This place is patient-centric. I texted and within a few hours I got a text back. I wasn't able to…read morereply back to the office as quick and since they didn't hear back from me they reached out by calling me. The staff went the extra mile to make sure I was being taken care. I also met with Dr. Ting and Dr Leon, both Doctor are very knowledgeable and compassionate and listen and are able to meet me with what my goals are. I highly recommend. Office is professional and patient and experienced.

I was trying to make an appointment with them and Per their request on their website, I texted them…read moreand they never replied. I waited for over 24 hours and then called and left a voicemail for them. Still nothing from them! They never responded. WOW!! What a waste of time. Very unprofessional. I guess I take my business elsewhere! I will never waste my time with them again.

I appreciate that they have an online appointment system…read more Once we are confirmed we received a text with our appointment time. And then we also received another text asking if we would like to be put on their waitlist for an earlier appointment. An earlier time did pop up and I received another text. Appointment itself was on time. We didn't have to wait long to be seen.

My experience with 'marie goh' was one of the most unprofessional medical encounters I have ever…read morehad. She repeatedly used complex medical terminology, and whenever I asked for simpler explanations, she responded with impatience instead of helping me understand my own condition. No patient should feel embarrassed for asking questions about their health. Toward the appointment, she asked what language I speak, implying that the communication problem was my language rather than her communication. I explained that I am not a physician and simply needed medical information explained in plain language. I even gave an example that if I spoke to her using specialized engineering terminology, she would also need an explanation. Instead of addressing my concern, she became visibly frustrated and left me feeling dismissed and disrespected, and then she left the room frustrated and loudly said "oh my god".

Dr. Ellis and Dr. Potozkin are fantastic ! However, Sierra at the front desk is wonderful. She…read morearranged my next appointment and went above and beyond in the helpful category ! I love this provider !

I was referred to Dr. Potozkin by my Dermatologist for Moh's Surgery…read more I have now seen him 3 times in the past 10 years. Always excellent care and an outstanding support staff. I will go nowhere else unless he retires.

Ive been coming here for the past few years and been seeing Dr. Ellis and I couldn't ask for a more…read morecaring, professional, and result driven doctor. Dr. Ellis: Dr. Ellis is very knowledgeable and can craft certain treatments around your preferences such as utilizing different cremes/washes/oral medications or lasers. As someone who does not like to use oral medicine, she offered topical treatments that yielded great results. Overall: A fantastic, friendly, and very clean location with lots of knowledgeable and professional staff that can help you with any of your skin needs.

I have been coming to this establishment for a bit. I think maybe i'm on my 2nd package with each…read morepackage contains 4 or 5 treatments. Danville is a tad far from my home, which is SF. But since I liked what I saw and heard from Dr. Ellis' YT channel, I thought it was worth the drive to come here. I saw Dr. Ellis for the initial consult but since they've made her a partner at the practice, all my treatments were performed by a nurse. And I love my nurse, her name is Emily, she seems competent and friendly and funny. What's not cool about this place is: 1) The pricing 2) The front desk The pricing is much higher than other cosmetic practices in the Bay Area, incl in SF where I used to and still get some treatments done. To compensate for this, you'll need to buy a package, just to make the pricing comparable to other places where you could buy as a single treatment. The front desk seems to be employing a gestapo approach to customer service. So I made a mistake in my calendar with the start time, so I ended up arriving 1 hour earlier than the 2:30p appointment time that they texted me. I arrived and I told them I had a 1:30p appointment, but was informed that my appointment was actually 3:30p, with a 2:30p start time just going into a room waiting while getting my face numbed. I told them it seems that I've made a mistake but I do have a full day ahead of me and I live all the way in SF so I wanted to see if they could please let my nurse know that I'm there early. I was asking them for an accommodation for a mistake that I clearly owned. They wouldn't talk to Nurse Emily. They told me Emily is all booked with not a 5 min to spare. I told them that's fine, if they could please maybe leave her a little note letting her know of my situation. Loren at Front Desk initally told me yes they would tell Emily when she's out with a patient to the cashier at front desk, but within minutes, she had told her manager in the office and her manager came out to tell me there's nothing they could do. They wouldn't let Emily know! They also told me they absolutely have no spare room to put me in. But when I was finally admitted to my treatment room, I saw a ROW of empty rooms. Bravo!

10/10 experience with Katie. She is very honest, upfront and does not try to over sell you on…read moreproducts or services you don't need. She helped me figure out my game plan for facial symmetry and was super gentle with my Botox. She provided multiple distractions, has a gentle but sturdy hand and is very knowledgeable. I really appreciated my visit with Katie and couldn't recommend her enough!

I love the results, I am totally satisfied with it, my skin look like never before!…read more 100% recommended!

