The staff here was so caring and patient with me during what was an EXTREMELY difficult time. This waa not even her regular vet but I absolutely loved the people there. After the absolutely gut wrenching experience they sent me a card or sympathy card for the loss of my sweet girl. When I get my next fur baby, this will definitely be our Vet from day 1! Thank you read more

Dr Jason is the best I transferred my other pet from a different veterinarian when I found out he had moved locations I am so excited to have him at the Hillcrest animal hospital he is very attentive and loving to all of my animals I feel like he definitely enjoys his job and loves animals and he will definitely love yours as well I definitely recommend.. read more

Outrageous prices. Do yourself a favor and do not go here for vaccinations or grooming. We spent so much more money than we should have going here instead of PetVax or another reasonable option. I greatly regret it. Then they charged us almost $80 to trim my puppy's face and give her a bath. The biggest problem was transparency. For some reason they "never knew how much is was going to be until they saw her". It was a load of crap. I should have know after they tried to overcharge me on the first appointment. I'm finding someone new. Never again. read more

Do not care about you or your pet at all. Will not go here again if you care about your pet at all take them somewhere else. Worst vet I've taken a dog too, make sure the vet you see actually has a license and shows a little care whole staff all around was rude. All they care about here is getting you in and out like always, about the money. Oh and don't even mind calling even for an emergency you get sent to voicemail..... sad really read more

Friendly, efficient staff. Dr. Duncan was very thorough with her exam of my fur baby. Annual testing was completed, along with vaccine administration. The entire visit took less than 30 minutes. I highly recommend! read more

I have been using this facility for 20 years. We are a multi dog family and have trusted them with our last 6 pets. However after the way I was treated on Monday june 16 I am moving my dogs to a different hospital. I was refused an appointment because of an "outstanding balance of $15, Yes thats right $15. The clerk was rude and quite condescending as she told me I have to be paid in full to make an appointment. I was unaware of a balance as I had just had my dog euthanized a few weeks ago. Apparently upon leaving that day they charged me for the wrong dog. Being as I was upset I didnt even pay attention to the receipt, and this was not discovered until Monday. So not only was the payment mess up not my fault I was told it was my responsibility to pay the difference and I would not be allowed to book an appointment until it was taken care of. The lady was rude avoided any kind of communication with me while I was there, refused to own up to the hospitals mistake, and never even offered an apology or an it was our fault. Then had the nerve to expect me to pay the difference On their mistake. This is no way to treat a paying customer especially one who has been a loyal patron to you for 20 years. I would tread lightly with this place and check your receipts because they refuse to own up to their mistakes! read more

Great Establishment!!! Great vets. You can trust your babies here. They fit me in for my puppy and addressed my concerns with empathy and great customer service. read more

Hillcrest Animal Hospital - Veterinarians Near Me - Memphis, Tennessee

Hillcrest is an awesome Veterinarian clinic. All 4 Veterinarians are wonderful. Dr. Duncan is my Veterinarian and I think she's brilliant and caring. Dr Goforth is also wonderful. She loves your pet almost as much as you do. Front desk is helpful and friendly, especially Sarah. Thank you Sarah! The clinic manager is the absolute BEST I have ever encountered. I could write a dissertation about her excellence. read more

I have been bringing my pup here since he became a member of our family. The doctors and staff have always been knowledgeable, caring, patient, and professional. Nothing but great experiences here! read more

I recently took my 13 year old Golden Retriever to the clinic for hip evaluation and toe nail clipping. I was expecting some bad news as my dog was hurting from the hip ailment. The vet put him on some prescribed medication for pain and inflammation, trimmed his toe nails did blood work. Followed up 2x with the results and to make sure he was taking the meds well. My dog is a 13 year old puppy again. To have had to say good bye to my best friend would have broken my heart - so from the bottom of my heart THANK YOU. I am so fortunate to have found a good caring and understanding vet/slash location, You have truly Blessed Me giving me my golden back. I would recommend them to all in need. read more

Dr. Ledbury is AMAZING.....He really cares for the Animals and for the Owners....He is one of most caring Vets I've ever met....It's 60 minute round trip from where we live....but i would recommend him a 100% and its worth my drive for all our animals....Thank you from the bottom of my Heart Dr. Ledbury....From a very Happy Pet Owner......You Rock Dr. Ledbury.... read more

