John Highlander comes recommended by everyone. We needed parts of our 1890s original pine flooring restored. After being turned away by multiple other hardwood flooring bizs, John said he could help us out. Our floors were a time consuming project because we had to replace multiple boards without tearing up all surrounding wood. John sent "two of his most patient guys" for two days of labor - which included fixing the main problem in our kitchen, and then small flooring projects all over the house that we could squeeze in. That's exactly what we needed. Overall, they did a great job. They know how to work with old, original hardwood flooring, their work feels secure and sturdy, and they did as best a job as they could've done on color matching the stain. I think we paid a fair price, and I would definitely work with John again on future flooring projects. read more

John and his team did an amazing job on my hardwood floors. The quality of the work is outstanding -- everything looks smooth, clean, and professionally finished. John was super responsive, easy to communicate with, and reliable throughout the entire process. You can tell he really cares about doing the job right. Highly recommend if you're looking for high-quality work and a stress-free experience. read more

Super professional, efficient, and very clean. They guys showed up each day one time and ready to go. Not a revolving door of contractors, but the same professional each and every day. The pay close attention to the details and they were spottless in how they prepared the apartment, installed, and cleaned up each day. Highly recommend these guys. read more

We were extremely happy with Highlander Floors. Their focus on quality, attention to detail, professionalism and ability to finish our project early made them so easy to work with. John, Rick and their team provided that personal touch in everything they did. We started with replacing the floors and ended up renovating the kitchen, bathroom and closets. Basically renovating the entire living space. Would highly recommend! read more

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The team at Highlander exceeded my expectations! My hardwood floors were in rough condition, and I needed all the flooring in my furnished condo redone. The floors look incredible, and the process was seamless. From start to finish, John, Tom and their team were responsive and communicative. The project was completed quickly and exactly as promised. The team did a fantastic job both on the floors but also protecting my apt from dust and working around my furniture (sectional couch, king bed, etc). Once my floors were completed, my apt was perfectly put back together and spotless. I am so happy with my floors, I highly recommend Highlander! read more

Highlander Hardwood Floor - Flooring Near Me - Edgewater, New Jersey

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I'm extremely happy with my floors! A friend even asked who did them after seeing how nice they look. We had them sanded, stained, and sealed, 1300 square feet of flooring for $4500. John was extremely responsive by phone and Tom handled our case. They were able to fit us in at short notice, starting that same week, and finished in just a few days! The team was respectful of our place and Tom updated us throughout the process. There was a TON of wear and tear on the floors and they got them completely out. Their office manager was even willing to stop by on a weekend to pick up the final check, which I greatly appreciated. read more

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I cannot say enough about how much I was impressed by the the Highlander Floor team. They did an outstanding job at my home. They were on time, demonstrated a real attention to detail, very neat, cleaned up each day and left my living room and dining room pristine. My floors are simply beautiful! I would recommend Highlander Hardwood Floor to anyone looking to upgrade their home. Bob S. read more

Highlander came highly recommended from two colleagues and did a great job refinishing all floors in a condo. They were able to fix some water damaged window sills for me as part of the job, and they did not charge extra for some damage that had not been visible before the previous owners moved out. Most important, the floors look great and they were careful in not staining the white floorboards. I highly recommend them. read more

We replaced the wooden floors and porcelain tile in our entire condo though Highlander and I can't recommend them enough. John (owner) is one of the most professional people I have ever worked with. He worked around extremely tight deadlines to make sure we were able to move into our apartment on time and also accommodated a change we requested midway through the process. He is true to his word and in all my interactions came across as an honest businessman who truly cares about making his customers happy. His team did high-quality work, always showed up on time and would meticulously clean up every day before they left. I wish all contractors were as professional as Highlander! read more

Highlander Hardwood Floor - Flooring Near Me - Edgewater, New Jersey

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Highlander Hardwood Floors did an amazing job installing my new hardwood floors. John and his incredible team are experienced, professional and finished the work as scheduled. The new floors look amazing. Highly recommend!!!! read more

