I do not like dealing with car dealerships and purchasing new cars or used cars. I must say that I have had a change of heart. Waldo and Kevin (finance manager) were extremely helpful and informative. I felt like I was important and that they were willing to go the extra mile to make me feel good about my purchase. They asked questions, and they made sure things were not complicated. I also did not spend my whole evening at the dealership. I highly suggest going to Centennial Toyota and checking them out. I finally found a place where I feel confident in the future to purchase another vehicle. Thank you, Waldo and Kevin! Thanks, Brad read more

I am very amazed at how glamorous this location is! I traveled from spring valley to go here, and I'll do it again every time I need to service my car! Specifically to see Richard Castillo! I followed him from Findlay, in Henderson. (Which I also traveled quite a ways to go to too) Richard has been talking care of My car & myself for several years and he makes the process painless. He always keeps me updated on service packages at great prices, and he is very communicative about what is being done with my car, as well as what its needs or what can also wait! He's very professional! Makes getting my car serviced not a regretful experience! I'd like to add that there is a coffee machine for customers, and PINK BOX DOUGHNUTS when you go in the morning! This location also has other restaurants and things to do that surround it so you can kill time without getting an uber. Thanks again Richard! I am so glad you moved to this upgraded location! read more

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Following test drive, Victor J. lost the driver's license. I have never had that happen at a dealership. Two salespeople were helping us, Victor J. and Kevin, yet we spent long stretches of time just waiting around for info or keys. After waiting an extra 30 min. while they "searched", we're understandably frustrated and want to leave. We're explaining the situation to a manager (or a stand-in for one?) and he's having a good chuckle over it to our faces. The entire experience was absurd. I would advise- be VERY careful who you hand your license over to. We had to leave without it and got a call half an hour later that they located it. Now we have to drive the 35+ min. to get it back. You can chuckle, you can inconvenience me,... that's fine. I'll just cross this one off the list, continue to share what happened, and remind people if they can't be trusted with a routine copying of a driver's license, maybe think twice before you hand over more sensitive information. read more

I took my truck in for a routine service and agreed to have the additional repairs they recommended completed. After picking it up, my truck immediately started making a grinding noise that was never there before. When I brought it back, I was basically told it "might go away on its own" or I could pay another $1,700 for new front struts. That response was incredibly disappointing. I've always trusted Toyota and honestly never imagined I'd consider buying anything else, but this experience completely changed my opinion. When a problem starts right after service, customers shouldn't be brushed off or told to just hope it disappears. I expected accountability and customer service, especially from a brand and dealership I've supported for years. Instead, I left feeling ignored and frustrated. read more

After trying to work with Findlay Toyota and having another car fall through, I eventually ended up here and they were able to get me into the vehicle I really wanted. My sales rep was Lee Bueno. The facility itself is huge with glass walls throughout the building, so it feels very open and modern. I actually went back today to the service department to get my tint done and everything went smoothly. I especially like the automatic garage system they use when you check in your car. My last Toyota had recently been totaled and I had been without a car for about a month. The accident was a scary experience, but I truly believe that driving a Toyota helped me walk away from it. Because of that, I was pretty set on getting another one. At that point I did not even have reliable transportation to go look at cars. This location is quite a bit farther from my home, but they offered to help with transportation which I really appreciated. They also kept good communication with me throughout the process which made things easier during what was already a stressful time. The only downside was that I did have to pay a bit of a premium for the car I wanted since the model was in high demand. That part was a little frustrating, but in the end I really do love the car. It has the safety features that were important to me and helped me feel comfortable getting back on the road again. Even though this location is farther from my home, the experience has been good enough that I would consider making the drive for service in the future. read more

