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    Hill Country Flooring & Construction

    3.4 (71 reviews)
    Open 8:00 am - 6:00 pm

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    Services - Hill Country Flooring & Construction

    Bathroom remodeling

    Bedroom remodeling

    Building additions

    18 More Services

    Construction design services

    Floor installation

    Kitchen remodeling

    Laundry room remodeling

    Guest house or ADU construction

    Manufactured home construction

    Modular home construction

    Single-family home construction

    New structure construction

    Remodeling

    New room addition

    Bathroom addition

    Bedroom addition

    New room design

    Kitchen addition

    New story design

    Tile installation or replacement

    Tile removal

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    Recommended Reviews - Hill Country Flooring & Construction

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    Reviews With Photos - Hill Country Flooring & Construction

    Staircase
    Kristina T.

    We used Hill Country Flooring to replace the carpet on our stairs with wood. We had some hiccups along the way when our stair noses didn't match the wood planks for the treads, but Chris worked with Mohawk Flooring (the manufacturer) to send new stair noses. Chris's crews are fabulous (Eddie and his guys installed the stairs and Emerson painted). I am incredibly happy with the stairs and we got a great deal. I got 6 quotes from other companies and this was by far the best price and Chris works with all flooring manufacturers so we had a huge selection to choose from. I wish Chris had been a little more communicative regarding the 2 month wait for stair noses and we had some issues scheduling the installation and paint, but other than that I was pleased.

    Stair tread pulling up from riser
    Leslie S.

    Some of our stair treads started warping and pulling up about six months after install. I reached out to Chris seven months ago to get this fixed. My first contact regarding this was 7/6/21. It took until 10/26/21 for someone to even come look at it. They confirmed it was an install error. It is now 1/30/22 and the repairs have still not been done. I have been told that people are out of the country, people have Covid, that someone will be here on a certain day. The day will come and go with nobody showing up and no response to my calls and texts. I either receive silence or excuses. It is always someone else's fault. I have copies of emails and texts documenting everything. I have never had this bad of an experience with a contractor. Bottom line appears to be that once they have your money they don't care and the warranty doesn't seem to mean anything. Run far away.

    Water damage was pretty common and was brought up but never fixed.
    Lane G.

    I am not sure how to even begin to write this review without it being a novel, but I'll try my best. We hired Hill Country Flooring in October for a renovation job on a house we had recently purchased but not moved into that we were quoted would take 4-weeks. At the time, I allowed 8-weeks (time before we were to move in) for the renovation to complete because everyone told me that renovations never finish on time. I was also pregnant at the time, but not due until end-of-January so felt there was wayyyyyy more than enough time. My husband and I have never experienced as much stress as we did during the renovation which basically took a grand total nearly 4-months. That's right, it took almost 4x as long as we were quoted. Our renovation included: -New tile floors throughout -A shower demo (shower and tub removed, new shower added) -New baseboards -Fireplace removal -Wall demo -Kitchen remodel (countertops, backsplash, sink) -Bathrooms getting stone counters The reality of a renovation using Hill Country Flooring is as follows: -People will randomly not show up: There were many instances where we would visit the house and no one would be there. The "general contractor" will have no idea, even though he is the one that should know where workers are and when. If corrections are needed, you'll get told someone is "on the way" or "will be there tomorrow" but they will never show up. -The employees and workers are not competent: We wanted real wood baseboards, not MDF. They will show up with MDF baseboards and start installing them. When we asked why they used MDF the General Contractor would say "oh sorry we didn't know". In addition, someone who was an "expert" (Allied Stone, who they use for counters) would install counters but not seal them to the wall underneath. -They "forget" to do the free design session: We never got a design session, and never got a refund for not getting it. This would have been immensely helpful as many things did not turn out the way we wanted (No, they won't ask you if something looks ok, they will just assume you're fine with it. This resulted in our flooring having the completely wrong grout color, despite us bringing it up multiple times, no one fixed it. Also, we were never sat down to talk about what our custom shower would look like--I guess they were just going to do something random and not consult us!) -There is no clear liaison when you need help or have concerns: First it was Carlos, then Amanda, then both of them, then when things weren't getting done we contacted the CEO, who placated us but did nothing to make the situation better (no refund, no money back, was never able to guarantee completion timelines). Because there was no supervision of workers, things got damaged but never fixed (our bathtub needs to be resealed from damage from workers tools, a worker brought their child to the site who wrote all over our freshly painted cabinets, and many more instances of poor management that we had to fix ourselves) -Onus is on you as the Customer to manage everything: My husband I basically became general contractors--we had to go to the house at random times to manage things and ensure work was getting done--what is the point of paying a company if they aren't going to manage anything? There was no quality control except us. The quality of work is total crap: Poor texturing, wrong grout color, a shower seat debacle (They seriously could never get the shower seat right and we had to tell them to nix the whole thing), drywall getting messed up and never fixed, outlets getting removed and never patched up, I actually got electrocuted from an outlet, basically our house being left in worse condition than we found it. Our house has unsealed grout and drywall damage that never got fixed, even though some of it is 2+ months old If the company makes a mistake, expect an additional 4 or more weeks for it to be resolved: We asked for square sinks in all the bathrooms, they ordered and installed round ones. Once again, we were never asked if we were ok with the sinks, which would have saved all parties time and money. After telling them the sinks were wrong, it took 4 weeks and a series of wrong sinks being ordered, attempted installs, and more. We did not have sinks or faucets in our bathroom for weeks and it wasn't until we put our foot down and told them they need to give us a temporary solution that they installed fixtures while waiting for new sinks Save your money and go elsewhere. If we had known that renovating a house would cause such stress and produce such poor outcomes, we would have likely taken a very different path. Our house is unfinished and we will have to pay out of pocket to resolve some lasting concerns.