We had them install herringbone through our foyer and family room along with refinishing the railings and floors throughout so everything matched perfectly. They came out so perfect and transformed our house. I highly recommend using these guys! read more

Highlander Hardwood Floor - White oak herringbone - Flooring Near Me - Edgewater, New Jersey

I was extremely happy with my floors! Everyone keeps telling me how great they look and that it must have cost a fortune, NO it was a great price and was done timely and they were so careful and neat. everyone asked who did them after seeing how nice they look. I had them sanded, stained, and sealed, 1700 square feet of flooring for half of what my first 2 estimates were. John was extremely responsive by phone and checked up constantly with his men. They were able to fit us in at short notice, starting that same week, and finished in just a few days !! what was i waiting for I totally recommend Highlander Hardwood Floors you will also be amazed and satisfied. Read more read more

We hired John and his team for refurbishing our engineer hardwood floor. This was a difficult job to do with very little margin of error. His team was fantastic and they worked within the timeframe that was available for us to do the work! The results were amazing and the price was totally reasonable. I would highly recommend John to anyone! Don't look any further if you need someone to refurbish your floors! Look at my pictures and you can see for yourself that the results were fantastic! read more

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These folks know what they are doing! They are great at it, fast, responsive and high quality craftsmen. Highly recommended, transformative work that they take sincere pride in. read more

My wife and I used Highlander to do our house before we moved in. We were extremely pleased with the outcome and the treatment we received. John (the owner) walked us through the project patiently and professionally. His professional character combined with this charismatic personality allowed my wife and I to feel comfortable throughout the process. Our project was divided into three sections 1) Kitchen installation 2) First floor refurbish 3) 2nd Floor installation. Each section required his team to devote time to either removal of tiles, carpet removal, or fill pre-existing holes. It was impressive to see the team care so much about their work, it was clear that John trained them to care deeply about attention to detail. Highlander worked within our budget and completed the job ahead of schedule. The finished project added so much charm, classiness and value to our house. If you are looking for quality hardwood floors you will be extremely pleased with Highlander. read more

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John and his crew are the best. They show up on time, are reliable and knowledgable, and get the project done on time. I've used them for multiple projects and multiple houses and they are always my first call. read more

Highlander refinished our floors and the final product was amazing. John was extremely responsive and they fit us into their schedule upon short notice. They even finished earlier than expected. Definitely recommend Highlander! read more

We were so impressed with Highlander Hardwood Floors! John was a pleasure to deal with and although with did not meet the actual staff in person, they left their work area so tidy between workdays that I can tell you I adore them. I found them to be the best and most professional contracting company I've ever worked with. Thank you for the wonderful refinished floors! We love them :) read more

Highlander Hardwood Floor - Flooring Near Me - Edgewater, New Jersey

John and his team did an amazing job on our floors, and worked with us to make sure we were super happy with the end product. I highly recommend Highlander. Prices were very good and quality was excellent. Helped us get it done quickly before we moved into our condo. read more

Highlander Hardwood Floor - Flooring Near Me - Edgewater, New Jersey

On June 21 2019 I called this place and was told the price was $3 per square feet. I told the guy to do the calculation for me. My rectangular living room is 21 feet 5 inches and 14 feet 9 inches. So about 21 and 15. He told me on the phone everything was included in the $3/square feet pricing. I took notes of what he said: $3/per square feet sand it, buff it, condition wood, apply stain, and 3 coats of poly He puts samples on floor for customer to pick out the color So the math comes out to 21 x 15 x $3 = $945 total Next day he replies via a text and tells me it's $1,300 total! Hahahahahhaha can you believe this? Did this guy really think I was not going to do the math on my own? I've included a picture of the conversation we had through text message. read more

Highlander Hardwood Floor - Trying to rip me off! - Flooring Near Me - Edgewater, New Jersey

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Highlander hardwood floors is the only flooring contractor I'll ever use. They are the definition of "professional". They show up on time, do great work, and charge a fair price. The owner, John, is a wonderful guy and I would give them 10 stars if I could. read more

