My two sons attended StarChild since June of 2022. When I went in to pick up our kids yesterday…read more(12/21/22), I received a booboo report to sign that Ms. Zuly scratched my 3 yo's arm causing him to bleed in classroom Preschool C. He had a bandaid over it so I didn't see the extent of the damage while there. Removing his bandaid for his bath showed my husband and I both a gouged out section that is not just a scratch. It is a clear scar of a full curved thumbnail from her digging so hard and deep into his skin to draw blood and leave behind such a wound. She claims she was hugging him but that would not result in the purposefully caused laceration she has inflicted the inner portion of such a small child's forearm. I have pictures to document the physical harm and the center had camera recordings of the room. They refused to let me see the footage from what she did and what other actions she may have taken against my son. StarChild claimed they didn't have video but calling th actual camera provider proved that all plans included cloud storage. StarChild refused to provide contact information until I spoke with the regional director - Liz Reece. I left a voicemail at 8am. Then called back at 9am. I finally spoke with her at 10:19am. She then drove to the location and said she spoke with the teacher and others who may have been in the room yesterday. Ms. Zuly claimed to have no idea that she caused this injury despite it being such a deep wound to draw blood. Ms. Liz "provided coaching" and when the location director got back from vacation at the end of the next week, more "coaching" occurred. This is absolutely unacceptable. For a teacher to cause injuries to a child and for a company to then pretend that "coaching" of a few minutes was sufficient is ridiculous. The only repercussion for the teacher was that she got a letter in her file stating that she needs to build stronger relationships with parents. DCF got involved and even the worker said an injury, such as the one inflicted on my son, was not possible accidentally. If you send your child to this facility, be aware they don't care about your child or their safety.

I would never take my child back to Starchild. After touring many daycare centers near Apopka, we…read morewere excited about Starchild Apopka/Wekiva. By day 3, our daughter came home with two finger nails completely ripped off, and fingers that were very red. It was clear that she smashed her fingers during the day, but the daycare had zero incident reports or any information on what happened. Knowing our daughter, she would have screamed her head off, in pain. On day 5, we started watching the cameras more closely because our daughter refused to enter the classroom anymore. That was out of character. We noticed that she was not eating lunch, yet the teachers marked her eating the "entire lunch" even though they removed the plate full. On day 6 is when we pulled her. During nap time, I witnessed one of the teachers grab her, use force to push her onto a mat, and threw a blanket on top of her. I could see my daughter crying through the video. When I arrived 2 hours later, the rest of the kids were playing, but my daughter was still on the mat, traumatized, and still crying. If you need a quick place to start daycare, and have ZERO options, then I would say to stay away. Your kids are safer anywhere but here. There are other daycares that are cheaper, with much better quality.

I have 3 daughters, and they all have gone here. My 4 year old currently does. My husband and I…read morehave loved all the teachers they have had, but more importantly, my girls loved their teachers! Ms. Nancy is the owner and she is there every day, and I love the fact that she keeps the doors locked throughout the day, and she has cameras at the desk to see in the classroom to see your child. I am sad I have no more babies to bring after this year. I highly recommend this place!

From the owner: Rock Springs Academy is a part time preschool offering classes for 2 year olds, 3 year olds and 4…read moreyear old VPK classes.

Updating this review as my son has moved up in classes within this childcare facility…read more I wanna say that he is really had a decent experience there, but I feel like this is all a business more than it is a place for kids to feel safe. My child would be transitioned very quickly after turning a new age and it was just really abrupt and I don't feel like the transition had the interest of the child at heart. It was more to get new children - into the facility to earn more money; And I do understand that it is a business, but I do feel like depending on the child, there should be some more compassion given. There were too many times that my child was getting hurt in the older classes, and I was finding out about it late or not finding out about it at all. If I Would find out it was through my child and then the teachers would confirm. No Incident reports were written nor did directors know (but I feel like that was more because it was pushed under the rug by leadership) I should've been called each and every time regardless of the severity. I feel like there was also lots of gaslighting going on. Saying that kids were getting expelled from the facility for their repeated incidents of bad behavior and hitting, and that was not the case (all in all it was to keep business and money flowing into the facility). Won't be back this year for VPK. I still believe that the younger teachers 2a and below are great and children will be taken well care of. Just can't say the same about the older classes. 3's class was not too bad. Destine and Chesney were such great teachers!

