immediately cancelled my Extended warranties they had sold me as well as my oil changes. DO NOT BELIEVE THEIR INSPECTIONS ON THEIR INVENTORY. HAVE A TRUSTED TECHNICIAN YOU KNOW DO ONE FOR YOU. Do yourself a favor and stay away from AutoNation, Carmax & Carvana they are all the same. The only good thing with them is when you sell your car avoid buying a car from them. I'd give them no stars if I could just a awful experience from being to end.

Ray and Kian were amazing and made it so easy to be able to find a car that was affordable. I've…read morenever had this kind of service and all of my questions were answered. I would recommend this to everyone that needs help with finding a car that will be sustainable at the appropriate price. The environment felt like I was dealing with family members and Ray did a phenomenal job at making sure that everything all the questions that I had were answered. Thank you so much Ray and Kian!!!

I would definitely buy from this place again, they are always respectful in their treatment of…read morecustomers and willing to help at any time. Thank you for the opportunity.

Been looking for a van 2 months for work cause mine finally was done.Seems everyone had 130000…read moremiles and wanted 20000.00 lol lol.I came across rite price auto and they just got a 2016 dodge grand caravan with 67000.00 original miles...yep no 1 in front of that 67000.00.Called and Went to see Rom That morning...test drive and BOUGHT IT...perfect... From the phone call...to test drive...financing and ALL THE FRIENDY AND HELPFUL STAFF WAS A VERY STRESS FREE EXPERIENCE. HERES THE KICKER..... I BOUGHT AS IS NO WARRANTY...like all the rest And I totally understood what that means... About 3 weeks later my transmission went.. SHIT HAPPENS. I RELIZE THAT I called Rom and asked if he new good place to take it to...He immediately said...hold up..get it over here n let us see..Yep transmission bad.. Well long story short...next thing I know Rom calls me and advised me they are Going to replace transmission NOOOOOOOOO CHARGE!!!!!! I have it back now...didn't take long RIDES LIKE BRAND NEW!!!! NO BS!!!!!!! GOD BLESS everyone one of you over there U DEFINITELY WENT WAY BEYOND ANY AUTO EXPERIENCE I HAD IN 50 YEARS!!!!! We will be getting my daughters car there and my next Van Also!!!!!! ONCE AGAIN THANKS SO MUCH TO ENTIRE STAFF AT RITE PRICE AUTOS....

Don't waste your time here lol you apply for a car get all this good news and they tell you to…read more"come by" then when you come they "forgot" to tell you that someone already put a down payment on it and try to upsell you. Garbage company and it's not right price it's globul cars. TRASH

I wanted to recognize Austin Schneider at Fletcher Jones Imports because he is exactly what a great…read moreservice advisor should be. When something needs to be handled with my car, Austin is the person I want to deal with. He listens, explains what actually needs attention, and works to find the best solution without making the process complicated. What really stands out is the level of trust he builds with his customers. I never feel like I'm being sold something I don't need, and I know that if Austin tells me something needs to be addressed, he has taken the time to understand it first. He is efficient, knowledgeable, and always follows through. A dealership can have a beautiful showroom and great cars, but the people are what keep customers coming back. Austin is one of those people. Fletcher Jones Imports is very fortunate to have him.

My advisor Jolene Luce is nothing short of AMAZING!! I'VE been her customer for 7 years and…read moreFletcher Jones Mercedes Benz on Sahara are the best for servicing. I have owned a few cars but have NEVER had an advisor as great as JOLENE LUCE! THANK YOU ADUNI UBAKA