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    Highland Ridge RV

    1.0 (2 reviews)

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    1 year ago

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    Allegiant RV Service & Sales

    Allegiant RV Service & Sales

    5.0
    (5 reviews)

    We were staying in Shipshewana and had a problem with a front wheel bearing. I checked the reviews…read moreon Allegiant and called Tony early in the morning. He informed me he had room for me the same day. I drove my rig over and he not only took care of the front wheel, I also mentioned having problem with one of my slides not working correctly. Tony and his crew took care of both problems and had my rig to me the same afternoon. Clean shop and very reasonable price.

    We were sideswiped on the highway and needed repairs. Allegiant was recommended to us and boy, are…read morewe happy with the quality of repairs and service! The workmanship is outstanding! We were kept appraised of the timeline as work went along. Although it took a little while due to supply chain issues in the RV industry here in Elkhart, it was WELL WORTH the wait. Our rig looks brand new. It's a beautiful job well done. We wouldn't hesitate to drive a distance to come back to Allegiant for any future repairs or service needs. Although it's a small shop, it's mighty. The staff is professional, courteous, and well skilled in dealing with any repair or body issues you might have with your RV. If you read the reviews on Google, they are a 5 star company in Middlebury, IN, and we can't say enough about how well we were treated and how beautiful our rig looks. We left a positive review there, too, we are so grateful for the awesome job you did. Thank you, to Tony, and the professional skilled people you have working for you. You are a true asset to the Elkhart RV industry.

    Wana RV Center

    Wana RV Center

    3.7
    (15 reviews)

    We live in Kansas City missouri. We shopped for an RV five miles from our house at dealership that…read morewe have bought two other RVs from. After getting prices from our local dealer, we found the same travel trailer for $14000 less at Wanna RV. My husband negotiated with our local dealer who eventually came down $10000. But because we HAD to even have that conversation with our local dealer, we chose to drive the 600 miles to buy from wanna RV. They treated us right. And by the way the country area around town is beautiful. We will be back to visit the area.

    We purchased a new 2025 40 ft Puma and took delivery in April 2025. Sales team was good but was…read morenowhere to be found when we started having issues with several items including our Girard tankless hot water heater not working E5 error code. We got handed off to the service manager who was unpleasant to work with and handed us off to the manufacturer Lippert. We kept getting bounced back between Wanda RV service manager and Lippert because neither wanted to own and resolve the issue. A year later June 2026 and we still don't have a working tankless hot water heater. Wanna RV does not stand behind what they sell in the first year of warranty and I would not recommend them. Their service manager was abrasive and most concerned about how much money Wana was out "were out $200 and can't keep throwing parts at it " A 40 ft RV is not like a car where you can take it into a service center. Lippert knows they have many issues with the GSWH-2 tankless but are simply trying to cover them up.

    Phoenix USA RV

    Phoenix USA RV

    4.3
    (6 reviews)

    We own a used Cruiser 2552, we have gotten help and repair and a tour when we took the Coach in. No…read morecomplaints! Picture below adding new awning, Coach didn't have one. Shop is clean and efficient.

    Incompetence and indifference a bad combo. Bought a used unit they had taken on trade. Unit well…read morecared for with low miles. Ensured multiple times how unit had been winterized, oil changed, and that unit was ready to roll. Asked twice if a pre-delivery inspection checklist was utilized. Ensured they did so, and that it was completely ready to go. Took unit straight to outdoor storage for 3 weeks and had several days of freezing temps. Weather warmed for a short time, so we used the RV. Discovered unit had not been winterized, grey tank was ~2/3 full, black tank ~1/3, no anti-freeze in pipes, oil not changed, generator exhaust pipe was hanging loose below unit, all tires low air pressure. Brought unit back expecting nothing more than an explanation of how this happened, an apology and a quick fix of these items. No apology, empathy or taking of responsibility. Reluctantly agreed to fix the items but made us leave it without a clear return date, which ruined our planned Thanksgiving trip. Upon pickup, thought we would get a better explanation and some kind of apology, maybe a wash of the RV to make us feel a bit better... but instead, more excuses, double talk, indifference and attitude. Do yourself a favor and avoid this place... we are certain, the same stuff is happening with their own Phoenix products. Quality assurance and customer service would be evident throughout the company if they were important to them! Like Share

    Highland Ridge RV - rv_dealers - Updated June 2026

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