Scammers. Charged me $4600 for work that could have been done for few $100. I was told to replace the section of the floor due to water damage. When I inspected they just sanded and varnished. Dont trust them, they will do shortcuts. I wont recommend. If you do hire them dont pay them full unless you are 100% satisfied with the results read more

John came to investigate some flooring issues in my condo. He gave me an honest opinion on my options and fair pricing for each option. Work came out great. Highly recommended! read more

Description Of Work: John from Highlander floor came in person to provide an estimate to refinish our hardwood floor. He sent 3 guys to come and refinished our floor. The work quoted was (1) sand 2 floors (960 sq ft) to its natural color and (2) apply 3 coats of water based polyurethane I've contacted John about this issue and he has provided zero response. Pro - Floor work was great. Most floor marks were removed. Great colors. - Timely and quick (they came one day after giving quote and finished the job in one day) Con It's hard to give them bad review because the floor did look great and the crew was nice. However, since they left alot of aftermath, we have to be fair and describe our experience as is - The crew turned on our central air conditioning that results in significant amount of saw dust trapped in our filter. Additionally, the saw dust traveled all over the duct work so now we can't turn the AC back on until we hire professional to clean the ducts (estimate at ~$200). We are struggling with the air quality and can't turn the AC back on as it would blow saw dust all over - Multiple stain marks on the floor moldings. Some stain marks on wall - Left garbage outside our house (i.e can drinks that they grabbed from our place) - In the clean up process, some of our section off belongings were displaced (looks like someone went through our stuff) - Floor isn't shining yet but they said to wait 2 weeks for floor to cure (to be determined) I am mix about recommending them again. While the floor work was great, I'm not sure if the dust cleaning in our central air system is worth the effort. I'd assume that this would be handled with more knowledge and common sense. The review would've been higher rating had they bother to reply us with our concerns. Instead John chose to ignore us. read more

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Cannot say enough about the service and craftmanship that I received from Highlander Hardwood Floors. I am a repeat and satisfied customer and they came through for me when I need them the most. We had listed our condo for sale and had it under contract when we experienced a laundry room failure which caused a good portion of the wooden floor to be damaged by water that flooded the surrounding area. Unfortunately for us the entire condo floor had to be replaced. Highlander Hardwood Floor worked with myself and the contracted buyers to ensure that the new floor was selected, ordered and installed flawlessly. Jon Highlander also took time out to work with the insurance adjusters to ensure that that they understood the work and materials that were required to do the job. Jon's team came in and replaced the entire floor within four days at the quote price and the new owners were well satisfied with their beautiful new floor in the condo. read more

Highlander Hardwood Floor - Flooring Near Me - Edgewater, New Jersey

John and his team did a great job refinishing our floors. They work very efficiently and are very responsive to all of your questions. John guided us in picking the stain we wanted going from darker to lighter floors. Highly recommend! read more

John and the team at Highlander Hardwood did an amazing job! They sanded and stained my old, dark and dingy hardwood floors and revealed beautiful, bright floors underneath! They worked quickly, were very neat and were so pleasant to deal with. Their prices were very fair and I would definitely work with them again in the future. read more

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John is amazing! We had our floors refinished before we moved in in March. Then our neighbors fridge leaked in August and completely warped our floors. John was amazing working with us and insurance to completely redo 80% of the floors in our condo. John walked us through step by step. If we had questions, he'd stop by and take a look at the floors or answer them by phone. He is such a pleasure to work with and is clearly very knowledgeable. He and his guys have probably come by over 10 times in the last 6 months for questions / touch-ups. I would recommend John 100%! read more

Highlander did a great job sanding and polishing the floors of my 1-bedroom condo, which were faded and had some badly stained patches. John came by first to provide an estimate, and then his crew came, on time, on the agreed upon date to complete the job, which they did quickly, though it probably helped that the place was unfurnished. The agreed upon price was also honored. I'm one satisfied customer. read more

Highlander Hardwood Floor - Floor before - Flooring Near Me - Edgewater, New Jersey

