Now the owner says. Why didn't I call to schedule a year review? Hey it's your company. You should…read morebe reaching out to the customer. You know,this is when you try to up sell a product. Again if there was that much " erosion" My house would be leaning.

I want to follow up on your comment to my review. You stated "We helped your mom with her issue and…read moreeven sent a refund for the difference on what we normally charge to do the work, and the actual lower price we gave you." Here is your quote and our agreement "We can replace tomorrow. $255 with service charge and 6 month warranty.". My mom was charged (and paid) $305. You mailed a check for $50. Therefore she paid $255, which is not lower price you quoted. Also, you didn't replace the valve - only repaired it which is way less work and not at all what was quoted and agreed to. I don't consider any of this help as you stated. It's more like taking advantage of the circumstances and not doing what was agreed to or adhering to the quoted price. Future customers beware!

Brad did an excellent job repairing my lawn sprinkler system! I was having a major issue with the…read moresystem losing pressure and leaking a significant amount of water into the street, while my lawn wasn't even getting watered properly. Brad quickly diagnosed the problem, explained what was going on, and got everything repaired and working correctly. I really appreciated his professionalism, knowledge, and attention to detail. It's great to have the system working efficiently again without wasting water. I highly recommend Brad to anyone needing sprinkler system repair--great service from start to finish!

I couldn't be more impressed with my experience! From start to finish, everything was seamless. The…read moreonline appointment system made scheduling incredibly easy, and I was able to request an appointment in just a few minutes. Shannon was also wonderful to speak with over the phone--he was so friendly, informative, and made me feel confident that I was in good hands. Michael Gutierrez , the irrigation repair technician, went above and beyond. He was able to come out and replace my irrigation controller the very same day I requested an appointment, which completely exceeded my expectations. He was professional, knowledgeable, efficient, and took the time to ensure everything was working perfectly before he left. It's clear that he takes pride in providing outstanding service. I really appreciated their upfront estimate before I approved any work. Exceptional customer service like this is hard to find these days. I highly recommend this company to anyone needing irrigation services, and I will absolutely be referring them to my friends, family, and neighbors. Thank you for making the entire process so easy and stress-free!

Had a lot of work done by them. They built a retaining wall and had 2 walkways done. Excellent…read morework. They call back immediately. They went beyond our expectations.

This is an outstanding company with great customer service. They will come out and walk your…read moreproperty to get a full understanding of what you need done. Their prices are very reasonable and there are no surprise costs. Tomas and his crew texted to let us know when they would be there and they came and did everything we asked for and a little extra. This is definitely the company to hire for landscaping. The work was just amazing and saved us a lot of time and sweat. If you need a company you can trust to do a good job look no further.

Came the next day after I called and fixed my broken sprinkler heads and helped me find other…read morewatering sources at our newly purchased old house. Charged $180 for about an hour before of work.

I hired J Lozano to lay some sod and install a border around my front flower garden. He did…read moreexcellent work for a reasonable price. Highly recommend.

Francisco , Did an awesome job with reasonable price. Very…read morehonest and know what he is doing .

I saw their advertisement and included them in my bid process. Their prices was very competitive…read morenot the lowest, not the highest but they were able to install the irrigation system when they said they would. Their crew was very knowledgeable and put the system in within 4 hours, very efficient. our irrigation required a irrigation permit from city of SA so we had to wait a couple of days before the inspector came out and BG was able close up the ground but other than that flawless. The system works great and covers all of the lawn that we needed it to. I will update after we have the system running awhile.

Shane came out right away and spent quite a bit of time answering our irrigation and landscaping…read morequestions. He gave us a good education. My husband and I were thoroughly impressed with his knowledge and expertise. I know he's a very busy man, because he said it would take a while to get a quote to us. We understand how that is. We've received several bids since then, and are excited to get things started. So, that being said, we chose another company. I highly recommend contacting Texas Roots if you need an estimate for landscaping or an in-ground sprinkler system.

I received a response from them that they would like to come look at the property and asked me to…read moregive them a call back because they needed more details. I called them that day and there was no answer. The next day I called them three times left two messages and have not heard from him yet.

Ivan came the same day and was able to fix my leak. Very professional. Highly recommend.read more

Ivan was great. Responded quickly, scheduled us quickly, and did a great job repairing and…read moreservicing our sprinkler. Big fan! Will definitely recommend him to friends.

This is second time I've called this dynamic couple out for sprinkler service. David always has a…read moreway of explaining things so I can make informed decisions. I never feel pressured into anything and they have always taken time to show me how things work and what their work entails. They are the epitome of fair pricing commensurate with their work. As long as I'm living in the San Antonio area, they will always be my go-to company. PLUS, they are genuinely nice people!

Good honest couple hard working I trusted them completely once I'm at them and they did the job…read morethey did it quickly they did it efficiently and if you can patronize local businesses and that is always the best bet I would call them again in a New York second even though I'm from Texas and I have no idea what a real New York second is...

I gave J. Ponce & Son a 4-star rating May 25, 2025. Unfortunately, they don't back their work…read more Since that time, my 2 new shrubs, with the 1 year guarantee have died. I contacted them on November 18, 2025, April 20, 2026, and again on June 9, 2026. Each time they stated they would take care of it and get back with me. I have now contacted another landscaping company to clean up and finish my landscaping.

Very professional and solid value for the work.Highly recommend ! They do great sprinkler and…read morelandscaping work at a very fair price .

Our system was not running at all - something electrical it said. Jeremy was very quick to respond…read moreto my request for someone to repair our irrigation system. We chose him because of this. He was even able to come out that same day. He repaired our system and then gave it an overall inspection. In that inspection he found one problem that needed to be fixed right away so he did. This repair required him moving some border brick and the rocks behind it. When he finished that repair you couldn't even tell that he had done that. I loved that he cleaned up after himself and made the repair look like new. He even provided an analysis report and estimate for future work that either he could do or we should do ourselves. I think he did a great job and for all those things we don't want to do ourselves ... we'll have him come and do it. Great job. Great price.

Jeremy was awesome! Made our yard look perfect. Looking forward to exclusively using this company…read morefor all of our lawn care needs.