Where do I begin?!? There are so many great qualities about this place. Been coming here for last 6…read moremonths w my infant twins. And the one thing I can say is how fantastic the teachers are! The open door policy, the fact that they listen to concerns and provide feedback. They are always there for my kids. You can tell they really care about the kids and want the best for them. It's amazing knowing my children are in such great hands! I love the cameras and access to see what my kids are doing throughout the day. The pictures and updates at the end of the day. The fact that they're always willing to help and answer the phone w any concerns or issues. Everyone is very friendly and inviting. I'm glad I chose them. They've been great!

I shopped around looking for the best daycare/preschool I could find for my son. Multiple times I…read morewalked into a well known brand facility, smelled urine, or saw bare cell-like walls, and walked straight out. I had nearly given up when I discovered Anchor Academy. It smelled clean. The walls are covered in colorful murals. I could hear laughing and singing. It was such a relief to find a place that I knew he would be physically, developmentally, academically, and socially safe. He stayed there for the next three years. He is now 9 and a star student. I believe Anchor Academy gave him a solid foundation. When it came time for my other child to do PreK, I didn't think twice. She is loving it. I'm not only writing this as a parent, but also as having been a PreK and elementary school teacher, a school counselor, and a Dean myself.

My daughter has been at Anchor for over 3 years. The staff is so caring and attentive to the kids,…read moreand she has learned so much during her time there. Any concern I've ever brought up has been dealt with right away. It's a great, smaller center, where all the teachers know all of the kids. The VPK program has been extraordinary!

Thank you, to the learning experience staff for accommodating me and my daughters week on week off…read moreschedule. Making flexible payment schedule for the weeks I have my daughter. Extremely hard to these days. Thank you again to the wonderful staff!

The Learning Experience is a great place for early childhood education! I feel 100% confident in…read moreregard to the safety and well-being of my child. My son is always happy when he is picked up! They are excellent in communicating any information, news, issues/concerns pertaining to the school and my child. As a parent, I make sure to spend additional learning time at home, however, the educational program provided to my son has enriched his skill level in all academic areas. The teachers and staff are wonderful - always smiling! I ensure that Apopka, The Learning Experience is stamped with approval across the board!

My kids transitioned here in January this year. It was a difficult decision for the change, but…read moreone we don't regret. We have not been at the school for 5 months and the kids are already registered and ready for the 2021-2022 and they are so looking forward to it. The teachers have been amazing and very willing to work with my kids for the transition. They have thrived and grew in just these 5 months. The staff all look out for the kids and the school so it is great interaction for all ages to interact with. Great school and environment!

My son is going on his second year here as far as education I would give the school a four out of…read morefive, but for extracurricular activities it definitely deserves a one star. They also have a borderline scam going on with the car loop line which penalizes parents a $50 fee plus makes parents wait 15 minutes to collect your kid no matter how late you are. This may sound simple to some of you guys, but put yourself in a position of having to leave your job. Be in traffic get to the car loop line and have the teacher close the line right in front of you and said that you're one minute late you then have to park and wait an additional 15 minutes for your child and pay $50 it's a double slap in the face if you ask me.

We found this place back in Feb 2018. With my parents leaving town and having no one to babysit, I…read morefound myself researching good places where I can trust them with my kids. We started back in Aug 20, 2018 and my kids have enjoyed this place so much. They are 2 yr old and a 5 year old in VPK. My son has some developmental delays but their patience and care has been phenomenal. If you are looking for a loving group of ladies, who will love your kids and also a faith based environment, this is the place. It is very affordable. It is great they have the playground inside their facility, surrounded by the classrooms which makes it very safe. They keep you posted with pics of your kids enjoying their activities. We are now moving out of town and it breaks my heart but hoping we find another loving Daycare where our kids will be loved and well care for. Definitely recommend this place!