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This is my out of the lot car dealer and my experience then was great. This is a review for the most recent visits for vehicle service. My service advisors here have all been very friendly with most recently being helped by Jason which has been nothing but polite and great to talk to about my vehicle concerns. Jason brings 20+ years of experience and his knowledge helps make many decisions for the repairs my car needs as it's getting older. Definitely make an appointment with Jason as he will make sure to take good care of your vehicle concerns. The service waiting are is very ample, plenty of room to relax on the comfy chairs or grab a coffee and a donut when available. The donuts are supplied by Pinkbox so you get a choice of classics. They have plenty of TV screens with different channels from news, movies and sports. They also have a snack area that you can purchase other snack items and drinks. They have those barista machines that can whip up any coffee drink of your choice or even hot cocoa. Well kept area! Plenty of water to grab while you wait too. You can definitely get some work done here since it's not super loud because everything is spaced well. The dealer is near by pretty good restaurants in case you are looking for a bite while you crossing the street you can grab chick-fil-a, Meraki greek food and Calfornia Fish Grill. read more

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If you're shopping for a vehicle, get every promise in writing and think twice before doing business with Centennial Toyota. I was quoted a specific price on a vehicle but decided not to purchase that particular unit because I wanted a different color. When the exact same model arrived in the color I wanted, the pricing suddenly changed. The most telling part of this experience was how aggressively the dealership avoided putting numbers in writing. During my visit, salesperson Chase took back the original pricing sheet before I could even photograph it for my records. Later, Sales Manager Avan Sachs contacted me and repeatedly insisted on a phone call. I politely declined and simply requested an updated itemized price sheet by text or email. That request should have been simple. Instead, after telling me, "I make the prices," he refused to provide the updated numbers in writing and ended the conversation with "Ok nevermind." The screenshots are attached for anyone who would like to see exactly how that conversation went. Ask yourself a simple question: If the price is legitimate, why is there such resistance to documenting it? Major purchases require transparency, accountability, and professionalism. In my experience, Centennial Toyota preferred verbal conversations over written documentation and was unwilling to provide a clear paper trail when asked. A dealership that is confident in its pricing should have no problem putting it in writing. The fact that this became an issue told me everything I needed to know, and I chose to take my business elsewhere. read more

Centennial Toyota - Car Dealers Near Me - Las Vegas, Nevada

Let me start by saying, the dealership makes you sign a document that you're committing to buy if an agreed price is made. You sign a blank document even BEFORE numbers are discussed. That was my first red flag. Second, you throw an offer on an already inflated used Vehicle, the manager steps in and defends his position on pricing, telling you that is a CPO, etc. has no value when you are already buying a Toyota. I would see the value in the CPO with warranty if I bought a Hyundai, or a Kia, but for a Toyota? Inflate the price by $5k? No thanks! Sales person was very professional and kind, the manager was pushy and got to my nerves. Eventually, we found the car we wanted at a different dealership. Make sure you get the pricing in writing and get it signed by the manager before applying for your auto loan and causes a hard hit on your credit read more

i test drive the new prius and was really excited about trading in my car, my family have bought many cars from Burham at toyota previously... but my experience was lackluster ... i had my heart set on the car i wanted and color. being a younger driver i felt like i knew what i wanted and was able to advocate for myself. they wanted me to put 6k down for a $630+ car payment for a prius... and that's with 6.99% interest.. which is fine but that's not what i was looking for. as well, our sales agent told me and my mother that he didn't care about how many cars we purchased in the past - he would give the same discount as he would to anyone else. which, if i went back to findlay chevy - they would see we bought many cars from them & would appreciate our business more. we left. to top it off, he later sent me a camry/corolla in black which isn't anywhere close to what i was looking for. i won't be back and i wont be recommending to purchase a car from here unfortunately. read more

The entire building is amazing and the environment is very welcoming. People are friendly read more

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Me and my husband came in looking for a truck that we had seen online . We scheduled a meet up time with Julio and the truck was already ready for us by the time we got there . We felt like VIPs , It's was a smooth and easy process . Julio was so sweet and very helpful, he listened and respected our budget which is so hard to come by now a days . Between Julio and Kevin they were able to get us a lower monthly payment than what we anticipated. I'm so happy to say that we have found our dealership for all future purchases! read more