I saw Dr. Danial as a "new patient" several weeks ago, after waiting nine months to be seen. I…read morecalled every day for a month to get off the wait list and her staff convinced me that as a "new patient" I couldn't take any of their cancellations because a "new patient" appointment is much longer." My daughter had a college game she was playing in and I had to drive to LA after the appt., and why I tired to get it moved. I have gone to the same dermatologist for 12 years and she no longer takes my insurance. My former MD would spend anywhere from 40-50 minutes at my annual exam and was very thorough, would discuss aging, sun risk, I am fair skinned, sunscreen use, etc. I waited almost one hour to be seen for my new patient appointment, and the TV said she was delayed 30 minute. I walked over to the counter to ask again and to reschedule (had to leave Dublin to get to LA by 5 for a game and now it was 12!), and then someone finally called my name. Then the kicker was after waiting 9 months and an hour at Dr. Danial's office/PMF, I think I was in the room for about 14 minutes, in the time she told me I needed a biopsy on a mole on my shoulder, and wanted me to do it on the spot, in spite of me telling them three times i was very late. I told her I would have to come back. **She refused to order me a prescription or transfer a prescription from my former dermatoligist for a much needed prescription and tried to tell me a lifelong condition she basically didn't believe me. At NO TIME did she ever ask me if I had ever had a skin biopsies, no family history, and no questions about how much time I spend in the sun, nothing about my vericose veins/spider veins that are prominent, my former Derm MD would go over these things annually. I need my spider veins treated and they told me to just make another appt, which only took almost a year. This was THE MOST RUSHED doctor appt I have ever experienced. I met with an endocrinologist as a new patient back in Oct and she spend an hour with me.

She is awesome - high on IQ and EQ, very thorough. Her staff are exceptional as well. I had a few…read moreskin issues that needed follow up and she was quick to do biopsies and she fully explained what she was doing and why. As mentioned her staff are equally terrific. I will continue to see her.

Kaiser once again failing to do what I thought I paid for and into the hands of a qualified space…read moreto get what I needed done. The doctor was extremely friendly and knowledgeable and what I was thinking would be a long drawn out day like Kaiser usually is a was so fast and easy I barely remember being there's. 1000% going back and yet another reason I use yelp. The last reviews brought me here and so I'm adding to it.

Fantastic and well trained doctors. You are not treated as a simply a "subject". They show a level…read moreof attention that is very comforting in that you are in good hands.

I went to The Art Of Beauty for the first time for a filler treatment and I can't stop looking at…read moremyself in the mirror, it's a youthful me again!!!!Thank you Lauren for your artistic talent, I'm Coming back for sure to get more stuff done, looking forward to Lauren's magic touch.

I had a really important event that I was planning to attend. After losing 58 lbs with the help…read morefrom a glp-1 my face was hollow and sagging badly. Nurse Lauren to the rescue! Some filers and Botox and I looked 10+ years younger! I feel so much like myself again. My deepest appreciation to her!

I went to Dr. Greenberg when he had just started his practice to have a bump on my face removed. He…read moredid a cancer screening and found a mole in the middle of my back that he removed, sent to pathology and it turned out to be a malignant melanoma. I had asked my general practitioner and OB/GYN about it and they said if it didn't bother me, leave it alone. Fortunately the melanoma was still on the surface and hadn't penetrated down to other layers of my skin. I will forever be grateful to Dr. Greenberg for saving my life.

This is a review of a recent interaction I had with Andrea Cheeseman front staff…read more Dr. Greenburg was my doctor in 2017, but I since moved to a new dermatologist. My current dermatologist wanted to put me on doxycycline and explained to me that it technically in the classification of antibiotics. I remembered having an allergic reaction to an antibiotic given to me by Dr. Greenburg but couldn't remember the name. I called their front desk to try to get the information. I explained that doxycycline was not technically an antibiotic as my doctor had told me, to which I kid you not, Andrea barks 'are you a doctor?' Then I was told to get my medical records, I would need to pay $25. I was also told that CVS would not provide any prescription information to such a far back date. I called my local CVS and they gave me the corporate number to which they said they could send me my entire prescription history for free. When I got this list, there was no history of an antibiotic. I called Dr. Greenburg again and asked if there was a possibility that the doctor had just handed me the antibiotic, to which Andrea said no. Andrea sent me the patient records release form and again 'reminded' me there would be a $25 cost. Several days later she called and left a message saying I was correct. Apparently this doctor handed me a trial of Aciculate (aka doxycycline). To review. For someone so fucking anal I was given the following false information: 1. CVS cannot provide you will your prescription records. FALSE 2. The doctor would never just hand you a prescription. FALSE 3. You will need to pay $25 for this information. FALSE. This is all to say, please do your homework and just because someone acts like they know everything, don't believe them and persevere through their negative attitude. The world would be a better place if not for people like this.

I've been to COUNTLESS dermatologists over the past 20-25 years…read more Dr. McNay by far is hands down the best of the best. She has literally changed my life. Her staff also is top notch. They understand the situation you are dealing with and will make sure you see the Dr as soon as possible!

I'm so happy I found Dr. McNay and her practice. She took my son as a patient for acne, and I then…read morefollowed. She resolved an issue I had in one visit that I have been treating for over a year with another dermatologist (through Kaiser). She is very knowledgeable and I appreciate her advice on over the counter products as well as prescription options. The appointments are comprehensive and she explains in a way I can fully understand, I recommend her and her practice.