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    Highline Auto Sales

    2.8 (70 reviews)
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    I am seriously bewildered as to how this business has 4.7 stars on Google Reviews, I see things are much different here. When looking to buy from a small dealership like this, I immediately went to the review section and found their 900+ Google reviews which gave me some peace of mind. There are one-star reviews which describe issues I would later find to be the same for me, but it seemed in just about every case management would come along, make things right, and the reviewer would post an update. So far not the case for me three months after my purchase Short Version (long review in attached pic, exceeded character limit) Shared my concerns with Highline salesperson Isaiah about completing a long distance transaction and that the car would immediately go to my trusted mechanic back home, was reassured that Highline would take care of me if anything came up and they shared all the rehab work that was already completed by them. Put down a deposit and told them when we'd be down. My wife and I took a day off to make the trip expecting to be in, out, and on the way home before noon. When we were about an hour away from Highline we found out that they weren't in possession of the car, were strung along all day, finally got a test drive around 5pm, then ran into more issues with personnel so we walked out and drove home in Memorial Day weekend traffic - got home after sundown. The next day General Manager Moe apologized for the experience and offered to resolve the issues I found on the test drive, removed some items from the bill of sale, and covered shipping the car - I agreed and completed the purchase. The car arrived and immediately went to my mechanic who found required repairs totalling about $6200 including redoing some of Highlines rehab work and more importantly my #2 concern (after the dreaded EA888 piston ring issue) - a failed Audi magnetic ride suspension. I have now been chasing GM Moe for three months. The few times I have been able to get him on the phone we discussed the quote and I agreed to a lower cost alternative for the magnetic ride and he offered to include some additional items with the savings. I'm also completing some of the work myself to save on labor costs. Moe then went silent again until I received an email on August 22nd that Highline could send a check for $1500. I responded letting him know that was not acceptable after two months and given our previous conversations, he said the owners would be in touch that day - nothing since. All calls are met with "Moe's not in... he's with a client... he's in a meeting..." and emails are ignored. I have started completing the repairs out of pocket as several of these are safety issues. Hopefully someday I'll hear back. UPDATE Hah, less than an hour for Highline to reply, I should have done this months ago. Let's make sure we're clear on the details for anyone else reading - I took delivery of the vehicle at about 9:45pm on Thursday June 5th, dropped it off at the mechanic where it stayed for a week, received their writeup at 3:28pm on Thursday June 12th, and forwarded it to Isaiah and Moe at 5:11pm (additional pics now attached). Obviously well within the reporting requirement of the 500-mile / 2-week warranty provided by the State of Illinois. The only reason we are talking about this "months later" is because Highline has ignored this for so long. I will give Moe a call in the morning and I hope we can put an end to this.

    Tesla Model 3

    To be frank, they sold me an excellent car at an excellent price with an excellent warranty. I thoroughly enjoyed my experience with Highline Auto. Shout out to Rosanna who handled my business with diligence and respect. Impressive inventory as well.

    Broken parts.

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    Excellent, amazing inventory. Very competitive pricing- hard to beat! Very good communication. Strong integrity.

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    Page 1 of 2

    Ask the Community - Highline Auto Sales

    Review Highlights - Highline Auto Sales

    I had a great experience purchasing my 2010 Mercedes Benz S550 from Sam and the rest of the staff at High Line.

    Mentioned in 7 reviews

    Read more highlights

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    Willowbrook Kia

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    This is the third car buying from this dealership. Come see Simeon Talevski, he's been our sales…read moreassociate every time. My daughter came here first bought a 2026 Kia Sportage. Then my husband bought a 2026 Kia Sorento, it has lots of room. And now it's my turn & I got a 2026 Sportage.