As my husband's wife, I am extremely disappointed not only with the ongoing issue itself but also with the lack of confidence shown by the dealership regarding both their product and their ability to repair it. After three visits for the same dashboard adhesive problem on our Toyota Tundra, we were essentially told by management that this is an ongoing issue with these trucks and that we will likely need to continue bringing the vehicle back in the future. Hearing that from a Service Manager was very concerning. As customers, we expect the dealership to have confidence in the products they sell and the repairs they perform. Instead, it felt like we were being told to expect the problem to happen again. Josh, the Service Manager, and Daniel, our Service Advisor, were professional during our interactions. However, the message we received left us with little confidence that Toyota has a permanent solution for this issue. It is frustrating to continue making trips to the dealership, rearranging our schedules, and taking time away from our family, only to be told that the problem may continue and that additional visits may be necessary. We purchased a Toyota because of its reputation for quality, reliability, and customer service. Unfortunately, this experience has made us question that reputation. Customers should not have to repeatedly return for the same repair while being told that the issue is ongoing and may continue to occur. We hope Toyota and Centennial Toyota take this concern seriously and provide customers with the permanent solutions and confidence they deserve. read more

I am disappointed with my experience at Centennial Toyota. I have now taken my vehicle in three separate times for the same repair, and the issue still has not been resolved. The problem involves the dashboard area, where the adhesive continues to separate and come loose despite multiple repair attempts. I spoke directly with the Service Manager, Josh, regarding my concerns. What is even more frustrating is that I was advised the issue will not be permanently resolved during this visit and that I will likely need to return again in the future. I was informed that this has become an ongoing issue affecting Toyota Tundras, which makes it even more disappointing that there is not yet a permanent fix available. While I appreciate Josh taking the time to speak with me and Daniel being professional throughout the process, I am disappointed that after three visits for the same unresolved issue, there was no effort made to provide any goodwill gesture or accommodation for the inconvenience. Something as simple as a complimentary oil change would have demonstrated that Toyota values its customers' time and loyalty. Taking time off work and repeatedly bringing my truck back to the dealership has been inconvenient and frustrating. After three repair attempts, I expected either a permanent solution or a greater effort to make things right for the customer. I hope Centennial Toyota and Toyota Corporate can find a permanent solution to this known issue and better support customers who are forced to make multiple visits for the same repair. read more

We had an exceptional experience with Abraham at this location. Why I would recommend him: -he is honest -not pushy -gives us many options -knows cars inside out -listened to our needs and recommended the best option -he just makes it happen! my husband loves his new car.. "a little too much! :P " Go see Abraham for your next car! read more

We had purchased our car here in 2025 and got a great negotiation out of it. We have been back ever since for normal maintenance and the service is always super fast! We usually wait no more than an hour. The place is very clean and spacious. There are cold, free water bottles and a delicious coffee/ tea station in the waiting area. Our go to advisor for everything is always Greg. He has helped us many times and always explains in detail what we are paying for. Overall, this dealership has treated us well. read more

Centennial Toyota - Car Dealers Near Me - Las Vegas, Nevada

This review is long overdue. Purchased a car back in October, 2nd time buying a car at Centennial Toyota. Started messaging james regarding a vehicle i seen online a day prior, however when i got to the lot there was a better car available. James was super helpful in getting all the paperwork together, and his manager Michael Vitolli was fantastic in the process of getting some discounts. The whole process was great, even the gentleman in finance. (I'm sorry i forgot your name!) Two weeks later, the front desk called with my paperwork to get registered and the car has been fantastic since with no problems. Thank you again! Toyotas are the way to go and the staff at this location is just great :) read more

Victor from Toyota and Zeke the mechanic did a great job and amazing customer service. They offer donuts and coffee while you wait and detailed issues and concerns were recorded on video. Nothing but amazing services on this dealer. Highly recommended bring your Toyota vehicle issues here and they do have special plans to save you a bit of expense. read more

I always inspect my vehicle after service to make sure the technician did the job correctly, and so far everything has checked out. I don't follow the 10,000-mile oil change interval. Instead, I change my oil every 5,000 miles and make sure the oil was actually replaced. I bring both my 2024 Camry and my 2025 RAV4 here for service. read more

Centennial Toyota - 24 Camry - Car Dealers Near Me - Las Vegas, Nevada

I literally bought a car today from them. Made it down the street less than 10 miles and the low tire pressure light came on. AGAIN BOUGHT THE CAR TODAY!!! And the car is treated as is. Smh. Overall experience was decent and not too bad except for this ending right here. UPDATE: The dealership called me today and schedule me an appointment with their service department to take care of it. (Will see if they make it right or try to charge me, if they fix the problem then it is only right that I update the review) we shall see. read more