    Before photo on bottom, After on top.
    Ashley J.

    I highly recommend Hill Country Flooring, Mike Ott and his team did an excellent job!! I had a very short timeframe and they were able to finish the job on time and provide all of the necessary paperwork for my HOA. I love the finished product and am so happy how it looks. Thank you, Mike, for all your help!

    Wood flooring

    Hill country flooring does it again! They installed the most beautiful wood floor throughout my home. It's absolutely stunning. Chris helped me pick it out after looking at more samples than I could count. He was incredibly knowledgeable on the different brands and types, which was so valuable to me since I know very little about flooring. We previously had this vinyl that always felt like you were walking on hollow floor. Now, it feels so solid and new. We have worked with hill country before and this company will be the only one I use for my flooring needs for sure. We are excited to work with Chris on our future projects!

    Relaxing lounge space in our home.

    Chris' team at Hill Country Floor did such an amazing job on our lounge. Over a few years, anxiety-riddle pups had made the space unlivable. The transformation was incredible, and we love our space again!!! We will absolutely use HCF again for any flooring, kitchen or bath work needed, and we highly recommend them to anyone looking for to uplift your space!!!

    Jennifer M.

    RUN!!! Chris will talk a great game at first to get a sale but once he has your money, good luck getting a hold of him! His team trashed our house, left beer cans, food, and trash EVERYWHERE. Removed the plumbing line from our toilet and you don't even want to know how they left that. Beside the mess they made, they didn't level our floor and the laminate is lifting in several areas all over our house (after only 3 months!!). We asked for him to install the laminate directly over our old flooring to save money on demoing and he said he couldn't because he needed to apply an "underlayment". Well, he didn't apply that underlayment, and our doors are now all over an inch over the floor. He completely ruined all of our trim and we had to get that redone. His work came with a "warranty" which is almost a joke because he literally does not answer his phone. He doesn't care about you, your home, or doing a good job - he only cares about your money. No morals, no respect, just a horrible horrible person. Do not support him or his business!!!

    Trash with food in it left all over our back deck for weeks on end

    If this allowed me to do less than one star I would. If you use Chris for any sort of work whether it is flooring or general contracting, you will be making the biggest mistake of your life. He promised my pregnant wife and I a full remodel of our new house including floors. He will sound polished and act the part when you first meet him, but this is all part of the con. From day one he did not cover our furniture and ruined our couch and our bed with drywall dust and staining. We found beer cans on the job site which would explain the huge gaps in the flooring, the crooked trim and the TERRIBLE framing work. After installing the floor, his crew did not cover it and ruined it with their demo work. They would eat lunch and leave chicken bones and other trash all over the house for weeks on end causing pest infestations. He will ALWAYS ask for large sums of money up front because he never has any. When people stopped showing up to the job, I was able to track down some of his subs by calling the phone number on their truck and they said they would not return to the job as they had not been paid in weeks and that Chris rarely pays them. A classic robbing Peter to pay Paul scenario. After months of lies to us, we were forced to rent a new house. We had to fire him and rip out almost everything he has done. Even the guy we found to come look at fixing his flooring job said it was the 3rd job in 45 days he had to fix from Hill Country's negligence with other home owners. Just keep scrolling down other reviews to find all the other people like my wife and I that this man has conned, robbed and ruined their houses. Feel free to contact me for more horrific details as I have hundreds of pictures and videos documenting the negligence.

    Sophia O.

    Chris and Mike were easy to work with. Chris is very knowledgeable about the products and answered all my questions. Everything was easy and was done within 2 weeks. I especially enjoyed the new carpets installed. Huge difference from the level 1 carpets the builders had in the house. If you have any issues, they will do what it takes to make it right. Great doing business with Hill Country Flooring.

    2023 update. We changed our review to 1 star as the tile that Pablo installed has grout that has crumbled completely. In fact the tile itself is detaching from the floor. When we reached out to Chris as we expected the work to be covered under warranty he stated that "unless we change the prior review he will not send anyone over". Chris and company are only concerned about the review a customer will leave not the quality of work they are paid for. We spent over $5,000 to get this floor installed and now we will need to find an expert to repair this work. We hired HCF based on reviews. We hope this review will prevent future folks from considering Hill Country flooring. They will provide the lowest quote but this comes with a high cost.

    Our home after the floors were installed.

