What a great store in Monroe, WA. Stopped in today to get a specialty battery. What great service!…read moreEveryone was really nice and helpful. Billy, the manager was so helpful and the crew was nice. I'll be going back whenever I need batteries. Glad I found this place.

Sometimes I write a review not because a place has yummy food, but simply because the place is…read moreAWESOME! Pacific Power Batteries on the east portion of Totem Lake is such a place. My big screen TV died exactly two months after the warranty ended. Other than buying a new one, we want to responsibly recycle the broken TV. Online searches led us to here. I always have some hesitation coming to a private business such as this instead of, say, a King County transfer station. Will they have hidden fees, will they try to sell you something, will they point to a bin and tell us (not strong people) to fit it in somehow??? Well, let me tell you how EASY it was. We arrived and parked. We walked in and said we like to recycle a flat screen TV. He said, "No problem. I'll even help you unload." My jaw dropped a bit. We filled out a single line on a form. We opened the trunk. This taller and stronger than us guy singlehandedly took the TV out of our car, brought it inside, and gently placed it standing vertically on its edge in an open-top box lending against another big screen TV. That was it. Free! No cost! I was so shocked at how easy it was that I forgot to take any pictures. He was brilliant. Thank you!

Knowledgeable and helpful. A great combination to get your problems solved quickly and efficiently.read more

I was concerned the price would be high from a custom business but was surprised by the very…read morereasonable battery prices. I had issues installing my new battery and they lent me a few tools and recommended a part to fix a bad cable terminal. The only issue I had was they were out of the cheaper foreign batteries for my truck.

My old '98 Mercedes diesel doesn't get driven every day and after a few days she won't start…read morewithout a a half hour on the charger. I suspected I was going to need a new battery, an expense my fixed income couldn't absorb. I've passed by Pac Power countless times over the decades but since they were close to an appointment I had I stopped in. Ryan checked the battery and found it tested good. He set me up with a pigtail to connect to a trickle charger for a lot less than a new battery that anyplace else would have happily tried to sell me. This job was a little bit of a PITA since the battery was under the rear seat. I'm grateful for businesses that operate like this. Their motto on their sign is more than an empty slogan; "Good people selling batteries...for everything"

I go to Pacific Power Batteries for all batteries. Sam S was awesome help. He showed me all my…read morebattery options and was very educated on all of them. I learned a lot from his knowledge and appreciate him spending the time to educate me. Thanks again Sam!

This is my favorite shop for car batteries and other rechargeable batteries. They are always very…read morehelpful and explains the pros and cons of different options without pushing the most expensive option.

Do yourself a favor and avoid this place…read more What should have been a simple battery warranty claim turned into a two-hour waste of my time. The battery was sold with a 5-year warranty, yet it failed in less than 3 years. Their testing showed the battery would only charge to 12.5 volts--roughly 75% state of charge on an AGM battery--even after they had it on a charger for four days before testing. Instead of honoring the warranty, I was first told the battery was "good to go." When I challenged that conclusion, they tried to blame the vehicle's alternator despite providing no convincing evidence that the charging system was the problem. The explanation simply didn't make sense. I've been an FAA-certified aviation mechanic for more than 50 years. I'm not easily impressed by technical jargon, and I know the difference between a valid diagnosis and an excuse. In the end, they denied the warranty claim and repeatedly fell back on "company policy" without offering any logical justification. Poor customer service, poor diagnostics, and no willingness to stand behind the product they sold. I left with the same bad battery I came in with and two hours of my life I won't get back. I won't be returning, and I cannot recommend this business.

Came in to get a specific battery and there store is unmanned and closed. They say they open at…read moreFriday 8am however, I've been waiting for 30 minutes and yet there's still no one here. Batteries plus took 30 minutes of my life I'll never get back, and for that, I won't return. Friyay turned into Frinay. Update: they actually opened up the store late although two employees were simply siting him the back with the front door locked. Went in and they do not have the battery I needed CR2354. This store has two jobs they failed at stocking a decent supply of common batteries and opening when they say they will. I won't be back. Good luck to anyone coming here in the future. May the odds be ever in your favor.

Have an aftermarket AGM battery I killed by leaving the lights on in my car. Took the car up and…read morethey pulled it and put in a loaner for a nominal fee, so they could charge mine up fully. Less than a week later got the call mine was ready and I'll head up to swap it back this weekend. Fast, friendly and sharp staff - highly recommend!

Wow. Faster than AAA. Testing in 5 minutes. In and out in 20 minutes. Multiple battery choices…read more Can't recommend enough

This small shop goes out of their way to give big service! One of Mum's old scooters was on the…read moreblink and it screamed for a new battery. Island Batteries to the rescue! We pull up in the truck (scooter in the back), the boy with the battery bounds into the back of the truck, attacks the scooter with both wrenches and a voltage meter. He changed that dead battery, tested it, made sure it was secure and we were on our way in no time. These guys know batteries!! Thanks for the great service and knowing how to make our motors run!!

Bought a watercraft battery 10 months ago. They said the off brand is good but not the original…read morelike I wanted.Always charged with a battery tender and on my work bench over winter.Motor was slower turning over at the lake so I load tested it with the same load tester they use and it read weak.Took battery back and showed weak on their load tester.Also acid was leaking and corrosion on the positive terminal.The best thy do was a deal on a new battery. My next battery won't be local but Amazon 69 compared to Almost 200 for 10 months.

Not sure if the other locations are Like the ones on Teri…read moreparkway in fort myers but I have bought over 7 batterie and known have lasted more than 1.5-2 years. To me there not worth it.

I've had two batteries replaced there. The price and service was great. They went the extra mile to…read morehelp me out.