Centennial Toyota - TDS is bad apparently (because tire pressure is the same for all the tires. - Car Dealers Near Me - Las Vegas, Nevada

Excellent customer service, quick work and well done, loved their coffee station. They did not push me to ge extra work done to my car, for that I'm grateful read more

Horrible service. I walked in to ask finance a quick question after being directed there by the lady at the front desk, who already had an attitude and told me, "If you walk to one of the finance offices they can help you." I knocked on the door and politely said, "Hey, quick question," and was immediately told, "There are 6 other offices here and you had to come to mine? I'm super busy to help you, someone else can." I said okay and went to other offices, but every single person told me no. When I went back to the front desk and explained what happened, I was told, "Yeah, they're busy right now, and if you call they won't pick up." Completely unprofessional and frustrating experience. I understand people get busy, but there's no reason to speak to someone disrespectfully when they're simply trying to get help. read more

Attitude is cordial and proffesional. Service is excellent. Disappointed they have cancelled the car wash at the end of service. read more

This is basically the worst place ever!!! I blew my tires on Wednesday and went to get it fixed and first they put the wrong tire and the they cause a real in depth scratch to my bumber stating that their picture is blurry!! I got the tires I was suppose to and then they offered me the paint. Like that paint will not patch my car number up. If anyone know who I should take this to please let me know. The fact is the mechanic was incompetent to chance the tire and the blew out tire was in the truck the scratch was done due to the rim being cracked and then not taking it out correctly. read more

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Do not take your car here for service. My recent oil change left me with dirty oil, a loose skid plate and the "oil maintenance due" message still showing on my dash. I have no way of knowing what was actually done. Why would I ever take my car back here after the non existent service as well as customer service that wasn't provided? read more

Website doesn't work well at all for online scheduling. Lobby is nice and staff was very helpful. Work was professional and as promised. My biggest complaint is website, please work on it for customer convenience and ease. read more

We have been going to Centennial Toyota for years. Jason Kopecky has been our service manager for a long time. He is always very courteous and very helpful anytime we come in. We are completely satisfied with the maintenance completed by the mechanics. We highly recommend the service department at Centennial Toyota for your car's needs. read more

I recently purchased a used car from Centennial Toyota and had an outstanding experience working with Kylo Misaghi. He has an amazing personality and made the entire process enjoyable from start to finish. What really stood out was his exceptional customer service. He wasn't just focused on making the sale--he genuinely cared about my experience. Even after the purchase, Kylo continued to follow up with me to make sure I was happy with the car and that everything was going well. That level of attention is rare and truly appreciated. He was professional, helpful, and never made me feel pressured at any point. If you're looking for someone who goes above and beyond and actually cares about their customers, I highly recommend working with Kylo. read more

Saw a few cars on their website that peaked my interest and tonight I took my gently used car home. Kylo M. was awesome to work with in sales... I've had used car experiences where I'm not heard or where the salesman tries to put me on some other car I don't want. Not Kylo. This guy focused on exactly what I asked for and continued to help through contract and delivery at the end. The whole sales management team was great to work with too. They heard my needs and helped me leave today with the car I was excited about. Finally gotta praise George in finance too. From beginning to end the whole thing was great. Thanks Centennial Toyota!!! read more

Centennial Toyota - My new (used) car from Centennial Toyota! - Car Dealers Near Me - Las Vegas, Nevada

I bought my Prius at centennial Toyota and take my car to service every 5 thousand miles,always nice professional service and new location is beautiful in and out wish the prices will be little lower read more

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Going on a year later, one Tundra 1794 purchase and three service visits in, and I'm still loving this place. Every time I come here, something is different--this time, DONUTS! Seriously, I've been to a lot of dealerships. Toyota is usually the "for the masses" kind of place with a big room full of chairs for waiting. Not here. This place has comfy seating, giant TVs, bottled water, an awesome coffee machine for mochas (I love when I get to use those), donuts, and a beautiful lineup of cars to check out. And that's not even including the efficient, excellent customer service representatives. They truly continue to work for their customers after the purchase, which says a lot. It's still a dealership for the masses--unlike Lexus, Audi, etc.--but that's exactly what it's meant to be. Great job, Centennial Toyota. Keep it up. We notice. read more

