I needed some help locating a particular lock washer. A service rep came over and found it saving…read moreme some time. Great sense of humor as well.

What's happened over at Dunn's? Since this last change in ownership, the range of services offered…read morehas declined. I needed a piece of wood cut to 26", they sent me to the service counter, (which is in the back of the store...most inconvenient for those of us who have difficulty walking), and after waiting 10 minutes to be helped, a very kind young man told me that they don't provide that service. At a hardware store? The employees are friendly and capable, but it's no longer the same place it was in the past. I miss the old Dunn Hardware store.

I needed a replacement propane tank for my outdoor grill. Chris went above and beyond delivering it…read morethat evening and even set it up for me! That is excellent customer service!

Is it possible to love a hardware store? I mean come on, we all secretly love the smell of…read morefertilizer. The two older gentlemen that frequently work here are awesome, but there is one crotchety old man who said to me, "Are you going to take ALL of those samples?" I did the pregnant pause, looked at him and said, "Yes. And wouldn't you like me to buy all that paint from this place?" What a jerk. Anyway, I had a ball looking over Benjamin Moore paint chips and picking up spray paint and fertilizer sticks.

We went to Hone Depot today to buy a stove. We went to the appliance department and looked over the…read morestoves. We had questions, but no employee was to be found. We waited 10 minutes before anyone came into the department. Her duty was to call someone to come help. We left. We went to Best Buy and was greeted when we got to the department. It

Thank You Maria at customer service. It was a pleasure meeting you and also it was a pleasure to…read moreknow that a Home Depot representative had the Customers back. Another reason why I shop here.

I'll review this Home Depot for the second time lowering my rating. I decided to give this store…read moreanother chance and placed a pick up order. Mostly just due to proximity. I waited over 7 hours for an order update. After seven hours I didn't even want the items and called corporate to cancel. During 7 hours there was no order update whatsoever. I then decided to go to the store a few days later to find the items on my own. I used Home Depot online product catalog to look up aisles and bays. Not even one of my ten purchased items was in the right bay which extended my time here. There was zero help on the store floor as always. Almost every aisle was obstructed with ladders or other equipment on a busy day - Sunday. I then had unfortunate interactions with staff. One associate rudely told me to go to checkout and not returns with so much zest. Another associate at checkout told me to put the items down in my cart and not hold them with so much hatred in her voice. I was very surprised. I'm overall appalled at every experience at this store. Store is unkempt. Customer service culture is rude. I've firmly decided to go to another retailer next time. I simply can't deal with more derailed experiences.

Every single time I go to this Home Depot they have exactly what I'm looking for. The employees are…read morealways super nice and helpful. Whether I want to weather proof the house or garden they have what I need. Decently priced. I can count on being in and out in 15 minutes always no matter how long the lines are.

I bought a fluid transfer pump, it doesn't work They won't…read morerefund! Filling out the return form on line proves to be a difficult task But I completed it . The response was will get back with you In a few days. I believe this is terrible policy , I also noticed manager Ed Pushes joining their club which isn't free of charge , annoying and pushy . buying from other stores is a better idea because you get zero trouble returning the item. Look out for their restricted return items before you buy there.

I got there and he locked the doors in my face with 6 mins till closing and just turned around very…read morerude and felt disappointed

One of the remaining old-school hardware stores in the area. I love to be able to go up and ask a…read moreclerk and they know exactly what you're looking for. Lenny and his people are great!

Very knowledgeable, helpful, and friendly! A .99 tool saved me from spending hundreds for a new…read morekitchen faucet!!

I was really happy with this place because they were able to tell me that…read morethey couldn't fix my snow blower because it was two stage. I appreciate that because I had been to another hardware store and they had held it for 3 months & did NOTHING with it. He recommended another hardware store up the road that could do the job. I was surprised to live in a snow town and have such a hard time finding a place that did snowblower repairs. I had looked for 3 years, and finally found a place thanks to South Euclid Hardware

This small, local hardware store has the power of True Value behind it but is staffed by long-time…read moreresidents who know what you need, will help you find it, and if they don't have it, will offer to order it for you or tell you where to find one fast. We're lucky to have a store like this in our neighborhood.

well.. where do I start? It's May in Ohio. Everybody's out looking for their plants. My friend and…read moreI showed up there to unload some money and get some plants probably spending a couple hundred dollars each... and yet couldn't get in the door because of the lack of parking. Being honest., there was probably enough parking for a dozen vehicles in the front lot. Big sign says more parking in the rear so we of course, went back there to be greeted with a man trying to do his job in a forklift almost trying to run us over., many many, many many many piles of stone and masonry, which probably took up the parking spots that we're supposed to be back there as as well as bulk mulch piles, which again took up parking, couldn't tell where to park where you'd be out of the way of them trying to do business. In the meantime, decided to leave we went down the street to Bremecs just west of their location about a mile and dropped $400 between the two of us. I can't even imagine trying to run a business and not leaving enough parking for your customers to come in and buy the stuff that you have for sale. I cannot even imagine. My friend said that they have had numerous other complaints of there being no parking. Why have all this merchandise if your customers aren't gonna be able to come in and buy it? Makes no sense won't be back too many other choices up Ohio. Bremecs, Petities, Gale's garden ctr. Very disappointing.

selective customer service . I waited for service and wasn't acknowledged. There were employees…read morehelping others. I'll try another day

Best hidden gem in Euclid! Go there if you need window or screen repair. They do an excellent job…read more I like this place because you get personalized service that you can't find at the big box stores. Don't forget to pet the resident cat - the friendliest feline in town. Seriously, Wilke has what you need for all your hardware needs.

This is a messy store!!!…read more and that's exactly why you'll love it. You don't come here for organization; you come for knowledge. The guys running this place might look grumpy, but don't let that fool you... they know where everything is, and that's all that matters. It's old-school, run by men who've been doing this forever and actually care. One time my car broke down, and the owner had one of his guys drive me all the way home. You just don't find places like this anymore. Don't let the grumpiness fool you... these are the good ones.

Store is a bit of a mess, but don't let that deter you. Their experience and knowledge is where you…read morereally get the value here. I was going to Lowe's, but they sold me the wrong tool fit the project and wasted my time and money. Would have had a lot less headache if I went here first