I have taken my cars here many times and never had an issue. However, I did not have a good…read moreexperience my last visit. I needed to get my car inspected so I could renew my tags, and I also had a few other concerns. This was in mid-April. They gave me a whole list of things that needed to be done in order to pass the inspection. They said everything was urgent and could not get it fixed a little at a time cool. I approved the work. One of the things they said I needed was new front brake pads, rotors, and calipers, even though they noted it looked like a had new brake pads, which was true. Okay, whatever. That alone was almost $900. A few weeks later, the first week of May, I'm out with my daughter, and I can not stop my car, brakes all the way down to the ground! Thankfully, I was not going fast, and there were no cars around. I ended up in someone's yard in a small ditch, and thankfully, the homeowners were nice. They were in their yard already. I called the tow truck company to get towed. I told the driver how I had just got new brakes. The driver told me that Laurel Heights probably did not bleed the brakes properly, and air got into the brake line, and from the amount of brake dust on my rims, the brake pads were probably cheap. I called Laurel Heights, and they wanted me to bring the car to them, but my neighbor got them to come get the car from my house while I was at work. I saw on my camera that they drove the car, which I do not understand how. There was some conversation between my neighbor and Laurel Heights. In the end, Laurel Heights said I just needed a hose replaced. They replaced it and brought my car back. I get off work, get my key from my neighbor, and drive the car. They breaks are still going all the way to the floor. It is taking a really long time for the car to stop. Im thinking, let me drive it around the block to maybe get the fluids flowing. I drove straight through the stop sign because the car was still not braking properly. I ended up calling another shop. Had the car towed. $150. Guess what? The other car shop had to flush out the brake line and re-bleed the brakes....which was almost another $400 for them to look at and properly fix the brakes. My car has not been right since I took it to Laurel Heights. It drove better before they did all that work. That could have been a very bad/ tragic situation for me and my daughter!!!!! I will never take my car here again. I paid them, and we could have lost our lives or hurt someone else from the faulty brake job.

I took my car in for repairs on suspension parts, and they did a good job…read more But when I called them back to inquire about doing work to complete the entire process for replacing the Sub-Frame Bushings, the individual I spoke with, said they have a guy call me back, he gave the name, but I can't remember it. No one ever called back. One of the Cardinal sins in business, is to be late in returning calls to customers, or to never even take the time to return calls, and or messages. I figured they don't want the business, or need it enough to show enough courtesy to at least call back, so I decided to just find another garage for the repairs. It's a shame, because I always try to do business in my neighborhood and as close to the surrounding community as possible.

I had my brakes done about 20,000 miles ago. I don't know how long brakes should last but now my…read moretruck is back in a different shop and my rotors are gone my calip are seized up and I have never had that happen that fast. Also had an engine replaced by them got it back and my van started to squeal. took it in they said it was the power steering system so they charged me another 400 dollars to fix nothing. will not be going back

I have pretty much all my work done at Susquehanna Auto Clinic. They really go out of their way to…read moremake sure I am taken care of and that their work is top quality. They care about their customers and listen to your needs. The personal touch you get with these guys is second to none.

I had a very bad experience at richline Motorsports, paid $1,800 over there and nothing got done…read moreright my jeep was a mess I took it over to NSK they put it on the lift I went out and watched track on was loose they didn't even tighten up the anchors on it my steering wheel was to the left pulling also I my ABS light was on traction light was on they damaged that during the process NSK fixed it in about 20 minutes the thing drove beautiful I asked the man how much I owed him nothing I couldn't believe it I'll be a customer for life these people are honest and everyday normal people and know what they're doing I would trust them with mine any day and will always be a customer for them, they treated me like they knew me forever very knowledgeable people at the counter the shot people know what they're doing and they care honesty integrity and super down to earth nice people

Brought my truck in for a track bar replacement, tire rotation, alignment and a few other repairs…read more They were quick yet thorough, reasonably priced for their quality of work and so knowledgeable. Highly recommend!!

My car was having issues and I took it to the closest shop. This place is amazing!! I will say it…read moretook a while my car was there for over a week. Between getting diagnosed and repairs but they took their time to make sure the job was done right. In the end I needed a new transmission. Thank God for a warranty because the cost whew! The entire staff was absolutely helpful and friendly during the entire process and they contacted the warranty company for me and got the rental information and did all the paperwork. I just showed up and signed and was done! Special kudos to Brandy for all of her help and patience she never seem stressed when I called with a question or concern. I also love that they have the ability to text the status of your car to you. It's nice to get updates on the status and when the work is complete. If I ever need any car repair minor or large I will always go here!

Took my 2020 Lexus that I purchased several months prior in for the first time for an oil change. I…read moreasked the representative if when topping off coolant if they would use Lexus recommended coolant he said yes, they use universal coolant. I informed him Lexus recommends never to mix universal coolant with Lexus lifetime coolant. The rep responded with a smirk, "ok, then I won't top it off". It's important to me that the proper fluids are being used as recommended. I'd rather pay Lexus that extra $30 and drive another 15 min to ensure my investment is being cared for as recommended. However, to their credit, Oil change was done in a reasonable time frame.

I needed a nail removed from my tire and have it patched. The call was made late in the afternoon…read more The got the job done quick. Well done. Thanks for working me in.

Went here for a routine inspection. they said it would take 30 minutes or so. after a 90 minute…read morewait, they said "welllll there's a couple things we need to get taken care of before you can get passed" and slid me over an $1800 quote. the actual reason for failing the inspection is completely vague "excessive play" with no accompanying measurements. it appears strongly to me as a grift as I took it to a second mechanic who promptly passed the inspection the very next day. I got an inspection done, titling and tags installed on the car in less time than waiting for what clearly appears to be a grift here. I wouldn't even take my cars here now for air in the tires.

Husband had a deep door ding on His Cadillac. It was an…read moreolder odd color and Dale's matched it perfectly. Other shops said it would be hard to Color match... but Dales got it perfect. Drove from our home in Parkville to Dale's in Blue Springs... but worth it. Highly recommend!

I would highly recommend Dales Collision Repair for any collision services. I had my 2022 Silverado…read morefix at Dales and it was a very smooth process. From start to finish. I was updated on the repair status at all times,any changes to the repairs I was informed. I also had Hail to two others vehicles and they took care of it instantly. Great team to work with Friendly staff. And quick process I highly recommend Dales Collision Repair for great quality work....

As directed I dropped my Suburban off at 7 AM. When they opened. I had an antifreeze leak that I…read morecouldn't locate. They called me at 9 AM. Said come and get it. Charged me $850. And it still leaked. Will never go there again.

I drive kids who are in foster care or whatever situation to school in the mornings and home in the…read moreafternoons. After dropping off my morning kids, my cars brakes just started scraping happened very quickly. The team at north town auto clinic got me right in told me the truth about the costs.No, surprises, and service was completed by that afternoon. All with a smile and a fresh cup of coffee. Highly recommend.

Have used Robert several times over the years to repair and maintain my Snow-Blower, Push Mower,…read moreand John Deere Riding Mover. Always great to work with....friendly...quality work...and fast. Today I had a issue with the main driving belt for the blades on my Riding Mower. Robert had me bring it in this morning and it was fixed by this afternoon. I totally trust and recommend Robert!

I saw a person come in before me that was a bit alternative lifestyle , i wont go into how or what…read morebecause it doesnt matter. But they treated that person with respect as if a regular customer. No nasty remarks after they left. I am so proud of this business for welcoming all customers regardless of who you are. Good customer service !!!!