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Be careful! I hired John to do a simple sanding staining job years back. He will Impress you with the consultation. That's where being impressed will end. 1. Way over measured the rooms....Then over calculates the total square feet. 2. Very sloppy staining, so uneven I had several people comment that it looked like the worker spilled the can of stain in the muddle of the floor and couldn't get it up enough so that it was a fairly large dark stain the middle of the floor in the hall. When I brought to his attention he had the nerve to say "it will even out when it dries". It was already dry and had the polyurethane on it already. 3. Another thing was my central a/c was run while sanding was done. Big mistake!!! Had to get it cleaned out and still had saw dust flying everywhere for a year after. 4. Neighbor in my complex who also hired hom said he not only didn't correct a mistake he made, he never even returned to finish the job after being paid! I will be updating this review with a copy of his invoice as well as photos of the staining spill fiasco. Be careful with this one, I'd hazard a guess to say most of these positive reviews are self written. They're identical to his bs angles list reviews from years back When I hired him all he did was preach about his flawless reviews on angies list. There were 4 decent reviews at that time, By the time my job was done there were bad ones popping up everywhere. Be very Leary of Highlander hardwood flooring ! read more

John and Highlander Flooring redid the floors of our condo before we moved in this month, and my husband and I were extremely impressed. He showed up exactly when he said he would every time, was able to finish our project within an extremely tight time frame, and answered every question I had promptly and with a friendly demeanor. The cost of our project was very reasonable for the quality of flooring, skill, and labor involved, and he even accommodated extra work when we decided we wanted to add new moldings halfway through the process. The whole team was extremely professional and accommodating the whole way through, and we will definitely plan to use again if we need other renovations in the future. read more

Total waste of time .... Made appointment with John. No show. call multiple time. Doesn't even have the courtesy to return calls.

WARNING! Thinking of calling Highlander? STOP! Please read this nightmare of an experience we went through first before calling. When we started our research for a reliable wood floor installer we went to AngiesList and Highlander was one of the most high rated companies. We had John assess our current floors and provide his guidance on what we should do. He recommended that we could lay a new floor on top of the existing floor that we have, instead of replacing the existing floors. We asked him several times if he was sure and that other contractors said we should replace the existing floors. John said "trust me", "you won't have any problems - and if you do I'll fix it", and "I'm a local guy - everybody knows me around the neighborhood". The quote we received from John that was very reasonable compared to other quotes and John was very responsive and and seemed trustworthy, so we went with him. After the floors were installed everything seemed great. After only 2-3 months the issues started. The floors started to buckle, splinter, and widen. There are even parts of our floor that have air gabs! Obviously we were not happy. It wasn't as easy getting a hold of John anymore. Unfortunately, when we needed him most, John turned into one of those people that always have something going on in their lives that is a priority, except taking care of his client. It was "I'm in Ireland" to "I'm a volunteer firefights" to an assortment of other reasons why he suddenly became one of the hardest people for us to reach and get a response from. It took a while but we finally getting through to John. He agreed to cover the cost to redo the floors as himself was surprised with the issues we have been faced with. We had a month before our upcoming vacation, which we planned would be the week that John would re-do the floors. The day of the walk-through came and JOHN NEVER SHOWED UP! The truth is John doesn't even know what the problems are still! I beg you to take a look at the pictures of our floors - read our experience, and be VERY CAUTIOUS about using John. The "Irish John" that was always available to talk and gave us a warm and comfortable feeling quickly turned into "flaky John" who has not been responsive and has not taken responsibility for his poor workmanship. Redoing the floors with John cost us over $10,000. At this point we have asked John to reimburse us for the cost since he didn't even show up to redo the floors as promised. Guess what - he still hasn't responded to our email. Now we have to go through legal channels and fight for our money back. We are so discouraged with this experience that I will even send you the entire e-mail string communication that we have had with John if you email me at adashlists@gmail.com. That way, you can see and read all about it for yourself. read more

