Jeff with Curtis Plumbing is wonderfully friendly and knowledgeable. I left a message after hours…read morebecause my furnace went out and he called me right back. He came out the house, did a maintenance checkup, fixed everything and stayed pleasant during the process. If you need heating and plumbing in Eagle River call them - they are the BEST!

Was not very impressed. We told him what we thought was wrong the first time he came out and he…read moredidn't listen to us and told us we were wrong. Turns out we weren't wrong and he came back and charged us an insane amount on his second visit to fix what we originally told him was wrong. It took him 15 minutes and it cost $120. Cost $300 total to fix something that should have been fixed on his first visit. Will NOT be using again or recommending to neighbors or friends.

Don was great. He was at my house within 30 minutes of my call and didn't mind me shadowing him…read morethrough the visit to learn/help troubleshoot. He was very patient in explaining his thought process, as well as how things worked. He even walked me through a later problem I had on the phone. All-in-all great service - will definitely use again.

Good luck getting a hold of anyone. I was trying to get a pipe moved. They probably aren't in…read morebusiness anymore.

Mark came to my house today to resolve a furnace and heating problem that was covered under my HSA…read morepolicy. In addition to quickly resolving the problem I encountered, he provided a bit of technical information that will help me as I get fully settled in my home and experience usual homeowner's questions and concerns over the next many years. This house is much different from the one in which I lived previously. Mark was professional, knowledgeable, and very competent. He answered all of my questions and did not appear to be hurried or rushed. I really appreciated his prompt, professional, and thorough work!

The owners of Alaska Plumbing Services have always taken excellent care of me and my family. Mark…read moretook care of my issues right away. He was friendly, thorough, and knowledgeable about my plumbing issues. Mark has always gone above and beyond to help during service calls. I really appreciate the work!

Absolutely outstanding! My furnace went out in the middle of winter (-10) and Im so glad I called…read moreBurton Repair, Kevin was very kind and understanding over the phone and was very sympathetic to my situation. He fixed my furnace that night with very reasonable pricing. I also learned quite a bit about how my furnace works and things to consider and look out for in the future. 100% super happy with this service

Burton Repair was outstanding! I have used their services twice and both times they were friendly,…read moreclean, and professional. They worked with me to keep the cost down, by advising me on supplying my own materials so all I paid was labor cost! I really appreciated their honesty and helpfulness. If I needed any future work done they will be my first call.

The short and sweet: excellent customer service and communication, very long waits to get an…read moreappointment, good warranty on service, underwhelming experience and performance, high priced that is probably the going rate for Anchorage. I have had them come and do three different jobs: annual maintenance on a boiler, service inspection on an ERV/Home ventilation system, and quote to replace an HRV/Home ventilation system. The annual maintenance on the boiler was a little problematic. Making the appointment was easy, they are really quick and efficient about the booking process. The plumber showed up exactly on-time and communicated when he was en route. The plumber identified a faulty expansion tank and offered to replace it immediately. All good experience to that point even though the price was a little high. After he completed the work I found that he left a valve in the wrong position, turned down my boiler too low, didn't change out the back flow preventer (which leaked when the water supply was turned back on), and my in-floor heat controller was in an error state due to a bad sensor that he never caught. I called them back after he left (and a friend who knows boilers took a look at the work). Diamond at least sent the plumber back out a few days later to inspect and correct the issues at no extra cost. Grade A customer service, grade C for the plumber making the mistakes. I also had someone come and inspect my broken HRV system. The guy said it was too old and couldn't be fixed. What he meant was, "I don't feel like doing the work to fix it". After a few hours of taking apart and investigating I found the problem was a bad motor, found a replacement motor on Amazon, put everything back together and my old HRV system was up and running for $200. Diamond wouldn't even quote me a price to fix the HRV. I had Diamond send someone out to quote me a replacement cost for that same broken ERV system. They quoted me something around $5,000. As I stated, I was able to fix the old one for $200, so I didn't bite. The guy who came out to quote me for the replacement didn't really know the difference between an HRV and an ERV. Overall, Anchorage doesn't have many options for boiler/ERV technicians. I like Diamond's preferred customer program, that I get bumped to the front of the line if I have an emergency. If I lived in the lower-48 I'd probably look for another company.

Keith was our tech. Heat went out Sunday evening. Called Diamond. Said they would send someone…read moreout Monday. Keith arrived around 1:30pm. Temp indoors was 52 degrees. He checked out furnace and said old unit. Went to shop to see if he could get part. Gone more than 30 minutes. Got back and said this part better work. At 4:30 showed my husband broken part. Said couldn't weld or do anything to unit. I started calling multiple vendors in town to get new furnace installation bids. My husband took broken part to friend for help. When returned I'm on a second level up in our home and hear a screaming match in my garage. I walked down and tech was yelling at my husband- appeared to be getting very aggressive. I said why are you yelling at my husband? He said I have to get paid. I said you have a credit card on file-bill us. We asked him to leave. My husband took broken part to welder and Anchorage plumbing and heating fixed my furnace in a hour while Diamond had us spend miserably cold night in house with no heat. Temperature inside next am was 42 degrees. Stay away from this company. Our experience was brutal and they want to charge us $100 more for doing nothing except leaving us without heat. If I could rank them zero,I would. Terrible experience!

We called 907 Electric and spoke with Macie. She was great. polite, knowledgeable and got us set…read moreup with a convenient appointment. Our technician showed up right on time. He introduced himself and was equally polite and helpful. David addressed each and every issue and even offered some tips and helpful suggestions. David took care of everything we needed done. They were very reasonably priced as well. A great company with 5 * service!

907 Electric is amazing! We had an emergency. They responded quickly. The electrician was…read moreprofessional and made sure we understood the issue and our choices. I highly recommend this company when you need an electrician.

If you have a problem with your furnace, call these guys now and ask for JJ. I first called two…read moreplaces recommended by our local neighborhood FB group and both could only put me on a waitlist, no guarantee they could turn up today. I then called McCann Plumbing & Heating and mentioned I had a Frigidaire furnace. They couldn't help me but without hesitation, they said call Indoor Air Solutions. JJ was at our house in 45min, diagnosed that the problem was the thermostat not the furnace in 10min, replaced the thermostat in 5min. Now we have a warm house again and couldn't be happier with the speed of service.

First Class fits this company nicely.. today I call with an issue with my down draft furnace - it…read morewould ignite but only for 3 seconds. The technician That answer the phone was friendly knowledgeable, and informative. I sent them a picture of the inner workings of my furnace. He gave me direct informative instructions on what to do to fix it now my furnace heats does not cut off and works perfectly. Thank you first class.

Thank you Shawn for your excellent Customer Service in helping us to install our tub fixtures...it…read moreis very much appreciated!