So looking for a car for my daughter , seen this car online , asked the guy that answered the phone…read morecan you make payment , he was like 2500 down and 300 a month. Mine you the car is only 6999 . Didn't ask how my credit was . Which my credit is good . Need to get my daughter a car without breaking the bank . As I work at a dealership, if I was going to pay 300 a month , I would buy a new car . It's all about Customer Service . Looks like I will not be getting a car from this place .

Being a witness to how they treat their customers once the car rolls off the lot and starts having…read moreMAJOR mechanical issues I can only advise everyone to stay far, far away from this place! Lack of communication from management is just the tip of the iceberg of this shady establishment. Save your time and money and go elsewhere when looking for a quality used vehicle.

Great place to buy a vehicle. Great service from great people. You won't be dissatisfied.read more

Great people to work with, the dealership has been in town for a long time. It's comforting to…read moreknow your buying from an established family business with a great reputation.

Ask for Michael such a polite gentle man and a great sales man he took care of us and gave us the…read morebest test drive experience and simplified the paper process feels like a 1 million car and the sales experience and i would totally recommend him to friends and family to come here!!!

This review is for sales reps David Bislar ,Derek McNabb, sales manager Joe Joseph and finance…read moremanager Armen Khachatryan. These individuals are exemplary sales professionals and made my buying experience not only an absolute pleasure but also an easy decision to give them my business rather than Covert Bee Cave. I specifically named these gentleman because speaking with other people at this location I did not receive the same welcome which gave me a bad impression at first. I'm glad I gave them another shot and ended up meeting Derek and David who were outstanding and helped me get my Wife into a new Cadillac Escalade. Together these individuals I mentioned at the beginning gave me a decent trade-in price, a reasonable purchasing price for the new vehicle and made all the paperwork process simple and smooth. At no point was I pressured nor harassed and all my questions were always answered with honesty which goes a long way. Nobody wants to come to a dealership to argue with sales reps when they are spending their hard earned money. Customers want to be treated with dignity and respect, and not like chumps who are bidding at an auction for the approval of the dealership. For this reason, I specifically recommend Covert dealership on 183 when looking to buy a new Cadillac in Austin, Texas. I strongly suggest avoiding Covert Bee Cave because they lack transparency and have ridiculous add ons. That dealership will tell you what you want to hear while lying to your face at the same time. So if you want the same great service that I received ask for Derek McNabb or David Bislar these are the only two gentleman I will ever do business with simply because I was told by other sales people at Covert 183 I would never get a deal on any Escalade ever while out in the parking lot just browsing without even talking with their manager. Some sales people think being withholding with discounts stern on price and tuff on customers is a good sales tactic for some reason then get looked over because nobody wants to deal with that kind of person if they decide to return to buy. Don't give up or give in keep looking ask to talk to someone else till you find someone willing to see the blessing of having a potential sale. I like a sales rep who is upfront isn't afraid of going the extra mile and helping me get a great deal despite what they make on commission. That's the type of person who will go far because they aren't lying and making up excuses the first 5 min of negotiations and aren't afraid of asking question . I've always been told the worst you can hear is no and it's true and you can always move on. Never be attached to a vehicle so much that you give into something uncomfortable be flexible it will go a long way. Anyways I'm glad and blessed to have gotten the help I did. Special thank you to Joe the sales manager and Armen in finance. What wonderful people to buy a car from. They really are amazing and made me feel appreciated as a customer. I highly recommend asking for them if you decide to get a new Cadillac at Covert 183 . On a different note the company is almost done fully rebuilding a brand new Cadillac dealership in place of the old one and I'm excited to see the results within this year when my first maintenance comes up.

The best customer service I've ever received at a dealership service center. I went to the service…read moredepartment for routine maintenance and a problem with my fuel door. I purchased a small part for my fuel door on site. The service tech, Juan, repaired it himself. It was an easy fix and he wanted to save me money for the cost of labor. The parts shop was set up like a gift shop. I thought that was cute. There were many comfortable places to sit in the waiting area. There was a coffee shop and a children's play area for families. Overall, the customer service was phenomenal and I plan to return for future car maintenance.