John recently refinished the floors in our very old brownstone in Hoboken. I can't say enough good things about the entire process. We were told by other floor guys that we couldn't make our uneven floors even, but John said it could be done and he did it! Work was done on time and for the exact cost he quoted us. Floors came out beautiful. After that project wrapped up, we had John oversee some bathroom renovations we did and again, we were very pleased. Easy guy to work with and is honest and fair. We will use him again. read more

We used Highlander Hardwood Floor based on a recommendation from a friend and we had a fantastic experience! John was very responsive from the start, always answering my calls or calling me back quickly. We needed to sand and re-stain our entire apartment (3 bedrooms plus living/dining room) and scheduled the job a few weeks in advance with a 50% deposit. John kept in touch with me leading up to the start of the job, which took 3 days (we stayed completely out of the apartment to make sure the floors were not affected), and it was done on schedule and meticulously. The workers even taped our front door with painters tape so dust and odor would not go into our building common hallway. On the first day, they stained a few samples on the floor for us to look at since stain color can look very different depending on your existing flooring. We picked a weathered oak stain with a satin (matte) finish. They are very natural but still have a finished look to them. We absolutely love our floors! read more

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I had an amazing experience working with John and his team at Highlander Hardwood Floors. The whole process was seamless from start to finish and the end product was beautiful. I will certainly be using him again for future apartments and homes. read more

Highlander Hardwood Floors is AMAZING! I hired them to remove carpet and refinish hardwood floors in a new home we purchased. They did ALL the necessary work within two days! They were prompt, professional, and did stellar work. We decided to get the floors in a another room replaced. They demo'd the old floor and replaced it new floors within two days! It was a complex install as the floors in the adjacent rooms were different heights, but the new floors were installed and woven into the existing rooms seamlessly! They look absolutely AMAZING! As far as standing by there work, another contractor scuffed up my new floors while installing appliances and I contacted John (probably the nicest contractor I ever met) who agreed to perform touchups (which he's done for me in the past). This is my floor guy! I will never need to call another flooring company for a quote. John is honest, communicative, and the quality of his company's work is impeccable. Great experience! We couldn't be happier! read more

had 2 bedroom floors sanded and stained and john's crew was terrific! moved larger pieces for us, were careful and courteous. no dust no mess. beautiful job! read more

We closed on our new home recently, and with a very tight window between closing and moving in, we had a laundry list of renovations to be completed. The first of which would set everything else in motion was sanding and staining the floors. Because of a delay with our bank, we lost 12 days on starting renovations, pushing all of our contractors back nearly 2 weeks. I explained this to John at Highlander, and due to his extremely busy calendar, it seemed dire and that we needed to think about a plan B. However, this is when John rose to the occasion and moved Heaven and earth to get the job done for us on time. In short - he saved us and our entire schedule! He did this in the name of keeping his commitment to helping us, and I cannot thank him enough. As an added benefit, the floors look spectacular, and we strongly recommend John and Highlander to anyone needing flooring work to be completed. read more

Horrible. experience. Nightmare. Bait & Switch. DO NOT TRUST. 1) John showed up to the initial estimate. That was fine. 2) His team that did the work was horrible including project manager. When removing the old wood and installing the new, they scuffed up the ceiling and surrounding walls. 3) Installed new crown molding that was different from the original. Also refused to paint it despite saying they would. IT GETS BETTER.... Ron the "Project Manager". Horrible. He doesn't return calls either. Alvero, guilty as charged. The whole crew is suspect. 4) One week after job completion John came back to see the issues we had. #1 the unpainted crown molding and #2 the creaking floors. ie. floorboard issues. He was going to send a team to repair. That was November 2015. 5) I was able to get him back out to the apartment as he would only do the work if I coupled that up with some other renovation work in my unit. True story. When we opted to NOT to other renovations, he disappeared again. John has been dodging ever since. The issues have gotten worse. Zero accountability. DO NOT HIRE. READ THE OTHER REVIEWS. This is my first submitted Yelp review. Before this I liked to give companies the benefit of doubt. Never again. Find the worst review, that could be your experience. Then choose. read more