Horrible customer service. Literally they give you a packet of information and expect to read the…read morefine print to then turn around and not give you the services you paid for. The Enjoyed Telling My daughter she didnt make it to the field trip because were were 6 MINUTES LATE!, and the bus was still waiting outside. Kids waiting in line inside. ZERO excuses! The manager also told me too bad parents can't read! The tour lady told my daughter as she got there 6 minutes late with a huge smile, oh good morning you look ready but too bad you won't go in the trip, really strange behavior not sure why she would act that way maybe she is afraid of her manager? If YOU EXPECT parents to get there by a certain time, then the least you could do is REMIND them HELLO BY PHONE? or email? I paid for a service, STOP making excuses on why you are not providing the service you PROMISED. START facilitating parents who PAID for your help. AND START appreciating your clients or you will not have any left. I ALREADY talked to their headquarters, there is ZERO excuses, she could have added the name but chose not to. THE LADY there was VERY RUDE, I believe she is the manager or owner. SHE TOLD me PARENTS CANT READ. But I dont think she has read her own flyer. Besides the CUT OFF time column, nowhere does it say anything about not being able to go. THEY ARE FULL of excuses of why they can and should TREAT you BADLY. AND NO, ITS NOT ABOUT SAFETY. I have signed up my daughter for over 30 camps over her lifetime and never had an experience like that EVER. You could have CHOSEN to be kind, but you chose to be mean to a child. NO EXCUSES for that!

I want to give a big shoutout to Michelle! She is always there supporting my children and is…read moreconsistently attentive and on top of everything. She is amazing, kind, and truly makes our experience with O2B Kids the best every single day. We appreciate you so much!

I was a stay at home mom for the first two years of my sons life. I was so scared to put him in…read moredaycare with all of the horror stories you hear about & just with the world we live in today BUT when I brought him to kindercare of longwood , they were AMAZING. I had went back to work & I wasn't stressed about him being unsafe or being treated poorly. My son would come home so happy & after being in daycare for a while he started to talk so much more. Kindercare Longwood is so inviting & the directors & teachers are awesome! They are so family oriented here & I will truly miss bringing my son there. I wish I could bring the whole facility & faculty with me across the state ! I wanted to make a special comment about Miss Dina & Ms. Tiffany - Kam loved you both so much & we will be back to visit when we come back in town ! Also, the other director Ms.Lashay is absolutely amazing - she is always willing to help & keeps the parents updated through the kindercare app. Overall this daycare is unbeatable & I highly recommend this daycare to anyone who's having a hard time finding one , you will not be disappointed ! I am forever thankful for this daycare.

Love everyone there at Kindercare! The director, Rachel, is so friendly and helpful and the…read moreteachers in the infant room are attentive and nurturing. I get daily updates on how my son is doing and he's happy every day when I drop him off. The only thing that makes me not give them a 5 star review is that the only credit card they accept online is Discover. Other than that, I love Kindercare Longwood!

My son attended this school from his infancy through age 2. At first, we really loved the staff and…read morethe care they provided for my child. Once he moved from the infant side to the toddler side, though, we started to have problems. My son would come home from this school with mysterious bruises and scratches and we were always told that it was from rough-housing with another kid. Then we saw that one of the teachers from this school was arrested for child abuse while at this facility and we immediately pulled our son out. Turns out that all of the marks on him were given to him by a teacher and not another student. I didn't blame Park Avenue for this at first as there will always be bad apples that slip through any screening process, but they refused to accept responsibility and even allegedly physically threatened another parent who complained of this issue. Also, don't forget that this institution is owned by Tim Davis, the former Orlando Police officer who shot and killed his own son. Every time I drive by this place, I hope to see it closed but that has yet to happen. NEVER take your child here.

I just started sending my son here for pre-k he goes half a day here for free. My son has never…read morebeen to child care before so I thought he was gonna give me a hard time when I dropped him off but his teacher was great in helping him feel safe and comfortable. So far he has had a great day!