I'm new to the area and had no idea where to go when my tire was punctured. A friend recommended…read moreJoe's On Your Side Auto. I called that day and they said I could come right over-fixed my flat for $20 and did an excellent (much-needed) check-up on my car. A friendly and trustworthy shop worth the drive to Gates. I'll be going here for all my inspections and auto work from now on.

stay away!!!! totally dishonest and they are selling junk... i bought a vehicle here had it 45 days…read moreand the motor transmission wheel bearing and radiator are all shot when we called him he said it was unfortunate and he wished it would of happened to anyone else but us. this is what he wished on you. stay away from here....

DISHONEST!!! Cashed our $500 deposit on Saturday and then sold the car to someone else the next…read morebusiness day while we were waiting to hear back about financing from the bank.

488 Stone Rd The Only Place I Go For Amy Mechanical Work Fast, Friendly And Reasonable Prices…read more10/10 I Recommend

This garage does not know what their doing. They have very bad mechanics and the one guy running…read morethe show is a great and stressed. Why am I saying this... They installed my breaks. Breaks still screwed up after taking it back to fix. Now they have to fix them for the 3rd time, same problem, ribbing and squealing! The can't give me a time for appt. I have to leave my car for the 3rd time which is a grave inconvenience as I don't have another car to drive. They usually don't have it done that day, and the repair pushes to the next day. I drive my car for a living and can't go without my car sooo many times for the same problem!! Then I had them replace the breaking light bar as it stopped working. After pulling my car apart to do this, it was never put back the way it was. Panels not connected in the trunk and in the back seat!! It's unfortunate as this garage is close to me so I can walk back home after leaving the car up-teem many times, but to the point of being ridiculous!! I do not recommend this garage!!

Great cars and friendly staff ! Albert greets you as soon as you walk In the door !!!!!!!!!!!!read more

I scheduled an appointment to list my car on consignment here. I gave them all of the information…read moreabout the car on the phone when I called, including the mileage. My wife drove 40 miles to bring the car their for them to sell, and when she got there they said they couldn't sell it on consignment because it had over 100k miles. Then they offered her wholesale value for it. Don't fall for the consignment sale here, it's just a scam to waste your time and give you a low ball offer.

2016 Chevrolet Suburban We had a great experience working…read morewith A.J. He was forthcoming as soon as he picked up the phone about any cosmetic imperfections before we made the 2 hour trip. He was honest, personable, and didn't apply any pressure about making the purchase. He was easy to work with and very communicative/responsive. He went above and beyond to make sure we were comfortable and happy with the purchase. I would highly recommend A.J. at R and L Auto. Thanks again!

From the owner: Our customer service and promise to provide a seamless,…read moreeasy, car buying experience. Affordable and safe used Trucks, SUVs, 4x4s, AWDs, Sedans, Luxury cars at an amazing value. Get your next Upgrade at R and L Auto Spencerport Industry-leading vehicle warranties/vehicle service contracts available for your purchase at minimal cost! Protect your UPGRADE today. We can help with your purchase, financing and vehicle insurance needs. Call or txt us today 585-738-2792

The car buying experience was a bit of a mixed bag…read more The good: The saleman was very curtious and easy to talk to. The dealership was clean and seemed like an efficient operation. The price I paid was fair. I didn't get a good price for my trade but that's because the resale value of used EV's is awful right now. Most of the transaction was performed via email and text messages, this didn't seem to be an issue. The not so good: When I tried to correspond, replys to my messages were very slow and the responses were sometimes vague. I made an appointment to close the deal and ended up waiting for over an hour to talk to the salesman, I was on a tight timetable and had a long drive to dealership. The final part of the transaction was rushed as they were closing. One of the financial guys came up to me after all the paperwork was filled out and said they needed an extra $500. This is the third time a dealer has tried to squeeze another $500 out at the last minute.