We were in the market for a car, and after visiting many dealers of many brands . . . we came…read moreacross Nate. His level of customer service is 5 stars. He found exactly the car that my husband wanted. It took us a couple of months to be delivered to Cedar Park, but that car did not sit in the parking lot with the TX heat. 2026 Hybrid Camry, top of the line, White exterior, White interior with leather and ac/heater seats. Beautiful car!!! Nate delivered the kind of service, with passion that we are lacking so much every where we go. Management was great as well, fixing a couple of problems with sales people. Thinking about a second car? I will go back to him

I don't like car shopping, especially when I am shopping by myself. Greg Powell went absolutely out…read moreof his way to make me feel comfortable, and was so knowledgeable about the Hyundai SUVs. I learned a lot, and I felt the dealership had fair pricing. I did end up buying a vehicle in a different color that I preferred from another dealership, but only because they were forced to beat Greg's price! Seriously! Greg has a long history as a successful salesman and is the man to work with at the Hyundai of Leander. I really wish I could've bought a car from him because his attitude and professionalism was the best! I really liked the dealership too. Very laid-back and none of that high-pressure sales haggling!

I had my oil changed here last week. It cost me $127.00. They didnt wash my car because it is white…read morethey claim that if it is washed the paint will come off. They didnt even reset my maintenance indicator i had to do it. I will say it only took about 20-30 minutes. So 5hat was nice. Oh and they use to keep the snacks out for customers now you have to ask for them. They only keep the coffee out you even have to ask for bottled water.

Re: Service I was…read morehappy to give my business to Honda Leander after a bad experience with sales at First Texas Honda. There was no wait on a Saturday afternoon. You have to get out of your car and walk inside the building to check in. No biggie. Unlike Toyota Cedar Park and Yost II Automotive, William A. did not require me to bring my car in every 5k miles for a synthetic oil change. He said it would be closer to 7500 miles when the A or B light comes on. One is for oil and the other is for oil and cabin filter. He also said the "1" light is for tire rotation. I'm happy to have found a Honda dealership with integrity!

I have not had a great experience with this place. This is my fourth time here, and the third time…read moreI've had a terrible experience. The first time, they couldn't find my warranty because I had purchased the car at Round Rock Honda instead of Leander Honda. They gave me issues with it over and over again. The second time I came here was fine. The third time, there was an issue where they left me without my keys and ignored me for a long time. Now, this visit is yet another service issue. I have an extended warranty that includes tire coverage and more. I came in the other day to get my oil changed and waited for two and a half hours, which was fine because I expected that. However, about 10 minutes after I left, my tire pressure light came on. I stopped to get gas, and it turned off shortly after, so I assumed it was nothing. The next day, it came back on and stayed on. I called them, and they told me I could come in anytime without an appointment. They said they would fix it, check all the tires, and that it would be a quick process. When I arrived, the staff member told me I would be there for a while, which is ridiculous considering I had already waited two and a half hours the other day and now have to wait again. I don't think it would bother me as much if this were the first issue I've had with them, but since it's clearly not, I'm very upset. I will not be returning here, and I will never purchase a car from Leander Honda. I will be going to Round Rock from now on, even though it's farther away, because the service is much better, the people are much nicer, and they don't waste your time.

We bought this 2013 Nissan XTerra from Ben at the Killeen location last week. I had the car…read moreinspected by a mobile mechanic before we went out there, just to make sure the car was in good working condition. It was! But most importantly, Ben was kind enough to wait for us to get to the lot rather than selling it to the two other buyers who arrived before us. Wow! I didn't know used car buying was a competitive sport, but it IS! Ben waited for us because we had already paid for an inspection and he wanted to give us right of first refusal. I really appreciated that. This car has a few dings and scratches--typical of an 11 year old vehicle, but mechanically it's great! It handles great, everything works....no complaints at all. We're very pleased with our purchase!

If I could give NEGATIVE stars, I would Matt is an extremely…read morerude, impatient person. He does not think before talking, and the negative impact could have on a person. I took my cash to another dealership. There's no way I would want to give him a single dollar. I don't care how low his prices are. In fact, his character shows you can't trust the car he puts you in. It may be a Lemon SMDH

Bought my second Truck here, great experience Love these…read moreguys Michelle & Curtis are great to work with & very personable. I bought a cash work truck here about 7 years ago and had it until early this year with no problems. We now needed a cash car to do some transporting and stuff & they had just what we needed. One thing I love about these guys is the cars are very well maintained & detailed. Don't get me wrong these are not new cars, they often have lots of miles & are a few years old. However, they really take good care of the cars they sell, they are clean, well maintained & work. For a cash lot, they are as good as it gets. Thanks again, Michelle & Curtis.

Unfortunately our experience was far from stellar. We bought a truck from them for $8000.00 in…read moreOctober 2022. Drove it for less then 2 weeks before it became undrivable. We have since put in another $1000.00 in repair and tow charges. Since it was sold "As Is" there was little we could do. I am very disappointed to say the least. Considering filing a complaint with DMV; as we are having difficulty in trying to resale the vehicle for even $5k.