Over 3 hours of my life I'll never get back. Why are the only women who work here at the front desk greeting you, or cleaning? Talk about a male dominated business. I don't mind waiting, but if I'm told it's between 2-3 hours that's what I expect. I should not have to come and ask you after 3 hours where my vehicle is. You should be coming to explain to me why is taking so long. Then you come and find me, and ask if I got your text that my vehicle is ready. Oh the one you sent less and a minute ago, Really? That's how you play it? If you're not going to do your job, don't put it on me that you just text me and I didn't see it. read more

This review is specifically for my car-buying experience. 5+ stars to Victor! He was patient and honest with me throughout the whole process. I came in with a long list of "must-haves" for my new car and honestly didn't expect to drive off the lot with a car that even exceeded my expectations! I absolutely dread car shopping because of how pushy and dishonest some salespeople can be, but Victor was the complete opposite. He actually listened, took the time to understand what I wanted, and helped me find the perfect upgraded family car. I ended up trading in my 2021 Toyota Highlander for a brand new 2025 Toyota Grand Highlander, and thanks to Victor--and Fernando, the finance manager--the whole transition was even easier than I expected. Highly recommend working with Victor if you want a smooth experience and someone who truly cares about finding the right fit for you rather than just making a sale. read more

This dealership has no integrity. They lie about grace periods so don't believe them. They also lie about being able to take off "accessories " later on they still charge you for it at the end. ( they will take them off but you'll still pay). Everyone knows car dealerships are sleazy but this place takes 1st place. read more

Wasn't happy with my buying experience there. I felt that once I signed the papers I wasn't treated respectfully by both the salesman and the sales mgr. There were a couple of issues and I felt they were handle badly. It could be due to I was a women doing my own transaction. I also had a trade in, along with buying a car. I left a message for the general mgr to call me back and no one ever did. Even thou I bought there in the past,I would never buy there again or refer them to anyone I know. There are too many other places to pick from.. If I am going to pay cash for a car, I will pick a place that will appreciate my business and treat me respectfully, and handle the sale to its completion in a respectful manner. They lost any future business with me. It appears that this dealership has a lot of 1 star reviews that I wasn't aware of.. read more

I really tried to do right by my used Toyota truck purchase. do the dealership thing spent $7000 to return the truck to factory exhaust system. I couldn't wait three weeks for Toyota parts. now I'm 3000 miles away from home. I have broken both Cadillac converters. The worst part is the attitude nationwide at the dealerships that if I've spent an additional $3000 all my problems would be fine. just disappointing. The whole dealership experience is overpriced and overrated. You're better off buying your parts at the store and having them installed professionally with your trusted mechanic. read more

the salesman lie to you service advise lie to you. before you buy a car watch YouTube videos how to void paying unnecessary fees

Wonderful experience at Centennial Toyota! Found the perfect car and had amazing help from Waldo and Kevin! Highly recommend! L. Hall read more

I called the service dept. to make an appointment for an oil change. I asked if the oil changes were still complementary based on my service package. The representatives said yes. The oil change, it will not cost anything. When I got to the dealership, they told me they were wrong.That I was only talking to a call center. And that the oil change would be $161.00 when I called, they answered centennial toyota service department. How would I know it's a call center. I spoke to the service manager that was extremely rude, i went to talk to the general manager. He was in the meeting, and they had somebody else talk to me. He took my paperwork and vanished for an hour. I had him paged. He said, you have no services left. How about trading your car in. Found out he was just the salesperson. I called toyota corporate to file a complaint. When I told the service manager, I was writing negative reviews. His response was go ahead. Nobody's going to believe you. We have the top people here and excellent reviews. We have purchased numerous cars from this dealership. Never again. read more

Thank you GM Jason MEIXNER , the charge was refunded . Thank you for resolving this situation in a week .

Kylo is a great salesman, make sure to ask for him! Great guy, will answer all your questions and take care of you. read more