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    Page 1 of 2

    Ask the Community - Hill Country Flooring & Construction

    Review Highlights - Hill Country Flooring & Construction

    Chris's crews are fabulous (Eddie and his guys installed the stairs and Emerson painted).

    Mentioned in 9 reviews

    Read more highlights

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    We are having to delay our remodeling project till next year, so I may update this review at a…read morelater date, but the responsiveness and customer service of ATX Remodeling already deserves a resounding 5 Stars! Koren was super pleasant to work with all around. Fast, clear communication before the initial meeting. A lot of a great ideas during the initial meeting, for how to keep our project within budget, and where it was worth splurging or dialing back. We had requested a bid on two main projects (Kitchen and Primary Bathroom) and help deciding the scope for the remainder of our projects (Flooring, Guest Bath, Office, Patio, Etc.). We were shocked by how much of the "bonus" projects we could fit in, and yet felt very confident with Koren's insights that these were realistically within our budget. The formal quote came in REALLY fast after our meeting, and was very easy to follow and extremely fairly priced. Was very impressed with how quickly they were ready to begin the work, and the forethought of asking us if we planned to "live-in" during the remodel vs. get an AirBNB or the like. We hadn't even thought of that. Would have been very confident in moving forward with ATX Remodeling. Especially as Koren had so many examples of the type of elaborate communication and oversight we would have at every stage of the process.

    Had a debacle with another vendor that left me with water pouring through the ceiling so I…read morecontacted ATX Remodeling to see about gutting our master bathroom and starting over from scratch to get things the way we hoped they'd be. Michelle came out and gave a very thorough quote. She was fantastic. Answered all my questions, left me feeling confident that they knew what they were doing and could not only fix all the problems the previous contractor had caused but also go above and beyond to do all the things we had hoped we'd get originally. She worked with me on every little detail and gave great advice throughout. Michelle knows what she is doing and got me a quote that was crystal clear and very reasonable. Daniel ran the job and was fantastic as well. He had great insights, let me nag him about every possible question I could come up with, was flexible if I had any changes of heart about this or that, extremely easy to work with. All of his subs were top notch, which I can say as a business owner in the construction field myself is extremely rare. Plumbing, electrical, waterproofing, tile work, all were fantastic. He's surrounded himself with great people that get the job done right the first time. They didn't bat an eyelash at the art deco tile or the smart valves or any other unusual items I sent their way, they knocked it out with ease. And lastly Koren worked with me on any project details/paperwork that I needed. Was very responsive to everything I brought to him as I looked for assurances that I wouldn't have the same experience I had with the last folks. A very easy to work with company all around. I will be using these guys for future projects because the price is right, the quality is fantastic, and most importantly were willing to entertain any weird ideas I had. Your home is one of those things that has to be just right for you, and they made sure the bathroom remodel turned out just right for me. Would recommend them to anybody, and I'm a picky OCD guy, so that's saying something. Thanks again, ATX Remodeling!

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    Mark and his crew walked our property, looking at all the cracks from our settling house (plus…read morerehanging the back door). He sent us an quote and we said let's do it. The crew was very thorough. MP was not the cheapest, but their work speaks for itself. All the repairs look like new. I would hire them again for future work.

    We had an old patio that we wanted to replace it with the screen room. We talked and got the…read moreestimates from 3 contractors. We decided to go with MP Drywall & Remodeling base on the great reviews and reasonable estimate. As well, we could tell Mark's crew, Anton, was professional and skilled. As nature of construction jobs, there were A LOT of details. Although we tried to be thoroughly about every detail, there were still a few things we missed and misunderstood. Mark was able to help us over the things we missed or misunderstood and he was great at communications. Most of the time, Mark always got back to us in timely manner and we could be worry free about getting in touch with him. All his crews were working diligently. Our old patio was demolished in 2-3 days and they took care of the debris well, especially compared to our past experienced from other contractors. We have experienced many contractors always very good at talking and promising on the quality of their works. Only Mark and Anton were the real deal for this matter. They didn't over talk, especially Anton. He normally didn't talk much, but worked diligently and showed his care and proud for the quality of his works. They used the quality materials and paid attentions in details and what we mentioned or commented. There was some delay, but you could tell Anton really wanted to get the jobs done as scheduled. We understood sometime things couldn't go as planed. Anyway, one person of his crew showed up before time every single day, really every single day! We have never experienced that with any other contractors. So far more than 2 times of remodeling our house, Mark and Antonio is the best working team we have ever experienced. We can't say that there wasn't any problems during their working, but when the problems occurred Mark would try his best to get the problems solved. Finally, our new screen room was done beautifully. Neighbors came over to take a look and we have got compliments for our new screen room. We learned to be even more thoroughly for our next project too. We didn't want to be a client who always added more things to get done after signed an estimate. Certainly, if we have a next project, we will call MP Drywall again. We recommend MP Drywall and Remodeling company to anyone. In short: MP Drywall and Remodeling are: - Great Communication and Responsively. - Reasonable Price, importantly with One year warranty! - Very High Responsibility. We could tell Anton really wanted his projects to finish as soon as he planed and as best as he could. - Skilled and Professional.

    Hill Country Flooring & Construction - flooring - Updated July 2026

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