I love Hillcrest Animal Hospital. The staff are amazing! I've been using them for over 12 years. They take great care of my dog and have for the 12 years I've had her. When my dog was diagnosed with cancer a few years ago the care they gave her was amazing and how they consoled me is unforgettable. My dog survived and is doing well. I would highly recommend the team here to anyone who needs care for their pets. read more

We have been using Dr. Ledbury for years and couldn't ask for a more kind, competent, and compassionate vet. He has helped us to make some difficult decisions with several animals and has always done so with grace and consideration. Would recommend him to anyone. read more

So I'm on my way to pick up an auto part when I find a dog on the side of the road that looks like he had been hit buy a car. I picked him up he's bleeding and can't stand up, I put him in my jeep and take him to the first vet on my GPS. I get turned away and told there is a vet down the road so I wind up at Hillcrest animal hospital with out hesitation I'm told to bring the dog in. They take him and give him the help he needs. This is how a vet should be, there to help at all times not just when its convenient. Thank you Hillcrest for helping that little dog. read more

I came to this place because of Dr Steven Ambrose, as he was at my previous vet office. But if you have a staff that is incompetent, all the great pet bedside manner is for naught. I have now left Hillcrest because they neglected to send me critical reminders for 3 of my pets ( that I know of), one that hadn't been seen in 2 years. Not acceptable. You depend on your vet to remind you and the lackadaisical response from the front desk (" Oh yeah, a couple of people said they didn't get postcards") is inexcuseable. REALLY? And that is acceptable to you??? I'm done with this place. read more

The doctors are patient and great with my hyper dog. I can always get appointments and they are good to remind me. Her meds are comparable to online services too. Thanks to the staff for being so kind and patient too. I love, love, love this place. read more

We have been coming here with our pets for over 15 years. They have hugged us through losses and been excited with us for new additions. Dr. Ambrose is amazing with the animals!!! read more

I have taken my two boys here three times, twice for the vet and once for boarding. Every time we have brought them here the customer service has been terrible. Everyone who has worked with our boys has been rude, barely acknowledging our boys or my husband and me. Our boys can get excited and hyper, but they are the sweetest and friendliest dogs you can imagine. They are pit/lab mixes. I cannot imagine a veterinary hospital being rude to animals and their humans for a reason as ridiculous as breed, so I am giving them the benefit of the doubt that this is not the reason why they treat all of us the way they do. We took them there for boarding last night and they were very nervous. The two woman who got them from us to take them in the back did not say one word and literally dragged them to the back room, with absolutely no attempt to make them comfortable. When I asked the lady at the front desk about this the next day and letting her know we were concerned about our boys, she said "they were probably just busy and we needed to drop them off earlier"... We dropped them off and hour and a half prior to closing... And saying hello and petting the boys to make them feel comfortable would take only a couple of seconds, so that is hardly an excuse. When we brought them back home one of our boys went to the bathroom 7 times in a thirty minute period, leading me to believe they were not let out of their kennel at all this morning. Needless to say we will not bring our boys back to this facility. I hope they do not treat all animals and their humans that go in there the way they did us! read more

I foster for a local rescue that uses Hillcrest for some of their veterinary needs. Overall, I have had nothing but great experiences here. The staff have been helpful in more ways than one. My foster came in from MAS with a pretty bad yeast infection on his skin, making him itch everywhere, and the receptionist that morning came out into the waiting area to give him treats and help him get comfortable. The vet techs in the room would sit on the floor with him because he was scared of men. And the little old lady in boarding was so sweet to him when he finished his FHO. They've gone above and beyond for most everything. My only concern and the reason for the docked star is that the lobby receptionists tend to get snappy when they get busy. I expect that they must get a lot of customers that are in a hurry or rude overall because they did act as if I was taking up too much of their time and they had other things to do. This only happened one morning, but considering my dog had just had surgery and I needed care instructions, the way they 'handled' me was pretty inappropriate. Aside from that one disappointment, they've been wonderful overall and my foster baby is well on his way to being the healthy boy he was born to be! read more