RUN from this business. PLEASE. And please read this review. These people are scam artists. I was…read morepregnant with our third a year ago and we had very limited options as we are in the process of improving our credit. They were very friendly upon arrival, we only qualified for a Chrysler Pacifica which isn't really what we wanted but again, fine. The Pacifica we drove was decent. I pointed out the minivan on the website had way different features than the one we test drove, and it said it would be a different color. The salesman didn't even look into it. Told me that the one we test drove was the correct one, that they must've mislabeled the website. We buy it, drive it off and are driving it about a week or two. They call us and tell us the van we are driving isn't the van we bought and we have to return it and take home the correct van. What??? They tell us "oh don't worry, the one you ACTUALLY bought is super nice, way better than the one you accidentally took home!" BULL. We didn't have many options as again, I was pregnant with our third and our only other vehicle was a civic. So we really needed the space and second vehicle. We get the "new"van. Immediately we notice it is NOT as nice as the other one we thought we bought and test drove. We tell them that. The side mirror was broken (still is a year later since they wouldn't fix it for us), they promised us a second key fob, didn't get that. What we did get was a ten dollar gift card to a gas station, a super rickety feeling minivan, and problem upon problem. Oh goody! Today, one year later, I notice the seat is completely broken. The seat my FIVE MONTH OLD was sitting in because I didn't notice it had broken until I was taking her out. All the levers somehow broke. Completely broken. I seriously have NO idea how this happens, the only thing holding the seat upright was her car seat. Awesome. I'm in shambles. It feels so shady. There's no way that they all just broke. We looked into it online and it really seems like some cheap fix was attempted at some point (with all the other issues on this thing I wouldn't be surprised) and their fix didn't hold up. I'm livid.

Do yourself a favor and stay away from this place. This man is a crook. Everything other people…read moresaid about this place is EXACTLY true. Bought a car from him with an incredible amount of issues after he reassured me that there were no issues at all. Did the paperwork and inspection himself. Definitely fooled me.

Beware this dealer!!!…read more Be cautious when buying a vehicle from this dealer. Purchased a car that could potentially have killed me from this dealer even after he told me that the car was in great shape. Bought a used car from Whit that was in absolute dangerous condition. Don't make the same mistake of letting Whit handle the paperwork for you, or get license plates. Have the car inspected yourself or run the risk of getting a car that "passes" inspection with highly dangerous, unfixed issues if you do make a purchase. When we bought the car from Whit he reassured us that he would have it properly inspected and in working condition. He appears to be a friendly personable person, but after getting the car I noticed the oil had not been filled even after he mentioned he would have it checked and changed. Took the car to get an oil change, and quickly began smelling a burnt smell after 2 months. I don't drive much, so it took a minute to notice, but it turned out there was a leaking oil gasket. Upon inspecting the car at a "certified" and legitimate inspection facility, I found out that the car was missing a bolt that holds the Left Rear Control Arm in place and that there was a bent and disconnected Sway Bar, both which should not have passed inspection and could have sent our rear tire flying off the car while we were driving. Thank god this did not happen. Additional issues included the Break Lines being installed improperly and had been touching parts they're not supposed to. Don't trust his inspection, if you are going to do business, I will recommend taking the car to be thoroughly inspected or you could potentially purchase a car that is life threatening.

First time financing a vehicle ever had no clue what steps to take and was very nervous to say the…read moreleast, then I got ahold of (Zach) and all worries went away he was very respectful and helpful answered every question I had with ease and with all the information I would need along with my questions always was willing to help me with anything I needed, he made the process a breeze quick and easy I am very thankful to him and this place I highly recommend them to everyone first car last car whatever your needs this will be the place thank you Zach!

Single mom looking for something decent at a decent price. They took out a $10,954 loan out in my…read morename for the car. I asked how much was the car and he wouldn't answer so I asked again how much is it he said 8000 I said that's fine can I just put half down and do payments? He said he was already getting a bank to cover some of it. I wanted to buy the car not finance it. If your a women Period bring a guy w you! Someone! Mind you it was a 2009

Andrew is very kind and honest right from the start. Hes got a nice selection of vehicles and…read moretrucks as well. If your looking for a reliable vehicle or truck he will do his best to get you approved.

Sold me a total dud. Spent 9k on a car that crapped out only one year after I bought it. It ended…read moreup needing 4K worth of work done to it. They'll just say "We sell the cars as is!" to avoid any responsibility whatsoever. What do they care if they're profiting off your misery? Do yourself a favor and avoid this place for used cars! Good luck Rochester.

Actually nice and understanding! The previous negative remarks must be before they corrected them…read more Helped me out and got me a plan to pay for my repairs.

Kaya was great! It was such a breath of fresh air since talking to car salespeople can be so…read morestressful because it can feel very pushy and they're always trying to make you buy more - but Kaya was so nice and direct, it felt more like having a conversation with a friend. We had already test driven the car and knew which model and trim that we wanted and she was very honest and understanding of our position. We were very appreciative that she was willing to work with us and we were able to reach a deal in about 30 mins, definitely the easiest/best experience I've ever had buying a car. 10/10 would recommend, ask for Kaya!