    My wife and I were in the market for a larger vehicle since we recently had a baby and the…read moreTelluride was one of the top SUV's on our search list. I emailed Willowbrook Kia for online quotes and came in contact with Anthony Iniquez. He provided all requested information for out-the-door pricing with full transparency; no hidden dealer discounts or rebates were reflected in the quotes he sent over. I followed up with a phone call to confirm that the quoted prices were exactly what would be paid if i were to walk into the dealership that day and he said yes. I scheduled an appointment to come in over the weekend, after speaking with Anthony for about five minutes we signed the contract that was previously discussed. Anthony was fantastic to work with, he didn't try to waste my time or use any deceptive practices. A lot of people dread car purchasing due to the lengthy times involved and mental drain, but my experience was very positive and efficient with Anthony. Make sure to do plenty of research before walking into a dealer and getting quotes online first; I had another dealer refuse to give me an OTD quotes via email and when I went in, all the deceptive practices were on full display because of hidden rebates that I was not eligible for. Highly recommend Willowbrook Kia and specifically Anthony Iniquez, we'll be requesting your services again in the near future as my wife will be in the market for a new vehicle. Best, Charlie

    Audi Westmont

    Audi Westmont

    (295 reviews)

    I am extremely disappointed with my recent experience involving my Audi SQ5 and the handling of a…read morewarranty-approved wheel repair. I brought my vehicle in for curb damage on one rim, which was approved through my warranty coverage, expecting a straightforward repair. Instead, after the work was completed, I immediately noticed overspray all on the rim surrounding the wheel, and the wheel no longer matched the factory finish of the others. I spoke to my warranty company that stated they could not cover damage done during the repair. When I returned to address the issue, I was told the warranty company would not cover correcting the damage that occurred after the original repair. At that point, my car had already been at the dealership for about seven days, leaving me without my vehicle for over a week while waiting for what I thought would be a proper resolution. They offered to repair the rim on their dime, but when the guy came to do the repair, they said he stated "He did make me aware the black line running on the outside lip of the wheel that is silver in one part is because if he adds that black part, it would look like someone painted it with a brush so it would look better with the silver how it is." With this being a brand new car, I was shocked that this was acceptable. What was most frustrating was the conversation I had with management. I was told that if I had purchased the vehicle there and used their in-house warranty program, they "would have been able to help more." I was also told they would have never recommended the type of repair that was originally performed on the wheel, yet it still went forward with no communication of this, resulting in the issues I experienced. After a full week without my car, I was then told I would need to pay additional money out of pocket if I wanted a better outcome. Separately, I had window tint work done through this dealership that resulted in scratches on my vehicle. I took the car to a tint shop for a second opinion and was told the scratches were consistent with damage caused during installation, likely from improper squeegee use. Between that and the wheel repair experience, I have serious concerns about the level of care and quality control when handling customer vehicles.

    We are at Audi Westmont buying a car. Just want to leave a 5 star review that they went above and…read morebeyond with us. I would highly recommend going here to buy your next car.

    Continental AutoSports

    Continental AutoSports

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    BUYERS BEWARE!!! I was DEFRAUDED buying a used Mercedes from this "Ferrari" dealership. They had…read moreREMOVED the check engine light. Car has a really bad gas leak, both the driver and passenger seats did NOT work! So you couldn't drive the car. The side rear view mirrors did not work either!! When I called Noel the store manager would not pick up my calls!! George the sales person was very RUDE and hung up on my face when I was explaining the situation, DO NOT BUY FROM THIS DEALERSHIP!!! FRAUD!!!

    I honestly don't have a single bad thing to say. From first contact to me walking out of the door…read morewith the keys was an amazing experience! Ryan really came through with working with me after every other dealer I spoke to just ignored me completely. I emailed and even test drove quite a few Mercs and the sales ppl didn't give a sh*t about anything I had to say. Most of their responses after i asked if the price was flexible,"well if you could afford this car a few grand wouldn't matter"... really??? Ryan, was the complete opposite. He was determined to make a deal and he was so nice and cool about everything. They treated me like my friends do, but in a professional and courteous way. After test driving the vehicle I decided to go ahead with it and we had already come to an agreement on the numbers prior so that was that. Got my whip two days later since the bank was closed over the weekend and i can safely say in the future when I'm looking at a Ferrari, I'll be coming here.

    Mercedes-Benz of Westmont

    Mercedes-Benz of Westmont

    (256 reviews)

    This was our fifth car buying experience and honestly the best ever. We were extremely pleased…read morewith all aspects of dealing with our sales representative, Mohammed Khalil. The finance guy, also named "Mo", was very professional, clear, and not pushy! If you're in the market for a Mercedes-Benz, I highly recommend Mo and this dealership.

    I am extremely disappointed and disgusted with the experience my family had at Mercedes Benz of…read moreWestmont. My mother and sister went in for a simple service appointment while I was on FaceTime with them. The associate helping them, Rob, was completely dismissive and not understanding anything they were trying to explain regarding the vehicle's warranty. My mother and sister told him multiple times that the car has a warranty, but he kept denying it and insisting that they didn't. At one point he even tried to claim that we bought the warranty from the previous owner in 2021. That doesn't even make sense considering the car is a 2022 and we have not even owned the vehicle for nine months when we took it off the lot from a dealership not the old owner. It honestly felt like he was trying to confuse the situation rather than help resolve it. While my mother and sister stepped out of the room to grab the warranty paperwork, my sister accidentally left the phone in the room while I was still on FaceTime. During that time I overheard Rob speaking to another employee and being extremely disrespectful about my family. The things he said were so inappropriate and offensive that, as a woman, I wouldn't even repeat those words. I immediately told my mom what I heard. When my sister confronted Rob about it, he denied everything even though it was obvious he knew exactly what he had said. She then spoke to the manager, Justin, hoping the situation would be taken seriously. Instead, he defended Rob and basically made it seem like we were lying and that it was our word against his. My family went there for a service on a vehicle, not to be disrespected or treated like a problem. The behavior from this associate was extremely unprofessional and honestly makes it seem like he either has no idea what he is talking about or tries to mislead customers when it comes to warranties and services on top of the disrespect. Management really needs to start paying attention to how their employees treat customers. After reading other reviews, it seems like multiple people have had issues with Rob before, yet nothing is being done. Experiences like this are unacceptable and completely ruin the trust customers should have when bringing their vehicle. A employee like Rob should not be representing such a sophisticated company like Mercedes Benz!!

    McGrath Acura Of Westmont

    McGrath Acura Of Westmont

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    We bought our first RDX from Nick back in 2020. Since then, we've always worked with Nick to set up…read moreservice appointments and any other concerns. He's been with the company for about 15 years so he's very knowledgeable and professional. Nick is always our first point of contact for anything we need. We recently bought a newer RDX model and again Nick did not disappoint. He and Sky provided clear pricing and transparency and worked with us to get to where we needed to be. Nick was even able to drop off the car at my house due to my crazy work schedule! Even the service team is a pleasure to work with. I recommend this location.

    Me & my girlfriend stopped into McGrath Acura looking to get our routine oil change. We had…read morepreviously received exemplary service from Jacob with service department. While waiting we casually browsed the showroom and ended up having a sit down with Michael Snyder to discuss what a trade in situation would look like. Michael was outstanding. Michael was attentive, patient and extremely personable in regards to our conversation and options. We ended up leaving with a 2025 Acura TLX with a great deal. George Stratikis the new car sales manager was also involved in the transaction and presented us with options we could not refuse right before he left on the road for the holidays. I have nothing but overwhelmingly positive things to say about the staff here at McGrath Acura in Westmont. Thank you to all who were involved in this sale. Thank you to Jacob for the service that caused us to frequent this location as often as we have. That led to my girlfriend leaving the lot with her dream car right before the holidays. We are beyond grateful to McGrath Acura. 10/10. Absolutely will recommend.

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    Probably the best dealership experience I've ever had. Called the sales team on my way over and got…read moreconnected with Paul Bilek. He was nice enough to get the car warmed up and pulled up front for a test drive by the time I got there. He was extremely knowledgeable, passionate and most importantly, totally transparent. Excellent experience, wish every dealership was managed as well as this one and had guys like Paul.

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    Highline Auto Sales - car_dealers - Updated September 2026

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